Tag: TV TRAIL

  • Oh Womaniya: From Salma Sultan to Rakhi Sawant

     

    By Shailesh Kapoor

     

    It’s Women’s Day this Saturday. The importance of women characters on Indian television is well understood, especially over the last two decades. Last month, I wrote about our daily soaps being unfairly branded as “regressive” (Read here), especially because the lead women characters in these serials are, in fact, strong and progressive.

     

    But there’s a world of Indian television beyond the daily soaps and their characters. Here’s my list of five women who created a strong impact on Indian television. The list, presented in chronological order, does not include women whose impact largely came via specific characters they played. Also, it does not include women behind the scenes, which is perhaps a much easier list to generate, and a longer one too, albeit with Ekta Kapoor firmly on top.

     

    Salma Sultan: If you are old enough to have watched Indian television in the pre-satellite era, the image of Salma Sultan reading news on Doordarshan is likely to be still fresh in your mind. Doordarshan had many newsreaders, but Salma Sultan brought with her a combination of grace and glamour like no other. Her sense of style, marked by the rose and the saree drape, inspired fashion choices till at least the mid 90s. More importantly, she encouraged several young women to take up newsroom jobs in a conservative Indian back in the 80s.

     

    Neena Gupta: All other female actors, ranging from Smriti Irani to Sakshi Tanwar, are known for only one or two iconic characters. Neena Gupta, the only soap star in this list, broke that ceiling. Her identity today goes beyond any one or two serials she acted in. Ketaki in Khandaan or Priya in Saans or the reluctant host of Kamzor Kadi Kaun may eventually be forgotten, but the stamp of Neena Gupta on Indian television is indelible.

     

    Simi Garewal: The ‘Lady In White’ hosted a show that was loved and hated in equal measure. Celebrities sharing their deepest secrets and crying on Rendezvous With Simi Garewal was not an uncommon occurrence. Speak, so I can see your soul, the show’s theme song aptly said. With time, Garewal lost relevance, with the new generation audience looking for more spice than aspiration in celeb chats (a la Koffee With Karan). But till about a decade ago, her stature and her success were unmistakable, as apparent in the exclusive party she threw to celebrate 100 episodes of her show back in 2004 (Watch here).

     

    Rakhi Sawant: If there were a ranking on ‘class’, Simi Garewal and Rakhi Sawant would fall at the two ends. But with her inimitable style and a carefully cultivated art of sounding stupid, Rakhi Sawant managed to enthrall audience show after show. An episode in the first season of Bigg Boss, where she cried to the point of fainting because her ‘favorite mug’ was broken accidentally by another housemate, remains one of most dramatic Bigg Boss episodes till date. She could do crazy things like walk out of a reality show finale (Nach Baliye) if she did not win. Rakhi Ka Swayamwar remains the high point of her eventful TV career.

     

    Gauhar Khan: Gauhar Khan’s true impact on Indian television will be known in a few years’ time. But she makes it to this list for being topical. She exuded immense confidence and personal character in the recently concluded Bigg Boss season. She could take on Salman Khan and even come out as the more reasonable person in the argument. The shrill voice and non-stop chatter may have put off some viewers, but Gauhar Khan made an impact because she emerged as the face of the modern urban Indian woman in this digital generation. She remains the only Bigg Boss contestant across seasons to have crossed Salman Khan’s popularity (Source: Ormax Characters India Loves).

     

    TV Trails is a weekly column written by Shailesh Kapoor, founder and CEO of media insights firm Ormax Media. He spent nine years in the television industry before turning entrepreneur. The views expressed here are his own. He can be reached at his Twitter handle @shaileshkapoor

     

  • Shailesh Kapoor:Getting ready for Satyamev Jayate 2.0

    By Shailesh Kapoor

     

    Aamir Khan’s labour of love (but one that comes with a hefty paycheck too), Satyamev Jayate, makes a comeback this Sunday. In its first season in 2012, the show made a sizeable impact on the socio-political environment. In the process, it managed to become perhaps the only television property in the last twenty years whose success of not measured entirely or primarily through its viewership ratings.

     

    We are in the election year, and coming with short, monthly seasons of 4-5 episodes each, starting with one in March, seems to be a good move. In the last season of 14 episodes, there was a sense that the show had become a blind spot in its second leg. There’s only so much awakening and inspiration one can take at a time, after all.

     

    I have to admit I’m a tad disappointed with Sunday 11 AM continuing to be original slot for the show. While there may be a valid ‘feel’ argument, a property of this nature needs a wider available audience. 8 or 9 PM would achieve that better. Even at a feel level, noon will deliver a higher reach without compromising on the feel. I’m sure Aamir and Star Plus had their reasons.

