Tag: MxM3

  • MxM Live with Ajay Gupte

     

     

    By A Correspondent

     

    Wavemaker India celebrates its third anniversary on Monday, November 9, and we speak with Ajay Gupte, CEO – South Asia, Wavemaker, on the occasion.

     

    Gupte took charge in January 2020, and we know of the tumultuous times across the world after that. A coincidence of course. The marketing services business was badly hit given the events and advertising spends going south post that.

     

    But in this period, Wavemaker – part of WPP’s GroupM network – has managed to reinvent itself and forge ahead, says Gupte. There is a beefing up of the top deck. Some noteworthy work. And development of analytical tools that are now adopted within Wavemaker global framework.

     

    In a freewheeling interview with MxMIndia Founder and Editor-in-Chief Pradyuman Maheshwari, Ajay Gupte speaks on a cross-section of issues around the business, around Wavemaker, his settling back into the country, the job, Gurugram versus Mumbai, the rivalry with sibling Mindshare. And more.

     

    Watch. Enjoy. Like.

     

  • Bhuvi Gupta: On Fesive sales, Micromax & Hooked by Nir Eyal

    Bhuvi GuptaBy Bhuvi Gupta

     

    Today’s column is a bit different from my usual deep dive into a single topic, with some thoughts from my notepad about things that have caught my eye in the last fortnight.

     

    2020 has been strange, to say the least, and I, like most, have been awaiting the festival season to celebrate and feel some joy. A sentiment shared by the corporate sector, which depends on this quarter for their profits, but this year, it’s depending on it for minimising losses. The initial reports are showing signs of recovery and buoying positive sentiment. According to data from Redseer Consulting, the first week of festive sales conducted in the last fortnight has seen an increase of 51% in Gross Merchandise Value  (from $2.7 billion in 2019 to $4.1 billion). While this is partly also fuelled by offline consumption moving online, the economy is heaving a sigh of relief.

     

    Micromax’s Comeback

    You might have seen Micromax’s relaunch campaign helmed by the CEO, Rahul Sharma.  With more than half a million people yet to go online in India, combined with the high replacement rates for smartphone for people, the smartphone categpry is and will be on fire for the coming decade at least. Every year the festive e-commerce sales also depend on smartphone sales with the category contributing upwards of 40% to the GMV. Coming back to Micromax, India’s Number 1 homegrown smartphone brand, in the relaunch video (link – https://www.youtube.com/watch?v=aRo69b1wTNg), Rahul Sharma plays all the cards which are sure to strike a chord in the average Indian’s heart – he talks about being a middle class boy who took a loan of 3 lakh from his father to launch Micromax, but with the onslaught of Chinese smartphone makers stumbled, and lost his way, vision and subsequently market share. He touches on the ‘Make in India’ call to rouse audiences to buy the new series aptly titled ‘In’

     

    The problem of course is that the story, while compelling omits certain points Micromax built its market share on the back of great marketing.  It took China-manufactured phones and branded them as Micromax devices. As a result, because of a lack of R&D, the after-sales service and support was negligible – a weak point which all the China mobile behemoths took full advantage of to wipe out market share (and rightly so, after-sales service is crucial for an essential device like a phone). He also forgets to mention his marriage to Bollywood/ Kollywood/ Tollywood star Asin, which makes his description of the middle-class boy-next-door a little hard to stomach, as these descriptors no longer hold true.

     

    While the majority of the market is oblivious to these facts, and these points will work, I am sure it will give competition to the Chinese behemoths which control the smartphone market for a large part today.

     

    Hooked by Nir Eyal

    The advent of the internet has brought with it great changes in marketing in the last decade. A key differential of the digital evolution as compared to the TV evolution is how understanding consumer behaviour has become easier. This in turn has lead to building products, which fit target audiences better. The concept is beautifully explained in my latest read, ‘Hooked’ by Nir Eyal.

     

    Eyal has explained the consumption process through a four step model – a internal trigger like a frisson of anxiety or external trigger such as an ad, which leads us to the action of logging into social media like Facebook or Twitter, which through previous interaction, we know will reward us by showing us our posts which has been liked, or content which is of interest to us, thereby assuaging our anxiety.

     

    Such feedback loops help in establishing habits, which make these products so addictive. The fourth quadrant which focuses on ‘Investment’ explains why such habits are so hard to break – users invest time and build a community of friends and followers which feeds these feedback loops and creates stickiness to the platform.

     

    While the book focuses on digital products like Facebook, the concepts can be applied to other industries and products. All in all a great read on understanding consumer behaviour and psychology.

     

    That’s all from me today. Do share if you have read ‘Hooked’ or whether I have inspired you to pick up a copy.

