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  • Paritosh Joshi: So you want a job in the Media?

    By Paritosh Joshi

     

    MBA from a leading business school in the American Midwest, two years with a boutique investment bank in Boston and then this young man lands up for a chat about what he needs to do to get a job in the media.

     

    It is still easy to think there is a clear demarcation that sets the media apart from the rest of the world. Aamir, Ashton, Arnab and Aishwarya are in the Media. (They don’t even need surnames to identify them). Media people ‘need no introduction’. Us grunts have nothing worth introducing and thus, don’t need to be introduced.

     

    Or is it so simple?

     

    There were the Media people but they were few and readily identified as such. M J Akbar dazzled us with his insight in columns for a newspaper he edited. Rajat Sharma put people into the dock, quite literally, as he hosted a talk show. Derek O’Brien got all of us furiously scratching our heads even as he quizzed school kids. Madhuri Dixit sent testosterone levels into orbit merely by counting from 1 to 13. And Lalu had to invoke Sridevi’s cheeks in search of a universally comprehensible metaphor for Bihar’s roads.

     

    Then Tim Berners-Lee came along and changed everything, although for years after he thought up hypertext in an obscure corner of CERN, we would scarcely have known it.

     

    By the late 90s, regular blokes discovered that it was possible to find a wider audience for their periodic rants on WWW than they previously could muster around a water cooler or in a cafe. The web log, then portmanteau-ed to weblog and finally truncated to blog was born either in 1995 or 1997 (you can find an interesting history here).

     

    Then blogger came along in 1999, bang in the heady days of the Dotcom Boom and setting up a blog became Luddite-proof. From the very beginning, the blogging community had a wide range of interests and capability. The largest majority would create an account in an idle moment never to visit it ever again. A few would invest time and effort in their posts and endeavour to reach out to an audience with regular, engaging updates. Remember that these were people operating far away from the conventional notion, but what they were doing was indisputably publishing.

     

    Everyman had just stormed Fortress Media.

     

    It began with the written word. Soon enough, authors had found ways of adding pictures to their words. And the web was becoming more clever all the time. It was able to transport not just text but sound and video too. Also, devices to record audio and video had started to shrink in price and size even as they got massively more powerful, thus putting near professional quality sound and image acquisition within reach. Events unfolded at a rapid pace thereafter. Amazon pioneered a lightweight handheld device for reading digital publications. The Kindle was a runaway success and for the first time, books could be self-published by anyone with a good idea and capable penmanship without ever being imprinted onto the dead-tree medium. Soundcloud allowed wannabe speakers, singers and instrumentalists to distribute their art and craft without surrendering themselves to the crafty gnomes of the music industry. Youtube opened doors for every standup comic, ballerina, burlesque queen and cute kitten to show off its talents on glorious Technicolor video.

     

    But wait, we were talking about an investment banker contemplating a career in the media. So what’s with this long riff about what we now refer to, rather condescendingly I might add, as User Generated Content?

     

    Well, it wasn’t just individuals that got inspired to start using the all new powers of WWW to talk to their “Audience”. Businesses of every stripe saw the opportunity too. To be rather more honest, what they saw was consumers – happy and irate, sounding off about their brand experiences in these wide open spaces and were left with little choice but to deal, for better or worse, with what they were getting. Surely we’ve all heard the now almost apocryphal story of Coca Cola’s attempt to take down a fan page on Facebook that spectacularly backfired? To the point where they had to pretty much say ‘Let bygones be bygones and let’s be friends’? (Moral: Don’t clobber, co-opt).

     

    You see what’s happening here. Companies and brands were becoming broadcasters and publishers.

     

    At no time before in the history of our human civilization has communication across every conventional fence and barrier been so easy, inexpensive and by implication pervasive or ubiquitous. And barring the rare exception, individuals and entities find it more productive to be participants in this endless feast of reason and flow of soul than mere mute spectators. There’s even a taxonomy to describe different levels of involvement with media: Paid media are, as the name suggests, those that you have to buy access to. Earned media are where the media voluntarily carry news or content about you. Finally, owned media are, again as evidenced by the name, those that you own and control. Who doesn’t want earned and owned media?

     

    And what was it that we were talking about when we began this ramble? Ah, yes. A job in the media.

     

    I told the young man, he could stop looking. After all, every job- FMCG, Banking, Automobiles, Telecommunication, <insert randomly chosen industry name here> eventually, was going to be a job in the Media.

     

    Paritosh Joshi was until recently CEO, Star CJ. He has been a marketer, a mediaperson and a key officebearer on industry bodies. He is Strategic Advisor, Ormax Media. He can reached via his Twitter handle @paritoshZero

     

  • Indo-Pak music show to be simulcast on Colors & Sahara One

    By A Correspondent

     

    The broadcast media is going in for interesting alliances. Last year, Star and Zee tied up to forge a distribution alliance. Prior to that Viacom 18 and Sun had got together. Earlier this year, the Star Plus mega-show Satyamev Jayate tied up with Doordarshan for a simulcast. And now Sahara One’s India-Pakistan music show, Sur-Kshetra, will be aired simultaneously on younger but bigger GEC Colors.

    Colors  has announced a first-of-its-kind strategic tie-up with the Hindi general entertainment channel (GEC) Sahara One to simulcast the relatively new singing based reality show – Sur-Kshetra.

     

    Produced by Sahara One, in association with Gajendra ‘Antakshari’ Singh’s Saaibaba Telefilms, Sur-Kshetra will be a cross-border musical battle between the Indian Team, captained by Himesh Reshammiya and the Pakistani Team, captained by Atif Aslam. Evaluating the teams and judging the musical talent will be Asha Bhosle (India), Abida Parveen (Pakistan), and Runa Laila (Bangladesh).

     

    The show will be anchored by actor Ayesha Takia and the  episodes will also have musical stalwarts  like Ghulam Ali, Hadiqa Kiani and Sajjad Ali from Pakistan, and Suresh Wadkar, Ismail Darbar, Alka Yagnik and Sapna Mukherjee from India.

     

    Speaking about the strategic tie-up, Raj Nayak, CEO – Colors, said: “Music has the unique ability to unite people and today, it has brought two channels together. Sur-Kshetra will mark Colors’ foray into the singing non-fiction content segment and we are extremely excited about this new venture. By adding the show to our bouquet of offerings, we are working towards fulfilling our commitment to cohesive viewing, while providing our audiences with unique content keeping them engaged.”

