Category: PR

  • Eulogy! India wins PR mandate for Peroni

    By A Correspondent

     

    Italian beer Peroni Nastro Azzurro has announced the appointment of Eulogy! India as its PR and communications partner. As part of the mandate, the agency will develop and handle strategic communications for the brand and will start with launching their campaign ‘Storie di Stile’ that celebrates an exciting milestone.

     

    Commenting on the association, Darioush Afzali, Marketing Director, SABMiller India, said, “With its robust set of lifestyle clients we feel, Eulogy! has a good understanding of the national lifestyle media landscape and will be able to create the positioning we are looking for. We are happy to announce this partnership and look forward to exciting times ahead”

     

    Said Rohan Srinivasan, Director, Eulogy! on winning the account: “Peroni Nastro Azzurro is an iconic Italian brand and I am delighted to partner with them on their ambitious vision that could transform the beer industry in India.”

     

  • Amith Prabhu: It’s not about doing the right things, it’s about doing everything right

    By Amith Prabhu

     

    The headline is a quote I had heard during my internship ten years ago. This was stated by the President of the organization, then the opposition party, I was interning at. The crux of this statement focuses on reputation management. Today’s column helps understand that otherwise complex sentence better.

     

    In the past week, Indian media – both social and mainstream was abuzz with two conversations on two men. It may be a bit blasphemous to mention both of them in the same sentence but for purely academic reasons that indeed will happen. While one always did everything right the other portrayed he was doing everything right until an incident that led to all hell breaking loose. The men in question are Sachin Tendulkar and Tarun Tejpal. Though ten years apart in age both have been in their chosen fields for roughly the same time given the former started at 16.

     

    Sachin did everything right and almost had a nation mourning when he retired last week. On the other hand, Tarun tried to do the right things or so it seemed until the incident in question erupted leading to a forced retirement and a nation outraged. What sets these two men as cases studies is the fact that they have both been in the news for a long time, always tried to set different standards and younger cricketers and journalists in large parts have looked up to them as torchbearers of their profession.

     

    While Tendulkar was and is referred to as God by his fans, Tejpal carefully created a demi God like persona by going after the establishment in his avatar as a media owner. It is important to look at these two individuals from the lens of a Public Relations professional. They both toiled hard in their initial years and were supported by those who admired them including the media. But despite the various scandals and controversies that surrounded the sport of cricket the Little Master was always unblemished. On the day he retired, the Government which had already nominated him a Member of Parliament went ahead and announced that he would be awarded the nation’s highest honour – the Bharat Ratna. Both are considered close to the ruling establishment. The similarities end there.

     

    Tejpal had made many enemies on his rise to the top and the recent incident which was badly handled, both by him and his second in command shows that it is important to do everything right, because doing the right things is easy. One gets to pick and choose from various options. But doing everything right would have been in the first place to mind his business. There is an old adage – Take care of your character and your reputation will take care of yourself. If one cannot adhere to this trouble is bound to follow. The right thing to do for Tejpal would have been to surrender to the police instead of sending out the mail that became laughing stock. But that is a hard thing to do. The story will play out for a few more days. India is a nation of short memories. We have seen numerous individuals who have made it to the headlines for the wrong reasons and have been forgotten in order to make way for newcomers who are as notorious.

     

    As PR professionals we help brands, organizations and individuals build a solid reputation. While it is easy to advise our clients on doing the right things it takes courage to advise our courage to do everything right. And there is a difference. Sonia Gandhi would not have been in power if she did not mean what she was saying 10 years ago when she was the leader of the opposition.

     

  • Amith Prabhu: Did you do things differently to be a better PR professional this year?

    By Amith Prabhu

     

    The last month of the year is upon us. It is that time of the year when lists are being made, campaigns are being evaluated and holiday plans are being finalised.

