Tag: Jaideep Shergill

  • Jaideep Shergill moves on as MSLGroup elevates Chetan Mahajan & Amit Misra to co-MDs

    By A Correspondent

     

    MSLGroup has introduced a new go-to-market strategy and has promoted Chetan Mahajan and Amit Misra to co-MDs of MSLGROUP in India. Together, Chetan Mahajan and Amit Misra will jointly lead a united agency that comprises the key brands of MSLGROUP, 20:20 MSL, Publicis Consultants, Social Hive and Creative+. They will report directly to Glenn Osaki, MSLGROUP Asia President. Meanwhile, Group CEO Jaideep Shergill will hand over his operational management responsibilities to Amit Misra and Chetan Mahajan effective Jan 1, 2015, and will move into a new consulting role working in partnership with MSLGroup India founder and Chairman Emeritus, Sunil Gautam. This new business venture will feature advisory for Indian start-ups, including M&A, investment strategies and mentoring young/smart entrepreneurs.

     

    “Chetan and Amit, together with the existing MSLGROUP in India leadership team, will take the agency to greater heights by implementing MSLGROUP’s new go-to-market strategy focusing on integrated and insight-based communications that is geared to impact our clients’ business goals,” said Glenn Osaki, Asia President, MSLGROUP.

     

    Together the co-MDs will lead the India rollout of MSLGROUP’s new go-to-market strategy and planning methodology based on insight, integration and impact. Chetan Mahajan and Amit Misra will also build synergies at the group level by breaking down silos, sharing resources, increasing talent development opportunities, driving thought leadership, and making strategic investment decisions that support key geographies, practices and innovation.

     

  • Raymond appoints MSLGROUP as communications partner

    By A Correspondent

     

    The Raymond Group has appointed MSLGROUP as their partner for strategic advisory, creative unbound communications and engagement solutions in the country.

     

    Jaideep Shergill

    Commenting on the new business win, Jaideep Shergill, CEO India, MSLGROUP, said, “Partnering with The Raymond Group is a very exciting opportunity for us to lead the next level of engagement and innovation in this ever-changing consumer landscape. With the emergence of new media tools, we are committed towards adding value that provides real impact on business and helps brands stay ahead and stay relevant against the competitive backdrop. For Raymond, our attempt is to create channel agnostic programs that excite and inspire.”

     

    The mandate with the Raymond Group includes brand building, reputation management, influencer outreach, and crisis and issues management.

     

    “The strength of MSLGROUP pan India network coupled with the team’s ability to understand our business and recommend creative ideas were pivotal in our decision to appoint them as our communications partner. In this cluttered marketplace, it is essential not just to connect with our consumers but also to engage them in a meaningful dialogue. We look forward to working with MSLGROUP to reach out to our ever growing consumer base spread across product categories, thus reinforcing our strong brand equity,” said Rohit Khanna, Head – Corporate Communications, Raymond Limited.

     

    The Raymond Group offers end-to-end solutions for fabrics and garmenting in India. Some of the leading brands within its portfolio include Raymond, Park Avenue, Color Plus, Parx and Raymond Premium Apparel amongst others. Raymond also has one of the largest exclusive retail networks in the textile and fashion space in India through its exclusive chain of outlets – ‘The Raymond Shop’.

     

  • MSLGroup bags multiple client wins

    By a correspondent

     

    MSLGROUP has announced a series of recent new business wins for April and May 2014. MCX, PNB Metlife Insurance, and Steelcase have all chosen MSLGROUP as their partner for strategic advisory and creative unbound communications and engagement solutions in India.

     

    Programs include brand building, reputation management, financial communications, corporate social responsibility (CSR); and crisis and issues management.

     

    Jaideep Shergill

    Commenting on the new business wins, Jaideep Shergill, CEO India, MSLGROUP, said: “With rapidly evolving media landscape and emergence of new media tools, especially in India, clients require consultancy firms to add value to brands through selecting ways of engagement which are not only ‘now’ but also ‘next’. This makes agencies like MSLGROUP more relevant than ever, and these wins clearly show that more and more clients trust us to help them stay ahead of this ever-changing landscape to provide real impact on their business.”

     

    MCX is India’s first and largest commodity exchange in India. The company has entrusted MSLGROUP with strategic advisory for corporate reputation management encompassing influencer engagement, crisis communication and corporate responsibility responsibilities.

