Category: NEWS

  • Independents rule adland in 2011

     

    By Shubhangi Mehta

     

    Looking at 2011 and how well the independent agencies have performed this year, it can be said that this has been the year of independence for the independents who have managed to attract some big ticket clients.

     

    Law & Kenneth has excelled this year in terms of business wins, Anil Nair, CEO and Managing Partner, Law & Kenneth, said: “As an independent agency, we have everything and give appropriate solutions to our brand. Our services are not restricted to just creative campaigns for a brand. We can offer all that a bigger agency can do. The advantage that we have over them is that we focus on the task in hand without any bias. Bigger agencies need larger income, hence the client has to spend big. For us honesty and integrity are high currencies, hence we have the courage to call a spade, spade.”

     

    Most of the independent agencies these days let their work talk for them. Ideas@work won the creative mandates for Big Rock, Gelusil, Rustomji and managed seven awards at Goafest.

     

    Saints & Warriors and Scarecrow have done equally well and bagged some good businesses. Ditto with Creativeland Asia which has excelled.

     

    Mahesh Chauhan, Salt Brand Solutions, said: “In my opinion 2011 can actually be known as the year of independence for smaller agencies. Larger agencies offer infrastructure, whereas we, as independents, go to a client and say we’ll work for them, which a bigger agency cannot do. We partner with our clients and this has motivated the transition. As for me, working as a founder of an independent agency means being a player of the team and not the captain.”

     

    SALT has won the creative mandates for Kaya Skin Clinic, BSE and Big RTL this year.

     

    Early this year ‘Hum mein hai hero’ came across as a clutter breaker. Similarly Pepsi ‘Change the Game’ and the Airtel’s latest ‘Har friend Zaroori hota hai’ have made one feel that there is a change in the thought process of the client as well.

     

    Happy Creative, a creative boutique, managed to cull out a name for itself in terms of awards and has done some great work for Flipkart.

     

    Rahul Kansal, CMO, Bennett & Coleman, said: “As a client, we are looking for less of strategy and more of creative input, hence we want to deal directly with the creative person who is more readily available in smaller/independent agencies. We no longer want to work with middlemen. Second, if we are comfortable working with a particular individual, then we prefer working with him, it doesn’t really matter if it his own startup.”

     

    Agnello Dias, Taproot India said: “This year has been reasonably good for independent agencies. Clients are looking for a fresher take, hence they are moving towards agencies who can give them personalised service as they have lesser work.”

     

    It can be said that when we sell something, even if it is an idea, there has to be a personal touch. And that’s exactly what these boutique agencies are offering to their client. Right from suggesting a brand name to designing and packaging, a lot of these agencies are providing services beyond the creation of a brand communication for a brand.

     

    Sandeep Bomble, founder director, Palasa said: “The business we won this year was Iball mobile phones, Housefull Furniture and Rawwar Fashion. We also won 3 Goafest awards last year for different categories like Best Packaging, Best Art Direction and Best Direct Marketing Event. One-to-one client interaction, cost effective and lesser process driven are the primary reasons for survival of independent agencies. The people working in the agencies will come and go, but in a small set up, the head that drives remains forever. Which is why, a client enjoys personalised attention without losing out on quality in the long run”.

     

    The bigger agencies have always been big, but it is a striking fad to see that creativity more than anything is getting the utmost importance in India, just like it is in other countries.

     

    What we can figure out from the views of the experts is that in the end, it isn’t about being big or small, instead it’s more about being ingenious and impeccable.

     

     

  • iBall comes up with its new TVC

    By A Correspondent

     

    Tablet PCs provide platter of possibilities to do different things related with work, play, information and entertainment. The iBall Slide TVC highlights the same wherein, Hrithik Roshan, the brand ambassador, talks about things he can do on iBall Slide and the performance of the product.

     

    The ad is already seen across all leading television channels. In the time to come one can witness an array of initiatives which will span television, radio, outdoor, below the line and digital media.

     

    Commenting on his association with iball slide, Mr Roshan said: “I was very impressed to know the growth of iBall in a span of less than 10 years and passion of its team which has brought it to this level. It feels nice to be associated with iBall Slide. This is an exciting product category and hopes to see India Go Slide on iBall Slide.”

