Titan eyewear has unveiled its latest campaign titled ‘Find your signature style’. Said Shalini Gupta, Marketing Head of Titan’s Eyewear business: “Consumers today are seeking new age materials, enhanced functionality and a deep design story. The TVC romances three important product lines of Titan and playfully showcases their uniqueness. We have crafted an engaging screenplay to showcase the interplay of the large variety of our product portfolio & spectrum of Ayushmann’s versatility.”
Added Tithee Ghosh, Managing Partner, Ogilvy: “The new campaign for Titan Eyewear has a surprise for audiences as Ayushman Khurana is launched as the brand’s ambassador. Titan Eyewear has been synonymous with the brand’s outlets but with the brand expanding its footprint across different optical stores and focusing on a larger, more stylish and consumer need based range of eyewear and eyewear solutions it was important to deliver this news in an engaging manner. The fit with Ayushman was very strong as he has established himself as a stylish actor with amazing range. The brand’s message therefore gets delivered in an entertaining and credible way. We are confident consumers will engage with this ad as it has been crafted to leverage Ayushman’s core essence of stylish approachability for Titan Eyewear which is also seen by consumers as a stylish but accessible brand.”
Titan has partnered with OMI, the outdoor agency arm of Laqshya Media Group to launch and execute their latest campaign ‘Raga and Maritime’.
Speaking on the campaign, Naresh Bhandari, COO, OMI, Laqshya Media Group said: “It’s always a great pleasure having the opportunity to execute the Titan Campaign. The brand is universally loved by masses and their visibility is celebrated by one and all. Our task was just to ensure this ‘No- Miss Visibility. OMI used its in-house proprietary tool ‘SHARP’ to give the campaign high noticeability and create maximum impactful exposure. The deployments were done in a way as to cover all arterial routes and important touchpoints that were imperative as per the TG’s day in the life cycle. A mix of media vehicle ensured that we attain the objective of reaching the right audience multiple times building brand salience.”
Titan’s eyewear business has announced actor Ayushmann Khuranna as its new brand ambassador. The actor will be endorsing all the three categories comprising frames, sunglasses and lenses and feature in an upcoming multi-media campaigns for the same.
Commenting on this development, Ronnie Talati, CEO – Eyewear Division at Titan said: “Titan as a brand and eyewear as a category caters to consumers from 6 to 60 years age bracket and represents a grounded, inclusive and pioneering persona. Given this context, there could not have been a better ambassador to personify Titan’s Eyewear business than Ayushmann Khurrana. “
Added Shalini Gupta, Marketing Head – Eyewear Division at Titan: “We are extremely delighted to welcome on board Ayushmann, the most celebrated actor of mainstream cinema pushing the boundaries of typical Bollywood content. His commitment to his craft reflects Titan’s unflinching commitment to quality and design excellence. He is a celebrated actor, singer, and writer – a versatility that resonates so well with Titan. “
It is the festival and marriage season. And gold is crossing all known limits. It’s also Tanishq time.
It is natural for the middle-income household to be doubting purity and buyback values of their gold that they are buying, exchanging, repairing or melting.
Karat meters are working overtime across more than 280 Tanishq showroom across the nation are busy shaping dreams.
Diamonds after Nirav Modi are failing to find favour among jewellery buyers. But at Tanishq, it’s a bit different. There is trust which gets amplified with the 100% buyback on them at current prices. Diamond start getting a new sparkle.
TANISHQ HEARTFELT GOLD.
I recently saw these three beautiful films on the Tanishq website. I have not seen them on TV, and not much is spoken about them on social media. Maybe I missed them. They seem to evoke the right emotion and reactions from consumers and people I could check. wit
What I was interested was in seeing how far does the brand take what it promises on its site. And that took me to the showroom at Borivali and Oberoi Mall in Goregaon.
I was suitably impressed by the near-templatised humanly perfected identical treatment. I can endorse what Tanishq says about their customer service. “We strive to ensure that every employee at Tanishq is welcomed into the folds of our protective family with their best interest being one of our main concerns. Our Karigars are provided with world-class facilities, a safe and supportive environment and are well taken care of with benefits like health care and financial aid. With the advancement of jewellery making equipment and technology, our workers also gain training and access to these top-of-the-line machines to aid in the creation process of their masterpieces.”