     

    Adding to this, Suresh Mishra, Asst Director, Sahara One said: “With this legendary Indo-Pak musical grandeur, viewers from both the nations and across the globe will witness a new generation of gifted singers. We are very excited about this strategic tie-up with Colors, giving Sur-Kshetra a combination of two large platforms that does justice to the stature of the show”

  • Tesco expects Bengaluru to up competitive edge

    By N Shivapriya & Harsimran Julka

     

    The proposal to permit FDI in multi-brand retail may have come a cropper but as technology becomes the next big battleground for retailers, India may well be where these battles are fought.

     

    Tesco, the world’s third-largest retailer, is building a crack team in Bangalore as shopping goes online and supply-chain efficiencies become more critical in keeping prices affordable.

     

    From scheduling transportation in Thailand to floor planning for its stores in UK, there’s a bit of Bangalore in everything Tesco does, and its Chief Information Officer (CIO), Mike McNamara, only sees that growing in the days to come. “Digital and technology will be big battlegrounds within each of the markets,” McNamara told ET in an exclusive interview, and he sees the Bangalore office playing a central role in giving it that competitive edge.

     

    The centre started in 2004 and Tesco was one of the first retailers to set up a captive unit here. The world’s largest retailer, Walmart, also followed setting up Walmart Labs in Bangalore but only a few years ago. Both of them, as well as other global retailers, use Indian service providers for parts of their IT and analytics.

     

    Mr McNamara himself is averse to calling Tesco’s centre a captive because he finds it subservient. “We’ve watched it blossom from a fairly solid operations centre into something that’s doing this very sophisticated work,” he said.

     

    The centre employs over 6,000 people, who work on functions as varied as online advertising, mobile applications, store design and transport scheduling, in addition to IT and back-office functions.

     

    A team of mathematicians in Bangalore and UK work on algorithms for sophisticated supply chain systems that take into account everything from weather patterns to sporting events and seasonal variations. “If we don’t get the mathematics exactly right for the fresh foods, it goes waste. Getting it right is a tricky business – it’s a huge leverage on profitability,” said Mr McNamara.

     

    Mr McNamara, who is on Tesco’s executive committee, wants to centralise all the skills Tesco has learnt from its 100 years of retailing experience in UK at its facility in India and run the supply chain for its Asian markets from here. These markets are relatively newer for Tesco but they are already key markets from a revenue point. Korea, where it is the second-largest retailer, is also its second-largest market after UK.

     

    In US, where its business is struggling, the Bangalore office helped to launch a loyalty scheme, which is entirely digital. Most of the IT for US is done entirely from Bangalore. “The US team is very small,” said Mr McNamara. Overall, 70 per cent of the IT across the Tesco Group is from India and that’s likely to increase rather than decrease, he added.

     

    The centre currently services every single country in the Tesco Group, including new businesses such as banking, where it has built new systems and completed a massive programme to migrate over 2 million credit card customers. Over time, he expects the banking business, which is relatively younger, will do more work out of India.

     

    As CIO for Tesco, most of Mr McNamara’s time is now spent in marketing and commercial functions as compared to five years ago when it was mostly operations and productivity. “It’s not so much a digital strategy any more but a retailing strategy that is becoming digital. And that’s a very important distinction,” he says, “It’s not just about applications selling things on the internet but about helping people buy things in shops as well.”

     

    While many global companies are looking to cut down on IT spending, retailers such as Tesco are increasing it. “It’s a good time to be an IT guy in retail. In other industries, IT budgets are under more pressure. In retail, because we need to meet the consumer need for mobile apps, for social views, for all of these things, spending is on the rise.”

     

    Tesco has switched investments from property to technology, says Mr McNamara.

     

    “We would typically invest in the billions in property. You don’t have to shift too much of that into technology to make a difference. We have increased our technology spends quite significantly. And much of that increase is going into customer facing technology,” he added.

     

    Tesco is also unique because it is one of the companies, which has a former CIO, Philip Clarke, as its CEO. Mr McNamara describes Mr Clarke as a retailer by background who’s a technophile and himself as technologist who loves retail. “He (Clarke) has a very deep understanding of what technology can do for business. It’s a huge positive when there’s somebody else in the executive team who speaks the same language as you.”

     

    In retail, the tough part is to get economies of scale in operations, says Mr McNamara. “You can get them in buying, no doubt. But to leverage your operational skill across countries, that is difficult. Just because you manage supply chain well in UK, doesn’t mean you can do the same China,” he said.

     

    And this what Mr McNamara is trying to do through Tesco’s India centre – put the skills in one place where it can service Europe and China and leverage the operational skill across the entire group, rather than teach it in every country. The battle lines are being drawn.

     

    Source: The Economic Times

    Copyright © 2012, Bennett, Coleman & Co. Ltd. All Rights Reserved

     

  • Stratagem’s 1-day training for media sellers

     

    By A Correspondent

     

    Stratagem Media Pvt. Ltd, led by Mr. Sundeep Nagpal, began as a media planning hub for medium-sized ad agencies in the early 90s and somewhere along the middle of the last decade, it morphed into a media services company.

     

    The ‘Media RHYTHM’ series is a recent initiative by the company to enable participants channelize the thought processes that govern modern day practices in media selling.

     

    The initiative engages experts from the industry who jointly conceive and design such programs over hours of discussion to make them as relevant as possible. RHYTHM is an acronym for Realizing Higher Yields thru’ Talent Harvesting in Media. At another level, the programme also serves to orient the thought process in a particular direction and thereby condition the mind.

     

    Mr. Nagpal believes that such open programs are useful for companies which wish to develop talent and knowledge base of select personnel in their sales departments.

     

    The forthcoming program, to be held on July 21, has been conceived as a single-day workshop titled “ReveNEW Concepts and Ideas”. The modules will focus on concepts that are integral to the media business – media evaluation & utilitarian concepts, as well as the subjective aspects that can be used effectively by sellers.

     

    Facilitators like Madan Sanglikar will administer a module on the applicability of new media for new brand and how media houses can build on it. Bharat Kapadia will stimulate participating sellers to think creatively by involving them with certain exercises.

     

    Suresh Balakrishna will engage participating sellers on how to translate the basic tenets of a brand communication into a media-led solution.

     

  • Blogging site IndiBlogger helps brands talk to customers

    By Preethi Chamikutty

     

    For most of us a blog is a destination to put up a view, an experience, a rant, videos and photos – some vivid, others vicarious – and then get back to a mundane life. But five hardcore bloggers from Chennai decided to be an exception when they founded IndiBlogger.in, a congregation of Indian bloggers who totalled some 27,000 at last count.