     

    Satyamev Jayate continues its tradition of not using show footage in the launch campaign. This season’s campaign, built around ‘Jinhein Desh Ki Fikr Hai’, stands out for its exceptional clarity of message and its consistent tone across ads. Rarely do we see TV show launches executed as ‘ad campaigns’. In fact, even in channel parlance, they are called ‘launch promos’ and not ‘launch ads’. Just nomenclature, or a deep-seated issue?

     

    When I see a good campaign based on atypical viewer segmentation, my eyes light up. The researcher in me has been wondering: What percentage of our TV audiences are the ones who have a sense of ‘fikr’ about the ‘desh’? And how does one measure this accurately, without relying on claims? For example, do most viewers of Arnab’s show (in whose breaks the Satyamev Jayate campaign is running on very high visibility) care for the country? But we digress.

     

    Despite the good campaign, the show is set to have a modest start from a viewership perspective. There are bound to be format tweaks that create a sense of freshness and build on learnings of the first season. For example, there is a definite hint of higher viewer interaction this season in one of the ads.

     

    In the pre-satellite television and pre-measurement days, there was certain diversity in television content. TV ratings are needed for transaction. But the biggest collateral damage they have caused in India is homogenization of content.

     

    Thank you Star and Aamir Khan, then, for challenging that status quo in 2012, and now coming back with a new season well knowing that blockbuster ratings are out of reach here.

     

    TV Trails is a weekly column written by Shailesh Kapoor, founder and CEO of media insights firm Ormax Media. He spent nine years in the television industry before turning entrepreneur. The views expressed here are his own. He can be reached at his Twitter handle @shaileshkapoor

     

  • Shailesh Kapoor: Fact Check: Daily Soaps – Regressive or Progressive?

    By Shailesh Kapoor

     

    For the last 15 years, a word has been used ad nauseam to describe weekday fiction programming on Hindi GECs: regressive. I’m not sure who started this usage. Perhaps it was the English print media. But over time, it’s become a part of popular lingo, not just in the media but within the industry too.

     

    A condescending description of GEC programming, with a casual use of the word “regressive”, is a common occurrence in a niche channel or a media agency interaction. Implicit in this description is the assumption that the women who watch daily shows on Hindi GECs are regressive in their thinking and actions.

     

    Nothing can be more away from the truth. There are some shows (about 30%) that may portray a regressive mindset, but they are the low-performing ones. The majority, and the top success stories, have worked on the opposite premise – that of progress and change. And that also describes the need they fulfill for their target audience – to evolve and progress with the changing times.

     

    Let’s take the top two shows of the current times, for example. Diya Aur Baati Hum is the story of a fairly conservative family in a Rajasthan village. Watch the show passingly for five minutes (which is how non-GEC industry folks watch GEC fiction) and you may end up ascribing the words “rural”, “regressive” and “old-fashioned” to the show. But you are reacting only to the setting, not the story.

     

    The story of Sandhya’s journey to fulfill her dream of becoming an IPS officer, and her almost-illiterate husband supporting her in this journey, oozes of progress and change. After two years of struggle, Sandhya is now undergoing IPS training. The out-of-home episodes, playing out currently, are touching new viewership highs.

     

    Jodha Akbar is a romance set in a period era. But it is essentially a Taming Of The Shrew story, where Jodha, the most popular character on Indian television for the last two months, is playing a fearless heroine who stands for the truth. Her ‘historical’ character is loaded with 21st century aspirations. Confidence and self-respect are strong values her character drives amongst viewers who are seeking both these values in their personal lives too, more than ever before.

     

    Even in the past, from Tulsi to Anandi, strong and progressive women have been the backbone of blockbuster shows. How is the idea of “regressive” justified, then? Evidently, those who use that word use it because it is fashionable. For me, any usage of “regressive” is a cue that the person on the other side does not have enough knowledge of GEC fiction content in the first place.

     

    I’m certainly not suggesting that all is hunky dory with GEC fiction. There are several issues. Stories dragging and slowing down in pace is an issue of epidemic proportions. The look-feel has not progressed much over the last six years, barring Mahabharat, which is in another production league altogether. And I agree with what Anurag Kashyap said in a panel discussion about a year ago: “My problem with TV serials is that everything looks so scripted.” Essentially, he points out bad direction and unimaginative execution, in terms of acting and treatment. I have to agree at least 50% serials suffer from this issue.

     

    There may be enough and more issues, but the “regressive” tag is a big scam our elite media managed to pull off. India is a country of 1.2 billion people. TV has played a proven role in the progress and evolution of Indian women at large, over the last two decades. Undermining this achievement is nothing short of misrepresentation of facts.

     

    TV Trails is a weekly column written by Shailesh Kapoor, founder and CEO of media insights firm Ormax Media. He spent nine years in the television industry before turning entrepreneur. The views expressed here are his own. He can be reached at his Twitter handle @shaileshkapoor

     

  • Currency Research Crisis: IRS Today, BARC Tomorrow?

