Category: Digital

  • DViO Digital elevates Vivek Kumar Anand as CBO

    By Our Staff

     

    Vivek Kumar Anand
    Vivek Kumar Anand

    DViO Digital has elevated Vivek Kumar Anand as its Chief Business Officer (CBO). As Chief Business Officer, he will continue to head Strategy, Performance, Media and Tech divisions along with other roles and responsibilities. In addition to that, he will also work as a growth champion, given his proven record of achieving fast growth and bold innovation despite significant market headwinds. He will now work towards expanding and nurturing this culture, capabilities, and services to all clients and markets.

     

    Said Sowmya Iyer, Founder & CEO of DViO Digital: “He is incredible and has made building DViO easier. His balanced yet focused strategies, coupled with guided approaches, have successfully led us to growth and only growth and strengthened our foothold in manifold ways. I wish him all the best for his new role and look forward to our next decade.”

     

  • 10 Trends in Commerce Media

     

     

    By Our Staff

     

    Criteo, the commerce media company, released its ‘2023 Commerce Media Market Trends Report’, which sheds light on how retailers and advertisers can seize opportunities in the rapidly evolving landscape of Commerce Media.

     

    The report highlights 10 key trends that are set to alter the Commerce Media landscape which includes:

     

    ChatGPT is rewriting marketing and retail playbooks

    Generative AI like ChatGPT is set to transform the ad tech industry and will likely gain a permanent seat on the ad tech agenda due to its ability to provide a more personalized shopping experience. Retailers and brands are expected to adopt retail-specific generative AI tools to optimize their ad campaigns and improve customer service.

     

    Gen Z’s new spending power is changing commerce

    As Gen Zers move beyond TikTok and become more established as adults with significant spending power, advertisers are seeking to tap into this conscientious consumer demographic. In 2023, marketers will use a mix of tactics and platforms to reach this cohort and tap into their values around sustainability, affordability, diversity, and inclusion more efficiently.

     

    Sustainability in advertising

    Media buyers and owners are expected to prioritize eco-conscious practices in every aspect of their business. Adopting carbon-neutral campaigns, utilizing net-zero emissions marketplaces, and leveraging attention-monitoring technology to optimize ad effectiveness are all examples of this.

     

    Omnichannel becomes Essential

    As online and offline channels increasingly converge, retailers and brands must accelerate their efforts to embrace a fully integrated commerce future. This will involve leveraging strategies such as research online purchase offline, cross-channel attribution, and physical attraction to create a seamless customer experience.

     

    Data Monetisation Redefined

    By leveraging first-party, closed-loop data sets, advertisers gain valuable insights into consumer behaviour and preferences. Retailer data sets offer several advantages, including reliable and compliant data in the face of growing privacy regulations and the vulnerability of third-party cookie replacements. As a result, retailers’ first-party data is becoming increasingly valuable for creating effective advertising campaigns.

     

    Brand Budget

    A brand budget is crucial for businesses looking to establish a strong brand identity. A brand budget is the amount of money allocated to promote and maintain a brand image, and it includes expenses such as advertising, content creation, and influencer partnerships. The report suggests that businesses should aim to allocate a minimum of their revenue towards their brand budget. However, this may vary depending on the industry and the stage of the business’s growth. The report also highlights the importance of tracking and measuring the effectiveness of the brand budget to ensure that it is generating a return on investment. By prioritising a brand budget, businesses can establish a strong brand identity and increase their brand recognition among consumers.

     

    Agency partner

    An agency is cited as a key strategy for businesses looking to improve their marketing efforts. An agency partner can provide a wealth of expertise and resources to help a business reach its marketing goals. The report suggests that businesses should look for an agency that specializes in their industry and has a strong track record of success. In addition, the report highlights the importance of clear communication and collaboration between the business and its agency partner. By working together closely, businesses and agencies can develop effective marketing campaigns that drive results. Overall, partnering with an agency can be a valuable investment for businesses looking to improve their marketing efforts and stay ahead of the competition.

     

    Budget Migration

    The concept of budget migration, which refers to the shifting of advertising budget from traditional channels to digital channels. With the rise of digital advertising, many businesses are recognizing the need to allocate more of their budget towards digital channels in order to reach their target audience effectively. The report highlights the benefits of budget migration, such as the ability to reach a wider audience and track the effectiveness of advertising campaigns more accurately. However, the report also acknowledges that traditional channels such as TV and print can still be effective for certain businesses and audiences. Overall, budget migration can be a valuable strategy for businesses looking to stay competitive in the ever-evolving landscape of advertising.