     

    With a tagline ‘Indians by birth, bloggers by choice,’ the IndiBlogger team fields more than 70 requests daily from wannabe Indibloggers. Vineet Rajan, 27, one of the directors who set up the site said: “We started off trying to just create a directory that allowed bloggers to submit their blogs.”

     

    Over the years, more features have been added based on what the community demanded on its discussion forums. For instance, the site now has IndiVine, a chat application, and Indi-Rank, a ranking algorithm for bloggers in India.

     

    In many ways, in its current avatar IndiBlogger is a social network for Indian bloggers.

     

    “It’s like LinkedIn for bloggers with an exclusive dashboard, and activity feeds that let them track other bloggers’ posts, and more,” Mr Rajan pointed out.

     

    It’s a unique concept and community, but at the end of the day it needs to make money. IndiBlogger’s revenue stream is, what Rajan calls, “earned media”, which he says is what brands are clamouring for. “With its blogs IndiBlogger can help brands build more trust and credibility than any other online media can,” he claimed.

     

    Mr Rajan cites Neilsen Global Trust in Advertising survey, 2011 that shows less than a third of netizens trust ads; in comparison 92 per cent who have faith in peer and word-of-mouth recommendations.

     

    IndiBlogger’s first brand engagement was with Microsoft through a blogger meet in 2007. Since then IndiBlogger has organized 50 such congregations; these have been coupled with over 50 contests with brands across sectors like consumer goods, travel & aviation and retailing among others. Samsung, Pepsi, Hindustan Unilever Ltd (HUL), Castrol, Cleartrip and Tata Docomo are some brands that have engaged with consumers through IndiBlogger.

     

    Last November, HUL’s Surf Excel used IndiBlogger to engage with women bloggers on the site via a blogger contest called ‘Surf Excel Matic #GetSmart.’

     

    Targeted at urban women in the 25+ age group, Surf managed to reach a little over 25 lakh netizens using IndiBlogger and its tools like IndiRank and IndiVine, says an HUL spokesperson. Maximum readers were from the cities of Bengaluru, Mumbai, New Delhi and Pune.

     

    “Bloggers are publishers and the popular ones have a good readership .They know the art of expressing their views and thoughts on a certain topic in an interesting way which also wins them dedicated following over time. The popular bloggers also have good networking skills which they use to publicise the content on their blogs on various social platforms,” said the HUL spokesperson.

     

    When popular bloggers write about a brand and its core message, it reaches their followers and readers of the blog. This also results in a lot of user-generated content for the brand, essentially making these bloggers the brand’s ambassadors, added the HUL spokesperson.

     

    In the Surf Excel Matic contest, although only 41per cent of the participants were women, they garnered more than 55per cent of the entire readership of the campaign, thereby, helping the campaign achieve its objective.

     

    For Castrol, which wanted to engage with passionate bikers, IndiBlogger was an extension of the lubricant brand’s presence in digital and social media. In the ‘Castrol Power1 Biker code of India’ contest, bloggers were encouraged to share what biking meant to them. The contest got 170 entries and the blogs attracted an audience of roughly 1 million viewers within the first 30 days of the campaign.

     

    “Besides creating a powerful platform to engage with bikers, the contest enabled us to gather rich insights about our target group, which is the passionate biker,” said Saugata Basuray, deputy head of marketing at Castrol India.

     

    Besides being an aggregator, IndiBlogger also provides assistance to people who approach the site with technical queries about how to make a blog, how to get a domain name and so on.

     

    A 14-member team spread across Mumbai, Bengaluru, Chennai and Delhi are responsible for maintaining the site, providing assistance and monitoring for offensive content. The blogger meets are mostly outsourced to event management companies who liaison with core members of the IndiBlogger team.

     

    Started with an investment of Rs10,000, the site turned profitable in June

    2010 and, according to Mr Rajan, their blogger database grew 37 per cent in 2011-12 over the previous fiscal year. He is wary talking about the company financials but says the website is on track to achieve $2 million revenues by 2015.

     

    Blogs are today gaining currency as a medium for engagement and Kanika Mathur, president, Digitas India, a digital marketing agency, says the influence that blogs can have on a brand is hard to dismiss. “People who go online today are looking for a point of view, so either they get this point of view from the brand or from a third person. Bloggers are a set of experienced people whose opinion has great credibility as they are not from the brand side,” she said.

     

    Source: The Economic Times

    Copyright © 2012, Bennett, Coleman & Co. Ltd. All Rights Reserved

     

  • The Best of Print Ads – 2011

     

    By A Correspondent

     

    You may have seen only a few of them and probably even forgotten the underlying message that the campaigns had to tell. But now you could make a dash to have a hard copy of MOSAIC, a compilation of the Best in Print (campaigns) to have hit India n shores in 2011. The compilation has been put together by 23 creative agencies who have submitted their best pieces of work for the category in 2011. Conceptualised by Sanjeev Kotnala and team from the Dainik Bhaskar Group, the initiative has been made special through the “insights” and “personal favourite” sections that have been provided by Media agency bosses. These include Lynn de Souza of Lintas Media Group, Mallikarjun CR, CEO, Starcom MediaVest Group, PM Balakrishna, Chief Operating Ofiicer, Allied Media and Punitha Arumugam, Director – Agency Business, Google India.

     

     

    Lynn de Souza, Chairman and CEO, Lintas Media Group, Chairman, Aaren Initiative and Director, Karishma Initiative

    “An excellent idea to recreate interest and remind all about the power and impact of the print medium. My only reservation is that there were too many submissions of ‘pretty pictures-pithy headlines’ work that may or may not have been published and did not appear to fully grasp how the medium must be used effectively.”

     

    TOP 5 Choices:

     

     

     

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    1) DNA – ISKCON (Scarecrow India)

    Reasons for choosing: The intelligent use of the cigarette-turned-food visual immediately targets the smoker and invites him/her to contribute in a very simple way to a cause that benefits both beneficiary and the giver – something not easy to achieve. I like the simple, clean look of the ad and the directness of the headline and copy.

     

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    2) Flying machine “What an Ass” (Lowe)

    Reasons for choosing: This is my idea of perfect ad! One that has used all the elements of the print medium – headline, visual, copy to present a bold, modern attitude through a perfectly harmonised contribution of all three. It’s an unmissable ad whether you are a guy or a gal.