     

    By Shailesh Kapoor

     

    The new IRS results have thrown the print industry in a tizzy. The change in research design, and a fundamental one at that, has led to drastic shifts in results, in turn influencing potentially drastic shifts in ad revenues over time. While some of the concerns expressed by the print industry areabout the credibility of the data, almost 80-90 percent of the concerns can be answered by the way of change in the research design.

     

    But print companies (at least the publications impacted negatively) are right in saying that the research design change is not their problem. For them, IRS is IRS is IRS. If MRUC decided to refurbish its research design, and that led to a sea change in results, are they implying that the earlier results, which have been used as currency all these years, were “inaccurate”?

     

    Seeming “anomalies” like Hindu Business Line showing higher readership in North-East than Chennai weaken the MRUC argument considerably, by creating a sense of “flaw” around the execution of the design on field. But the real issue still revolves around a fundamental design change.

     

    In six years of extensive media research, I have realized the futility of even attempting to use one research to forecast the results of another research. The error margins can multiply like rabbits, and before you know, you are handling senseless data in an attempt to achieve research-to-research parity.

     

    For example, there are channels whose viewers we just don’t find in field research. But their viewership data suggests they exist in sizeable numbers, much more than some competition channel’s viewers, who are much easier to recruit on field. Like a radio station in Delhi is rated high by RAM, but in extensive radio research in the market, finding its listeners has always been a challenge.

     

    Every research has its design, based on certain underlying assumptions. And this design has a large role to play in how the results play out. There is a fairly strong element of “lottery” when the design changes. Some players are bound to benefit and some bound to lose out. Who’s on which side of this lucky dip is anybody’s guess, till the first results of the new design come out.

     

    When the first BARC data is released later in 2014, this situation is bound to repeat. Some channels are bound to gain and some bound to lose vis-à-vis their TAM performance. It will be easier for BARC for two reasons. One, the TAM design has been under attack anyway, so even broadcasters who show a loss of viewership will be cautious in protesting. Two, BARC is industry-backed in the true sense, and hence, voices of dissent may be handled behind closed doors in most part.

     

    Yet, overnight shift in numbers can create sufficient market disruption and loss of morale in the ill-affected companies. To that extent, a ratings-dark period can provide a silver lining. If new data shows major shifts after a six-month blackout, it will be difficult to isolate the impact of the shift as a result of research design change vs. a real shift in the viewership of the research universe.

     

    Currency research has widespread business impact and should always be packaged with a ‘handle with care’ board. Perhaps this is where MRUC went wrong. This is where TAM certainly went wrong.

     

    A lesson for BARC to learn?

     

    TV Trails is a weekly column written by Shailesh Kapoor, founder and CEO of media insights firm Ormax Media. He spent nine years in the television industry before turning entrepreneur. The views expressed here are his own. He can be reached at his Twitter handle @shaileshkapoor

     

  • Shailesh Kapoor: Rahul Gandhi and We, the Interview-Starved Nation

    By Shailesh Kapoor

     

    Rahul Gandhi’s interview on Times Now, telecast first on Monday, has dominated the news landscape this week. Rival channels too were forced to cover the interview extensively (without video footage), given its importance in the year of the General Elections and also the reactions some of Gandhi’s comments evoked, especially those on the 1984 and 2002 riots in Delhi and Gujarat respectively.

     

    Much has been written about how dysfunctional the interview was, given that most answers did not match the questions they were answers to. As an exercise, I read the transcript, published in The Times Of India on Tuesday, in a read-a-random-question-and-then-read-a-random-answer way, and it made no less sense than the original transcript read in sequence.

     

    It would have clearly been Rahul Gandhi’s decision to do a big TV interview. I think he was ill-advised about the journalist he should choose for it. When you have nothing specific to say, Arnab Goswami is the last person you want around you. With no room given to explicate, Gandhi’s ideas came across as inward and theoretical, than pragmatic and action-oriented.

     

    But what has fascinated me about the interview is the ability of one interview to generate so much commercial media and social media talk, especially when nothing new was said in it anyway. It is not difficult to understand the frenzy. All you need to think is: When did I last see a proper, classical interview on television in India?

     

    My attempt to answer that question was rather embarrassing. All I could think of was Koffee With Karan interviews, Bollywood interviews on a dozen Zoom-like channels, sportsperson interviews and Arvind Kejriwal. A few corporate bigwigs (Ratan Tata) and foreign leaders (Aung San Suu Kyi) from recent times then came to mind. And that was the end of my interview recall.

     

    Most Bollywood interviews are not even interviews. They are casual chats, often with a limited purpose, like promoting a film. The reluctance of the political class to give interviews (not counting short chats with journalists used to clarify their position on an issue) is well known.