     

    Going offsite

    The growing trend of businesses “going offsite” to reach new audiences and diversify their marketing efforts. Going offsite refers to the practice of advertising on platforms and websites outside of a business’s own website and social media channels. This can include partnering with influencers or advertising on third-party websites and social media platforms. The report suggests that going offsite can be a valuable strategy for businesses looking to reach new audiences and increase their brand recognition. However, the report also emphasizes the importance of selecting the right offsite channels and tracking the effectiveness of campaigns to ensure a positive return on investment. Overall, going offsite can be a valuable addition to a business’s marketing strategy in today’s digital landscape.

     

    Generative AI

    Generative AI is a form of artificial intelligence that can create new content such as images, videos, and text. The report suggests that generative AI can be a valuable tool for businesses looking to create personalised and engaging content for their audiences. For example, generative AI can be used to create personalised product recommendations or to generate unique images and videos for advertising campaigns. However, the report also acknowledges that the use of generative AI raises ethical concerns, such as the potential for the creation of biased or offensive content. As such, businesses using generative AI must be careful to ensure that their content is ethical and aligns with their brand values.

     

    Taranjeet Singh
    Taranjeet Singh

    Said Taranjeet Singh, Managing Director, Enterprise, APAC, Criteo on the report: “In this competitive landscape, there remain opportunities for retailers and advertisers to continue engaging customers while expanding their reach and it simply lies in their ability to identify and create shoppable moments. Our report captures the changing landscape of commerce media and the opportunities that retailers and advertisers will face in 2023. As the industry continues to evolve, Criteo is excited about the potential of commerce media and committed to empowering our clients with the technology and insights they need to succeed in this dynamic landscape.”

     

  • ChatGPT on what ad professionals must do to stay relevant (& make money)

     

     

    Our ethics don’t allow us to cheat our readers on this. So here’s an article ‘generated’ by ChatGPT. We asked a question: “Can you please write a 750 word article on what advertising professionals must do to continue to stay and make money”. And within seconds it generated this.

     

    There’s no breakthrough insight in this, but we think it’s critical to publish it because this is the thinking generated by the Artificial Intelligence-driven ChatGPT. And since it’s AI and ChatGPT, it obvious captures a global perspective, and is hence not irrelevant.

     

    The advertising industry is constantly evolving, and professionals in the field must adapt in order to stay relevant and profitable. In this article, we will explore some of the things that advertising professionals must do to continue to be successful in today’s ever-changing landscape.

    1. Embrace Digital: One of the most important things that advertising professionals must do is embrace digital advertising. Traditional advertising methods, such as print and television, are becoming less effective as consumers increasingly turn to digital platforms to consume media. Advertising professionals must be skilled in creating effective digital campaigns that reach consumers where they are spending their time.

    2. Be Data-Driven: Data is becoming increasingly important in the advertising industry. Advertising professionals must be able to use data to understand consumer behavior and create targeted campaigns that are more likely to resonate with their target audience. This requires a deep understanding of data analytics and the ability to use data to inform advertising decisions.

    3. Focus on Customer Experience: The customer experience is becoming increasingly important in the advertising industry. Consumers expect personalized, relevant advertising that adds value to their lives. Advertising professionals must be able to create campaigns that provide a positive customer experience and make consumers feel valued.

    4. Understand Social Media: Social media is one of the most important channels for advertising professionals to understand. Social media platforms offer unique opportunities for advertisers to connect with their target audience and create engaging campaigns. Advertising professionals must be able to create campaigns that are optimised for social media platforms and understand how to leverage social media influencers to reach their target audience.

    5. Stay Creative: Creativity is still an essential part of the advertising industry. Advertising professionals must be able to think outside the box and create campaigns that capture the attention of their target audience. This requires a deep understanding of consumer behaviour and the ability to create campaigns that are both effective and innovative.

    6. Be Flexible: The advertising industry is constantly changing, and advertising professionals must be able to adapt quickly to new trends and technologies. This requires a willingness to learn and a commitment to staying up-to-date with the latest developments in the industry. Advertising professionals must be able to pivot quickly and adjust their strategies as needed to ensure success.