     

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    3) Parker – Ramnath Goenka Excellence in Journalism Awards (Lowe)

    Reasons for choosing: A stark headline supported by the simple bottle of ink that says it all. An attention grabbing reminder of the power of the pen to influence the world. Perfect synergy for the subject – Journalism awards and the ‘always memorable’ image of a gold Parker fountain pen.

     

     

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    4) The Times of India – A day in the Life of India (Taproot India)

    Reasons for choosing: Fantastic art direction – great visual appeal that hooks you into reading the whole ad. The contemporary feel, using India n kitsch, with attention to detail, is riveting. (Check out the dog lifting his leg to pee on the bed of nails!) Bright, colourful, crowded yet not messy. I could read it again and again!

     

     

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    5) Vaseline ‘Dear Mr. Vaughan’ (BBH India)

    Reasons for choosing: The kind of ad that every Creative Director who woke up to it that morning would have said: “I wish I had written this”. There are some things you can do impactfully in a topical yet ‘permanent’ medium like print that you can’t do anywhere else, and this ad fits the bill. Nose-thumbingly outstanding!

     

     

    Mallikarjun CR, CEO, Starcom MediaVest Group

    “This is a fantastic initiative. As media agency professionals, our lenses to view the world are different. However, what comes across is that great creative work is universal. Really enjoyed it.”

     

     

     

    TOP 5 Choices:

     

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    1) Audi – World Cup (Creativeland Asia)

    Reasons for choosing: Great connect with the Champion’s Trophy ’85 win. Most of the target audience that can buy an Audi will connect immediately with that moment. For a lot of us India ns, that was the first moment of connect with Audi.

     

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    2) DNA ISKCON Food Relief Foundation (Scarecrow)

    Reasons for choosing: A nice calculus linking smoking to food relief. Very innovative, eye catching visuals.

     

     

     

     

     

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    3) Indigo Campaign (Weiden+Kennedy)

    Reasons for choosing: Stark, consistent visuals. The colours, space everything reflects the qualities of the airlines. Nice word play that grabs your attention and makes you read the copy. The reference to price is as value and not cheap.

     

     

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    4) Nissan Micra (TBWA\ India)

    Reasons for choosing: Simple stark visuals. Driving home the relevance of a small car without talking price, affordability etc. Great, understated use of a celebrity.

     

     

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    Reasons for choosing: Great expedient use of Michael Vaughan’s comment. Superb cut through and great visuals.

     

     

    PM Balakrishna, Chief Operating Ofiicer, Allied Media

    “I think this is a wonderful initiative and exposes the fantastic creativity. It is a very different platform as it is more an appreciation of great work rather than a competition as I believe each creative is great on its own.”

     

     

     

    TOP 5 Choices:

     

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    1) Bajaj Fans (Leo Burnett)

    Reasons for choosing: The best part of this creative is the way it has integrated everyday common issues and weaved them into the core communication of the product. The creative is also very well crafted visually using the very cause of the product making it very effective.

     

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    2) Birla Cellulose (Salt Brand Solutions)

    Reasons for choosing: The sheer aesthetic treatment to the communication draws you and I like the beautiful and colourful way the creative has used nature and the human body (woman). It brings out the environmental friendly nature of the product in a very soft and appealing manner.

     

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    3)Fuji(Grey)

    Reasons for choosing: Colour and background are intrinsic material for any great creative and nothing better than drawing inspiration from Mother Nature and wildlife. The beautiful use of the animals brings the message home effectively and creatively and connects with any photographer or photo enthusiast.

     

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    4)NipponPaints (JWT)

    Reasons for choosing: They say a great picture is worth a thousand words and the effect is breathtaking when it is beautifully woven into the message making the communication very compelling and effective. In this case the product USP, a central factor in the category has been brought home very beautifully for correct impact.

     

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    5) Zee 24 Taas (Draftfcb Ulka)

    Reasons for choosing: Ganpati Bappa has a significant connect with the India n diaspora and especially with Maharashtrians who revere the elephant God. I like the way the creative has beautifully engaged the viewers in an innovative and personal manner and makes it unique and different.

     

    Punitha Arumugam, Director – Agency Business, Google India

     

    “This initiative continues the long tradition of Dainik Bhaskar – breaking boundaries and setting new trends in the industry.”

     

     

     

     

     

    TOP 5 Choices:

     

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    1) DNA Mumbai Marathon (Scarecrow)

    Reasons for choosing: The power of long copy. It brings back memories of the old era, which was marked by a great headline and the power of long copy. It inspires and bonds with its audience.

     

     

     

     

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    2) Murphy Richards epilators (Contract)

    Reasons for choosing: The power of a picture. The visual intrigues, makes you pause, demonstrates the benefit and brings a smile – all this without a single word.

     

     

     

     

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    3) MTR Spicy Pickle (Ogilvy)

    Reasons for choosing: The power of insight. A true South India n like me will see this ad and can only say “How true!” Equating spicy with ‘tears’, the way the ad captures the cultural nuances – awesome!

     

     

     

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    4) Parker – Ramnath Goenka Excellence in Journalism Awards (Lowe)

    Reasons for choosing: The power of words. While most entries used the power of the picture, this ad stands out because it uses print for what it does best – leverage the power of words and intriguing headlines.

     

     

     

     

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    5) Saffola Healthy Heart (McCann)

    Reasons for choosing: The power of an innovation. A great collaboration between the creative agency, the brand team, the media agency and the publication to convey the brand message interestingly and inclusively so as to trigger an action from the reader.

    Best of Print in Dainik Bhaskar Group’s MOSAIC
     

    Some may see India’s performance of bagging just four Press Lions at Cannes out of the 30 that were shortlisted as a drab effort, but then there are some who would like to think of it as being otherwise. After all, Press Lions as a category managed to get India its largest tally of four metals versus any other category at the awards – a valiant effort considering that India finished 2012 with just 14 metals in its kitty.

     

    While the category may have received its fair share of fame at the pinnacle of creative awards, many would agree that Indian adland has failed to laud the finesse that stems out from Print creatives over the years. While such is not the case in some large international markets where creative works across categories gets noticed and rewarded that gesture seems to be missing when it comes to India. Luckily for the creative frat in India, an opportunity to showcase their best works – besides the awards shows – were given a fillip by the Dainik Bhaskar Group that released the first of its kind creative compilation of the finest works produced in Print in the form of MOSAIC 2011.

