Author: mxmadmin

  • Ranjona Banerji: Not quite a ‘Pappu’ or fool as we are made to think….

    By Ranjona Banerji

     

    Ranjona BanerjiFor how long will Indian mainstream media ignore Rahul Gandhi or tiptoe around him, only because they do not want to upset the powers-that-be?

    For argument’s sake, let’s accept that many people, helped by the mainstream media, bought into the BJP propaganda that Rahul Gandhi is a fool. Let’s even accept that this is par for the course in politics. You have to be able to take all sorts of slings and arrows. Or, to be technically correct, you have to accept all when you are in opposition.

    I cannot think of anyone who is in power at the Centre, for instance, who can take a joke made about them.

    But since the “Pappu” story began in 2014, Rahul Gandhi has in fact proved that he is not so much as a fool as the BJP wants him to be. In fact this “Pappu” tag – conversely, also applied to beloved sons in North India – if it only means an idiot, can also be applied to several other politicians. Some of whom are in positions of high power.

    A couple of stories emerged where it seemed that the BJP was correct in its mockery, all amplified by the mainstream media. One was something about the escape velocity of Jupiter and the other about potatoes and gold. Neither of these stories actually prove anything but the enormous reach of the powers of manipulation and suggestion.

    Since 2012, after the India Against Corruption movement, we were sold many pups by the mainstream media and its cohorts and collaborators. Not least that Narendra Modi, then chief minister of Gujarat, was the panacea for all India’s ills. He would fix the economy, end corruption, create jobs said one lot of commentators who do not see beyond money. Another lot was overjoyed with the prospect of Modi because they knew that Hindu majoritarianism would gain supremacy. This lot was wisely silent. And we ignored them at our own peril.

    There was a massive PR exercise at work here with APCO and that other chap known for electoral fiddling sorry I mean strategizsing who is silent or ignored these days. Lies were concocted, sometimes called myths which is a misnomer given the importance of myths to human existence, to create a “legend”.

    The mainstream media’s idea of what constitutes a fool is intriguing indeed. From cooking with gutter gas to claiming that both stem cell research and plastic surgery were invented in Vedic times, to bizarre theories about radar to an intriguing if erroneous understanding of algebra, the Legend Himself has made innumerable errors. But they have not been called out, either with glee or gravitas by the mainstream media.

    Instead, we have been instructed that it is elitist and classist to point out any errors made by Modi. In this avatar, he speaks presumably for that special vote bank: the Ignorant Indian. And the mainstream media will have you know that this is what they think of most Indians: ignorant buffoons.

    Sadly for the economy cheerleaders in the media, since nothing went their way, they have even stopped their tedious “5,10,15,800 things Modi must do to fix the Indian economy” columns. He listened to none of them and only made things worse.

    In case you wondered, it is not unfair to call out Rahul Gandhi because he is privileged and went to both school and college and reasonably well-known institutions at that. Fair enough, this makes him fair game.

    And yet, fool or not, Rahul Gandhi has carved out a new path for himself and for Indian politics. An old-new path that is. He upsets the political purists, who want all politics to be an endless game of subterfuge and strategy because this gives them ample space for commentary and kite-flying.

    Even to this day, they offer reams of election advice to every opposition politician and practically nothing to the BJP. Whether the BJP wins or loses elections, according to them it is run by a master tactician and his junior tinker who can do no wrong.

    From his predictions about the government’s response to the COVID19 virus, the pandemic and the lockdowns, to the incredible Bharat Jodo Yatra, to his extremely dignified response to his disqualification from Parliament to his willingness to meet and mingle with the people of India, Rahul Gandhi has carved out his own path.

    All this, without the help of the mainstream media – which practically blocked out the Bharat Jodo Yatra anyway – and without the help of PR companies which specialise in selling dictators to pappu populations.

    If nothing else, the ongoing unrest in Manipur and a strangled government response might wake some of the media up and relook at Rahul Gandhi’s role in India’s politics. Not all the media. We haven’t reached there yet. But some more of us need to realise how we were sold both a pup and a real pappu. And start reassessing the issues that matter.

     

    Ranjona Banerji is a senior journalist and commentator. She writes on MxMIndia on Tuesdays and Fridays. Her views here are personal.

     

  • Das ka Dum with Dr Bhaskar Das | Google’s VP of marketing has said today qualitative research is more important than it ever was. What’s your view?