     

    In 2012, Narendra Modi walked out of a Karan Thapar interview in the first three minutes, unhappy with persistent questioning on the 2002 riots (Video). Prabhu Chawla, one of the most seasoned journalists of our times, had a tough time getting political heavyweights on his immensely popular show Seedhi Baat, and had to resort to entertainment celebs (all the way to Rakhi Sawant) to keep the show running.

     

    The reluctance of the political elite here seems to be a curious mix of arrogance and insecurity. Arrogance that makes them feel they are not answerable to people at large, and insecurity arising out of lack of confidence, in their work or speech or both. That it has happened over almost three decades now is another testimony to the well-accepted fact that we don’t have visionary leaders anymore.

     

    Much as Rahul Gandhi made a joke of himself on the interview that he was hoping to use to build his image, some credit must be given to him for at least exploring the idea of an interview.

     

    Many channels have been sending covert and overt feelers to political parties for a US-Presidential-style televised debate ahead of the General Elections, between Modi and Gandhi. It’s just wishful thinking. Even if we get Modi to give an 80-minute interview like Gandhi, we would have come a long way in breaking the tradition of media snub that senior politicians have mastered in this country.

     

    TV Trails is a weekly column written by Shailesh Kapoor, founder and CEO of media insights firm Ormax Media. He spent nine years in the television industry before turning entrepreneur. The views expressed here are his own. He can be reached at his Twitter handle @shaileshkapoor

     

  • Shailesh Kapoor: 2014-15: Time for Hindi Non-Fiction Overhaul

    By Shailesh Kapoor

     

    While fiction has driven the core viewer base of Hindi GECs over the last two decades, non-fiction programming has gained increasing importance over time. Being celebrity-centric, non-fiction content in India is expensive. But its ability to get new audiences to a channel, and its ability to create excitement in the advertiser community, are reasons enough for channels to invest in this category of content aggressively.

     

    But 2013 has not been the best year for non-fiction content. Many heavyweight shows have struggled to perform, despite being successes in their previous seasons, some as recently as 2012. Shows that had seasons averaging 2.5-4 TVR have struggled to cross the 1.5-2 TVR mark in 2013-14.

     

    Examples can be found in plenty. KBC didn’t deliver in its seventh season. Currently on-air shows NachBaliye and Dance India Dance have been at viewership levels of about half their previous seasons. Sa Re Ga Ma Pa, a pioneering non-fiction format, struggled to make any impact whatsoever in its last season that ended in Jan 2013.

     

    Some of the relatively younger formats (in terms of their on-air existence) such as India’s Got Talent, have done better. But otherwise, the writing seems clearly on the wall. Traditional non-fiction formats may not be here to stay.

     

    You can attribute the failure of one season of a successful format to content execution. There have been non-performing seasons of Sa Re Ga Ma Pa in the past too, where the issues were evident at the jury composition level itself. But the show could bounce back in the following season after making corrections.

     

    But the non-performance of the big daddies over the last year is certainly not attributable only to content. NachBaliye, for example, has the same format, anchors, jury and treatment style as the last season. Yet, it is rating 40% lower this time, on the same platform in the same slot.

     

    So what’s changed over half a decade? The answer is: A generation. It is well-researched that non-fiction’s core audience are the youth (though KBC has stood out as an exception to that). If we take 20 as a reasonable age of the bull’s eye audience of most non-fiction formats, and juxtapose it with the marriageable age in India, we get this fascinating piece of insight: That many early adopters of non-fiction shows that went on-air in India in 2006-09 would have got married in the last two years. (In case you are unaware of the dramatic impact of marriage on TV content preferences of an Indian viewer, I urge you to explore this fascinating subject).

     

    The new core audience of non-fiction programming today is someone who was a teenager (13-16) when these formats first went on-air. These teenagers are now into college, and how many college students cling onto what they thought was cool in their school days?

     

    Why would it suddenly all show up as an issue in 2013? Difficult to say, but the idea of 2013 being a tipping point is plausible.  After all, non-fiction content really gathered steam in India in 2006, and hence, the seven-year generation rule would suggest that 2013 was set to be the critical, watershed year.

     

    I’m sure the leading channels will find the solutions over the next year or two, with a mix of new formats and refurbished versions of the existing ones. The one who does it the best will have a lot to gain.

     

    A chapter of non-fiction content in India has closed, and a new one is opening up. Let’s now wait to find out who the authors are.

     

    Shailesh Kapoor is founder and CEO of media insights firm Ormax Media. He spent nine years in the television industry before turning entrepreneur. The views expressed here are his own. He can be reached at his Twitter handle @shaileshkapoor

     

     

  • Shailesh Kapoor | TV Ratings: Take It Easy, TRAI. Come Soon, BARC

    By Shailesh Kapoor

     

    The words that best describe the TV ratings scenario in India over the last year are confusion and uncertainty. TAM has been under constant attack, for mostly right and some wrong reasons, for the last two years in particular. BARC has been moving ahead at good pace to bring in a neutral, more robust ratings measurement system in India, which we hope sees the light of the day before 2014 ends.