     

    Things slow down a bit before pacing up again. In the midst of intense activity we as PR professionals need to take some time off to introspect on how we added value to the profession this past year and how we can make things better in the coming year. Here is an indicative list of things that can help us evaluate how we did things differently to become better professionals than we were when the year began-

     

    Self:  Write a Blog: Did we start a blog or keep the flame of an existing blog alive by writing atleast one each month?

     

    Conference: Did we attend a professional conference to enhance our perspective on our business?

     

    Book: Did we read at least one book on Public Relations during the past 11 months?

     

    Work: Measurement: Did we measure a campaign differently to move many steps away from AVE? If so how did we do it?

     

    Innovation: Did we innovate in one of our PR programmes in such a manner that we set a new standard?

     

    Creative Solution: Did we offer our team or organisation or client a fresh, creative

     

    Solution that set us apart?

     

    Profession: Make professional acquaintances: Did we make new connections beyond our workplace or that of our client or that of a media outlet yet connected to our profession? How are we leveraging that?

     

    Mentorship: Did we mentor a younger professional or did we find ourself a mentor to guide us on our professional path to success?

     

    Contribute: Did we take time out to spend it in interacting with students who will soon enter the profession either on or off campus teaching and learning?

     

    Lastly, Did we stand up for an ethical and just way of doing Public Relations that helps bring robustness into what we do?

     

    If we did some (3 to 4) or all of these we can look back with pride at a year gone by and prepare for a new year that holds promise and challenges.

     

    Amith Prabhu has recently relocated to India after a two-year stint in the US. The views expressed here are his own. He can be reached at @amithpr

     

  • Amith Prabhu: PR lessons for AAP, BJP & Congress for the general elections

    By Amith Prabhu

     

    The election results in four of the five states that went to polls were shocking on two counts. First, the Modi wave was contained as two of the four states – MP and Chhattisgarh – had regional leaders who did not have a formidable opposition and were able to ride the incumbency factor. Rajasthan and Delhi faced the anti-Congress mood that is gripping the country thanks mainly to the bad handling of inflation, corruption and human safety. Second, the manner in which Aam Aadmi Party (AAP) emerged a close second thus has taken most including the AAP party by surprise.

     

    There was a mini wave for this newly formed party which has turned into a mini tsunami. The party did the right things at the right time gauging public sentiment and the larger national parties have a lot to worry about in the days ahead as all eyes are now on the general elections slated for the summer of 2014. Some key Public Relations lessons for AAP and for the two large parties in the backdrop of the results we have just seen.

     

    Firstly, three lessons for AAP:

    a) To immediately begin the task of replicating the Delhi model of building a political movement nationally. There are less than six months to the general elections. Collaborating with Navbharat and Loksatta in the west and south would be a great option.

     

    b) To not let this victory make one arrogant or complacent but rather deliver on promises and work towards an economic policy which is crucial at this juncture.

     

    c) Thirdly, do not do anything that the common man will not forget and forgive easily especially those that are harmful from an ethical point of view

     

    Four lessons for the BJP:

    a) To not mistake this result to be a Modi wave and underestimate the power of a wounded opponent to bounce back

     

    b) To respect the emergence of a new politics in the form of AAP and shun the politics of hate and communalism

     

    c) To focus on the conversation of building a better India which is inclusive and all-encompassing and

     

    d) To do the impossible – get the PM candidate to demonstrate a more humane side and if need be apologize for a past that still haunts

     

    Five lessons for the one who needs it the most:

    a) To stop introspecting and start acting. Every second is precious if one is serious about the upcoming elections

     

    b) Actions have to include some drastic steps that connect with the people. Even if it means making a few heads roll, so be it

     

    c) Announcing a PM candidate and if possible making that person take charge as soon as possible. The electorate will not take a Congress with Rahul or Manmohan leading UPA 3 seriously. That writing is on the wall and it is not rocket science.

     

    d) Mobilise resources in terms of volunteers, technology and social communications at a rapid pace and not allow any more missteps like Telangana to come in the way of winnable states

     

    e) Respect rivals – be it Narendra Modi, Arvind Kejriwal or the M duo of Mulayam or Mayawati in UP.