     

    PNB MetLife brings together the financial strength of one of the world’s leading life insurance providers, MetLife, Inc., and the credibility and reliability of Punjab National Bank, one of India’s oldest and leading nationalized banks. MSLGROUP has been assigned the duties for developing and implementing an integrated marketing program, as well as providing strategic consultancy when required.

     

    Steelcase is a global leader in the office furniture industry, which helps to create great experiences for the world’s leading organizations. MSLGROUP is working closely with Steelcase to provide creative solutions with an integrated communications approach. Being a technology leader and pioneer in innovations, MSLGROUP in India is helping Steelcase to raise awareness through traditional media relations, social media and influencer outreach.

     

  • PRCAI elects new committee; Sharif Rangnekar continues term as President

    By A Correspondent

     

    The Public Relations Consultants Association of India (PRCAI) has elected a new management committee and regional chapter heads for 2014-2016.

     

    The association re-elected Sharif D Rangnekar, CEO & Director, Integral PR, for the post of President. Nitin Mantri, CEO, Avian Media, was elected as Vice-President and Jaideep Shergill, CEO, MSL India, as Secretary.

     

    As part of its national outreach, the regional chapter heads elected are Pulkit Srivastava, Director, Perfect Relations, as Chairperson, North; Julie Joseph, Vice-President, Technology Vertical, The Practice as Chairperson, South; Madhuri Sen, MD, Waggener Edstrom, as Chairperson, West; and Basav Bhattacharya, Strategic Consultant, Integral PR as Chairperson, East.

     

    Commenting on being re-elected President, Mr Rangnekar said: “The dynamics of communications are changing at a very fast pace. The PR industry continues to gain prominence as demand for credible branding, positioning and communications is growing rapidly. In a scenario such as this, the industry association intends to underline the importance of good work, our role and ethics. We, at PRCAI intend to take these factors seriously to our stakeholders, and address these on top priority.”

     

  • MSL Group enhances Events & Experiential service offerings

    By a correspondent

     

    MSLGROUP India has announced the enhancement of its service offering – Events and Experiential. The refreshed service would enable MSLGROUP to offer seamlessly integrated campaigns across multiple channels for marketing and communications programmes. Integrating with its existing service offerings in traditional PR, social media/digital and content solutions, MSLGROUP, India will now provide event planning, management and execution for a range of projects targeting media as well as other stakeholders. The team comprises of extremely skilled professionals with a diverse range of experience and skills having worked extensively with reputed clients.

     

    Audiences today skim through the onslaught of information provided by various media, forcing advertisers and marketers to constantly scramble for new, inventive ways to connect and make an impact with their target audience. As the most impactful campaigns are based on one, big idea which is rolled out through a 360 degree approach, MSLGROUP further enhances this critical offering from amongst its roster of traditional PR, Digital, Creative and Content Creation. This refreshed service offering will employ a strategic and innovative approach to convey the brand message thereby helping the company create stronger connections and relationships with the consumer.

     

    Jaideep Shergill, CEO, MSLGROUP in India, said: “The industry is evolving and clients are looking for creative and innovative ways to engage with their target audience, which goes beyond tried and tested methods. Being an integrated communications firm, we, at MSLGROUP, in India, firmly believe in the power of well-crafted and well-executed experiences which enables the target audience to engage with the brand and its story. Our distinctive way of conceptualizing and creating successful events for our clients helps us to stand out in the marketplace.”

     

    The team has been instrumental in planning the event to announce the historical launch of Australia’s leading back, Westpac, in India. Some other notable clients that the firm has worked with are Steelcase for the launch of its Gesture Chair, Manpasand Beverages India Pvt. Ltd. for the launch of a new beverage, Global Gases Pvt. Ltd. for a plant inauguration in Chennai, History TV18 for the visit of extraordinary magician, Dynamo to name a few.

     

  • Last Year, This Year

     

    By Shobhana Nair

     

    The financial Year 2013-14 may have ended with some optimism given the forthcoming elections, but was the year good for the advertising and marketing services sector? We spoke to a few industry leaders to get their views about the same and also asked them to look ahead.