     

    With BARC round the corner, TAM is virtually on a time bomb, in the last leg of what has been a rollercoaster ride of almost two decades. Trust TRAI to add to the confusion. The regulatory body has come out with guidelines for ratings agencies in India, to ensure fair and accurate measurement.

     

    You can’t fault the intent behind most of the TRAI guidelines. They seem designed to address the concerns of broadcasters and advertisers in all earnestness. But wasn’t BARC created towards exactly the same purpose? Surely, TRAI should be aware of what BARC is hoping to achieve and how the progress is going. The guidelines, while well-intended, have a “meddling” feel to them, which I fear may slow down BARC’s progress.

     

    Take the point on sample size for instance. TRAI guidelines say that the minimum panel size should 20,000, and should be increased by 10,000 every year till it reaches a figure of 50,000. Correct as this may sound, this guideline challenges the idea of a free market, where the panel size would be an outcome of what the stakeholders are willing to pay for the service. Will TRAI subsidize the balance panel if the industry is willing to pay only for 30,000-40,000?

     

    Then there are some micro-level points that TRAI could have easily stayed away from, such as defining the panel rotation rate at 25% per annum. If they were indeed stepping into the domain of research design, they would much rather have put down the most glaring gap that exists as of now, whereby error margins are not reported or published.

     

    There is a guideline that suggests that I&B ministry and TRAI can audit the systems of a ratings agency at any point of time. I don’t need to spell out how this can fast turn into a bureaucratic tangle, and encourage corruption.

     

    Another vaguely-worded guideline says ratings should be “technology neutral”, in that they should be able to address delivery platforms like cable, DTH, terrestrial etc. Never before has an “etc” interested me so much. Does it include Internet, mobiles and DVRs? If yes, we are in for a challenge for another degree altogether.

     

    The “toll free number for complaint redressal” is the comic relief in the guidelines. Imagine a Thursday morning when your show opens below your expectations and you get a research executive to call the toll free number to “complain”. That’s a phone call I’d love to hear!

     

    Dear TRAI, take it easy. TV Ratings is a private affair after all, and the market will find its answers.

     

    Dear BARC, come soon now. And till you come, keep the announcements going. There is a whole industry waiting with bated breath.

     

    Shailesh Kapoor is founder and CEO of media insights firm Ormax Media. He spent nine years in the television industry before turning entrepreneur. The views expressed here are his own. He can be reached at his Twitter handle @shaileshkapoor


     

  • Kejriwal Is News, News Is Kejriwal

     

    By Shailesh Kapoor

     

    On Koffee With Karan last weekend, a seemingly innocuous question left Varun Dhawan and Alia Bhatt stumped. When asked to name the President of India, their answers were Manmohan Singh and Prithviraj Chauhan respectively. If they were made to sit and watch news channels for a week as punishment, their answer would have probably changed to Arvind Kejriwal.

     

    Why just Dhawan and Bhatt? The way our news channels are covering Kejriwal these days, even the aam aadmi can be excused for believing that Kejriwal has replaced Manmohan Singh as the Prime Minister of India.

     

    2014 has arrived. We are in the year of the General Elections. Every political news story, across channels, is invariably trying to find a link with the General Elections. The news media have three poster boys in this pursuit: Narendra Modi, Rahul Gandhi and Arvind Kejriwal.

     

    Narendra Modi’s speeches are interesting, bordering on mild entertainment, and hence make for good live coverage. Rahul Gandhi makes news for leaving his party wondering if he’s on their side. His “personal” views may be heartening, but they come across as pontification at most times.

     

    Faced with entertaining but stereotypical competition, Arvind Kejriwal has managed to create a league of his own. A new style of governance is on display. It’s like Anil Kapoor’s Nayak playing out in real life. Even Salman Khan is creating aam aadmi songs against corruption. Idea created a commercial within days of AAP going to the people of Delhi for a referendum on whether they should form the Government in the capital. ‘What an idea, Sirji’, it acknowledges.

     

    It is easy to understand why Kejriwal and AAP have caught our fancy. It’s a radical departure from the politics we have all seen for years on end. From politics of greed, arrogance and corruption, we are now seeing the virtual other end. We would have been excused for thinking this happens only in movies. Till about a month ago, that is.

     

    The Delhi Government is getting coverage even the UPA Government at the Centre has rarely got. In the debate on the trust vote, Dr Harshvardhan, whom Arvind Kejriwal certified as a good man in the wrong party (BJP), commented on how even he has taken the Delhi Metro several times, but has not used it as a photo-op.