TANISHQ JEWELLERY MAKING CHARGES.
Tanishq has become a benchmark of purity and customer service in gold jewellery. People, after experiencing carat deviation between claimed and actual on their old jewellery, have shifted. They are now willing to pay a premium on making charges once they are assured of the purity and carat of the gold they are buying. Though Tanishq talks of every jewellery piece being crafted to give it a signature finish and the availability of a wide range of gold jewellery where the making charge start at 8% only. Now, this is the standard ploy; you hardly find much jewellery at 8% making charges. Mostly it is around 18-20%. Maybe a Tata brand could be a bit more transparent than starting at 8% gimmick.
PUSHING THE PURCHASE VALUE.
The team of salesperson take good care and keeps you engaged. It is their role to push the value of the purchase. Hence if you say you want a jewellery costing Rs 1 lakh, they will show something starting at 1.5 lakh. This strains customers from the middle-income household who walk in after doing their complete maths.
The customers finds themselves constrained in the ambience of the showroom. They feel hesitant voicing their concern. Their body language closes out. There would be a feeling and a question if they were better at the family jeweller.
The joy of buying gets threatened. Maybe it is nice to show 1.5 lakh but please show then the lakh piece too.
THE KARAT METER MAGIC AND ISSUES.
The state-of-the-art Karatmeter present in every Tanishq store is a very accurate way of measuring the purity of Gold. I have personally experienced the trust it evokes and has seen it tilt discussion in favour of Tanishq.
THE MELT BEFORE YOUR EYES MAGIC.
When a customer brings old gold for exchange at Tanishq, he or she sees the old gold melt in front of their eyes. The pre-and-post melt weighing is done right in front of you. The result, the weight and the karat reading are always right.
THE MATHEMATICAL CHALLENGE CUSTOMER.
Here is what I witnessed at one of the Tanishq showrooms. The Tanishq team takes the pain to explain to mathematically inclined jewellery exchange couple how a 40 gram 23-Karat and a 10 gram 20-Karat gold after melting can become 50 gram of 18.3-Karat. They are convinced only when another customer who is watching the argument and steps in to explain. It is all about soldering – tanka in the old jewellery.
The couple understands and compliments, saying they have got their old jewellery checked in two towns across three Tanishq showroom getting precisely the same reading. Maybe some amount of pre-explanation is required.
THE GOLD HARVEST SCHEME.
You should see how the salesman, while selling a small piece, is busy upselling dreams. He is pushing the Gold Harvest Scheme. Where one can accumulate money over a period of time and at the end of the period, buy the jewellery they want. With the Tata brand, the security of money is guaranteed. I would presume Tanishq showroom at least the one I visited on that particular day was showing a minimum of 50% GHS subscription.
BIG HEARTED RELATIONSHIP.
Tanishq is taking personalisation and emotional touch to a new level. When you unsubscribe to their mail, what you read before you say click is so endearing. “We’d be terribly sad if we can’t send you emails any more. But if you’ve had enough, with a heavy heart, we say this. Click here to unsubscribe.”
This service standard is apparent across Tanishq, Zoya, Mia, Caratline, Helios World Of Titan, Fastrack, Titan eye plus Skinn. It is how the complete brand trust is retained and strengthened.
TANISHQ, BEYOND GOLD AND SELLING.
It feels good to know some more facts about Tanishq sincerity. So, what if my source is just its website. I will trust the brand to tell me the truth.
Over 70% of the water used in manufacturing is recycled.
30% of the energy used in manufacturing is renewable.
40% of the Gold used comes from recycled sources.
The Titan Kanya Initiative helping educate more than 34,000 girls.
Tanishq has partnered with OMI to launch and execute its latest campaign ‘Ahalya’. The campaign is visible in cities including Delhi, Mumbai, Bengaluru, Chennai, Ahemdabad, Pune, Hyderabad, Kolkata, Lucknow, Chandigarh, Baroda, Agra, Surat, Coimbatore, Indore and Ludhiana.