    Bhaskar DasA slightly serious question for a Friday. But it’s sure to give you enough food for thought for the weekend. Here’s Dr Bhaskar Das in the June 30 edition of Das ka Dum. Read on…

     

    If you wish to access the archives, please go to the Das Ka Dum tab on the website’s top navigation bar or click here: https://www.mxmindia.com/category/columns/das-ka-dum/

     

    Q. Google’s VP of marketing has said qualitative research in the current era is more important than it ever was. What’s your view?

     

    A. Your question does not deserve a uni-dimensional answer. It is not a question of qualitative (quali) being more important than quantitative (quanti) or vice versa. It all depends on the research objectives. For instance, one could be testing hypothesis wherein statistically significant conclusions are more important and numbers are very critical. Also, when you want to study society and cultural patterns for ethnography of heterogenous consumer cohorts or where a new area of findings have to be explored, qualitative research comes very handy. In fact in today’s context, an overstress on data tends to skew findings with the assumption that the consumer is just an algo (algorithm) which is a not a reality. Many startups have already understood it (edtech specially) or some so-called unicorns. Hence, the objective of the research, resources available, questions that an organisation is skeeing an answer etc are critical variables before deciding with finality which approach is better. Ideally, a hybrid or a combination of quali and quanti may be useful depending again on what is an organisation is seeking to unravel.

     

  • Do we need Public Service Ads or Public Service Brands?

     

     

    With apologies to none at all

    By Vikas Mehta

     

    Vikas MehtaWhen I joined the world of advertising more than three decades ago, I was lucky to be part of Lintas, now Mullen Lowe Lintas. While there were advertising agencies which were producing very creative, hard-hitting ads or agencies which produced ads that were strategically sound and would not elicit a second glance, Lintas had positioned itself as an agency which built brands. Be it Surf or Lifebuoy or Kitply or MRF Tyres or Chrery Blossom… the list was long.

    What I also discovered was that Lintas was heavily invested into public service advertisements. Many memorable ads were made. Causes like anti-dowry, you are no better than a buffalo at an auction if you ask for dowry. Or anti-drugs, drugs means death; or even the one which used sugarcane juice vendors to highlight the importance of hygiene in avoiding diseases during monsoons. The last one, I remember, was effective enough to elicit protests from sugarcane juice vendors who protested outside Lintas offices at Express Towers in Nariman Point, Mumbai.

    But I always wondered how much of an impact the ads made amongst the target group. Sure it got awards, peer appreciation etc, but did they make a change in society?

    And this thought resurfaced when a friend with family had a close shave in a car crash because the husband in the front was wearing seat belt though she and children in the back were not and they did get bruised and cut. And I wondered why people still do not wear seat belts inspite of many public service ads and messages.

    The feeling got reinforced when I saw an emotive and impactful ad on not drinking and driving. Watch it here. And again, the same feeling resurfaced. Why do such well-made ads not really work?

    One can point to many a reason. Wrong targeting, not insightful, sporadic or inconsistent messaging and so on. But the answer is actually quite simple.

    And here I go back to the Lintas analogy. While some ads are creatively outstanding, some bang on strategy, are they really building a brand? Strangely, while Lintas built many great commercial brands, I do not think it build a public service brand.

    Any public service messaging remains just a message if one does not treat the issue as a brand. We don’t communicate a product. We communicate to build a brand. We communicate to ultimately sell Lux or Dove. Not a soap. We define a focused target group. We look deep to find an insight. We try and identify what should the rational and emotional benefit be. We create a desired response and then we also build a brand personality. Finally, a brand idea is crafted.

    Do we do all this in public service ads?

    The brutal answer is no. Most of the times we identify a cause, we try and find a creative insight and work to create and ad. And that’s why the ad does not work. It’s a one-off. It’s about maybe shock-and-awe. Or it’s about tearing emotions. It could also be a straightforward presentation of some interesting facts. It’s aimed at mostly everyone, or just your peers. It has no defined brand personality and most importantly, it has no ownership.

    The starting point needs to be ownership. Someone… it could be a corporate, it could be an NGO or even the government if it seriously wants to tackle an issue needs to take ownership of the issue. And then brand it. ‘Do not drink and drive’ is a message. Not a brand. Ditto for ‘smoking kills’ or ‘wear seat belts’. The brand-owner needs to find a phrase or a name which will be used in all pieces of communication. We live in a world of hashtags and acronyms. That could be the answer.