     

    But isn’t that precisely the point? What’s a “photo-op” to Dr Harshvardhan is “innovation” to the rest of the country. Tokenism and symbolism may come across as shallow words, but they hold so much relevance in this context. By traveling in his Wagon R and declining a luxurious bungalow, Kejriwal is giving messages, however symbolic, that may have far-reaching consequences in the shaping of the history of our polity.

     

    AAP is in a honeymoon phase with the media right now. It is difficult to fault their intentions. Their ability to execute will be realistically known only in six months or so, assuming the Congress doesn’t pull the plug. In fact, how openly AAP ridicules Congress even now, after having their outside support, itself makes for delicious copy.

     

    We needed the Aam Aadmi Party. We needed Arvind Kejriwal. Not just as citizens of India, but as media houses and media consumers. The political news on TV and in the papers was getting way too predictable of late. But here’s the man with the twist. If he can manage to translate even 20% of this euphoria into results in the General Elections, and win about 50 seats, I can assure you we are in for a rollercoaster ride on the political news front for several years ahead.

     

    Meanwhile, Alia Bhatt and Varun Dhawan may as well declare him the Prime Minister of India right away.

     

    Shailesh Kapoor is founder and CEO of media insights firm Ormax Media. He spent nine years in the television industry before turning entrepreneur. The views expressed here are his own. He can be reached at his Twitter handle @shaileshkapoor

     

  • Shailesh Kapoor | Bigg Boss 7: The Coming-Of-Age Season

    By Shailesh Kapoor

     

    Since its start in 2006, Bigg Boss has acquired cult status in certain sections of the Indian audience, driven by youth and the urban elite. In today’s age of paid news, the programme gets sizeable free publicity in mainstream media, and has been a runaway hit with the social media in the last 3-4 years.

     

    Historically, Bigg Boss has not been a high-rating show, with the 3-TVR mark being considered a very good result. But there are many other factors that compensate for this, none less than the huge opportunity the programme offers for in-programme product placements and integrations. Colors has also invested well in the property over the last six seasons, upping the scale every time. The big leap, of course, was in Season 4, when they brought in Salman Khan as the host.

     

    If Season 5, which started with Shakti Kapoor in the house with a dozen women, was the worst Bigg Boss season till date, the current season (7) is what I’d call the coming-of-age season for the Bigg Boss franchise. It may lack a pivot like Dolly Bindra or Imam Siddiqui, who can single-handedly deliver content, but it breaks new grounds, which may impact Indian television itself, not just Bigg Boss.

     

    The biggest coming-of-age aspect in Bigg Boss 7 comes in the form of two very real love stories that have unfolded this season – Gauhar-Kushal and Tanisha-Armaan. In the past, Bigg Boss seasons have only hinted at romance, without much meat to chew. An episode in Season 1 ended with Aryan Vaid kissing Anupama Verma on her forehead. That, and a few massages apart, there hasn’t been much else in the name of love (or lust, for that matter) that registered.

     

    But the public display of affection this season has been heart-warming. Some may argue that it’s done on purpose to garner mileage and propel careers, but as an avid viewer, I’d pass that off as baseless cynicism. When Kushal proposed to Gauhar on screen, rather spontaneously, and she accepted, it was for real. They lived like a couple thereafter, till Kushal’s eviction this week.

     

    Armaan and Tanisha may not have formally announced their status, but it’s there for all to see. And the element of lust is apparent too, with rumours of their lovemaking in the house doing the rounds on social media. Both couples have also used the camera-free washroom rather brazenly at times. Full credit to the channel for telecasting at least some such portions.

     

    For me, this is a far cry from the kid-glove handling of romance and man-woman relationships that we are used to seeing on our television. Bigg Boss 7 pushes the envelope, and in a smart way that doesn’t allow for any silly protests or moral policing. After all, who can object to consensual love? (Oh wait!)

     

    In many of our serials, the hero and the heroine may well have been brother and sister, the way they maintain safe distance from each other, even in private moments. Perhaps Bigg Boss 7 will embolden the channels and producers to relook at what comes across, at least at times, as a playing-it-safe strategy.

     

    Only time will tell if this season was a real trendsetter, or just a flash in the pan when the channel got lucky because real people fell in real ishq wala love on the show. But for those who complained that Bigg Boss was way too sanitized compared to Big Brother, we have now officially moved on.

     

    Signs of a changing India?

     

    Shailesh Kapoor is founder and CEO of media insights firm Ormax Media. He spent nine years in the television industry before turning entrepreneur. The views expressed here are his own. He can be reached at his Twitter handle @shaileshkapoor

     

  • Shailesh Kapoor | Live Election Results: A Reality Show Like No Other

    By Shailesh Kapoor

     

    In more than 30 years of active television viewing, no content has fascinated and captivated me more than live election results coverage. It’s the biggest reality show ever, unfolding in real time, with aftermath that can last for years, if not decades. One such reality show will play out this Sunday. And then there will be an even bigger one some time in the summer of 2014.

