By Pradyuman Maheshwari
I was delighted with the news that Soli Sorabjee was to be the Ombudsman of NDTV, the news-to-cookery information network. Sorabjee is one of India’s best legal eagles, is a former Solicitor and Attorney General and is known to be a wise man. He’s frequently on television, his views are much sought after by people who matter. He’s not a Ram Jethmalani.
NDTV is one of India’s best known news vehicles, although just 25 years in the business. And it’s well-respected too.
However, the last five years has seen question marks being raised about the network. And this goes beyond its performance in the stockmarket, its decision to get into entertainment television and then exit it, staff cuts and more recently the trimming of operations of business channel NDTV Profit.
What has caused considerable loss of face for the channel’s reputation goes beyond its business decisions. After the Mumbai terror siege, there was an uproar against the coverage of some news channels and consequently there was a vicious online attack on Barkha Dutt. Yes, it was vicious, but as I look back, Barkha and NDTV should’ve just let it be. Instead they took legal action against techie Chaitanya Kunte. They may have won the battle and silenced Kunte, but there was much anger building against them.
And then there was the Niira Radia controversy. While journalists do often indulge their sources and help them with info (and even fix stuff), what happened in the Barkha Dutt episode was unfortunate. Especially the way she and NDTV handled the issue. She should’ve apologized on camera rather than defend herself on the show where questions were posed to her by a few top editors. NDTV, a channel until then known to have a squeaky clean reputation, too ought to have handled the crisis better and should’ve instituted an internal enquiry (headed by an outsider and asked Barkha to go off the newsroom or at least off air in that period). It didn’t, and went down several notches in the eyes of its core viewer – the Indian intelligentsia.
However, that’s not the reason for writing this. When I heard about Soli Sorabjee being appointed Ombudsman, I wondered how he would’ve handled the Barkha Dutt-Niira Radia issue. That was reflected in the report we carried on his announced (see link: http://www.mxmindia.com/2013/09/ndtv-appoints-soli-sorabjee-as-ombudsman-now-will-he-clear-air-on-barkha-dutt-episode/ ).
I wrote two letters to the Ombudsman. The first was on my name getting exposed to NDTV, to which Sorabjee responded writing: “I do not appreciate the need for anonymity.”
I found this a little weird. If a corporate’s name gets exposed to a journalist who he/she is complaining about, there’s bound to be a backlash.
But it’s the second exchange that has had me shocked and surprised.
Here goes the mail I received from Sorabjee’s Ombudsman id (See letter image).
QUERY
Hello, Mr Sorabjee. Thank you for accepting NDTV’s invitation to be the media group’s Ombudsman.
I would like to bring to your notice the controversy around Barkha Dutt and her telephone conversation with lobbyist Niira Radia. While Ms Dutt’s defence was subjected to a cross-exmination on television by eminent journalists, there is a view that her act brought disrepute to the profession and the NDTV group. There is also a view that Ms Dutt’s services or appearance on television should’ve been suspended pending investigation. It would be good to have an eminent jurist like you to comment and give your ‘verdict’ on the issue/episode. Your views may well clear Ms Dutt’s name once and for all. Or we may have you aver that Ms Dutt was incorrect by doing what she did and she deserves a stiff reprimand. In both cases, it will be a great service to Indian journalism. Sir, since this episode happened, many have questioned the ethical standards that prevail in the Indian news media and have even gone on to say that our news entities do not have the moral authority to question others on inefficiencies/corruption etc since their own houses may not be in order.
Your comment on the matter will help clear the air on this.
Thanks, Pradyuman Maheshwari
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RESPONSE
The role of the Ombudsman is not judgmental but to ensure that dissemination of news is fair, accurate and balanced. However, Ms. Barkha Dutt should not participate in any programme concerning her and the Radia Tapes. I have advised NDTV to inform Ms. Barkha Dutt accordingly.
Soli Sorabjee,
Ombudsman, NDTV
Is Soli Sorabjee refusing to take a stand on an issue that has a strong linkage with the “role of the Ombudsman to ensure that dissemination of news is fair, accurate and balanced”. And what’s this bit about “However, Ms Barkha Dutt should not participate in any programme concerning her and the Radia Tapes. I have advised NDTV to inform Ms Barkha Dutt accordingly.”???
Mr Sorabjee is a wise man, but why is he sitting on the fence on the issue? Has NDTV asked him to not comment on the controversy? We don’t have the answers, but at the time of writing on October 9, 2013, when we tried visiting the Ombudsman’s page/corner/whatever on the NDTV.com site, we couldn’t find any label/tag on the homepage. Perhaps, viewers are expected to remember the ndtv.com/soli url. Or perhaps the network doesn’t want us to go complaining to Soli Sorabjee.
The views expressed by Pradyuman Maheshwari, Editor-in-Chief and CEO, MxMIndia in Mediaah! are his own and not necessarily those of MxMIndia Private Limited. Email him at pradyumanm (at) mxmindia.com

By A Correspondent
By Shailesh Kapoor
By A Correspondent


I’ve had the opportunity and privilege of meeting Sachin Tendulkar on numerous occasions. While there are many memorable instances to share the one that I cherish the most was in Melbourne. I was waiting and watching the Indian team practice in sweltering heat at about 44-45 degrees. After the practice when all the players were drenched and were leaving the venue, there were a lot of fans shouting out and wanting to meet Sachin. While other players had gotten in the team bus Sachin Tendulkar went and obliged a few fans by signing autographs for them. When I asked him about his decision to hang on for some time he said: what would you rather do? Would you rather not be in my position and have people come up to you requesting an autograph. If one autograph of mine brings smiles to their faces I would much rather have that. That for me is modesty and humility personified. Though he is big icon, at that point in time he cared for his supporters. More than a cricketer his humility is what stands apart for me. The lesson I learnt is whoever you are or whatever you become you should not forget your roots.
I remember an incident in 2005 when I was scheduled to do a 15-minute interview with Sachin Tendulkar at one of his promotional events. When I landed at that place, it was thronging with journalists who were trying to speak to him and I said it wouldn’t be possible for me to do an interview here. I recommended to him as to why don’t we do the interview in your car? He agreed immediately and the interview went on for well over two hours. In fact I wasn’t done with him when we reached his home and I said to him that I wasn’t done as yet. He requested me to come home and finish the interview. I sat for an hour more in his house and that is easily one of the better interviews that I have done of him.
The most endearing fact about Sachin Tendulkar is that he has always batted for his friends. I remember that just a year after he started playing international cricket, he obliged to do an ad for one of my family members for free. That was a brilliant gesture on his part that he extended towards our family, especially since he was very young and at that stage of your career you wouldn’t want to do things for free. That is the best personal experience that I can share of the man.

















By Arun Kumar