Category: MARKETING

 

 

With apologies to none at all

By Vikas Mehta

 

Last week and this week, am on the road and as such am watching the World Cup cricket, streaming on my phone or laptop. So, after a long time I am actually cut off from the traditional DTH media and have a unique opportunity to assess the state of advertising in a digital world. Let me start with my observations:

It didn’t seem to be a Cricket World Cup event. Because I actually saw more cricket than ads.

It was unbelievable that sometimes no ads were shown for 3-4 consecutive breaks. Can we even call them ad breaks anymore?

Earlier Hero, LG, Pepsi were “traditional” advertisers and sponsor of global cricketing events. Then came the new age brands like Cred, Groww and Byju’s. Also: the online gaming brands like Dream 11, My Circle 11. Hardly anyone of these survive today as a mega event advertiser or sponsor.

And am I glad that Dream 11 is an exception that survives. Because it’s the only piece of communication which stands out with a good thought ”Uthana hai to uthana padega” (If you have to lift, you have to get up), alluding to the cricket heroes having to make an extra effort to lift the cup.

Not only is the thought interesting its execution is also spot on by using the out-of-sight-out-of-mind Rishabh Pant as the anchor exhorting his teammates.

Or does it point to the fact that Rishabh Pant is the next Virat Kohli or Dhoni in terms of his status and acceptance by the Indian public?

Talking about execution there were two ads that I saw which had interesting thoughts. But the execution left a lot to be desired. First was Oreo. The thought of ‘mat bol’ (do not speak) captures the Indian thinking of ‘nazar lagna’. Of not talking about something because if we do then it won’t happen. It will be jinxed. And it sounds eerily true if one looks at all the campaigns run in the last decade which were in the hope and build up to India winning the world cup. But the straightforward mouthing of the concept by Dhoni and no creative leap points to a wasted opportunity

The second one is Kit Kat. They have used the thought of fingers crossed. Though, my first thought was “fingers crossed” Indian enough for the masses to understand? The execution was better than Oreos straightforward narration but this too was a case of missed opportunity.

But wait, I discovered that Kit Kat had done an exactly similar campaign in the UK in 2010 hoping England will win the Football World Cup. Well, so much for originality and creativity. And the gall to use a jinxed thought!!!

It may also point to the fact that account planners are playing a bigger role in brand strategy. But were these ads also scripted by account planners? Oreo sure looks like one.

On Kit Kat, one thought. Why doesn’t Nestle use Mrs Rohit Sharma? In almost all matches, not just at World Cup but even much before, my lasting image of hers has been sitting with her fingers crossed on both hands. She will be the best brand ambassador for fingers crossed. You read it here first, Nestle.

And Dhoni is still endorsing more brands than the Rohit Sharma. Does it mean that Rohit is not as bankable, even though he is breaking records and is the Indian captain?

I daresay that Bumrah seems to be more bankable than even Rohit. After Kapil, Sachin, Dhoni and Virat he is the next Boost endorser. And also Thums Up. Now, which brands have I seen Rohit Sharma endorsing? Hmm, let me think. An airline… was it Emirates? I think I saw him in a frame of Bookings.com too. But I saw Rahul Dravid also being used. And not many brands used Rahul, even during his heydays. You draw your own inference.

Then brands like Booking.com and Mak Lubricants were desperate to connect to cricket. Howzatt for the perfect stay. Huh! Seriously?

There were Parle brands like Kisme, Kacha mango bite, platina… but I forget what they were all about. Same for Sting. Or MRF. All eminently forgettable. And guess what, Sachin has ditched MRF for another tyre brand. Was it Apollo? Or did MRF ditch Sachin? Musical chairs, I say.

But the other brand which caught my eye was Herbalife. Not for its insight, nor for its strategy and definitely not for its execution. But for the fact that it has used varied sports stars giving them equal prominence and weightage. Manika Batra, Mary Kom, Smriti Mandhana and Virat Kohli. It has also used Ronaldo for a long time. It was not a Kohli-dominated ad and Kohli just happened to be in it like all others. Brave decision. Because I am sure it must have paid many more times the amount paid to Kohli than others and still to resist the temptation not to give him a higher exposure is commendable.

Amul must have been worried that it’s a jinxed sponsor given the results of Sri Lanka and Afghanistan. But last night’s result would have given it some relief. And of course South Africa is its trump card.

My reckoning is that Disney Hotstar, did not anticipate the India-Afghanistan match to last for 85 overs. What otherwise explains the fact that close to end of the match, when 2 crore people had switched on the live streaming, they ran out of advertising inventory. While, when Afghanistan was batting and at the start of the Indian innings, with live streaming figure fluctuating between 90 lakh to 1.5 crore most of the advertising was scheduled. Go figure.

And for the India-Pakistan match, I had both my laptop and my mobile switched on to Disney Hotstar and both had different inventory of ads. How does this happen? Different streams within digital too?

So, are there any conclusions. Yes, one big one. Advertising in the times of digital is getting swayed by all digital parameters. It’s about measurements. It’s about brand presence. Disney Hotstar displays a figure of how many people are watching the livestream next to their logo on the top right-hand corner. And I think brands reach orgasam with such figures. Big metrics which run into crores of viewers (read measurable metrics) means everything. What happened to brand building? What happened to storytelling? Did those crores of people even register your brand? Or did they even connect with it?

What else explains that almost all ads were straightforward presentation of benefits. Statement of facts. The types of services offered. So Lendingcart.com ad had no differentiation. No insight. No emotional benefit. It could have been and ad for Groww for all you know. That’s what Oreo did. Got Dhoni to mouth some superstition and then tried desperately to connect with the brand. There were some big brands. MRF, Parle, Pedigree…none tried any bonding with its target group. None tried to connect. No story telling techniques like twist at the end, stimulus response or even building momentum was used.

Some brands may not feel the need to build a brand or differentiate. They may think they already have a strong positioning and they need to be just reminder brands. Maybe that’s why Finolex Pipes or Avalon cycles just used static presence of the brand name and maybe a line. But do all brands fall in this category? Categorically, no.

And then the industry moans that it is losing relevance and not attracting talent or not getting enough remuneration. What you dish out is what you get. It’s not a chicken or an egg syndrome. It’s not a vicious cycle. Break the cycle. Start building brands. Rediscover the art of storytelling.

Maybe I am jumping the gun. Maybe the next few weeks will prove me wrong. I did see some new ads in the India-Pakistan match from Credit Bee, Thums Up and Snickers. More about the same next time.

 

Vikas Mehta is a senior marketing services and business strategist and educator based in Dehradun. He writes on MxMIndia every other Monday. His views here are personal.