     

    Finally, 2014 will be an election that is fought on 5 Ps performance record, policies implemented, public sentiment, people’s perception and a perseverance that is undying for a cleaner, smarter governance that the young and old aspire for – it all boils down to some good public affairs and some excellent public relations for all parties concerned.

     

  • Amith Prabhu: Reminiscences of the Global PR summit

    By Amith Prabhu

     

    I was fortunate to be one of the five Indian professionals at the second edition of the Global PR Summit organized by the Holmes Report in Miami last month. The event as expected was bigger and better that the debut edition that happened in the middle of Hurricane sandy in 2012, which I also happened to attend.

     

    While a lot of reports and tweets about the summit are available online, I want to highlight some of the milestones at the summit for those from India who could not make it and have an opportunity to attend the same next year in addition to being part of a similar event in India.

     

    The inaugural keynote though high-level was well received. It had Jim Cicconi, who leads external and legislative affairs for telecommunications giant AT&T, share an insider’s look at the intersection of business and politics. Cicconi, who also serves as chair of the AT&T Foundation, served in the White House under two presidents: two years as deputy chief of staff to President George H.W. Bush, and four years as a special assistant to President Ronald Reagan and to White House chief of staff James Baker. An important excerpt of what he said is “You have to have a campaign mindset. You set your objectives. You have the military, the Special Forces, air cover—in our world, these like are advertising and PR and research and focus groups. And you also have external influences that have to do with how you’re viewed: whether you share the values of your customers, whether you are environmentally friendly. If you are viewed as a good guy company that makes a difference”.

     

    The next important aspect of the summit was the presence of three authors who are celebrities in their own right. Steven Berlin Johnson, author of titles such as Everything Bad Is Good For You, Where Good Ideas Come From, Future Perfect, told the audience that Innovation is rarely the result of a “eureka” moment and more often the result of a diverse “liquid network” of people from different backgrounds with different ideas.

     

    Douglas Rushkoff is the author of Present Shock: When Everything Happens Now, as well as a dozen other bestselling books on media, technology, and culture. He stated that “Brands need to make themselves more immediately relevant. That doesn’t mean ‘flash in the pan’ publicity stuff. You have to keep arming your ardent supporters with the ammunition they need to champion you. Companies had to become more comfortable “not taking credit for things” and more focused on “enabling things to happen”.

     

    The star of the summit was a debutant author and founding CMO of Facebook, Randi Zuckerberg who said that “Online connectivity has enabled women to tap into collective intelligence, take greater control of their lives and become more economically savvy”. She also distributed signed copies of her book Dot Complicated.

     

    The biggest hit was definitely the hour-long session with Sir Martin Sorrell where he was sharp and savvy while responding to questions from one of his group company CEOs wherein he called on PR professionals to be more confident about what they were selling to the client.

     

    All in all, the summit was well represented by both sets of professionals from consultancies and from in-house communications departments. India could have had more participation and a Youth Forum would be a great idea in the future summits. Most sessions have been videographed and are available for those who are interested in the Holmes Report archives.

     

  • Amith Prabhu: 13 PR savvy international events and people of 2013

    By Amith Prabhu

     

    As we come to the fag end of the year what better way to end than reflecting on people and events who shaped conversations in India and globally. To make it a tribute to 2013 I have listed 13 from across the world this week and will end the year with 13 from India next week. Feel free to add your own in the comments section.

     

    Pope’s election – The resignation of Pope Benedict 16th and the election of Pope Francis was a watershed in the Catholic world that made news beyond mere religious lines.

     

    Edward Snowden’s courage – The courage of one individual to expose the NSA and still generate positive press is commendable. His popularity showed in being the runner up of the Time Person of the year.

     

    Malala Yousafzai’s news dominance – This young Pakistani girl continued to make news with her new book hitting shelves and her visit to the White House

     

    Birth of a Prince in the UK – When he rules the UK, perhaps not for half a century or more, he will be King George VII. Until then, he will be known formally as His Royal Highness Prince George of Cambridge.