    And then create a brand document followed by a creative brief. Define the target group. They could be multiple. For example, in case of drinking and driving, it could be the millennial partygoers or a public transport driver. Write separate briefs. Create different pieces of communication. Decide the appropriate media.

    Currently, the thinking is more to create a shock-and-awe effect. In case of both drunk driving and seatbelts, most communication deals with what can happen if one does not wear seat belt or drinks and drives. But if we look at the issue from a brand perspective, the bigger issue could be (my perspective solely) that most millennials think that this will not happen to me. Or I know I can handle my drink. If we do a proper research amongst our decided target group, we will be able to actually pinpoint the actual issue. Reach an insight. Decide on our desired response.

    To do all that lets treat public service ads as brands.

    Let’s nurture the brand.

    Grow it.

    Make it effective.

    Spend on it strategically and with proper planning.

    If, the Got Milk (note the brand name) campaign with the brand idea of moustache could work to increase per capita milk consumption in the United States, no reason why a public service issue cannot be handled like a brand.

    What do you think?

     

  • Das ka Dum with Dr Bhaskar Das | It may appear to be a stretch, but are there any branding and marketing lessons or takeaways from yesterday’s developments in Maharashtra politics?

    Bhaskar DasWe don’t normally touch politics in this series of Q&As, but yesterday’s developments in Mumbai were just too hot to not handle. Here’s Dr Bhaskar Das in the July 3 edition of Das ka Dum. Read on…

     

    If you wish to access the archives, please go to the Das Ka Dum tab on the website’s top navigation bar or click here: https://www.mxmindia.com/category/columns/das-ka-dum/

     

    Q. It may appear to be a stretch, but are there any branding and marketing lessons or takeaways from yesterday’s developments in Maharashtra politics?

     

    A. There are a lot of lessons possible if one is open to learning from them. It is a global malaise that marketing is perceived to be relevant only for marketers or business people. Politics is not supposed to be a business or the last refuge of a…., as Samuel Johnson famously said.

     

    See, politics – Maharashtra or for that matter anywhere – operates in a bi-direcectional manner. Sometimes politics gets influenced by the sentiment of voters sand sometime voters get influence by political sentiments.

     

    In case of Maharashtra politics, it seems that opportunity is the dominant logic to ignite the passion for serving voters. Hence one cannot pass any value judgment in terms of political ethics, but come to think of it, marketing and branding are also about leveraging opportunities that suits a marketer. And there are episodes galore where such opportunities used. You may get a lot of examples from ASCI.

     

  • Eno unveils new TV commercial

    By Our Staff

     

    Eno, the antacid brand by Haleon (eka GSK Consumer Healthcare), has launched its new TVC titled ‘Ab Acidity Kyu Sehna Jab Eno Hain Na’.

     

    Conceptualised by Ogilvy, the TVC has been shot by Hemant Bhandari, director and co-founder of Chrome Pictures. Commenting on the launch, Anurita Chopra, BU Marketing Lead for the Indian subcontinent at Haleon, said: “For generations, Indians have relied on home remedies, sometimes enduring prolonged discomfort as a necessary evil. However, ENO provides fast and effective relief, allowing consumers to enjoy their food, family moments, and fun without hindrance. We are confident that this new commercial will be well-received by our audience, as we eagerly welcome new consumers to our brand.”

     

    Speaking on the occasion Ritu Sharda, Chief Creative Officer, Ogilvy India (North) added: “Food is our love language. However, this indulgence often leads to acidity. And as Indians, we tend to tolerate this discomfort, considering it normal. With this new campaign, starring well-known actors Sheeba Chadhha, Supriya Pilgaonkar, as an endearing pair of Maasi and Bua pampering Abhimanyu Dassani with food, ENO aims to change that perception: “Ab Acidity Kyu Sehna, Jab ENO hain Na!”

     

  • Kapil Sharma collaborates with Zupee gaming platform

    By Our Staff

     

    Zupee, the online gaming platform, has roped in Kapil Sharma, as its new brand ambassador. By joining forces with Sharma, Zupee seeks to expand its presence and cement its leadership position in Ludo, while also offering a wide array of engaging casual and board games.