    7. Build Strong Relationships: Relationships are an essential part of the advertising industry. Advertising professionals must be able to build strong relationships with their clients, vendors, and other stakeholders in order to be successful. This requires strong communication skills and the ability to collaborate effectively with others.

    8. Stay Ethical: Ethics are becoming increasingly important in the advertising industry. Consumers expect brands to be socially responsible and ethical in their advertising practices. Advertising professionals must be committed to creating campaigns that are truthful, transparent, and ethical in order to build trust with their target audience.

     

    In conclusion, advertising professionals must be able to adapt to new technologies and trends in order to stay relevant and profitable. Embracing digital, being data-driven, focusing on customer experience, understanding social media, staying creative, being flexible, building strong relationships, and staying ethical are all essential to success in the advertising industry. As the industry continues to evolve, advertising professionals must be committed to staying up-to-date with the latest developments and adapting their strategies as needed to ensure success.

     

    Tomorrow: What news journalists must do to continue to be relevant and make money

     

  • Top gaming CEOs oppose “extortionist tax” by Google

    By Our Staff

     

    Top gaming CEOs expressed their concerns over what they have called an “extortionist” 30% tax imposed by Google on gaming apps at a panel discussion held at Consilience 2023, organised by the Law and Technology Society (L-Tech) at the National Law School of India University (NLSIU) in partnership with All India Game Developers’ Forum (AIGDF).

     

    Said Manish Agarwal, Co-Founder, IndiGG: “The 30% jagirdari tax is an extortion and I believe in India we should not allow anybody to do this, especially when you’re not an Indian company,” he said. He pointed out that in a country like India, the focus needs to be to increase its propensity to pay and reduce friction in spending among consumers. Adding an extra 30% tax on top of the Goods and Services Tax (GST) is a significant expense for consumers, which he believes is unproductive from a gamer’s perspective.”

     

    Added Anuj Tandon, CEO – Gaming, JetSynthesys: “When app stores and playstores were launched, the 30% fee was revolutionary compared to the 70% charged by OEMs or Telcos for game developers. At that time, it was a very good idea, but as the industry and business models have evolved, there needs to be a relook at the rates.”

     

    Said Sai Srinivas, Co-Founder & CEO, Mobile Premier League (MPL): “Let’s evaluate the unit economics: if a developer charges 100 rupees, 30 rupees go to the play store or app store and 70 rupees goes to the developer. From that 70 rupees, they have to pay for hosting, user acquisition, and other expenses. My view is that we should provide Indian game developers with more revenue to invest in game development and build more games.”

     

  • ChatGPT on what news journalists must do to stay relevant (& make money)

    By Our Staff

     

    Yesterday, we carried an article ‘generated’ by ChatGPT on what advertising professionals must do to continue to stay relevant and make money. As part of this series we asked ChatGPT on what news journalists ought to be doing.

     

    The news industry has been in a state of flux for several years, with the rise of digital media changing the way that people consume news. As a result, journalists must adapt to these changes in order to remain relevant and profitable. In this article, we will explore some of the things that news journalists must do to continue to be successful in today’s rapidly-changing landscape.

     

    1. Embrace Digital Media: One of the most important things that news journalists must do is embrace digital media. Digital media platforms have become a primary source of news for many people, and journalists must be able to create content that is optimized for digital platforms. This means understanding how to create content that is visually appealing, engaging, and easily shareable on social media.

    2. Develop Multiple Skills: Journalists today need to be skilled in a variety of different areas. While traditional journalism skills such as reporting and writing are still important, journalists must also be able to take photographs, shoot video, and produce multimedia content. Journalists who can develop a diverse set of skills will be better positioned to adapt to the changing demands of the industry.

    3. Understand Data: Data is becoming an increasingly important part of the news industry. Journalists must be able to use data to find and tell stories that are important to their audience. This means being able to analyse data to find trends and insights that can be used to create compelling stories. Data analysis skills are also important for journalists who want to understand how their content is performing and make adjustments as needed.

    4. Focus on Audience Needs: Journalists must be able to create content that meets the needs of their audience. This requires understanding the demographics and interests of the audience, as well as their preferences for consuming news. Journalists who can create content that is tailored to the needs of their audience will be more successful in building a loyal following.