     

    Ashish Bhasin, Chairman India & CEO South East Asia, Aegis Group plc:

    Last year was a brilliant year for us, because it was the first year that we managed to bring Dentsu and Aegis together to form the DAN Network. We saw a lot of growth in digital, out-of-home, retail and so on. We were happy that our growth rate was two-and-a-half times more than the market growth rate and we managed to gain a lot of market share, etc. For us, it was a good year and it has set the pace for the following year. We are looking forward to more growth as we’ve gathered momentum on the basis of the growth that we had in the past few months. As a model, we have one P&L across the country so nobody is driving to sell just TV or Print to the client. We do whatever is required for the brand as nobody has an agenda. That’s giving us a huge competitive edge in the market. The idea is to give to benefit of specialization to the client.”

     

    Nagesh Alai, Chairman, Draftfcb Group India:

    “I would say advertising is inextricably linked to the macro and micro economic environment. Considering that India’s GDP growth for FY 2013-14 is expected to be sub-5 percent, the advertising industry’s growth would be in the range of 5 to 6 percent at best. FCB Ulka Group’s growth would be about 6-7%. Overall, it has been a challenging year for the industry. Given the general elections and a sort of policy and execution vacuum till the new government gets in place and that the macro-economic indicators are still in the caution mode, my personal view is FY 2014-15 is going to be no different than the previous year. There is an air of exuberance and over expectation, which may not materialise in the current year.  Note that even a country goes through economic cycles and the worst is not over yet for the Indian economy. Q 4 of the 2014-15 may show some pick-up trends.”

     

    Ashok Venkatramani, Chief Executive Officer, MCCS

    It’s a mixed bag as the first half was not good at all due to recession, slowing down of economy, the fear of ad cap getting implemented. The first half was not very good but the second half was marginally better than the first half because of the elections. Overall it has been an average year.

     

    FY 14-15 will augur well if there’s a stable or a strong government. With a Fractured mandate comes uncertainty and then I expect it to be bad.

     

    Suresh Srinivasan, Vice President (Advt), The Hindu Group:

    It was a good year for the print industry which fared better than television on an overall basis with reference to revenues. Despite subdued economic conditions coupled with low growth, high inflation and with Forex volatility the industry performed well. The growth was more or less in line with the growth projected, largely contributed by significant growths from Realty, FMCG, Retail and Consumer Durables.  Auto, Education and BFSI verticals fared lower than expectations. Rising incomes and infrastructure development in tier2/3 towns saw several retail brands expand their store presence coupled with ad expenditures.

     

    It will be one of the best years for print. AdEx on elections alone will be significant with the rupee getting stronger, stock markets hitting an all time high and with the hope of a stable and better government the economic growth will be higher leading to optimism and higher spends in print advertising.

     

    Auto and BFSI are looking poised for a revival. We are already seeing good volumes in our Tamil daily indicating there is room for good language publications and the trend should continue.”

     

    Asheesh Chatterjee, Chief Financial Officer, RBNL

    For the TV market, the growth has not been strong. The 12-minute ad cap & LC1 ratings added a lot of pressure on the TV broadcasting company. But the good news was on the digitization front as there was rapid progress. Hence, clearly it was a mixed year. With respect to our channel, Big Magic has grown steadily and there are a lot of good things that we are expecting from this year like the ad cap which will help a large number of channels as the advertising money will be spread across them including the smaller ones who otherwise were not getting inventory.”

     

    Alok Jalan, Managing Director, Laqshya Media Group:

    “It was generally a mixed year. While the year started on a good note and the first quarter was very good, things slowed down in the next two quarters and then bounced back again in the last quarter. Overall the industry growth was about 8-10%. For Laqshya Media Group, revenue- wise it was a mixed year where some verticals and markets showed very high growth while some fared below expectations. That aside, we have looked at new areas to expand our footprint in terms of media ownership.

     

    I feel 2014-15 will be a turnaround year for advertising and marketing industry. I believe that we will see early signs of revival from the first quarter itself and second half of the year is likely to be substantially better. Also industries like BFSI, Auto and Real Estate who were less active in the current financial year will become more active in the coming year by putting more media investments on the table. What I am also looking forward to seeing is the growth of digital OOH advertising in India… it is quickly becoming crucial to the transitioning media ecosystem.”

     

    Roshan Abbas, Managing Director, Encompass Events:

    2013 has been a good year for us! We focussed on new business development and got on board brands as diverse as Datsun, Fortis, GVK, Eicher, Samsung etc. Encompass has remained a leader in the business. I asked about 20 agency members of the Event and Entertainment Management Association (EEMA) and most have said the year saw a lot more competition and no growth. Those who focussed on internal cost management or capability building have improved margins while the ones who have invested in IPs over the long term are hoping for a profitable return soon. There were multiple new arena-based events and detonation festivals from EDM to Wellness, etc. but the jury is out on spend versus return.”