     

    In the good old Doordarshan days, General Election results were four-day long affairs, interspersed by Manoj Kumar films. When the Electronic Voting Machines (EVMs) were introduced in 1999, it meant that four days of excitement would crash into about four hours. Initially, I detested the EVMs for doing this to me. But over time, I have grown to love this new rapid-fire, T20 format of election results.

     

    Election results coverage is now all about thinking on your feet. As new data flows into the system in real time, it is impossible to rehearse this coverage out. From shifting between politicians and experts on one hand and between various states on the other, the anchor of such a show can find his plate too full for his own liking. Hosting live election coverage has to be the most challenging camera-facing job on TV today. The post-analysis leading upto government formation, which may last anything from one day to upto two weeks, is the more familiar news part, albeit nail-biting at times.

     

    Much as I enjoy it immensely, I have two pet peeves related to live election coverage that I hope are addressed soon. The first one is about the use of technology. There is just too much focus on portraying the technology as the hero of the coverage. Many channels run promos of their election results shows highlighting how their touchscreen-based technology or their graphics software are the best in the business.

     

    I fail to see the point. Good technology, unless it is a technology program we are talking of, should always be invisible. It is meant to seamlessly enhance the viewing experience, than become the star in the room. Live sports do it so well. Perhaps, they get more practice. And with so much talk about ‘high-end’ technology in live results coverage, if you still can’t ensure basics like your cameramen are not visible all over the show, you haven’t done your technical rehearsals right!

     

    My second pet peeve is more psephology-led in nature. With 63 years of elections history behind us, out of which about two decades have involved active use of computers, one would have expected news brands to have created some concrete metrics and indices to capture insights in a more structure and predictive form. This has not happened, and as a result, rarely are learnings from past elections used to analyze current results, except an odd anecdotal comment by an expert, which is often biased to lead to a pre-decided conclusion in his mind anyway.

     

    Psephology is a science before it’s an art. Yet, it unfolds on our television more like the latter, with wordsmithery being its primary form of execution, instead of any robust data-led indicators. In fact, such indicators, and not technology, can become true differentiators of a news channel’s election results coverage.

     

    But these are only minor irritants in what is the most enthralling television content for me. Come Sunday, and I shall be all eyes and ears from 7 am onwards.

     

    Shailesh Kapoor is founder and CEO of media insights firm Ormax Media. He spent nine years in the television industry before turning entrepreneur. The views expressed here are his own. He can be reached at his Twitter handle @shaileshkapoor

     

  • Are we a Noise-loving TV Nation?

     

    By Shailesh Kapoor

     

    You would normally not associate positive emotions with the word ‘noise’. It’s generally assumed and accepted that noise is bad. In context of television too, the media has propagated this notion for a while now. But there is very little real evidence to accept this belief. In fact, there is telling evidence to the contrary.

     

    For many of us, the first association with noise on Indian television would be Arnab Goswami. His rival channels even start their bulletins (the 10pm news on NDTV, for example) with the line ‘where you get news, not noise’. Yet, the high viewership of Arnab’s show speaks for itself. In the noise and the cacophony lies a sense of power the viewer feels. When you see the privileged political class being put in the docks and spoken to like they are criminals (words like hypocrite and hooligan are routinely used by Arnab to describe his guests), you feel empowered by proxy. And that would be impossible without the noise.

     

    Gauhar Khan is by far the most popular contestant on Bigg Boss 7 (Source: Ormax Characters India Loves). But she’s not someone who will die wondering. She’s out there, raising her voice, which gets rather shrill at times, at the slightest excuse. But like Arnab, her ‘noise’ comes from her conviction. And conviction is an unequivocal sign of strength.

     

    One of the top-rated shows on television for the last five years is what you would classically label ‘a loud comedy’. Yet, Taarak Mehta Ka Ooltah Chashmah, with all its executional hyperbole, continues to enthrall audiences, especially in Western India. I haven’t seen anyone who even remotely resembles the serial’s female lead Daya in mannerisms and talking style. A relatively moderate husband (Jethalal) provides a good contrast and the couple has been the most popular ‘jodi’ Indian television for a while now.

     

    There are many other examples across genres where one can sense that the mellow and the soothing is finding it hard to seek attention, while the noisy and the high-pitch manages to get viewership and media talk. One of the biggest successes of this year, Comedy Nights With Kapil, is a fairly loud show itself, even though it incredibly manages to keep its aesthetics consistently in place despite the noise. And the consistent performance of slapstick comedies and dubbed South action films on Hindi movie channels further propels the noise-works theory.