    5. Build a Personal Brand: Building a personal brand is becoming increasingly important for journalists. Journalists who have a strong personal brand are more likely to attract readers and viewers who are interested in their content. This requires creating a strong social media presence, writing articles and opinion pieces, and speaking at industry events.

    6. Collaborate with Other Journalists: Collaboration is becoming increasingly important in the news industry. Journalists who can work well with others are better positioned to create high-quality content that resonates with their audience. Collaboration also helps to build a sense of community within the industry, which can be beneficial for journalists who want to stay informed about the latest trends and developments.

    7. Be Creative: Creativity is still an important part of the news industry. Journalists must be able to think outside the box and create stories that capture the attention of their audience. This requires a deep understanding of their audience and the ability to create content that is both informative and entertaining.

    8. Stay Ethical: Ethics are becoming increasingly important in the news industry. Journalists must be committed to creating content that is truthful, transparent, and ethical in order to build trust with their audience. This means adhering to ethical guidelines and being transparent about sources and conflicts of interest.

     

    In conclusion, news journalists must be able to adapt to the changing demands of the industry in order to remain relevant and profitable. Embracing digital media, developing multiple skills, understanding data, focusing on audience needs, building a personal brand, collaborating with other journalists, being creative, and staying ethical are all essential to success in the news industry. As the industry continues to evolve, journalists must be committed to staying up-to-date with the latest developments and adapting their strategies as needed to ensure success. 

     

    Tomorrow: What advertising sales professions must do to continue to be relevant and make money

     

  • ChatGPT on what Adsales Professionals must do to Stay Relevant (& make money)

    Over the last two days, we have carried articles ‘generated’ by ChatGPT on what advertising and news journalism professionals must do to continue to stay relevant and make money. As part of this four-part series we asked ChatGPT on what advertising sales professionals ought to be doing.

     

    Here goes:

    Advertising sales professionals are an integral part of the advertising industry. They are responsible for generating revenue through the sale of advertising space or time to businesses and organizations. However, the advertising landscape has changed significantly over the past few years, and advertising sales professionals must adapt to these changes in order to continue to be relevant and make money.

     

    Here are some things that advertising sales professionals can do to remain relevant and make money in today’s advertising industry:

    1. Keep up with industry trends and developments: The advertising industry is constantly evolving, and advertising sales professionals must keep up with the latest trends and developments. This includes staying up-to-date with new advertising platforms, such as social media, and understanding how consumers are interacting with these platforms. It also means keeping abreast of changes in advertising regulations, such as privacy laws and advertising standards.

    2. Develop a deep understanding of your clients’ businesses: To be successful in advertising sales, it’s important to develop a deep understanding of your clients’ businesses. This includes understanding their target audience, their marketing goals, and their budget. By understanding your clients’ businesses, you can better tailor your advertising solutions to meet their needs and provide them with more effective advertising options.

    3. Offer targeted advertising solutions: Targeted advertising has become increasingly important in today’s advertising landscape. With the rise of digital advertising, it’s now possible to target specific demographics, interests, and behaviors. Advertising sales professionals should be familiar with these targeting options and be able to offer them to their clients. By offering targeted advertising solutions, you can provide your clients with more effective advertising options and help them reach their desired audience more efficiently.

    4. Embrace digital advertising: Digital advertising has become a dominant force in the advertising industry. Advertising sales professionals must be familiar with digital advertising platforms, such as Google Ads, Facebook Ads, and programmatic advertising. By embracing digital advertising, you can provide your clients with a broader range of advertising options and help them reach their audience more effectively.

    5. Build strong relationships with clients: Building strong relationships with clients is key to success in advertising sales. This involves not only providing them with effective advertising solutions but also building trust and rapport. By building strong relationships with your clients, you can increase client retention and generate more business through referrals.

    6. Leverage data and analytics: Data and analytics have become increasingly important in advertising sales. Advertising sales professionals should be familiar with data analysis tools and be able to use data to inform their advertising solutions. By leveraging data and analytics, you can provide your clients with more effective advertising options and help them achieve their marketing goals more efficiently.

    7. Develop strong communication and negotiation skills: Communication and negotiation skills are essential in advertising sales. Advertising sales professionals must be able to effectively communicate the value of their advertising solutions to clients and negotiate pricing and contracts. By developing strong communication and negotiation skills, you can increase your sales and generate more revenue for your business.