     

    Nelson Mandela’s death – Even in death he brought unity and made the ‘selfie’ of those attending his funeral a much talked about topic for days.

     

    Marissa Mayer’s work from home ban order – This had strong reactions for and against but the lady at the centre of the controversy had a convincing take : “people are more productive when they’re alone…they’re more collaborative and innovative when they’re together”.

     

    Dreamliner problems – This big bird from Boeing was in the news for a lot of technical glitches leading to several of them being grounded.

     

    Microsoft buys Nokia – While there was speculation for a while the Redmond headquartered software behemoth went ahead and bought the Finnish handset maker

     

    Indo-US diplomacy – Thanks to Devyani Khobragade, India-US diplomacy reached a new low leading to a display of childish behavior from the two largest democracies.

     

    Cyclones in Asia – Tragedy does not seem to stop. While Philippines saw the loss of several lives the cyclone in Orissa was well managed.

     

    Boston bombings at the Marathon – In what is termed as home grown terror two brothers decided to create havoc in one of America’s keenly watched sporting events

     

    Terror attack in a mall in Kenya – Malls are the new target of terrorists and this Nairobi attack could be the first in many more to come.

     

    PR summits take off second year in a row – The Holmes report Global PR Summit took place in Miami for the second consecutive time. Similarly PRAXIS  in India witnessed a good response at Lavasa.

     

  • Amith Prabhu: 13 PR savvy Indian events and people of 2013

    By Amith Prabhu

     

    Last week, we read about 13 Public Relations milestones from around the world. This week, we look at 13 such from India. Hope you enjoy reading them. See you in 2014 with thoughts on what the New Year could hold for PR.

     

    Modi’s anointing – The Modi effect took shape when the BJP announced his name as the Prime Ministerial candidate well before the general elections slated for the summer of 2014.

     

    Sachin’s retirement – The cricketing icon who is now a member of the Upper House retired with a nation feeling sad and the government honoured him by conferring the highest civilian award on him.

     

    Kejriwal’s rise – The rise of the former civil servant in the national polity is a case study like no other in recent times. How his Aam Admi Party fares in 2014 is something all eyes and ears will be on.

     

    CNR Rao’s spotlight – Conferring the Bharat Ratna on a scientist put the spotlight on pure sciences. Well deserved and high time.

     

    Shakuntala Devi passes away – The world renowned mathematician passed away leaving a void in the world of numbers.

     

    Rajan in focus – India got a young and savvy RBI Governor from Chicago in the form of Raghu Rajan, whose younger brother Mukund became one of India’s most powerful brand custodian at the Tata Group.

     

    Uncontrollable men (Ganguly, Asaram, Tejpal) – Lesser said the better but the sampling of names goes to show how men in India still take women they have power over for granted.

     

    Editors at large – Media houses decided to separate from their iconic editors at Forbes India, Open and The Hindu

     

    Arushi got justice – Justice delayed is justice denied but justice hurried can be justice buried. This is the best way to look at this landmark case.

     

    Lata Bhagwan Kare’s run – this 61-year-old simpleton from Baramati won the marathon running in her sari. Quite an amazing feat.

     

    Section 377 verdict – The Supreme Court verdict on a Delhi High Court ruling had young India seeking more justice on this controversial section.

     

    Uttarakhand flashfloods – Much destruction was controversies associated in the aftermath when the hilly state in North India faced with natural disaster leading to loss of precious lives.

     

    Chennai Express – This Bollywood masala movie broke all box office records. Lungi dance is the party anthem at venues of the rich and poor.

     

    Amith Prabhu is founder of The PRomise Foundation which organises PRAXIS – the annual summit for PR & Corp Comm professionals in India. During the day he is a full-time employee at a leading PR firm’s Chicago office. Views expressed here are the author’s own and don’t represent those of his past, present, future employer or of MxMIndia. You can connect with him on Twitter @amithpr

     

  • Amith Prabhu | 2014: A year that promises a lot of action

    By Amith Prabhu

     

    I began writing this weekly column in the middle of last year and was afraid it will die a natural death given the dearth of topics to write about. With this piece I begin a full year of columns hoping this column will go from strength to strength. Today I will write about what I see as the five trends in Public Relations in 2014.