     

    Launched in 2001 with a single product category, iBall today has a gigantic range of over 300 products in its 24 product categories. It has also launched over 35 products with new technologies for the first time in India. iBall’s last major category launch was iBall Mobile Phones.  iBall has already sold over 21 million products. The company has a strong pan-India presence with 24 branch offices across the country, with its products available in over 400 cities and towns.

     

    iBall products are serviced at its over 125 service centres across India. iBall is a well-accepted brand in the corporate world and is fast becoming a household name throughout the country.

  • UTV Action gets set for growth

     

    By Rishi Vora

     

    This January will see UTV group’s Hindi movie action channel UTV Action’s second anniversary. The channel was launched in January 2010 with an aggressive marketing and distribution push. The TG was predominantly male in the age group of 15 years and above.

     

    The channel’s plan was to cash in on the increasing popularity of action films, primarily Hollywood films for an audience that preferred Hindi viewing as against English. The company had conducted a preliminary research prior to the launch of the channel which stated that out of 10 movies watched, seven to eight are action films.

     

    So UTV Action offered English films dubbed in Hindi. As a result, the trend picked up and many other players, including other entertainment channels, started doing the same.

     

    Sameer Ganapathy

    The channel has grown in the last two years and is currently clocking between 40-50 GRPs in the male set. This viewership, as claimed by Business Head Mr Sameer Ganapathy, is scattered across markets in India. “In the initial phases, we expected more viewership from a select few markets. But, quite surprising we noticed that the viewership was coming from all the Hindi speaking markets in India. The channel surpassed our expectation as far as ratings were concerned. Apart from the metros, we saw a lot of traction from markets like Gujarat, UP, MP etc. And that’s how we started to build our viewership,” he said.

     

    On their major rivals in the TV space, he said, “We mostly look at the Hindi movie belt as competition. But if you take the male audience, there are multiple genres that come to mind. If you look at the market, and it is fairly large, we’re bigger than the infotainment set, we’re bigger than any Hindi news channel.”

     

    For the past one year, the channel has tied up with international studios; the biggest of the lot is the tie up with Warner Brothers. These international tie-ups helped the channel to significantly reduce the window gap between the telecast of a movie on an English movie channel and its dubbed version on UTV Action.

     

    Manasi Sapre

    Programming head Manasi Sapre explained the viewership pattern: “Though we see a fair degree of viewership on the weekends, if you look at the overall numbers, they’re quite evenly spread.”

     

    Recently, the channel underwent a revamp, with a new tagline: “Home of the Warriors”. Ms Sapre believes the new look is on the lines of the titles acquired by the channel: “It is a more modern, high-tech and a sci-fi kind of a look which goes well with our TG.”

     

    It may be recalled that a Telugu version of the channel was launched in July this year. This is a clear indication that regional is the way to go in the future. UGBL CEO MK Anand has been quoted stating that the channel will look to expand its offering in Malayalam and Bengali.

     

    However, Mr Ganapathy said, “Our immediate task at hand is to build our viewership. We have seen the channel make good progress, and now is the time to further expand our base in the existing markets before launching or expanding our offering to other languages.”

     

    The channel, in the next three quarters, will look to increase its market share by 25 per cent. If that does happen, UTV Action will leap forward into the 60 GRPs bracket (CS 15 + Hindi Speaking Markets). The strategy, as Mr Ganapathy explained, is to justify investments made on content acquisition and marketing activities in the next three quarters. “In the next three quarters, our aim is to consolidate and build our position.” He added, “UTV Action will become the single largest non-sport male viewership destination in the country.”

     

    After two years in the business, new look, more titles, the plan to expand to regional markets (the channel’s conscious call to start with the southern belt with Telugu), what’s in store next year? It’s a wait and watch affair.

     

  • Cheil WW SW Asia pockets Delhi Daredevils

    By A Correspondent

     

    Following a multi-agency pitch, Cheil WW SW Asia has won the creative mandate for the GMR Sports-owned IPL team Delhi Daredevils. The pitch was for both creative and digital communication.

     

    Confirming the development, Alok Agrawal, COO Cheil WW SW Asia, said, “This is extremely exciting and passions are running high. Taking into account the rigorous pitch process and the competition, we are truly delighted. This win is also testimony to Cheil’s integrated expertise and its global sports marketing capabilities. The challenge is to build unique brand loyalty for Delhi Daredevils and make it a powerful fan motivator. Our approach centered around engaging the fan online and on ground. We truly understand that a brand like Delhi Daredevils is built with engagement and not advertising.”