     

    This association is structured by ‘PAB – People As Brand’, conceptualized by Leo Burnett and produced by Prodigious.

     

    Said Dilsher Singh Malhi, the CEO and Founder of Zupee: “Kapil Sharma, one of India’s most beloved entertainers, joins Zupee as our brand ambassador. With his comedic genius, relatable charm, and ability to connect with the masses, Kapill truly personifies our quest to deliver joyful and meaningful entertainment. With the ‘India Ka Apna Game’ campaign, we aim to celebrate the widespread popularity and sentimental bond people have with the game of Ludo, honoring the affection it holds in the hearts of the nation.”

     

    Added Rajdeepak Das, CEO & Chief Creative Officer of Leo Burnett South Asia: “Ludo is ingrained in our cultural fabric and appeals to large audiences across ages. Our campaign takes a lighthearted approach to celebrate the country’s love for Zupee’s Ludo as ‘India Ka Apna Game’ in a fun and quirky way.”

     

  • Saloni Shah is now Chief Digital & Mktg Officer @ L’Oréal

    By Our Staff

     

    L’Oréal India elevates Saloni Shah to Chief Digital & Marketing Officer (CDMO). In her new role, Shah will be responsible for powering L’Oréal’s digital-first brands to deliver accelerated growth on online platforms and further strengthen the company’s future-ready digital capabilities.

     

    Commenting on the appointment, Aseem Kaushik, Managing Director, L’Oréal India, said: “Consumer expectations have shifted dramatically as they count on immersive and unique purchasing experiences, with direct access to brands. As the world’s #1 beauty-tech company, we must fulfill this need with our cutting-edge innovations and technology. With Saloni’s holistic experience across digital & media and close to a decade-long association with L’Oréal, I’m confident that she is best placed to further accelerate our digital transformation journey in India.”

     

  • Sun Pharma launches nationwide initiative

    By Our Staff

     

    On the occasion of National Doctor’s Day, Sun Pharma launched an initiative, titled #SecondBirthDate, to celebrate and honour the contributions made by doctors.  As a part of this initiative, cricketer, Rishabh Pant and actor, Mahima Chaudhry took the lead and updated their social media handles with a #SecondBirthDate as a tribute to the doctors who have saved their lives.

     

    Said Kirti Ganorkar, CEO – India Business, Sun Pharma: “Doctors play an instrumental role in our lives, offering their expertise, compassion, and unwavering commitment to restoring health and patient well-being. Our #SecondBirthDate initiative is a tribute to the doctor community who have dedicated their lives to the service of humanity. Please join this national movement to extend gratitude to our doctors who truly deserve a collective thank you from all of us, not just today, but every day.”

     

    Commenting on the campaign idea, Rohit Devgun, Executive Creative Director & Kumar Saurabh, Group Creative Director, Ogilvy India added: “One of the most powerful emotions we feel towards our doctors is gratitude – for giving us or our loved ones a second chance at life. An emotion second only to the one we feel for our parents who give us our first chance at life. Sun’s #SecondBirthDate initiative for National Doctor’s Day, channelizes the emotion of profuse gratitude. The campaign uses real-life narratives of public figures who are seen encouraging people to send personalized messages of gratitude to their doctors.”

     

    Said Shekhar Banerjee – Chief client Officer & Office Head, West – Wavemaker: “This activity is very special. In a world where social media serves as a platform for expression & interactions, An action always speaks louder than an Ad. We are happy that Rishabh Pant & Mahima Chaudhry believed in what we are trying to convey and change their date of birth across social handles to mark their second chance at life.”

     

  • Shemaroo collaborates with British Film Institute

    By Our Staff

     

    Shemaroo Entertainment has announced its collaboration with British Film Institute (BFI) to telecast the movie ‘Amar Akbar Anthony’. BFI has chosen to telecast the legendary movie from Shemaroo’s vast library.

     

    Said Mohan Gopinath, Head of Bollywood at Shemaroo Entertainment Ltd: “Collaborating with the British Film Institute to premiere ‘Amar Akbar Antony’ is an honour for Shemaroo Entertainment. As a leading entertainment powerhouse, we take immense pride in curating exceptional content that reflects our core values and resonates with audiences worldwide. Through this partnership, we celebrate the brilliance of Indian cinema, promote diversity, and invite viewers to immerse themselves in timeless masterpieces. Join us on this incredible journey as we redefine entertainment, deliver outstanding experiences, and showcase the rich cultural heritage that connects us all.”