     

    In conclusion, advertising sales professionals must adapt to the changing advertising landscape to remain relevant and make money. This includes staying up-to-date with industry trends and developments, offering targeted advertising solutions, embracing digital advertising, building strong relationships with clients, leveraging data and analytics, and developing strong communication and negotiation skills. By doing so, advertising sales professionals can continue to provide value to their clients and generate revenue for their businesses. 

     

    Tomorrow: What marketers must do to continue to be relevant and make money

     

  • Qyou Media launches mobile gaming app

    By Our Staff

     

    Qyou Media India has launched the Q GamesMela, its first direct-to-consumer casual mobile gaming app. It will offer a variety of casual mobile games and can be downloaded from the Google Play store for Android phone users.

     

    Said Curt Marvis, CEO and Co-Founder, Qyou Media Inc: “We are thrilled that our first gaming product is hitting the market only three months after we closed our acquisition of Maxamtech. We remain confident that fans of Q-branded content offerings across India are perfectly suited to become customers of our gaming products. In addition, with recently developed data mining capabilities taking shape we look to truly begin to leverage our audience data and influencer marketing capabilities to maximize stickiness and overall revenue generation. We view today as the kick-off of an entirely new revenue vertical for our business in India.”

     

    Added Xerxes Mullan, Founder, Maxamtech Digital Ventures: “This is exactly why we were so excited about joining the Qyou Media family. It provides a unique opportunity to get products to market quickly and with the ability to reach the right audience and build momentum.  We have many more exciting plans going forward to grow the gaming business across a variety of user segments and business models. Q GamesMela is only the beginning!”

     

  • The Creative School that Saved Advertising

     

     

    By Ashoke Agarrwal

     

    Ashoke AgarrwalThere was a phase in the late fifties when advertising in the US was in crisis. After decades of high growth, business and people, in general, had begun to sour on the advertising industry, seeing them as a bunch of mediocrities pushing product features – “reasons why to buy” in a ho-hum fashion. As a result, marketers began wondering whether they were better off spending their advertising budgets on other marketing mix elements. In this scenario, ad professionals with a different view of the creative function in advertising rescued the advertising business. As a result, in the decade of the sixties and the seventies, advertising in the US was at the peak of its centrality to business and culture.

     

    What creative school led to the renaissance in advertising in the sixties and the seventies?

     

    Samuel W. Franklin, in his book, “The Cult of Creativity: A Surprisingly Recent History”, traces the emergence of creativity as a societally desired trait in individuals. As his book’s title suggests, he found that the history goes back to the post-WWII era. The US emerged as an economic and military superpower after WWII. It built a consumerist society in direct contrast to the system its rival USSR was building. However, the race with the USSR was tight as the late fifties rolled in. The launch of Sputnik in 1957 increased the unease in the US.

     

    How was the US to prove the superiority of a free, democratic society over the regimented ranks powering the USSR? One idea was to assert that an individual’s freedom in the US was conducive to him being more productive and happier because it helped them tap into their intrinsic creativity.

     

    In the forties and the early fifties, creativity researchers focused on the Great Man theory – the Einsteins and the Picassos of the world. The idea was that creativity was the province of the few and was demonstrated only by producing great works.

     

    The need to make creativity the happiness and productivity-enhancing engine of a free democratic society led to what Franklin terms the “democratisation of creativity”.

     

    The first school of creativity that emerged from this democratisation of creativity hypothesised that a key to creative ability was a fairly pedestrian cognitive ability called “divergent thinking”. Divergent thinking had three dimensions – fluency, originality and feasibility. All society needed to do for creativity to flower in its people was give people the means to practice and perfect divergent thinking in their professional and personal lives. And the leading evangelist of the idea that everyone can be a divergent thinker and, therefore, creative came from the advertising world – Alexander Faickney Osborn – the O of the ad agency BBDO. Osborn invented and promoted the technique of brainstorming. His bible on divergent thinking and brainstorming – ‘Applied Imagination: Principles and Procedures of Problem-Solving’  published in 1953, is still in print and has many followers. Osborn also set up the Creative Education Foundation and the Creative Problem-Solving Foundation.

     

    The crisis that the US advertising industry faced was likely a result of applying the divergent thinking process to develop ‘reasons to use’ advertising—leading to hackneyed, me-too creative work that failed to differentiate in the public minds products in a particular category from each other.