     

    Speaking on the appointment of Cheil WW SW Asia as Delhi Daredevils’ creative communication partner, Amrit Mathur, Vice President – Head Operations, GMR Sports said: “Cheil’s understanding, strategy, ideas and passion for Delhi Daredevils clearly resonated the next-level thinking required for brand engagement and fan loyalty. We are looking forward to our partnership with Cheil and building our engagement with our fans in keeping with our overall strategy.”

  • Micromax strengthens its core team in India

    By A Correspondent

     

    Micromax, the leading Indian mobile brand, in its endeavour to further firm up its leadership position in the market, on Tuesday announced the appointment of key positions in its management team in India.

    Deepak Mehrotra, joining as the new Micromax CEO, will now be at the helm of affairs. His last assignment was in Bharti Airtel as the operations directors- mobility business.

    The brand is already a key player in the feature phone segment and is now looking to capture the smartphone market share as well. The focus will now be on two separate divisions: the ‘feature phone division’ to be led by Khaja Muzaffarullah and the ‘smartphone division’ to be headed by Ajay Sharma.

    Commenting on the development, Rahul Sharma, Executive Director, Micromax said: “We are a brand that’s admired for challenging the conventional. The new team brings with them a wealth of experience by virtue of their long-standing association and in-depth understanding of the overall mobility market globally.”

    Considering the leap Micromax has taken in the mobile ecosystem in India and globally, the appointments are a testimony to a great future in coming times as well. Deepak Mehrotra, CEO, Micromax Informatics Ltd said, “These are exciting times, not only for the brand, but for the industry as a whole. We are witnessing technology advancements every day and that further excites us at Micromax. The Indian mobile industry is growing at a rate of 12 percent and we would like to capture this opportunity and drive the next phase of growth for the brand. We would further leverage brand’s success in this high potential Indian market and build new capabilities.”

    In the next two years, as India gears up become the largest mobile market, Micromax aims to double its reach as well and strengthen its distribution network. Leading this vision will be Khaja Muzaffarullah as the Head of sales for feature phone division. Mr Muzaffarullah, was earlier with Sony Ericsson.

    Commenting on his new role, Mr Muzaffarullah said, “The channels partners are a key to our business model and form the backbone of our strong presence in the country. We would be strengthening our distribution across the country and work towards creating a robust network that brings us closer to the customer.

    Micromax, having already established its leadership in the feature phone market in India, now aims to build a strong portfolio of smartphones for the discerning Indian consumers.

     

    Commenting about the potential of smartphones, Ajay Sharma, who will be leading the smartphones division, said, “Micromax would aspire to a 10 percent of the market share at the earliest.”

    Micromax, is the largest Indian mobile handset company, in terms of units shipped during the quarter ended March 31, 2010 and the third largest mobile handset seller as at March 31, 2010 (according to IDC’s India Quarterly Mobile Handsets Tracker, 1Q 2010, June 2010 release).

     

  • [LOOKBACK 2011] Filmwallahs dominate endorsements

    By Ritu Midha

     

    Debate on the extent to which celebrities contribute to enhancement of a brand’s image continues. The scale, however, seems to be tilted in the favour of celebrities with a number of big brands and organizations continuing to use them – to the extent that on occasion the same brand, at the same time is using multiple celebrities: Katrina Kaif, Shilpa Shetty, Sonakshi Sinha and Bipasha Basu in one Pantene ad is the first example that comes to mind.

     

    The percentage of film stars endorsing brands has gone down this year, and that of sports personalities has increased. However, in the top 10 brands using celebrities for endorsement, Pepsi is the only brand that uses sports celebrities extensively.  A look at the top 10 advertisers using celebrities also tells a similar story:

     

    The absence of sports personalities from these brands’ ads might be due to the category they belong to. However, as compared to same period last year, Jan- Sept 2011 has seen a 7 per cent jump in endorsements by sports personalities. TV actors and actresses endorsing brands has also increased by 1 per cent each – though it does not amount to much, considering the miniscule number of television actors that really do endorsements. Interestingly, 76 per cent endorsements are still done by film stars despite a 10 per cent dip over the previous year.