Speaking on the campaign, Naresh Bhandari, COO, OMI, Laqshya Media Group said: “The exceptional diamond collection and creative has been brilliantly brought alive using this campaign and the handpicked media units has done complete justice to the magnum of the campaign. It very well conveys the message of Tej that every woman possesses and which needs to be realized. We have used our in-house research tool to capture the apt pockets that will ensure a wide reach. A three-week long campaign duration will ensure that the campaign and its message stays back with its TG. I am extremely proud of the team as they are constantly challenging, improving and setting higher benchmarks.”
Added Deepika Tewari, Associate Vice President– Marketing, Jewellery Division at Titan: “We’re launching this exceptional diamond jewellery collection because it reflects the inner fire emanating from the woman who adorns it. The campaign captures the brilliance, scintillation and fire in the diamonds of this collection and is an ode to the beauty of the woman who is her own muse. We hope women enjoy experiencing this collection as much as we enjoyed bringing it to them.”
Tanishq has unveiled a new campaign starring Deepika Padukone reminiscing her various milestones, while going through her keepsake box.
Said Deepika Tewari, Associate Vice President – Marketing, Jewellery Division at Titan: “A woman should always set forth to celebrate herself at every stage in her life and this time Tanishq brings in Swayahm collection which resonates with every woman who takes pride in herself. She deserves to celebrate her smallest of achievements and failures too because it is these small moments that make all the difference and make her who she truly is. In the film as well, we have brought in the aspect of reminiscing the past memories which have been a part of her integral growth and thus appreciating her very being.”
Added Sagar Kapoor Chief Creative Officer, Lowe Lintas: “Like the name itself, Swayahm carries an insightful message. Of celebrating oneself at every juncture of life. Women are so busy appreciating and caring for their loved ones that they seldom remember to love themselves. The jewellery is one such gift she gifts herself.”
Fastrack has recently launched the latest version of its wearable activity tracker ‘Fastrack Reflex 2.0’. To promote this new-age activity tracker, Lowe Lintas Bangalore has conceived a campaign film.
Said Suparna Mitra, Chief Marketing Officer, Titan: “The mere thought of losing our phone sends all of us into a panic frenzy. And the perfect solution to this is Reflex 2.0’s phone finder feature. While the smart band has other new features, we thought this would be an interesting take to appeal to the growing number of smart wearable users of today.”
Commenting on the campaign, Arun Iyer, Chairman and Chief Creative Officer, Lowe Lintas added: “The idea came from a very simple insight, our world seems to fall apart in the moments just after we realise we’ve lost our phone. We are inconsolable and feel like a ‘loser’ in every sense of the word. We decided to have a bit of fun and showcase how with the Fastrack Reflex 2.0 you never have to feel like a loser again.”
Happy McGarry bowen has unveiled the latest film for Fastrack titled ‘Shut the fake up’. With this campaign, Fastrack challenges the norms and carves a pathway for millennials.
Speaking on the new direction, Suparna Mitra, Chief Marketing Officer at Titan said: “Following our tradition of being in tune with the language of the youth, this campaign fits in, seamlessly. Fastrack has always spoken the language of the youth and this TVC is no exception. Set in a relevant background, the film represents many quintessential elements to today’s youngster; from a simple chat, to actually meeting the person. The TVC borrows from the archetypal ‘boy meets girl’ narrative and showcases two versions of your life – with and without Fastrack.â€
Added Ayushman Chiranewala, Head of Marketing, Fastrack: “Fastrack being a young brand has always been the candid voice for the millennial generation. The brand has always stayed true to being unapologetic and bold in its communication. The new ‘Shut the Fake Up’ campaign is testament to the brand’s longstanding philosophy of being true to yourself and breaking status quo. As part of the larger campaign, the brand looks to ignite amongst its audience the thought of living their lives on their own accord, and we at Fastrack celebrate this individuality.â€
Said Kartik Iyer, CEO Happy Mcgarry bowen: “The common thread we found was that the youth today are less and less afraid of baring themselves and showing who they truly are. We thought this was a great point of view for Fastrack to stand up and own.â€
The news of the loss of a client in advertising is big, not just for the agency that has bagged the account, but also for the incumbent that has seen the exit of a relationship. And whilst an official communique came in from Maxus, we thought it would be good to do a Q&A with Sam Balsara, Chairman, Madison World, on his sentiments on the loss of the ITC business. Normally, any business leader would hesitate doing it, but not when it’s Balsara. Always very candid, and not one to shy away from facing what may appear to uncomfortable questions from Pradyuman Maheshwari. Read on….