     

    Away from the school of divergent thinking and frankly contemptuous of it was a school of psychologists, among them Frank Barron and Abraham Maslow, who believed that creativity was an act of self-actualisation. It was the result of achieving a psychological balance. According to Frank Barron, a person reaches their creative self when they accomplish this balance. Such persons score high on self-confidence, independence, curiosity and work ethic. The inner balance prevents the creative persons’ high self-confidence from spilling over into arrogance and is offset by honest self-assessment. In Barron’s research, the creative person tests high on “ego strength” that allows them to access irrational and erotic energies without yielding to bizarre, hedonistic, and self-destructive behaviors. Barron described the creative person as a productive amalgamation of opposites – both “more primitive and more cultured, more destructive and more constructive, crazier and saner than the average person”.

     

    This philosophy equates creativity with self-actualisation and the flowering of the inner self that led to the renaissance of advertising in the US in the 1960s and the early seventies. This approach to creativity drove the greats of the advertising renaissance – the Bernbachs and the Ogilvys. They based their advertising on more profound psychological principles than the then over-used “reasons to buy” approach. People don’t just buy products; they buy ideas about products. So, they sought to create advertising that imbued brands with meaning: meanings which, with a wink and a nod, put the target on the same self-actualization path as the creator/s of the advertising.

     

    In a way, the receiver of the advertising message became one of its creators as she decoded the message’s meaning. Bernbach’s path-breaking campaign for the VW Beetle was a prime example of such advertising. It went beyond the banality of car advertising in the 50 and 60s, which extolled souped-up engines and tail fins. The VW Beetle campaign imbued the brand VW with a counterculture that sought self-actualisation by means other than the material. In that sense, the consumer of the VW Beetle campaign was as much the creator of the meaning of the campaign as Bernbach, and his team were. In that sense, the advertising of the sixties and the seventies spread the gospel of creativity far and wide. The 1984 ad by Apple and the Nike “Just Do It’ campaigns came from the same mould.

     

    In my five decades in the advertising business in India, I saw a creative renaissance in advertising with the coming of the TV revolution. The Hamara Bajaj, Mile Sur Hamara Tumarah public service campaign and the Titan watches campaigns tapped into rich veins of meaning. Also, in my experience of interacting with creative people in advertising, the best were Renaissance men – well-read, well-rounded personalities—for example, the late Geoffery Frost of FCB, Chicago and later Nike. Geoffrey’s interests ran far and wide with a persona that was eager to engage as a lifelong student of people with anyone – high or low.

     

    In the post-modern world, creativity has come to occupy a central place beyond what the Cold War warriors of the 1950s and sixties had envisaged. As a result, a new class of elites has emerged over the past few decades – The Creative Class. In his 2002 book, “Rise of the Creative Class: And How It’s Transforming Work, Leisure, Community and Everyday Life.”, Richard Florida argued that the new dominant group in society are those who create new ideas, new technology or new creative content, including scientists, engineers, teachers and even bankers with a “super creative core” of artists, writers, designers, filmmakers, architects and the sort.

     

    The broader definition of the creative class is a significant shift away from the branding of creatives as eccentrics and nonconformists, people viewed as bizarre mavericks operating at the bohemian fringe. Instead, today “the creative class”, as defined by Richard Florida, is the very heart of the process of innovation and economic growth.

     

    In their way, the Bernbachs and the Ogilvys were at the vanguard of the movement that catalysed this change.

     

    Where is advertising today in the pecking order of the creative class? Quite likely far from the top. In the eighties advertising, as economic turmoil hit the world, advertising slid back to its hardsell days. A few decades later, the digital and social media revolution has made the creative side of advertising the handmaiden of martech and adtech as armies of cubicle warriors fight the performance marketing wars. So, will another creative renaissance of advertising ever come about? That would depend on where the AI revolution takes marketing communication. If AI platforms take over the drudgery of performance marketing, it could present the opportunity for creative minds to enter the advertising industry and build creative resonance with the creative selves of consumers on behalf of brands once again. But, on the other hand, AI could so wholly take over marketing with a brand’s AI engines in conversation with an individual’s personal AI engine (read my column AI, B2I and CI and Advertising’  published by MxMIndia on November 24, 2022, for my take on this scenario) then the creativity in the advertising industry will mostly be in the technology arena and not in the gestalt where individual psychology intersects with cultural memes.