     

    Neeraj Roy, MD and CEO, Hungama Digital Media Entertainment Pvt. Ltd:

    “FY 14 has been one of the most challenging years for the VAS economy in India because of the implementation of the TRAI directive which was initiated back in     FY 13 and had a subsequent implementation in July 13. Therefore in the back of that, across the board there would have been very vast erosion. Around the same time, telecom companies were grappling with challenges of cancelling licenses to overall costs going up in this way. It’s really been one of the difficult challenging years. As a company which has been the leader in the industry, we had to experience it the same way. Fortunately for us, there are other areas where we focussed like the gaming industry & the international markets. It’s been a tough year but has only made us more determined & gritty. I don’t see the market turning in an extremely positive territory immediately in the coming financial year. I believe the first 6 months will be extremely crucial as the new government comes into power. It is important to know what will be their outlook towards the telecom economy as it needs a lot of policy driven direction. If that is done then I think it will set the pace for the growth phase in the next couple of years. In FY 15, I would say I am cautiously optimistic about FY 15.”

     

    Jaideep Shergill, CEO, HANMER MSL

    We follow a calendar year for global reporting so that’s January to December, 2013. The year was good for us and we grew. In fact the first two months of 2014 have also started on a good note. In my assessment, the industry grew at about 10 percent overall.

     

     

     

    Sabyasachi Mitter, Managing Director, Interface Business Solutions (I) Pvt. Ltd:

    “I think overall 2013-14 was a tough year for the industry. The rising dollar, political paralysis and an overall depressed sentiment led to a lot of cautious approach by marketers. A lot of independent digital agencies got acquired in the last financial year continuing the trend of consolidation. On an average my estimation of growth for the digital industry would be in the range of 20%. For ibs, the last year has been good with a turnover growing 90% YOY. We have been aggressively investing in talent, research and development hence profit growths have been more modest.

     

    The initial trends point towards a great year ahead. The dollar has dropped below the psychological Rs 60 mark. There is a belief that if the elections result in a decisive and stable government at the centre, overall economic outlook would be extremely positive. On the back of the last two years of caution, this could lead to a 30-40% growth in the digital industry. We at ibs are also extremely bullish about 2014-15.”

     

  • MSL wins 6 new clients for strategic & integrated comms

    By A Correspondent

     

    MSLGroup, the Publicis Groupe’s flagship strategic communications and engagement company, has announces acquisition of six new clients across a range of industries, which includes, Tata Motors, Changi Airport Group (CAG), Monster Energy Drink, Videocon D2H, Sobha Developers, and Kinetic Group, for strategic brand communications and integrated engagement campaigns.

     

    Jaideep Shergill

    Said Jaideep Shergill, CEO of the firm in India, “The industry is evolving and clients are looking for strategic and integrated communications that will differentiate them in the marketplace. We are pleased to partner well-known and established players like these.”

     

  • Jaideep Shergill | A PR award at Goafest: About time!

    Jaideep Shergill

    By Jaideep Shergill

     

    My first reaction on hearing that Goafest has introduced a public relations (PR) Abby was that it was an overdue, but welcome development. PR has never been mentioned in the same breath as advertising despite rising evidence from around the globe that unidirectional communication is in decline. Meaningful engagement on multiple platforms is the way ahead, and it’s the PR industry that has been providing it.

     

    The Abby is a logical step in the evolution of Goafest. The event needs to go from being advertising-dominated to a well-rounded event that represents every discipline of marketing communications. This will raise not just the interest in it but, more importantly, its credibility.

     

    The fact is the Indian PR industry needs such a high-profile platform. While we have regional and global PR awards, we don’t have any comparable ones in India. Goafest is India’s biggest communications event and the PR industry needs to make a mark there.

     

    I have one fear, though. In similar events elsewhere, we have seen ad agencies entering for the PR awards – and winning. Strange as it may sound, it’s rare for a PR award to go to a PR agency!

     

    If that happens at Goafest, too, then the purpose of the awards would be defeated and the PR industry would have, in fact, suffered a setback. Of course, the onus is squarely on PR agencies to make sure this doesn’t happen. We need to deliver strategic value and then aggressively market our successes.