     

    The table below lists the share of the pie endorsed by film, sports and TV personalities.

     

    Moving now to individual celebrities, Shahrukh Khan’s movies may have not really broken box office records of late – but it has by no means undermined his position as the leading celebrity endorser/brand ambassador (as can be seen in the table below). He is closely followed by Katrina Kaif and Kareena Kapoor. The only two non-film personalities in the top 10 are (yes, guessed it right) MS Dhoni and Sachin Tendulkar.

     

    Data source:

    TAM AdEx

    Media: TV

    Period: Jan- Sept 2011

    *Figures based on ad volumes (secs)

    *Advertising during commercial time (Promos are excluded)

    *Base: Celebrities(Actor/Actress) from Hindi – Movies & TV Industry and Sports personality considered.

  • [LOOKBACK 2011] The Year for GECs

    By Ritu Midha

     

    One-upmanship among the General Entertainment Channels (GECs) continues. While the top slot, for now, seems to be reserved for Star Plus, number 2 slot is now occupied by Sony. The tough fight between the channels has definitely benefited the viewer, who gets to see differentiated content now.  It is appointment viewing all the way – with viewers happily surfing from channel to channel, depending on the shows being shown at a specific time slot.  With a number of new shows hitting television at the same time – multiple show viewing at the same time (sampling) too is quite common – which is likely to reduce once the programme loyalty sets in.

     

    The top 10 shows in GECs include three reality shows (including the top slot). And the 10th slot is occupied by Cricket (Doordarshan). This effectively indicates that only six of the top ten shows for 2011 (first 11 months) were fiction shows.

    Source: TAM Media Research
    TG: CS 4+yrs
    Market: HSM
    Channels : Hindi GEC
    Period : Wk 1 to 50,2011

     

    Perhaps, the picture would be bit different if one looked at the entire year, with quite a few new shows like Kuch to Log Kahenge,  Diya Aur Baati Hum, Hitler didi and Bade Acche Lagte Haen settling down.  Interestingly – none of the four is a classic saas bahu drama.

    As for the reality shows, only KBC and Big Boss (Finale) could find a place in top 10 – however others too brought in reasonable numbers for the channel. A quick look at them is here:

    Source: TAM Media Research
    TG: CS 4+yrs
    Market: HSM
    Channels : Hindi GEC
    Period : Wk 1 to 50,2011

     

    Now a look at the average TVR of the channels -If one looks at GEC viewership for the first 11 months, Star Plus rules as numero uno, with Colors at number two and ZEE and Sony rubbing shoulders at number 3:

    Source : TAM Media Research

    Period : Jan – Nov 2011

    TG : CS4+
    Market : HSM
    Period : Wk 1 to 50,2011


    However, if one breaks the data by month, it becomes the story of Sony’s steady climb through the year. The channel got it right post KBC. Its numbers did not dip as was being anticipated – but the new shows it brought in have, in fact, consolidated its positions as the number two GEC.  Multi Screen Media with two channels in top 5 GEC, and MAX too going strong is doing well for itself. It would be interesting to watch if Star One in it its new avatar – Life OK proves to be a threat.

  • [LOOKBACK 2011] The Year for News TV

    By Ritu Midha

     

    Anna Hazare got the largest percentage share as far as the news channels go. The other top stories of the year 2011 were Cricket World Cup 2011, 2GScam. Interestingly post these comes Zodiac Forecast, which is two rungs above IPL coverage. Here is a list of top 10 new stories by percentage share:

    Source: Source: News Content Track – A service of TAM Media Research Pvt. Ltd

    Channels: Aaj Tak, CNN IBN, Headlines Today, IBN 7, India TV, NDTV 24/7, NDTV India, Star News, Times Now, News 24 & Zee News
    Period: Jan – Nov, 2011

    Note : Analysis is based on the Telecast duration

     

    If one looks at data from 2001, the Lokpal Bill at its peak was the second most watched news in 11 years – second only to the Mumbai Terror Attacks:

     

    News, interestingly is the fastest expanding genre with eight new news channels being launched (excluding regional languages) till week 50, 2011: 7 in Hindi and 1 in English.

    Even if on e looks at year on year growth – news is one of the fastest growing genres:

    With the first quarter of 2012 seeing assembly elections including heavyweights like Uttar Pradesh and Punjab – and Lokpal Bill still in the eye of the storm – the share of news channels is expected to grow.