     

    Sometime earlier this year, I made the mental shift to accept that on Indian television, ‘noise’ and ‘loud’ are not undesirable, negative terms. Here, the viewer equivalent of what the US audiences will call ‘noise’ is ‘over’ (as in, “bahut over dikhaya hai”). ‘Over’ stands for over-acting or screenplay exaggeration. But ‘noise’, when not ‘over’, is perfectly desirable.

     

    In several discussions within the industry on this topic in recent years, the most interesting reason on why this should be the case goes as follows. There are more than 100 channels on an average consumer’s TV today. Even though she may watch only 8-10 of them regularly, the idea of multiple channels is still intimidating to the Indian audiences. So, the ‘surfing experience’ is still a stressful one, whereby the viewer is trying to come to terms with the plethora of choice available to her, often not knowing where to stop. With the number of channels on a perpetual increase, this intimidation is not going away anytime soon.

     

    In this context, in a ‘surfing’ scenario, a channel gets only about 5-10 seconds window to ‘attract’ the undecided viewer. This is where ‘noise’ comes in. It’s like a sales pitch or the good old Aussie art of ‘spruiking’, whereby you sell through showmanship of speech.

     

    There may be other reasons too, but ‘noise’ is in for sure. Let the drum rolls begin!

     

    Shailesh Kapoor is founder and CEO of media insights firm Ormax Media. He spent nine years in the television industry before turning entrepreneur. The views expressed here are his own. He can be reached at his Twitter handle @shaileshkapoor

     

  • Shailesh Kapoor: Roll our the red carpet for Hindi cricket broadcast

    By Shailesh Kapoor

     

    The recently concluded India-West Indies Test series, better known as Sachin Tendulkar’s farewell series, recorded some of the highest ratings for Test cricket in recent times. The second day (when Tendulkar came into bat in the morning in what many hoped will be a century effort in his final Test innings) and the third morning leading upto his farewell speech, rated at par with regular ODIs, a rare occurrence over the last two decades.

     

    What interested me more about the ratings was the Hindi to English viewership ratio, which ranged from 2 to 6, on various days. Some of this variation is explained by which channels Star Sports may be pushing on the last mile, and the fact that for the second Test, they had two channels showing the English feed vis-à-vis one showing the Hindi feed, which is when the ratio dropped.

     

    The fluctuation of ratio apart, all indicators tell us conclusively that Hindi sports broadcast is the future in the non-South markets in India. That’s what the viewers will increasingly shift to, and that’s what the broadcasters and MSOs will push with greater confidence in the months to come.

     

    Hindi commentary attempts are not new to Indian cricket, but the Star Cricket campaign last year (Jo baat Hindi mein who kisi aur mein nahin) was the first serious communication attempt in this direction.

     

    It can be argued that the language doesn’t matter in cricket. But that’s far from the truth. High language comprehension can enhance viewing experience and get irregular and light viewers to watch more. These are a large section of viewers who watch only India World Cup matches or select parts of exciting ODIs and T20s. Getting them to watch more matches for more time is the only real growth opportunity in cricket viewership today, and there can’t be a better growth injection for this than Hindi commentary.

     

    The criticism on the quality of commentary in Hindi has existed for decades now. But it has been primarily fuelled by Doordarshan and All India Radio commentary. Some unintentionally comic moments notwithstanding, Star Sports’ Hindi commentary this season has been well above the mark, both in terms of the choice of panel and the execution. The ‘elite’ audience who compare the two languages don’t really count. It’s more like The Big Bang Theory audience commenting on Balika Vadhu.

     

    If you are an ‘intersection viewer’ like me, who understands both languages equally comfortably, there is a good chance that you will still prefer English commentary. My two main reasons for this choice are the comfort level built with English commentary over three decades, and my preference for international commentators versus the Indian ones. The latter has nothing to do with language. Our lead commentators are generally not as articulate and opinionated as their counterparts in Australia and England.

     

    But most viewers are not intersection viewers. Comprehension of English ranges from nil to poor to barely-there in most households in India. Then there is the additional issue with foreign accents. We are perhaps the only country to subtitle all English entertainment content on TV in English itself!

     

    For this section of audiences, the Hindi broadcast is a lifeline. It has taken some time to come, but come it has. As time passes and generations change, the habit (my first reason above) will die too, and we will see the Hindi broadcast gain even more momentum.

     

    IPL too introduced Hindi commentary this year. They should be encouraged with the Star Sports performance and invest more in it in the coming year, with a stronger panel and better reach and marketing. IPL, in many ways, is the defining cricket tournament on television today, and it has the ability to set and fuel trends.

     

    So, well done, Star Sports. It would have been even better if you put your Hindi feed on Star Sports 1 and English feed on Star Sports 3, than the other way round. Would have been a nice, symbolic gesture!

     

    Shailesh Kapoor is founder and CEO of media insights firm Ormax Media. He spent nine years in the television industry before turning entrepreneur. The views expressed here are his own. He can be reached at his Twitter handle @shaileshkapoor