     

    Bhuvi Gupta is a marketer with over 10 years across industries, of which the last six have been in Media & Entertainment. She has been a part of many launch marketing campaigns – specifically at the Times of India group, Republic TV and the latest in marketing a Bollywood film. She will write on A&M (mostly marketing, but often on advertising too) every other Tuesday. Her views here are personal. She tweets at @bhuvigupta3

     

     

  • MxM Newsmakers: Preeti Reddy, CEO – South Asia, Insights Division, Kantar on BrandZ 2020

    By A Correspondent

     

    Preeti Reddy
    Preeti Reddy

    On Friday, leading media services conglomerate WPP presented the BrandZ report of Top 75 Most Valuable Indian Brands.

     

    At 6pm today on September 18, Preeti Reddy, CEO – South Asia, Insights Division, Kantar spoke with Pradyuman Maheshwari, Founder and Editor-in-Chief, MxMIndia in an exclusive interview

     

     

     

     

    Here’s the interview:

     

     

  • Das ka Dum with Dr Bhaskar Das | The first half of 2020 will be past us in a few days. Your sentiments as we move over to the second?

    Bhaskar DasIt’s an unfair question to ask, coz who could predict at the start of the year that 2020 which will be such a @#$#@$% year (the number of characters in the prefix to year is no indicator of the word we wanted to use, so chill!)?!. But we are incorrigible. We ask. And our dear Wizard with Word is such a sport, he answers. So without any further ado, presenting the June 26 edition of Das ka Dum with Dr Bhaskar Da. Read on…

     

    If you wish to access the archives, please go to the Das Ka Dum tab on the website’s top navigation bar.

     

    Q. The first half of 2020 will be past us in a few days. Your sentiments as we move over to the second?

     

    A. I am usually not a believer (or expert) in prescriptive pontification. It’s a reality that the economy is under stress across sectors. The demand side of each business is undergoing challenges at multiple levels. Though the process of selective unlockdown has started, the recovery process would take at least one more quarter, if not more. But the collective grief of loss of normalcy and the prevailing uncertainty in various facets of life would take time to bounce back. Hence I feel the second half would be better than the first. But it may not reach the pre-Covid level soon. Some sectors like IT/ tech-led sectors would grow very well, ‘need’ categories would also perform well but ‘ want’ categories would might return to normalcy, a tad slowly.

  • Reminiscing the BARC set-up days

    Partho Dasgupta: Screengrab from Video

     

     

     

     

     

     

    By A Correspondent

     

    Over the last five-odd years MxMIndia would’ve done over a hundred-odd stories on television audience measurement and central to all of them was Partho Dasgupta, former CEO of BARC India.

     

    Dasgupta joined BARC in June 2013 and in November last year handed over operations to his friend and former colleague, Sunil Lulla.

     

    He is now using his experience and learnings to various places in the world, setting up BARC-like entities as an expert. He is also consulting broadcast and new media companies as a management consultant. And overseeing performance management. He of course continues to be President of the Advertising Club.

     

    Earlier this week, we interviewed Sunil Lulla, CEO, BARC India on the eve of its fifth anniversary. We now speak with Partho Dasgupta, the former CEO of BARC India and get him to reminisce the days before operations began on April 29, 2015.

     

     

     

     

     

     

     

  • IRS 2017 Live! Today, Jan 18, 3pm onwards

    The live webcast of the IRS 2017 was aired from 3 to 5pm today.

    We’ll post a link to the video recording in a few days.

     

  • Alok Kapuria: Thank you, dear advertiser

    By Alok Kapuria

     

    It’s been an exhilarating journey so far. When I first heard about the proposition of MxMIndia, it was just a concept. Even the name wasn’t finalised. So, as I look back at the baby steps we took to get this far, there is a great sense of accomplishment.

     

    Almost everything in a start-up can be a challenge. From something as critical as the broadband connectivity snapping to working without any office help for over two months. And then, of course, revenue targets which look very easy-to-achieve when you see them on a spreadsheet.

     

    While I was confident of the product, I was not sure how the industry would take it. Ethics and such sound very good, but the reality at the ground level is different. Or so I thought. But with a strict code of ethics leaving one with no opportunity to compromise on editorial values, I think my job has been made simpler. It is vital for trade publications to engage people in the industry, but not at the cost of selling one’s soul.

     

    As someone who moved to Mumbai, starry eyed and with a desire to make it big, I know how significant a milestone a hundred days is. I am happy that I am part of this one.

     

    I thank our advertisers for trusting us from Day 1 and giving us their business support. Many friends in the industry share that our content offers them a different experience and helps them be better informed. It will be our endeavour to bring innovative properties in which our advertisers see ROI and our readers sees value. I would say the journey has just begun.