     

     

    Elaborating on the initiative, Sanjeev Kotnala, VP & National Head, Dainik Bhaskar Group said, “This has been a first year for MOSAIC, which is a rich collection of 150 creative units part of 77 campaigns that have been submitted by 23 agencies.” The creative showcase has been made special through some individual comments and insights that have been posted by creative leaders of individual agencies.

     

    Elaborating on the thought process behind the compilation, Mr Kotnala said: “As a group, we believe that the Indian creative across mediums and media is of international standards, in its thinking, relevance and in its execution. Unfortunately there has been no single reference point for the same. MOSAIC bridges this gap and we would want it to be referred by the creative, clients, media and trade.”

     

    As for the method that was adopted in getting the agencies to submit their campaigns, Mr Kotnala said that it began with Dainik Bhaskar requesting the creative heads at the agency to send their best Print work. “They know better than us – as by placing it in MOSAIC affirms it to be their best work. Though we did have constraints on the number of campaigns we could place in Mosaic from a single agency. This has all been a by-invitation. On the other side, there were few agencies that sent lesser number of creative units as they felt others were not up to the standard to feature in such a compilation. So it was created and evaluated by the creative teams themselves.”

     

    On how print has evolved over the years as a medium, Mr Kotnala said: “Today print ads are working on all fronts of communication. They are not just for the purpose of awareness building or as a source of providing tactical information; they engage and involve the readers and are very result-oriented in their approach. We always held that the idea is more important than the medium. And it will automatically find its right medium for better efficiencies and effectively delivery of the message.”

     

    In fact, the compilation has been made special with the involvement of four media agency heads who’ve provided their assessment of the campaigns. They include Lynn De Souza, Chairman and CEO, Lintas Media Group, Chairman, Aaaren Inititative and Director, Karshma Initiative; Mallikarjun CR, CEO, Starcom Mediavest Group; PM Balkrishna, Chief Operating Officer, Allied Media and Punitha Arumugam, Director- Agency Business, Google India.

     

    With the first edition already finding appreciation within the industry, the Dainik Bhaskar group have their task cut out for the next year too. On his plans for a sequel, Mr Kotnala said, “We would want to see more regional and language work in the collection – and they still should meet the standards set. We would and could try getting clients and media owners also picking their favourites and definitely may wish to incorporate a section on media innovations. Though we have taken the task and brought out the book, in our mind it is an industry level initiative and we would want to keep it that way.”

     

    Mosaic 2011 can be accessed and downloaded at http://i10.dainikbhaskar.com /dainikbhaskar2010/books/ Final_Book.PDF

     

  • The Half-Year That Was-II

    By Team MxM

     

    Continuing with the feature we carried on July 2 (Link: http://www.mxmindia.com/2012/07/the-half-year-that-was/), we bring in more views from the industry on the six months gone by. This half-yearly report card is again a mixed bag – while some have had an excellent run, others had few hitches on the way. Here’s bringing views from some leading players of the industry.

     

    Broadcasting:

    Rohit Gupta

    Rohit Gupta, President, Sony Entertainment Television

    So far, it’s been an excellent year for Sony network. And I’m sure it’s been same for the industry, at large. The industry is still growing and there have been no cuts in spends. People are still putting their money in the medium. I’m sure there is no gloom surrounding this industry. Even the 2008 slowdown didn’t affect us. So, there is nothing to worry about too.

     

     

    Sunil Lulla

    Sunil Lulla, MD and CEO, Times Television Network

    I would say, it has been testing six months for the broadcast industry. The biggest set-back has been the extension of the digitization implementation. The IBF ran a very good campaign for it but since MSOs couldn’t fulfill the requirements, unfortunately it has to be postponed. My advice to the ministry now would be to take strict actions and make sure the new deadline is met. It is important for the industry since it will shape the industry and help us understand it better too.

     

    By and large, important events in the broadcast industry like IPL, Indian Idol did well and a new show like Satyamev Jayate was launched. However, there is still a gap between how a show performs and what the viewers really want. Hence, I think TAM needs to be more clear and needs to increase its sample size too.

     

    But what really shocked the industry was the new adult timings and ‘A’ restrictions on television. What happened with Dirty Picture’s telecast was regrettable. Nevertheless, after the self regulation imposed by various channels – news and GECs – the quality of content has improved.

     

    As from the business point of view, from January till April, it was good; but May onwards the marketers have had a watchful attitude. It might not impact the industry at large, but a certain sections might get affected. Also, given the current economic climate, one will have to keep a very watchful eye for the near future.

     

    Prasana Krishnan

    Prasana Krishnan, COO, Neo Sports Broadcasting Pvt. Ltd

    The last six months have been eventful for the broadcast industry. First it was the whole discussion regarding digitization – from notifications to it finally getting delayed. Hopefully, the new deadline will be met as it is positive for the broadcast industry. Also, the new advertising guidelines set by TRAI will make sure that the market doesn’t get diluted.  Such moves will only benefit the industry and help it grow.

     

    However, there has been a slowdown in ad sales and revenue generation. Everyone knows what happened during an event like IPL. It is a slow phase right now, but the costs of purchasing rights are still high. So, it won’t be wrong to say that testing times are ahead.

     

    K Sriram

    K Sriram, GM, Vijay TV

    The last 6 months in the Tamil GEC space has seen a dramatic change in programming. KBC travelled into Tamil Nadu and with actor Suriya donning the role of anchor. The barrier between the big screen and television was truly breached for the first time. KBC Tamil ensured that prime time television in TN was redefined, as it not only cut across audiences, but also surged ahead of the power cuts and the IPL fever and eroded into SUN TV’s prime time shares. Vijay TV saw a growth of 41 per cent in the year in a market which was otherwise declining. Content came to the fore.

     

    Tamil television also saw the movie acquisition game being taken to another level with Nanban, the hit Tamil adaptation of 3 idiots, being screened within 100 Days on Vijay TV. Another path breaker given that A+ titles before were insulated for a year. Loud and clear in the Tamil GE space – the game just got bigger and in the last 6 months there was only one player playing the game. Competition is sure playing catch up.

     

    Marketers:

    Harkirat Singh

    Harkirat Singh, MD, Woodland

    The overall market in the branded retail segment has been seeing growth. The biggest change that one sees in this segment is that now the growth comes from smaller towns. In the earlier phase, the growth came from metros; and if one ventured into smaller towns in branded retail say a decade back, most likely, things would not fall in place. Now the risk factor in venturing into the smaller towns is much less and there are many players in branded retail who are turning towards these cities knowing that growth opportunity lies there.