  • Skoda on lookout for creative partner

    By Shubhangi Mehta

     

    Six months after finalising a creative agency, Skoda has again called for a creative pitch. Industry sources close to the development have confirmed the news to MxMIndia.

     

    The account size for the same is pegged to be Rs 10 crore. It may be recalled that Skoda had awarded its creative mandates to Saatchi & Saatchi post a multi-agency pitch in May this year.

     

    Prior to Saatchi & Saatchi, the account was handled by Saints & Warriors. Before that Law & Kenneth was the sole creative custodian of the Skoda brands in India since 2007. It handled the creative duties for Fabia, Octavia, Laura and Superb.

     

    The creative duties for some of the Skoda brands were also handled by iB&W earlier; but these also went to Law & Kenneth.

     

    Skoda had entered the Indian premium car market in 2001 and set up a plant at Shendra, on the outskirts of Aurangabad.

  • [LOOKBACK 2011] What creative & media agencies won

    By Ritu Midha

     

    A slew of international and national advertising and media awards dot the year. Agencies bag a prize, are written about, and in a few days, it is business as usual. The next set of awards comes up, another agency tops the chart, and the same cycle begins all over again.

     

    There are, however, agencies which garner awards consistently, across the award shows. Sometimes a few make a mark on the national awards scene, but don’t win so many accolades in international shows or it can happen the other way round.

     

    The year 2011 had a few interesting ups and downs: BBDO which managed to bag 14 awards globally, got just three within India. Contract which got 16 within the country,  got just two globally. Mindshare won 27 awards nationally and one globally, Maxus had a score of 21 and one respectively.

     

    However, in the case of creative agencies, most national award winners have done well internationally too. (Perhaps the lesser number of global media awards has something to do with it!)

     

    Below is a quick look at how the key winners in national awards did globally, and in a few cases, how the ones which did very well globally, did in the national scene.

     

     

    Click here for a complete list of awards won by Indian agencies in the year 2011.

  • [LOOKBACK 2011] Top TV & Print Advertisers

     

    By Ritu Midha

     

    Slowdown, as a term, might have the highest recall value for media owners in the year 2011 – more so in the case of print. Interestingly, while there would have been a dip in advertising spends in terms of value, advertising volume has in fact increased over the previous year. And even more interestingly volume growth has been higher for print media:

     

     

    When one moves to the top 10 advertisers for the year 2011 on television, the list seems more or less similar for 2010 and 2011, though the ranking has, of course, changed.

     

     

    Two advertisers from last year which are missing this year are Auro Foods and Sehgal Sons – both with 1 percent share.

     

    Is the situation similar for Print? Let’s check it out: Two new entrants for 2011 are Geetanjali Gems and TVC Skyshop. The ones missing from last year are SBI and Dell Computers.

     

     

    As for the advertising categories, there are quite a few surprises when compared to the previous year, as far as television goes: Washing powders & liquids, number two category in 2010, is not in top 10 this year. Social advertisement, no 5 last, is top of the heap this year. Have a look at the tables for 2011 and 2010:

     

     

     

    On to print. The top five categories remain the same with just a position switch in rank in number four and five. However, there are two new entrants on eight and nine – pipping to the post the categories at those positions in 2010. Educational institutions, top category for both the years – shows a 1 percent jump in share:

     

     

    Source : TAM AdEx
    Period : Jan – Nov 2011 Vs Jan – Nov 2010
    Medium : Television & Print
    Figures for television are based on duration in seconds & are represented as index figuresFigures are based on CCMs & are represented as index figures
  • [LOOKBACK 2011] People movements: some surprising, some not-so

    By Ritu Midha

     

    People movement is a way of life for any organisation, more so when it happens in the advertising and media industry.

     

    Here are some leading movements of 2011, a few of these even making one’s eyes pop with disbelief

     

    Ashvini Yardi:

    Ashvini Yardi, who seemed to be doing everything right at Colors as Head of Programming quit the channel. This made many wonder what next for Colors shows? Ms Yardi, meanwhile, continues to work with Viacom 18 and would work on film projects.

     

    Bharat Kapadia:

    Bharat Kapadia quit Lokmat as Director in July 2011, and started two ventures of his own. One of them a marketing consultancy firm called ideas@bharatKapadia, and the other a technology solutions company: Whatuwant Solutions.