     

  • Kishor Kate: The atmostphere of a start-up is fun

    By Kishor Kate

     

    When I came for the job interview at MxM near October end for the position of Office Operations and Support, I was clearly told that there’s a clear growth path ahead of me… and it’s in my hands how I define the way my job here shapes up. I generally run around for odd jobs in the office and supporting everyone in their work. But it has never been a bad experience. The people are friendly and always nice.  I have been encouraged to learn. The boss encouraged me to type and work on the computer. I am enjoying my work here. Yes, there are days when the work hours are long and I have to wait in the office till very late. But MxM is a startup, and it is a small and cozy setting. The experience of working in a office like MxM is definitely different than working in a regular office. The atmostphere here is fun.

     

  • Tuhina Anand: It was no mean task to have engaged the industry even before our launch

    By Tuhina Anand

     

    We started MxMIndia with a vision to provide our readers something more than the usual reporting that is done in this sector. The last 100 days have been a learning experience, with our quest to provide refreshing content to our readers thus pushing ourselves a little bit more to give that extra bit. It would have been no fun if we had churned out run-of-the-mill stuff day in and day out. As challenging as this might be, it has been no less than a roller-coaster ride.

     

    The biggest challenge was when we were working on our launch edition – September 7, 2011. The site was not launched and we had to approach the industry for news, views, interviews and case studies so that we could have all our sections going on the day of the launch. It was no mean task to have engaged the industry even before our launch and we were appreciated by many for our endeavour.

     

    But we managed to do this, all thanks to the experienced team that we have at MxMIndiawho do not shy away from pushing the boundaries.

     

    There was anticipation and palpable excitement on the day we launched. I remember comparing notes on the response we got from the industry. Since that first day, we have done many remarkable stories that have made the industry recognize us even in such a short period of time.

     

    I also remember once, for our daily segment that we call Anchor, we were looking for a marketer who could write for us. Ajay Kakar, CMO – Financial Services at Aditya Birla Group wrote a piece for us on ‘8 indications when you know it’s time to bid goodbye to your agency’. Kakar ensured that he sent his piece, even though it was late in the night.

     

    The journey has just begun. There would be many more 100s where we, as a team, will do our best to give the best in terms of reports and views to the industry.

     

  • Vidya Heble: A hundred bashes at the keyboard

    By Vidya Heble

     

    A hundred days, each ending with a feeling of triumph as we upload stories Big and small. Be it scoops, press events, awards nights, seminars, trade fairs or film festivals – each story is like another dollop of cement in the solid structure of MxM that the team has built up.

     

    A hundred moments of joy as we hit upon That Headline. Sometimes this is followed by a bout of despair when we realize that it won’t fit, and we scramble for an alternative.

     

    A hundred aaargh! moments when we come across oddly-phrased press releases that need to be deciphered by a scientist – sometimes a physicist and at times a microbiologist. And then the quiet elation when we manage to make it readable.

     

    A hundred plunges into despondency as we discover that we’ve goofed, and it’s too late to rectify it. The only cure for this is the dawn of the next day and a fresh palette to work on!

     

    A hundred questions – will this story work? Will this headline sing or sink? What’s a better word for…? Why didn’t I think of that (usually the next morning)?

     

    A hundred answers – every day. With every congratulatory message, every phone call and email and sms and chat popup that says “Good job!”  Yes, the answer is that we not only can, we did.

     

  • Shruti Pushkarna: Of high-definition cameras and exclusive video chats

    By Shruti Pushkarna

     

    MxM India completes its 100 days today, on February 1. It feels like yesterday when I was out in the market, on the internet, making endless phone calls to zero in on the best buy for our video coverage. This would include a high definition camera, a tripod, a microphone and other accessories. After much running around (including the swarmed streets of Chandni Chowk), we finally bought a Kodak zi8 (http://store.kodak.com/store/ekconsus/en_US/pd/Zi8_Pocket_Video_Camera/productID.156585800).

     

    Much to my surprise at every event I covered with this camera, or any interview I recorded on it, my audience was awestruck with the compact equipment MxM team moved around with. Many mistook it for a phone, and in every break, be it over a cup of coffee or over lunch, I would be greeted with inquisitive fellas wanting to know more about the camera. And yes I would reiterate to each one of them that we shoot ‘on-air’ quality, full HD!

     

    I must confess, one idea that I borrowed from my past experience as a TV producer, was the decision to buy a gun mic. When you are at an event which is crowded with Television crews with their ‘heavy-duty’ equipment, the one thing that’s common between us and them is the good old gun mic. Believe you me, it puts you in line with the TV wallahs. Of course it’s handy at the same time. You just have to be clever enough to push your mic and slick camera through the aggressive TV crews and get your ‘bites’ for the day. One of my recent experiences being getting sound bites from the DoT Secretary, R Chandrashekar, at thE 6th India Digital Summit, when all TV journos and cameramen ‘gheraoed’ him.