     

  • Paywall Pangs: The OTT Conundrum

     

     

    By Shailesh Kapoor

     

    Shailesh KapoorHalfway through this year’s IPL, it is evident that the season has been a resounding success. The pandemic led to restrictions related to venues and in-stadia audience capacities, all of which are now a thing of the past. Games in the home-away format is at the heart of any sporting league, and that’s on show this year, for the first time since 2019. Though it’s another matter that Chennai Super Kings fans make even the away stadia look like home venues.

     

    But the biggest change in this year’s IPL is that it can be streamed for free. By choosing to not put IPL behind the paywall, Jio, via its platform JioCinema, has set the cat among the pigeons, so to speak. If one of the most-sought-after content properties in India doesn’t need a paid subscription, then who do platforms with mediocre web-series demand that their audience pay? That’s something many OTT audiences are beginning to think about.

     

    The numbers on JioCinema, as also on Star Sports, look very encouraging. It will be no surprise if peak concurrent viewership on JioCinema crosses the 3.5 Crore mark on the day of the final.

     

    Since the arrival of OTT platforms in India, about six years ago, a large share of media attention has been on the ‘premium’ SVOD business. But the advertiser sentiment has progressively moved from linear television to digital, and a big-ticket property like the IPL being accessible to the wider OTT audience base is a fascinating proposition for marketing managers and media planners.

     

    Of course, JioCinema has plans to launch a paid offering too, for premium entertainment content, including that from HBO. And doing so is their recognition of the potential of a hybrid model, wherein advertiser-funded and subscription-funded content will co-exist.

     

    But the success of IPL on AVOD should be food for thought for Indian OTT platforms who run products that are technologically inferior to the global leaders in this space, but expect audiences to shell out subscription fee for routine content. With YouTube being omnipresent, it’s not going to get any easier for audiences to pay for content, unless both the content and the app experience is truly compelling. And consistently so over a period of time.

     

    Just last month, I wrote in this column that there is unlikely to be a dull moment in the Indian OTT space for a while. But it seems we are in for even more action and excitement that what one originally anticipated.

     

  • ChatGPT on what Marketers must do to Stay Relevant (& make money)

    Over the last three days, we have carried articles ‘generated’ by ChatGPT on what advertising, news journalism and adsales professionals must do to continue to stay relevant and make money. For the concluding part of this four-part series, we asked ChatGPT on what marketers ought to be doing.

     

    Here goes:

    Marketing is a constantly evolving field, and marketers must adapt to changes in consumer behavior, technology, and the competitive landscape. To remain relevant and make money, marketers must focus on several key strategies.

     

    1. Embrace Technology: Technology has changed the way consumers shop and interact with brands, and marketers must embrace technology to remain competitive. From social media to artificial intelligence, marketers must understand how technology can be used to reach their target audience.

     

    For example, marketers can use AI-powered chatbots to provide personalised customer service to their customers. They can also use data analytics to track customer behaviour and optimise their marketing campaigns. By embracing technology, marketers can streamline their processes and make more informed decisions.

     

    2. Focus on Personalisation:Personalisation is crucial in today’s marketing landscape. Consumers expect personalized experiences and messaging from brands. Marketers must use customer data to personalise their marketing messages and create a more engaging customer experience.

     

    For example, marketers can use customer data to create targeted email campaigns that address the specific needs and interests of their customers. They can also use personalization to create customized product recommendations based on customer behavior.

     

    3. Build Strong Relationships: Building strong relationships with customers is essential for marketers. By building strong relationships, marketers can increase customer loyalty and drive revenue growth. They must be proactive in engaging with customers and responding to their needs and concerns.

     

    Marketers can use social media to build relationships with customers. They can also use customer feedback to improve their products and services. By building strong relationships with customers, marketers can increase customer retention and generate more revenue.

     

    4. Create Quality Content: Content marketing is an essential part of any marketing strategy. Marketers must create high-quality content that is relevant and engaging to their target audience. They must also ensure that their content is optimised for search engines and social media.

     

    For example, marketers can create blog posts, videos, and social media content that addresses the specific needs and interests of their target audience. They can also use search engine optimisation (SEO) techniques to ensure that their content appears at the top of search engine results pages.

     

    5. Use Social Media: Social media has become a vital part of any marketing strategy. Marketers must use social media to reach their target audience and engage with customers. They must also stay up to date with the latest social media trends and algorithms.