     

    Bobby Pawar:

    Mother of all surprises! Mudra bagged awards by the dozen last awards season, and credit for the same, to a large extent, goes to the creative genius. He joins JWT India as Chief Creative Officer and Managing Partner India. Would the JWT awards tally increase in coming years, courtesy Mr Pawar holding the reins of creative at the agency? We vote in favour – what say you?

     

    CVL Srinivas:

    CVL Srinivas was the first big movement of the year 2011, moving to Starcom MediaVest as MD, LiquidThread, APAC & Chairman, Starcom MediaVest Group, India. Mr Srinivas moved from Bennett Coleman & Co Ltd, where he was the Director – Private Treaties.

     

    Divya Gupta:

    One had almost thought that the lady with a razor sharp mind had left advertising for good. But she proved us wrong. She joined Dentsu, as the CEO of media business. She returns to advertising and media after a gap of six years, how much a difference her presence would make to Dentsu India, we would learn shortly, as she believes in driving in top gear.

     

    Divya Radhakrishnan:

    Her quitting TME as President in January 2011was another big news earlier in the year. Ms Radhakrishan recently launched Helios Media Pvt Ltd which would offer outsourcing services to the broadcasting industry in the sales, marketing, research and traffic management.

     

    G Krishnan:

    The phones never stopped ringing the day G Krishnan quit TV Today. After 16 years with the organisation, he was the face of the organisation and rightfully so, considering his contribution to it. Future plans of the former Executive Director & CEO, TV Today Network Ltd are still under wraps.

     

    Haresh Chawla:

    Haresh Chawla, a name synonymous with Network18, decided to move on in November. Currently the Group CEO of the organisation, he has been with the organisation for 11 years and guided its growth from a single television channel, CNBC-TV 18 to a media conglomerate with diversified interests and revenues of Rs2,500 crore in FY 2011. All eyes are now on Mr Chawla’s next destination, while he is busy handing over the responsibilities.

     

    Joy Chakraborthy:

    Joy Chakraborthy quit Zee Entertainment Enterprises Limited (ZEEL) as Executive Director, Revenue & Niche Channels in October-end and had people guessing where he was headed, but not for long. He joined TV Today Network as CEO on December 1, 2011. How far Mr Chakraborthy fits into Krishnan’s boots, only 2012 will tell.

     

    Raj Nayak:

    This one left people gawking too! Bosses at Viacom 18, of course, remembered the magic Mr Nayak had created at Star TV, and expect him to pull a similar rabbit out of his hat yet once again. Would 2012 see Colors moving up to be the numero uno yet once again? We would have to wait and watch.

     

    Rajesh Jejurikar:

    Rajesh Jejurikar announced his movement from Mahindra & Mahindra to Zee Entertainment Enterprises Ltd as president in November. It will be interesting to see how he deploys his learnings as the president of automotive division, M&M at Zee.

     

    Rajiv Agarwal:

    One of the most acclaimed names in Indian advertising, returned to what he knows best – advertising in February 2011. After a seven years hiatus, he relaunched Nexus Equity in partnership with Arun Kale, his former partner.

     

    Rohit Ohri:

    He was Senior VP and Managing Partner role at JWT before he moved to Dentsu India Group as executive Chairman in June 2011. Many in the industry are of the view that Mr Ohri’s appointment was an excellent move on Dentsu’s part.

     

    Sameer Nair:

    When he quit Turner General Entertainment Networks in May 2011, it was, indeed, big news. However, with the organisation all set to fully integrate Imagine operations into Turner Broadcasting System Asia Pacific, many expected this to happen.

     

    Seema Mohapatra (November 2011):

    No one really expected Seema Mohapatra to move after a dozen-and-a-half years stint with BBC Worldwide. At the time of calling it a day at the organisation, she was the Regional Director, South Asia BBC Worldwide and headed BBC Advertising, ad sales company of BBC Worldwide for the region.

     

    Shreejit Mishra:

    The biggie from Hindustan Unilevel was appointed as the CEO, BCCL in May 2011. Yet another example of media companies trying to make the most of learnings in FMCGs.

     

    Suman Srivastava:

    The ace adman moved on from the position of CEO, Euro RSG in January 2011, to be the Founder & Innovation Artist at Marketing Unplugged.