Question: How do you view the exit of ITC? Your comments on what you think could have led to the account moving out? (Since ITC is a homegrown FMCG, one can’t even attribute it on an international realignment.)
Sam Balsara (SB): We are of course sorry to know that we will be losing the ITC account. We cannot comment on what could have led to the account moving out, because as a policy we do not comment on client relationships. ITC continues to be one of our valuable clients at Madison PR.
Interestingly, Madison recently bagged Titan, an account held by Maxus. Would you say these movements (and account swaps, if we can call them) are part of the game? Is that the way things work in the advertising world?
SB:Unfortunately, yes that’s the way things work in our advertising world. That is what makes our world so exciting and challenging. It’s a sign of the new VUCA (Volatile, Ambiguous, Complex, Uncertain) world we live in. It’s interesting to see that recently of the three large accounts that came up for pitch – Maruti, Titan and ITC, none of the incumbent agencies retained their accounts. We won our fair share of accounts at play, having won the prestigious Titan/Tanishq account.
Given that ITC was a significant business, will this impact in [your] staffing?
SB: We have some vacancies across offices and also need people to handle the new businesses we have won, so our endeavour will be to accommodate as many people as we can.
There is talk on the street on how the ITC exit is going to severely impact the Madison stature in the Indian media agency scene. Your comments and a word to naysayers/detractors.
SB: In the last 12 months, Madison Media has won the media mandate of 21 new clients, which include some large ones like BJP election campaign in UP and Uttarakhand, Ministry of Petroleum, Dixcy Scott undergarments, Times Jobs, RBL Bank and National Basketball Association (NBA – US) and Titan/Tanishq amongst many others.
Madison Media now handles the media mandate for over 80 media clients. Our decision, a few years ago to not restrict ourselves to only large clients, but to include some medium sized ones, has as you can see paid rich dividends and de-risked our business considerably.
Vikram[Sakhuja] has done a good job of attracting and bringing in our roster almost 35 new clients in the last two years. Lara [BalsaraVajifdar] continues to do a good job of growing Madison World, which across its 11 units now handles over 450 clients. And we continue to hold a 26% stake in Mediacom that handles P&G and many other clients.
So, the talk is mildly amusing. But, as they say, “Only the paranoid surviveâ€, so I take it seriously.
Titan Raga has unveiled a brand campaign that conveys a strong message on the choice of motherhood. Reaffirming the campaign message of ‘Khud Se NayaRishta’, the TVC emphasizss that motherhood is a desired choice and not a sacrifice. Conceptualised by Ogilvy, the ad film has been directed by Vinil Mathew of ÂÂÂÂBreathless films.
The TVC is set at a beautiful baby shower. We see a young mother-to-be speak from her heart about the kind of mother she aspires to be. She starts off with the traditional things she will not follow, often defined by society as traits of a good mother. Rather, she appreciates her own mother for being unconventional – a woman who did not give up on her life, aspirations and passions. And for that very reason, her mother is her role model, teaching her to love her life as much as she will love her newborn baby.
Said Sirish Chandrashekar, Marketing Head, Titan Watches: “Titan Raga’s brand films have always reflected the Modern Indian woman’s progressive views through contexts that are relevant to her life. In this film, we explored the evolving codes of motherhood. It is about living your life fully, without being judged and knowing that being a mother is not a sacrifice, but a choice.â€
Added Azazul Haque, Executive Creative Director, Ogilvy & Mather: “In the new campaign, the Raga woman questions the established definitions of motherhood. We wanted to pick an insight, a subject of conversation that’s relevant to majority of modern Indian woman. The story of a young mother, inspired by her own mother who has redefined motherhood looked emotional, touching and yet an extremely strong narrative to communicate what Titan Raga stands for.â€
Skinn by Titan, a range of exquisite French fragrances, has aired an all-French ad film. Highlighting the French origin of Skinns’s range of perfumes, the film was initially aired without subtitles, thus creating intrigue and emphasising the French connect.