     

    From media coverage to event participation: The desperation for media coverage is being replaced with numerous intellectual events providing speaking and smart sponsorship opportunities. Gauging the quality and credibility of these events will be hard and some properties will be more sought after than the others.

     

    Political PR will gain ground: Most people confuse this with government relations and lobbying. On the contrary this is about constituency relations and communications for the new age politician and political party. Give the importance of communications in the 2014 elections, a variety of individuals and firms will offer services in this space.

     

    PRworthy will be replaced by Trendworthy: An increasing number of marketing and reputation building ideas will focus on the social media space and especially twitter. Ideas will need to work on creating a buzz n Twitter than merely cutting ice with a journalist.

     

    FIFA World Cup and the rise of Sports PR: The attention of the entire world will focus on the soccer world cup in Brazil that will take place mid-June onwards. Though India does not have a team presence, Indians love soccer and brand will do a lot to engage this fan base.

     

    CSR & Data and Analytics: This will be the year when Indian PR firms will start investing in divisions that focus on the two important aspects of a PR campaign for clients. There will be a great demand for professionals who specialize in these areas.

     

    Happy new year to all of you!

     

     

  • Madison PR starts 2014 with 20 new clients

    By A Correspondent

    Paresh Chaudhry
    Sam Balsara

    Madison Public Relations (MPR) signed up a record 20 new clients in January 2014. With a growth of 32% in 2012-13 over the corresponding year, the agency is expected to end this year (2013-14) with close to 30% growth.

    The agency signed up The Lodha Group, Zee Media Corp, Indian Merchant Chambers, Enamor, Celio, VVF and Max Fashions amongst others.

    On the achievement, CEO Paresh Chaudhry commented, “It’s a great start for the last quarter of the year and lays a strong foundation for the next year with over 50% of our big wins as retainer clients.”

    Said Sam Balsara, Chairman, Madison World (of which Madison PR is a part): “I am delighted at Madison PR’s consistent high growth over two years. I am glad more and more advertisers are waking up to the power of Brand PR. PR used intelligently and strategically can greatly enhance the power of advertising.”

     

  • Indian consumers spend up to 187% more on brands they follow online: Waggener Edstrom

    By A Correspondent

    Integrated communications agency Waggener Edstrom Communications (WE) released a proprietary research report “Content Matters: The Impact of Brand Storytelling Online in 2014”.

     The study surveyed over 2,200 consumers between the ages of 15 and 60 across 10 Asia Pacific markets including India, to look at the impact of brand storytelling online ondriving key consumer behaviours such as brand advocacy, spending, and engagement across six business categories.

     “Communications professionals across Asia find themselves under increasing pressure to prove the ROI of their investments in digital content. The study revealsa clear relationship between brand storytelling online and increased consumer spending, referrals, and engagement,” said , Vice President of Digital at Waggener Edstrom’s Studio D in Asia-Pacific. 

     Respondents were asked a series of questions related to how they interact with brands across different business sectors, including Travel & Tourism, Mobile Devices, Consumer Electronics and Appliances (excluding Mobile Devices), Food & Beverage products, Personal Care products, and Healthcare.

    “Across all markets and business sectors, we found that consumers who are exposed to brand content regularly through social channels spend more on products and services than those that don’t. Indian consumers who engage with their favourite healthcare brands online spend 187% more than those that don’t,” said Stephen Tracy, APAC Lead at Waggener Edstrom’s Insight & Analytics (I&A) practice.

     A staggering 97% of the Indian respondents surveyed follow their favourite brands on social channels. Of this, while mobile devices, consumer electronics, and food & beverage products are among the top three sectors, it is interesting to note that 72% of the Indian consumers surveyed follow their favourite healthcare brand on social channels, which is even higher than the Asia-Pacific average for the healthcare sector at 48% and even ahead of the Indian travel and tourism sector at 68%.