     

    For Woodland, last six months have seen steady growth and we intend to open 60 stores this year, though the rider is to expand but be selective. The market, I would say, has been slow. But that is the trend I would say during a particular time of the year where each year business is slow and picks up only later. As for retail, I think the market is vibrant and the sector has been seeing activity and is slated to see increased activity with FDI in retail being relaxed.

     

    Vikas Jain

    Vikas Jain, Executive Director and Co-Founder, Micromax

    For the mobile phone industry there has been no concern about consumption, as the demand for new sets continues to be on rise. The change being that now the customers are well-educated on the mobile sets they want to buy and with change in technology there have been change in the preference on the type of mobile sets. The key, therefore, is to recognize and anticipate the product in demand and meet the needs of consumers. The players need to create a roadmap of the products to be launched rather than get carried away by technological changes. Keep an eye on the changing trends and tweak the launches accordingly.

     

    On the flip side, the devaluation of rupee has put pressure on the margins and Micromax being a player that vouches for being cost effective will not yield to increasing prices of the phone sets. As for following any trend on cost cutting on the marketing and communications front, we have not done any. We continue to be associated with Bollywood and Cricket and would associate if any good opportunity came to us.

     

    Media Agencies:

     

    PM Balakrishna

    PM Balakrishna, COO – Allied Media

    I think the months of April-May were on par but June was not so great. The feeling is that of a slowdown for sure. But an advertising perspective there is cause for worry. It’s a reflection of the economy not looking good in the past few months with petrol prices seeing a hike, inflation seeing a rise and other such factors. These factors play a part in the way media spends pan out.

     

    Where television is concerned there were some properties that did well like the Euro Cup recently and also the IPL before that, but then there are signs of slowdown with advertisers not being too keen to be associated with properties and also with the rates coming down. With Print, which sees ads from sectors like Real Estate and so on, there was a sudden upsurge that was seen in June with most property dealers advertising a lot in dailies and magazines. But that may be a sheer sign of desperation because transactions are not really happening or consumers are not really picking up stocks. There has not been a surge from other sectors as well and they are treading cautiously. So if one were to do a quarter to quarter analysis, one would see that there has been a decline in April-June this year compared to the same quarter last year.

     

    As for the revival, what I have observed recently is that clients have been drawing up plans which they might want to unveil soon, probably around the festival season. But I think overall, the growth will meander along in the next quarter also. Probably the last four months of this year may turn out to be good but whether it is enough to offset the slow-burn over the first six months – I am not too sure.

     

    Anamika Mehta

    Anamika Mehta, COO – Lodestar Universal

    Although we are six months into the year, I do not think the industry will record the original projections that were forecasted. We are just into the first quarter and therefore we cannot conclude much but overall some categories are seeing a slowdown. Sectors like real estate and finance have seen a slowdown in the spends but FMCG companies are yet to go slow. They are playing a cautious game though.

     

    Also, much of the growth is also the result of the current economic conditions which do not look good at the moment. But it will not be all gloom and doom as is being witnessed in Europe but it will also not be a great story as was being propounded forIndia. Also, one cannot predict the exact figure beyond a point but the approach is going to be that of caution.

     

    Sundeep Nagpal

    Sundeep Nagpal, MD, Stratagem Media

    I would say the media industry in India is already feeling the effects of the economic gloom that has been in the works for some time now. From what I have been given to understand the first quarter of this fiscal has been reasonably difficult. In fact nothing can be said about the trend that will emerge in the next six months as there is some amount of scepticism in the industry. Unfortunately, in our industry fluctuations are happening faster than what we have witnessed before – whether up or down. It takes a lot of deeper understanding and attention to details if one has to figure out what the current media scenario correlates to. Frankly, even I do not have an answer to that. It’s very easy to say that it is dependent on the overall global or Indian outlook but that is too macro a view to attribute to. If I was a media planner, I would be looking at ways to look out for the early signals and accordingly find out the relevant methods to adopt. Overall, the industry may just about see a decline in its growth numbers for 2012 than what was originally anticipated.

     

    Advertising:

     

    Arvind Sharma

    Arvind Sharma, Chairman, Indian Subcontinent, Leo Burnett

    As the GDP numbers have been showing a slowdown, one can see that it is getting reflected in the advertising spends too. While at peak the advertising industry was showing a growth of 25 per cent, it would be somewhere around 7 per cent in the first half of 2012. At individual agency level, while we have seen a growth on 40 per cent in 2010 and 25 per cent in 2011, in the first half of 2012 we would see a growth of around 15 per cent. But I think at an individual agency level we still can manage fairly good growth as India has close to Rs35,000 crore advertising expenditure hence the need of the hour is to get aggressive and lay claim to the bigger pie from that budget. This will happen from organic growth from current clients to acquiring new businesses. This growth will also come from making our offering robust.

     

    If one were to look at growth, then in our case, I would say that we have seen growth from our existing clients but growth from new clients or from new major initiatives have been significantly less. However, I would say that the mood currently is to be cautious.

     

    PR:

     

    NS Rajan

    NS Rajan, Managing Director, Ketchum Sampark

    While we have grown by about 20 per cent in the first half, we are witnessing headwinds gathering across various sectors which can in turn affect growth in these segments and consequently the PR business in the second half.

     

    Also margins could be under pressure in the coming months as the increased cost of servicing may not be compensated by incremental revenues unless the economic environment changes significantly which can lift up sentiment.

     

    [To be Concluded]

     

  • Ann Chu joins CNN advertising sales team in Asia

    By A Correspondent

     

    CNN announced that it has appointed Ann Chu as Director – Partner Solutions Group, CNN Advertising Sales Asia Pacific. Based inHong Kongand reporting to William Hsu, Vice President, CNN Advertising Sales Asia Pacific, Ms Chu will be responsible for generating and managing sponsorship opportunities and projects across the region.

     

    “Ann’s experience in both the newsgathering and content sales functions position her extremely well to provide our clients with first-in-class sponsorship solutions,” said William Hsu. “As the CNN ad sales team in Asia continues its solid sales performance this year, we look forward to Ann’s continued commitment to the network and our clients.”

     

    Ms Chu began her career at CNN in the newsroom more than a decade ago, writing and producing for award winning programs including CNN Today and BizAsia. She was most recently the Executive Director of CNN Broadcast Sales and Affiliate Relations, responsible for managing sales and support of the network’s broadcast services to networks across the region. Ms Chu was instrumental in driving the expansion of the network’s affiliate training and support services across both traditional and new media platforms, including the development of a web-based content delivery system for the network’s broadcast affiliates.