     

    For example, marketers can use social media to create targeted advertising campaigns that reach their desired audience. They can also use social media to build relationships with customers and provide customer service.

     

    6. Measure Results: Marketers must measure the results of their marketing campaigns to determine their effectiveness. They need to track key metrics such as customer engagement, sales revenue, and return on investment. By measuring results, marketers can optimise their campaigns and make informed decisions about future marketing initiatives.

     

    Marketers can use analytics tools to measure the effectiveness of their campaigns. They can also conduct customer surveys and focus groups to gather feedback and insights into the customer experience. By measuring results, marketers can make data-driven decisions and improve their marketing strategies.

     

    7. Stay Agile: Marketers must be agile and adaptable to remain relevant. They must be able to pivot their strategies quickly and respond to changes in consumer behaviour and market trends. By staying agile, marketers can capitalize on new opportunities and stay ahead of the competition.

     

    Marketers can stay agile by testing new marketing strategies and tactics on a small scale before implementing them on a larger scale. They can also use agile project management methodologies to quickly respond to changes and adjust their strategies accordingly.

     

    In conclusion, marketers must embrace technology, focus on personalization, build strong relationships, create quality content, use social media, measure results, and stay agile to remain relevant and make money. By following these key strategies, marketers can stay ahead of the competition and drive revenue growth for their businesses. 

     

    Series concluded. Text formatting and some stylistic changes (American to British spellings) done by the MxM team

     

  • 759 mn Indians Active Internet Users, to reach 900 mn By 2025: IAMAI-Kantar

    By Our Staff

     

    Fifty-two percent of Indians, i.e. 759 Mn, are ‘active’ internet users, accessing the internet at least once a month. By 2025, the number is expected to grow to 900 Mn. This is for the first time that the majority of Indians have become active internet users.

     

    The ‘Internet in India Report 2022’, jointly prepared by the Internet and Mobile Association of India (IAMAI) and Kantar reflects this data. The report also points out that out of 759 Mn ‘active’ internet users in India for 2022, 399 mn are from rural India, while 360 mn are from urban India, indicating that rural India continues to drive the growth of the internet in the country.

     

    Urban India, with approximately 71% internet penetration witnessed only 6% growth, with much of the overall gain in numbers coming from Rural India which witnessed 14% growth rate over the past one year. It is estimated that 56% of all new internet users in India will be from Rural India by 2025.

     

    A ’Digital Divide’, however, continues to plague the positive narrative with a huge disparity in internet penetrations across states, with Bihar (32%) having less than half the level of internet penetration than the leading state Goa (70%).

     

    Even though the gender divide persists till date with 54% male users, it is heartening to note that 57% of all new users in 2022 were females. It is estimated that by 2025, 65% of all new users will be women, which will help correct the gender divide.

     

    The report suggests that digital penetration has improved not only in terms of spread but also in terms of depth. For instance, while 100% of users access the internet via mobile, the use of other devices (tablets, streaming devices, ‘smart’ devices) has witnessed a considerable rise over 1 year (from 8% in 2021 to 13% in 2022) as Indians proactively adopt new technologies and services.

     

    In terms of usage, digital entertainment, digital communications and social media continue to be the most popular services in India. In fact, Indians are fast adapting social media platforms as the next e-commerce destination, with a staggering 51% YoY growth in Social Commerce.

     

    Digital payments have witnessed 13% growth over 2021 to reach an estimated 338 million users, of which 36% are from Rural India. 99% of all digital payment users are UPI users.

     

  • WhatsApp connects citizens with MCs

    By Our Staff

     

    Internet major Meta is tying up with civic authorities for accessing essential services, getting birth and death certificates, door-to-door garbage collection to registering complaints, citizen services across several states are now available via WhatsApp. These include Pune, Mumbai, Kolkata, Patna and a few others.

     

    Talking about WhatsApp’s effort support getting digital governance solutions closer to citizens across the country, Ravi Garg, Director Business Messaging, India – Meta said: “We are excited about working together with administrations across the country to help them empower and enable citizens with digital access to easy governance solutions on WhatsApp, in turn, making governance more inclusive. Citizens can now access services from right within their WhatsApp, at their own convenience, instead of visiting local offices or waiting in long queues. This technology-led citizen engagement is tremendously helping administrations improve their response time and we are delighted with the ease and convenience this brings to our users’ lives.”