     

    As with every step forward, it’s up to us.

     

    Jaideep Shergill is CEO, India, MSLGroup

     

  • Yeh clients maange more. PR agency honchos say in third edition of MSLGroup’s annual report

    By A Correspondent

     

    PR and social engagement network MSLGroup has released the third edition of its annual PR industry report. Titled ‘Public Relations in India: The Impact of the Economic Downturn and the 2014 Outlook’, the study carries a survey of senior PR professionals – account directors and above – to understand where they believed the industry was headed in 2014.

     

    What emerged was a picture of cautious optimism. Most respondents felt that growth would be strong but there were serious challenges: squeezed cash flows, clients expecting more for the same fees, and shrinking budgets in some cases. The talent shortage continues to remain a major concern, notes a communique

     

    Some of the survey’s findings:

    • About 20% of the respondents said industry growth would be in the 15%-20% range in 2014. What’s interesting is that this growth would happen despite clients cutting overall communication budgets. This indicates that money is being diverted from other disciplines, such as advertising, to PR.
    • Despite the downturn, 30% of respondents said clients had increased budgets either ‘somewhat’ or ‘drastically’.
    • Most felt that the tough times would last for several months more.
    • An overwhelming majority – 90% – said clients were demanding more for the same fees.
    • Respondents identified integrated marketing communications as the best way to grow business.
    • Apart from digital, clients are demanding crisis communications, training, content and research and insights from their PR agencies.

     

    Jaideep Shergill

    Said Jaideep Shergill, CEO of MSLGroup in India: “This is a time of great churn for the industry. Ground realities – from the evolution of media to the increasing number of stakeholders to what clients want – are changing fast and it’s a challenge to keep up. Thankfully, the industry has shown the capacity and resilience required, and this is evident from the survey’s findings.”

     

    The second section of the report examines the rise of cheap smartphones and their impact on marketing communications. As India becomes the new battleground for high-end smart phones, there is a ‘sub-revolution’ bubbling under. Given the country’s price sensitivity, several firms have unleashed a range of cheap smart phones that have become very popular. The Slideshare link of the report is: http://www.slideshare.net/mslgroup/india-pr-report-2014-mslgroup.

     

  • MSLGroup elevates 4 from India to Asia regional practice leadership

    By A Correspondent

     

    MSLGroup, the Publicis Groupe’s strategic communications and engagement consultancy, has announced the appointment of eight new regional practice group leaders and two regional deputy practice group leaders across Asia to further strengthen the firm’s expertise and leadership.

     

    Glenn Osaki
    Jaideep Shergill

    The practice leaders will have as their mandate to ensure MSL’s regional leadership position in their respective practice through best-in-class client service and strategic counsel amongst.

     

    Said Glenn Osaki, President Asia, MSLGroup, said: “Most of these top talents and leaders have been with us for many years, some have grown with us for over a decade. We are very happy to appoint these experts to take on international leadership roles and to contribute to developing the future of MSLGroup in Asia and globally.”

     

     

    Amrit Ahuja

    Amit Misra

    Parveez Modak

    Narendra Nag

     

    The four Indians elevated to the role are: Amrit Ahuja (Business to Business and Technology), Amit Misra (Public Affairs), Parveez Modak (Employee Communication and Engagement) and Narendra Nag (Social Media). Meanwhile, MSLGroup India CEO Jaideep Shergill will continue his leadership role of the regional financial communications practice.

     

  • Do Indian Public Relations agencies need to reinvent to thrive?

     

    The writing may have been on the wall for a while, but with the strains of the slowdown, almost everyone the mood at the recently held PR and corporate communications conference Praxis 2013 was clear that Public Relations agencies need to reinvent to thrive. Some – though not necessarily on record – even said that in the form that it is practised in India, Public Relations needs to reinvent. Perhaps.

     

    MxMIndia asked a group of final year MBA (PR) students from Symbiosis Institute of Media and Communication (SIMC), Pune  – Deboshree Bhattacharjee, Nairita Ghosh, Karishma Khanna and Aditi Khare  to speak to a cross-section of industry professionals (in alphabetical order of their last names).