     

    Prior to joining CNN, Ms Chu worked at MTV Asia and Dreamworks in Los Angeles. She has a BA in Communications and Business from the University of Southern California, and a Masters in Journalism from the University of Hong Kong.

     

  • Vidyut Patra is Red FM’s new Station Head-Mumbai

    By A Correspondent

     

    Red FM has appointed Vidyut Patra as Station Head for its Mumbai station. At Red FM, Mr Patra will be responsible for strengthening the revenue stream and the brand for the Mumbai station. He will report to Nisha Narayanan, senior vice president, projects and programming, Red FM.

     

    Ms Narayanan said, “Vidyut Patra has extensive experience across revenue, brand and content domains and will add immense value to the station and the brand. We are delighted to have Vidyut on board and look forward to his work at Red FM.”

     

    On his role at Red FM, Mr Patra said: “I’m very excited to come on board and given RED FM Mumbai’s history of exceptional talent and genre-defining content, I look forward to further strengthening the ‘Bajate Raho’ proposition of the brand and  the exciting times which lie ahead.”

     

    Mr Patra comes from a strong broadcasting background. He spent his last 4 years at Viacom 18 handling various responsibilities for MTV, prior to which he has been with INX Media and Star India Pvt Ltd.

     

  • Ratan Tata launches Lokmat tome on Aurangabad icons

    By A Correspondent

     

    It was a proud moment for the business community of Aurangabad when Ratan Tata, Chairman of the Tata Group, lauded their role in the growth and progress of Aurangabad – captured in the coffee-table book Business Icons of Aurangabad, which he unveiled.

     

    Congratulating the business icons of Aurangabad for their proud achievements and prosperity, Mr Tata urged them to “spread this prosperity to the whole country”.

     

    “There are many many people in Aurangabad and in the country who are not as fortunate or lucky as we are. It will thus be a mandate for all us to play a role in spreading the prosperity we enjoy, to others, because a prosperous India will be one whose future will be assured,” Mr Tata said.

     

    Happy with the progress that Aurangabad has made over the years, Mr Tata said: “I remember, as a school student, I used to come to Aurangabad to visit the Ajanta-Ellora caves. There was nothing other than Ajanta-Ellora then in Aurangabad, but today, it is a bustling industrial and tourism city!”

     

    “I wish that in the years to come, Aurangabad would see even better growth, and when Lokmat publishes a new book, it would take many volumes to include the personalities,” Mr Tata added.

     

    Videocon Chairman Venugopal N Dhoot too congratulated the business icons of Aurangabad, saying that it is because of them that Aurangabad has become so prosperous.

     

    Mr Tata unveiled the book – compiled and published by Lokmat Media – in the presence of Guest of Honour Venugopal N Dhoot, Chairman, Videocon, Mr Vijay Darda, MP Rajya Sabha and Chairman Lokmat Media, Mr Rajendra Darda, State Minister for Education, Mr Deven Darda, Director Lokmat Media, and Mr Rishi Darda, Joint MD Lokmat Media.

     

    Also present on the occasion were the business icons honoured in the book, along with several eminent public figures of Aurangabad and Marathwada region.

     

    Mr. Vijay Darda, Rajya Sabha MP and Chairman – Lokmat Media Pvt Ltd, said: “Business Icons of Aurangabad is our salute to the business leaders who have built modern Aurangabad brick by brick. I am grateful to Shri Ratan Tata and Shri Venugopal Dhoot for inspiring these business leaders with their presence here today. It is because of icons like these that this historic city has experienced such phenomenal growth.”

     

    The Business Icons series, introduced by Lokmat to serve as a guide for the future generations of the country, started with the release of Business Icons of Pune, at the hands of Pranab Mukherjee, on November 7, 2011 in Pune.

     

    Rishi Darda, Joint Managing Director – Lokmat Media, revealed that the selection of the business leaders profiled in Business Icons of Aurangabad was made by a distinguished panel of that included social entrepreneurs, presidents of industrial associations, and the senior editorial board of Lokmat.

     

    “Lokmat Media will continue the process of chronicling outstanding economic growth. Nagpur is next on the agenda,” Mr. Darda said

     

    Recognized over the last five decades as a major industrial destination, Aurangabad has been included in the ambitious Delhi-Mumbai Industrial Corridor which is expected to attract major investments. Industrial houses that have created wealth in Aurangabad represent a wide gamut of industry and trade segments such as automobile, education, real estate, white goods, pharma, steel, textiles and agro-products and include such eminent names as Bajaj Auto, Wockhardt, Videocon, Garware, Siemens, Nirlep, SkodaAuto India, RL Steels and many others.

     

    The book, which profiles 64 industrialists who have made major contributions to the spectacular growth story of Aurangabad, is priced at Rs3,000 and will be an immense value-add to any student, researcher or institution of industrial growth in India.

     

  • Colors strikes deal with Eros to acquire 9 films @ Rs95 cr

    By Nandini Raghavendra

     

    Raj Nayak

    Colors, Viacom18’s entertainment channel, has struck an exclusive seven-to-nine year deal with Eros International to acquire a slate of nine yet-to-be-released films for around Rs95 crore, marking a return to the movie space.

     

    This is the first big external acquisition this year for Colors, after the channel sold a large chunk of 500 films from its library to Star Network earlier in January this year, as it deferred the launch of its own movie channel.

     

    Earlier this year, the channel had picked up an entire slate of 17 movies from Viacom 18 Motion Pictures, a Viacom group company.

     

    Confirming the deal, Colors chief executive officer Raj Nayak said: “The way movie prices are going we decided to take a pause. It is not viable for one channel to pick up films at those prices as we cannot amortize it across our channels. At the same time, being a leading general entertainment channel, we cannot not offer movies.”

     

    The deal is exclusive to Colors, which retains the right to syndicate the films. As for building their library again with more movies, while talks with a few independent producers to acquire more films is on Mr Nayak says price will be the deciding factor.

     

    It must above all make business sense. Which is why as a strategy, Colors has made a big shift into non-fiction programming and experimented with shows like ‘Ring Ka King,’ and the recently acquired the dance reality show, ‘Jhalak Dikhla Jaa’.

     

    While the satellite market has seen many ups and downs, it remains a huge source of income for producers and makes for as much as 20-35 per cent of a film’s recovery costs, especially the big ones. For Eros, it also reduces risk prior to release. Broadcasters who are in a race for ratings have been paying huge sums for big films.