    “As social media adoption and usage is flourishing in India with the second largest Facebook population worldwide, the study shows that in 2014 multi-channel brand storytelling is central for brands to be rewarded with larger spends, engagement rates, and higher levels of brand advocacy,” said Madhuri Sen, Managing Director – India at Waggener Edstrom.

     “While India has the second lowest rate of smartphone penetration across all markets covered, it is notable to witness the significant growth of mobile IM platforms such as WeChat and Line as these platforms have become more like social networks rather than just instant messengers. The study shows WeChat and Line as the third and fifth most frequently used platform after Facebook and Twitter among the Indian consumers surveyed,” Ms Sen added.

    The complete study from Waggener Edstrom can be downloaded from http://apac.waggeneredstrom.com .

  • FoxyMoron unveils in-house PR vertical

    By A Correspondent

     

    Leading independent digital marketing, ideas and media solutions agency FoxyMoron has extended its service offerings by launching its own PR vertical. With an objective to provide integrated media and marketing solutions for brands, FoxyMoron will also offer PR solutions along with other service offerings including social media marketing, web design and development, search engine optimization, media buying and planning and audio visual content creation to name a few.

     

    Suveer Bajaj, Co-founder, FoxyMoron and the Account Director of the Public Relations division said, “Over the last six years, FoxyMoron has conceptualized some unique communication strategies. It was only a matter of time that we integrated all our service offerings to provide brands with an additional opportunity to communicate through the same platform using different mediums.”

     

    According to an official release issued by the agency, the new PR vertical will provide 360-degree integrated service solutions that includes both online and offline PR. The vertical has been in the set-up phase over the last few months and is now running as fully functional unit.

     

    The division is currently catering to clients like Stratum Consulting, a business HR advisory firm and a national level entrepreneurship challenge called ‘Power to Empower 2013’ by the National Skills Development Corporation and India @75 and managed by innovation accelerator, Ennovent to name a few.

     

  • PRCAI partners AMEC for Measurement Week

    By a correspondent

     

    The International Association for Measurement and Evaluation of Communication (AMEC), has announced plans to hold Measurement Week in September to fill the gap between understanding the value of PR measurement and doing something about it.

     

    David Rockland, a Ketchum Partner and Chairman of AMEC, said: “The “how” of PR measurement has long been solidified. What is lacking, however, is the widespread adoption of these techniques which in turn devalues PR as a business discipline.”

     

    “AMEC’s Measurement Week is being established to help fill that gap. This could be the most exciting initiative from AMEC since we founded the Barcelona Principles framework. Our aim is to get not only AMEC members but the communications and marketing industries behind it.”

     

    “Already the PRCAI, CIPR, ICCO and PRCA have pledged their support for Measurement Week. AMEC hopes other member trade bodies throughout the world will also sign up.”

     

    Sharif Rangnekar, President, Public Relations Consultants Association of India (PRCAI), said: “This is significant. It brings to the fore the industry’s continuing focus to showcase the positive and result- orientation that PR as an industry has when it comes to both creating campaigns and seeing them through. We at PRCAI are firmly behind this initiative of AMEC.”

     

    Francis Ingham, PRCA Director General and ICCO Chief Executive, said: “This is a brilliant idea and we are very proud to support Measurement Week. The success of the PR Guide to Measurement, which the PRCA and ICCO launched with AMEC, proves that measurement is firmly on the agenda for PR practitioners.”

     

    As part of Measurement Week (15-19th September), AMEC members throughout the world will hold a series of events in their countries with employees, clients and press to create better understanding around the latest thinking in measurement and analytics.

     

    Measurement Week will be led by AMEC’s three International Chapters in North America, Asia Pacific and Europe, representing AMEC members in over 40 countries. AMEC also hopes to gain the support of PR member trade associations internationally.