The TVC showcases the playful and flirtatious banter between a man and woman at a fragrance store. While the attire and the background score are French inspired; the voiceover is what unfalteringly delivers the #BornFrench message. There are many things to love about the French, but the elegance and charm with which they flirt is perhaps the most coveted of all, which is rightly captured in the ad film.
Kalpana Rangamani, Business Head – Fragrances, Titan, said, “With Skinn, we aim at making fine French fragrances accessible to men and women with our sweet price point. We have seen that perfumery as a category is well accepted among the young, contemporary and well-travelled audience. By showcasing a witty and flirtatious conversation in the ad film, we are appealing to a category of modern consumers who are confident in their own skin and celebrate the nuances of life. The film establishes the French connect of Skinn fragrances which are crafted by master perfumers and bottled in France, which is a testament to the products’ quality.â€
Sharing his thoughts on the ad film, Azaz Haque, Executive Creative Director, Ogilvy & Mather, said, “This being Skinn’s second major TV campaign, we were keen to break clutter and get noticed by the consumer in this loud market. With this ad film in all French, we believe the brand will evoke the desired intrigue at launch, which will then be followed by a version with English subtitles on TV and online. It is a very bold and gutsy move by the brand to launch an ad film in a foreign language – a decision we are thrilled and excited about.â€
Skinn’s range of Eau de Parfums is crafted by award-winning master perfumers, using the best quality ingredients and bottled in France. The fragrances are available in 1350 outlets in the country – across World of Titan, multi-brand lifestyle and accessories stores, online partners and authorized dealers.
New research published by Titan Company’s Paradox Panel, a think-tank convened to research, debate and develop insights into India’s 21-35 year-olds states that the status associated with communicating and sharing each stage of the purchase process is potentially more important to India’s millennial consumers than what they actually purchase.
According to the report, with 89 per cent of Indian millennials researching online before making a purchase, and 74 per cent believing that they influence the buying decisions of others, the entire consumption process has become an opportunity to enhance profile and status – from research to post-purchase.
While India’s millennials are extremely individualistic in their shopping habits, the report suggests that 43 per cent Indian millennials shop alone and a third of them cite ‘personal satisfaction’ as the single most important factor behind their decision-making – the need for endorsement, validation and communication of each stage of the purchase process remains ever-present. Further, 9 out of 10 Indian millennials actually believe it’s their responsibility to share feedback with companies after a good or bad brand experience; sharing is not merely desirable for millennials, it has become a fundamental aspect of consumer behaviour.
The concept of Collective Individualism highlights this demographic group’s obsession with self-expression, individual choice and personal opinion, while at the same time exhibiting an unprecedented desire to share and belong to some form of community, both in the professional and personal context. According to the Paradox Panel’s Second Quarterly Report – India’s Millennial Paradox and what it means for the way they consume – this contradiction is palpable at each stage of the purchase process.
Another consumer trend revealed in the report is millennials’ obsession with the search for wisdom; not knowledge in the traditional sense, but rather information which is compelling yet difficult to find – the more compelling the information and complex the search the greater the resulting prestige.
According to S Ravi Kant, CEO, Eyewear Division & Executive Vice President Corporate Communications, the purchase process perfectly reflects the Collective Individual paradox at the heart of India’s millennials. “India’s millennials see value not just beyond the product but in all stages of the ‘highly involved’ purchase cycle; from the research and selection to the acquisition and the final experience. The ability to share and validate each step of the process is absolutely critical. The contradiction being that, while today’s millennial consumers demand an experience which is genuinely personalised and unique, they also crave endorsement and approval at each stage of the process.”
To mark Titan company’s 25th anniversary, the Paradox Panel comprising Aditya Swamy – Executive Vice President, MTV India, Dr. Bino Paul – Professor and Chairperson, Tata Institute of Social Sciences, Kaustav Sengupta – Associate Professor at National Institute of Fashion Technology, Sam Ahmed, Film Director and Arun Nair, Your Design and Punchline will be exploring the implications of the Millennial Paradox on India’s youth in terms of their consumer behaviour, family and relationships, professional lives and careers, and leisure.