     

    Anne Costello – Regional Director – Asia Pacific, Text 100

    PR agencies need to look at an integrated picture, without segregating traditional and digital. It’s all about telling the story differently. We do this by creating personas for the buyer. We try to understand the buyer, the problem we are solving for him, the relevance of our story and finally, decide how we will reach him. In the coming times as well, storytelling will be key. Digital is but a medium.

     

    Ajay Kakar, CMO – Financial Services, Aditya Birla Group

    In recent years, the world has moved a distance. And the role that PR can play in the life of corporate India has changed dramatically. It is no longer only about media relations. The potential for PR agencies to influence CEOs, boardrooms and business has only heightened. But there is need for PR agencies to introspect: what is it that they can actually deliver – measurable and tangible deliveries. And are they staffed to deliver to this new world. They then need to educate the client world, hold their hand – and then deliver. More than ever before, there is an urgent need for PR agencies in India to do their own PR.

     

    Sconaid McGeachin, President & CEO (India, Middle East, Africa & Turkey) – Hill+Knowlton Strategies

    Digital certainly needs to be embraced. But as consultants in a changing industry, integration is important. PR agencies need to work on developing expertise based on sectors focus and engage in meaningful dialogue with their clients.”

     

    Sujit Patil, Vice President – Corporate Communications – Godrej

    It is absolutely essential for PR agencies to understand their client’s business better. This includes the context, the environment and the macro-economic picture. They need to stop being tactical and start being strategic. This also means that strategic measurement of PR is a must.

     

    David Rockland, Partner/CEO – Ketchum Change & Global Research and Chairman – AMEC

    There has to be marked movement towards research, analytics and insights. PR agencies often rush to the tactic, without engaging in the quest for insight creation. Big global companies work in an integrated manner, with a connection between the fun tactic and the reason behind. This can come through a clear understanding of the client, the business and the context.

     

    Radhika Shapoorjee – ‎President, South Asia, IPAN Hill+Knowlton Strategies

    Geography is now history. In this interconnected world, the terms local and global are dissolving – we live in an emotional economy. The role of public relations, ultimately, is to tap into emotions and bring confidence, thus ensuring that people have trust in your client’s business. While several things change, there are a few that don’t. The strings of the heart, for instance. PR agencies need to remember that and maintain clarity of thought to thrive.

     

    Jaideep Shergill, CEO, MSLgroup

    Yes, agencies must reinvent and fast if we need to thrive. In fact in some cases, we must change right away before it’s too late. The business is changing and we aren’t keeping up.

     

  • MSLGroup India launches Social Hive

    By A Correspondent

     

    MSLGroup India, Publicis Groupe’s strategic communications and engagement company, has announced the launch of its global digital and social practice in the country, Social Hive.

     

    Jaideep Shergill

    Jaideep Shergill, CEO, MSLGroup India, said, “While MSLGroup India has been a leader in digital and social engagement for years, the launch of Social Hive means that we are taking the practice to a new level, with even tighter connections across the globe. Digital and social capabilities are central parts of idea -based and fully-integrated client communications solutions. Our top talent at Social Hive makes us well positioned to continue to create award-winning work for our clients across all platforms”.

     

     

     

    Parveez Modak

    The Social Hive team in India is led by Senior Vice-President Parveez Modak and Vice-President Narendra Nag. The team comprises of more than 40 consultants in Mumbai and Delhi who manage 5 million people across communities. Social Hive’s strategic storytelling approach helps brands create stronger connections and relationships with the consumer.

     

    Glenn Osaki, MSLGroup Asia president, added, “In this fast-moving industry, keeping up is not enough. We have to lead. This large investment in Social Hive might be surprising given that we are already an industry leader in the digital and social space in India. But if we want to continue to attract the best talent and create the best campaigns for our clients, we have to constantly innovate and invest. Our expanding content creation capabilities, tools and insights will drive our digital and social leadership into the future.”

     

    Alongside Social Hive, MSLGroup has also launched a new proprietary and social tool: the Social Hive Index, which can benchmark a company’s social engagement and compare it to its peers.

     

    MSLGroup India’s social and digital communications is the leading practice of its kind, advising clients such as Sony, Monsanto, Volkswagen, KPMG, Singapore Tourism Board, Australian High Commission (OzFest), Whirlpool and eBay. The network has also won several international awards which showcase world class, outstanding performance in digital and social media, such as the International Business Awards (Bronze, Social Media Focused Campaign 2012, Sony Mobile) and the Bees Awards (Winner, Best Social CRM 2012, eBay India).