     

    Industry insiders say, on condition of anonymity, that it is difficult to recover anything beyond Rs20 crore per movie. But the pressure to improve viewership is unrelenting. “The reality on a movie premiere is that it cannot recover more than 30 per cent of its cost; and the rest is across the years,” said Mr Nayak.

     

    Source: The Economic Times

    Copyright © 2012, Bennett, Coleman & Co. Ltd. All Rights Reserved

    Photograph: Fotocorp

     

     

     

  • Can Brand Mumbai be revamped?

     

    By Rahul Sachitanand

     

    Rahul da Cunha

    The raid by the social service branch of the Mumbai police dominated dinner chatter at Cafe Zoe, a hip restaurant in Lower Parel a few days ago. Affluent diners whispered about the people who were stuck in the restaurant on the day of the raid, how rudely the police behaved and even made bad jokes about what to do if they should turn up again mid-meal.

     

    All this was a bit much for Rahul Da Cunha, ad man and theatre person who was having dinner at the joint recently. “Mumbai’s brand has taken a bad beating,” he complained.

     

    “The spirit and hustle that defined the city is ebbing away.” Over-reaching law enforcement tangling repeatedly with the city’s commercial capital is hardly the sole factor battering its brand. Living in a city of 15 million people – give or take a couple of million hapless immigrants – has become increasingly impossible.

     

    Narinder Nayar, chairman, of NGO Bombay First, has worked with four chief ministers and five chief secretaries, and a raft of other politicians and bureaucrats to try to rejuvenate India’s commercial capital, but has rarely seen his forum’s ideas get beyond the stage of conceptualisation. “Everyone is receptive to ideas and suggestions,” said Mr Nayar in his office in the commercial district of Nariman Point. “There are lots of ideas but the thought behind them is poor and their execution tardy.”

     

    He points to the Bandra-Worli Sea Link, initially planned as a Rs400 crore proposal to connect the suburb of Bandra to Haji Ali towards the southern tip of the city. While the sea link up to Worli in central Mumbai helps decongest some of this north-south traffic, commuters will have to slog through jams for some time more, since the second leg of this sea link has been scrapped.

     

    “Mumbai has 15 different agencies responsible for its upkeep …some are based in the city and some like the railways in Delhi and they rarely talk to each other,” said Mr Nayar. The city’s infrastructure as a result has struggled to keep pace – no new railway lines have been added to the existing network in over four decades and monorail and metro plans are behind schedule.

     

    Mumbai’s perception only takes a further beating when you look at other factors that influence a city’s brand image. For example, it has few open spaces and gardens for its inhabitants to relax in, antiquated laws, exorbitant rentals for matchbox housing and once a year during the monsoons they prepare for the worst as clogged insufficient drains usually bring India’s capital of commerce to a standstill.

     

    “We are a city living with 19th century infrastructure and 21st century population,” said Mr Nayar. While the administrators of Mumbai may seek to position it as a global business nerve centre, the likes of Shanghai, Dubai, Hong Kong and Singapore have stolen a giant march on it.

     

    Sanjay Nayar, who returned to India a decade ago – after stints in the US and Europe – to run Citibank’s India unit and then moved to private equity giant KKR, is incensed at the state of affairs.

     

    “As a city to live in, Mumbai’s reputation has crumbled,” he said. “There is little governance and the city is in total neglect.” Hobbled by two different parties controlling Mumbai and the state administration, few sweeping civic reforms have been possible and the patience of corporates is beginning to wear thin. “There is a lack of direction and conviction with the people running this city and that’s adversely affecting its perception,” he added.

     

    Some corporates have even begun to work out of Singapore and Hong Kong, even though they live in India, he claims. It is these over-the-top solutions that are hurting Mumbai’s reputation and its brand on the global stage the most.

     

    Luis Miranda, a veteran investor who lived in south Mumbai before moving to the tony suburb of Bandra, said overall the city’s no longer the same.

     

    “There is a sense of lawlessness in this city and a breakdown in civic sense everywhere,” he said. The result is that characteristics that defined Mumbai – like lifestyle and diversity have vanished. For instance, the city was always one that welcomed outsiders and despite the odds, gave them a fair opportunity to start from scratch.

     

    “This is no longer the can-do city where you can get your job done and then relax without being worried that you’ll be thrown in jail,” said Rahul Akerkar, managing director and director, cuisine of de-Gustibus, a hospitality business which runs the popular Indigo chain of fine-dining restaurants.

     

    Jacques Challes spent four years in India as managing director of cosmetics and personal care giant L’Oreal’s country operations and has seen the city evolve in that time. While he lived a cushy life in south Mumbai, he began to increasingly look forward to heading out on an Enfield motorbike to take in the Indian countryside.

     

    “I was happy as an expat, although I could understand the desperation of my Indian friends with a city that is evolving so slowly and maybe in the wrong direction,” said Mr Challes who returned to France in May this year to take up a bigger role at L’Oreal. For a multinational, the opportunity for growth in India may outweigh valid concerns pertaining to quality of life. “As long as there is growth and potential in India, people will live with these conditions,” Mr Challes admitted.

     

    Agnello Dias

    Agnello Dias, co-founder of Taproot, says the city may be paying a price for its commercial success. “Mumbai’s economic rise has resulted in its spirit being taken away,” said the long-time resident who has seen the character of the city transform over the past decade or so to a point where people have little ownership of it and therefore, take little interest in its upkeep.

     

    “Mumbai has become a cash cow for the country,” he added. “Bombay has been broken up into many Mumbais.” Mumbai is doubtless a struggling brand, and ad folk have a few suggestions on how to renew its jaded brand.

     

    Josy Paul

    According to Josy Paul, chairman & chief creative officer of BBDO, Mumbai should focus on its people, arts, culture and heritage. “Mumbai is a melting pot of talent,” he said. “People can make cities great.”

     

    Mr Paul also says that as part of a re-branding exercise, the city’s administrators can use existing natural resources to brighten brand Mumbai. At the end of the day, Mr Paul says, Mumbai is like the world’s largest piece of blotting paper, willing to absorb an astonishing amount of people. “The key to fixing Mumbai’s brand is building a sense of belonging among everyone who call the city home.”

     

    Source: The Economic Times

    Copyright © 2012, Bennett, Coleman & Co. Ltd. All Rights Reserved

    Photograph of Gate way of India: Fotocorp