     

    Enough tech talk, let’s move on to content. Among the events I covered in the last 100 days, the two big ones that stood out most in terms of video coverage were, the 38th FIPP World Magazine Congress (WMC) and AdAsia 2011. At WMC, we were lucky enough to get some great exclusive video chats with the FIPP President & CEO, Chris Llewellyn, AIM President and Worldwide Media CEO, Tarun Rai, Cybermedia Chairman, Pradeep Gupta, Kallie Purie, COO, India Today Digital and also members of the Organizing Committee, India Today Group CEO, Ashish Bagga being one of them. And before the conference commenced, on the launch of the event, I was lucky to be close enough to capture the King Khan doing his ‘chhammak challo’! That was my first to have got over a 2000 views within no time at all!

     

    At AdAsia again, we were fortunate to get all the ‘gurus’ of the ad world interact one-on-one with us. Piyush Pandey of Ogilvy & Mather, Prasoon Joshi of McCann, Michael Roth, CEO, Interpublic, Tom Doctoroff of JWT China, Ravi Deshpande of Contract India, CEO of BBDO in Asia, Middle East & Africa, Chris Thomas, and many more engaged with us in candid video interviews. Here again, we stood in line with the usual suspects of the TV world.

     

    Apart from events’ coverage, we had an early exclusive with Reckitt Benckiser’s Chander Mohan Sethi. Here too I struggled to make space with pushy TV crews but finally managed to get the desired answers.

     

    But what remains my personal favourite, was my interaction with whom I call the epitome of broadcast journalism, Mark Tully. He was candid, honest, precise. His love and belief in broadcast journalism did not deter him from highlighting the follies of the trade. He didn’t seem angry at what TV journalism looks like in the country today, he only seemed concerned. As a man who likes to call himself ‘a British who is much influenced by India’, his worry for issues, social and political, came through in almost all his responses pertaining to India’s developmental story. As a TV producer myself, I exchanged many stories with him off the camera, and some of them seemed similar to the ones he narrated to me from his times. For me it turned out to be quite a unique and enlightening discussion on ‘media’.

     

    There is so much more that I have experienced in these 100 days as part of team MxM, be it interviewing the likes of Vinod Mehta and Mark Tully or witnessing a new avatar of Arnab Goswami giggling like a school boy to Vinod Mehta’s jokes at the launch of the latter’s memoirs.

     

    But as the rhyme goes, ‘100 days, 100 days, so clap and sway and say hurray’!

     

  • Shubhangi Mehta: Where ‘highs’ & ‘lows’ are treated like a comma, never a full stop

    By Shubhangi Mehta

     

    Waking up on wintry mornings at 8.30 am, getting out of my cozy bed, freshening up and entering the MxM India office (my study) where my laptop is my colleague and my Blackberry is the boss’s messenger. Strange eh? Well, this is precisely my life at MxM India, and if not every day, at least most days I have been in absolute high spirits.

     

    To be very honest, when I joined MxMIndia, I wasn’t really sure of the future, neither mine nor MxM’s but that’s where the ecstasy was and more so, it was the trust of the MxM team that I was good enough to do the job.

     

    The past four months have been a mixed bag for me in terms of highs and lows just like a regular journalist working anywhere, but what makes it different to be at MxM is that here ‘the highs’ as well as ‘the lows’ are treated like a ‘comma’ and never a ‘full stop’.

     

    Whenever we work in a company, it becomes a second family for us but working with MxM made me realise that this place has actually become like a family for me as I am a part of the foundation team.

     

    What makes me feel proud is that despite the challenges we have managed to do some high-quality work, be it the breaking news or the exclusive news of agencies bagging businesses or the fun of doing the ‘Big stories’, we do it all here at MxM.

     

    It is after joining MxM, I felt personally responsible for the misses on my site. If a story on my site is appreciated, it makes me feel content, no matter whoever’s by line that story has.

     

    The reason which makes the working experience different at MxMIndia is that each of us is responsible for his/her work. We are all colleagues here and the attitude of pushing someone else behind in order to accomplish one’s own goals is nowhere to be seen.

     

    No doubt, the same routine everyday makes life seem a little monotonous. But, what the hell? Every work becomes monotonous in a while, it’s the way we do that work which makes a difference.

     

    In the past year, I had often questioned myself many times if this is what I want to do in life. Is journalism something I want to continue with? Is advertising the beat I enjoy writing on? Well, working with MxM I have realised that I need to stop ‘trying’ to fit in, this is something I was born to do, because even if I commit mistakes it simply means I am trying. ‘Try and don’t give up’ is what MxM has taught me.