     

  • Das ka Dum with Dr Bhaskar Das | It was Guru Purnima yesterday… a word on your gurus in marketing, communication and strategy? Who are they? And what have you imbibed from them?

    Bhaskar DasIt’s always interesting to read the responses of our Wizard with Words to questions like these, where he loves to philosophise like few others in our ecosystem do. Without any further ado, here’s Dr Bhaskar Das in the July 4 edition of Das ka Dum. Read on…

     

    If you wish to access the archives, please go to the Das Ka Dum tab on the website’s top navigation bar or click here: https://www.mxmindia.com/category/columns/das-ka-dum/

     

    Q. It was Guru Purnima yesterday… a word on your gurus in marketing, communication and strategy? Who are they? And what have you imbibed from them?

     

    A. I have always suffered from an existential dilemma about the right definition of a guru. My personal definition is what, if I remember right, Swami Vivekananda once said that the guru is someone who burns his own candle to light the life of his followers and disciples. The very fact of transfer of wisdom and guidance without an agenda is a dynamic situation as wisdom is always in a transient state, especially in today’s context of acquiring new knowledge depending on the volatility of one’s operating environment.

     

    During my journey as a micro-case, I have come across many gurus who have not only cognitively nourished me and continue to do so even now.

     

    The only constant guru who traverses all timezones is Arjun’s charioteer whose wisdom has been quintessentially relevant across timezones for me. This should be relevant for all present and potential leaders, even without title.

     

  • Berger Paints awards its media account to Dentsu X

    By Our Staff

     

    Berger Paints has awarded its media mandate to Dentsu X, the media agency from Dentsu India.

     

    Under the direction of Anita Kotwani, CEO Media, South Asia, Dentsu, the team will collaborate to “develop cutting-edge strategies that improve the brand’s commercial success”. The agency will oversee media strategy, planning, buying, and execution to increase brand equity through offline media including print, television, and radio, nationally.

     

    Speaking on the win, Kotwani said: “The inclusion of Berger Paints to our portfolio holds massive significance. It represents a new chapter in Dentsu India’s journey, characterised by a renewed sense of purpose and a clear direction. Our network has been actively engaging in competitive pitches, with an intrinsic focus on securing remarkable victories that propel us toward an exciting future. We firmly believe in driving meaningful transformations, embracing change, and nurturing our talented workforce to deliver client-centric solutions and exceptional services.”

     

    Added KK Sai, Senior Vice President, and Head – Decorative Division, Berger Paints, who chaired the project: “The insights that the Dentsu X team brought to the table as well as their integrated media approach promises to give an innovative and bright spark to the media campaigns of Berger.”

     

  • Mullen Lintas wins mandate for Hubble Money

    By Our Staff

     

    Hubble Money has collaborated with Mullen Lintas for its first ad campaign. The agency will focus on creating differentiation for Hubble Money and support their vision to be a one-stop spending account that makes spending more rewarding.

     

    Speaking about the association, Mayank Bishnoi, Co-founder of Hubble said: “Hubble is a highly rewarding spending account that is designed for you to live your lifestyle fully. We want people to get more value out of their hard-earned money when they spend on their lifestyle. 90% of people’s spending happens from their own funds and there is a need for a dedicated spending account which helps people track and manage spends better while also helping them save money. That is why we created the Hubble Money – to help users spend smartly. Whether it is ordering food, buying new clothes, or going for a vacation, consumers can now save up to 10% on every purchase. We chose Mullen Lintas because of their sharp and focused strategic approach and very exciting creative expressions. They demonstrated great understanding of the platform and the task on hand, and we also liked their passion on display. We look forward to this partnership and in creating a new financial habit with Hubble.”

     

    Speaking about the win, Hari Krishnan, CEO of Mullen Lintas added: “Building a new category is always an exciting challenge. At Mullen Lintas, we adopt a ‘Challenger’ approach to brand building, and this helps when it comes to changing an existing behaviour or deep-rooted beliefs. Our intent is to make Hubble a new habit and a new way of life for consumers when it comes to spending/saving. We look forward to creating new benchmarks in the Fintech category with Hubble.”