Tag: Jaisurya Das

  • Dear MxM by Jaisurya Das: It’s so hot in Delhi… why can’t we be allowed to work from home?

    By Jaisurya Das

     

    I just can’t understand why most of us crave to own a piece of our past.

     

    Ladies and Gentleman, welcome back to yet another week with Dear MxM.

     

    An interesting week to say the least, and hence I decided to share one of its highlights with you today. Am not sure if any of you have encountered what I did a few days ago but it was certainly quite interesting as far as I am concerned. Different matter that at the end of it, my wallet is lighter !

     

    This is about the passion to own a slice of what I call history! An iconic brand, a reminder of a bygone era that has touched me in more than one way or the other. It’s mighty strange how iconic brands have an intrinsic ability to induce passion and desire in even the least interested audience.

     

    I sat working furiously at my laptop for hours that morning, only to take a short break to check on my mail and that’s when it all happened.

     

    I scanned a few random mailers before I opened this one. Tissot, the age-old watch company was back to haunt me yet again. The same watch and dial that my grandfather wore over 40 years ago. Memories of me grabbing it from his desk to see how it will look on my wrist, memories of his winding it every morning with clockwork finesse. Memories that have stood the test of time and affection.

     

    Just plain nostalgia from an era that is long gone. No more winding, no more grandfather either. Just the stark realisation that time has gone by. Isn’t it strange that an inanimate object can stir such emotion in you.. ?

     

    Well it did, and I hit the ‘buy’ button and ordered a watch that I didn’t need one bit for its utility ! I just did was what an iconic brand does to you. Stir emotion to give you an almost life-like experience of a past that you pine for.

     

    In a few days, I will in all probability adorn this Tissot in memory of a lovely childhood.

    Will it tell the time with the same precision that my grand father believed in ? Am not sure, But does that matter any longer to me?

     

    No, It’s about owning a brand that has stood the test of time, much like the Zippo and the heady Chivas Regal. There is something beyond what is apparent, what is seen.

     

    My own feeble attempt to own an iconic slice of my past!

     

    So, what makes a brand iconic?

     

    I leave you with this random question and while you’re at it, let me take you through the questions from our readers in Mumbai, Delhi and Bengaluru.

     

    Do read on…

     

    Why is it that many regional newspapers carry loads of poetry and fiction, but most English newspapers find no space for all it?

    Thanks for writing in to Dear MxM!

     

    While I have reason to agree with you on this observation, it may not be entirely correct to say that the English media has no place for creative writing. The weekend supplements in leading dailies do have their share of fiction and creative content, though in terms of frequency it’s far from regular.

     

    Personally, I believe that this has much to do with the readership and audience psyche today. Regional audiences still demand their share of creative writing, culture, art and topics such, while the more so called ‘evolved’ city audiences find all this passe!

     

    I think ’’ts got a lot to do with the infinite distractions that we as an audience reckon with day after day. Where is the time for good fiction or poetry? For us, it’s all bout being socially active, being seen, reproducing what someone said, liking and sharing and….

     

    Creativity is appreciated by only those who have the time and inclination. Unfortunately, thanks to one excuse or the other, the English readership is more skewed to the excitement of glamorous infotainment.

     

    Having said this, I do hope that, at some point of time, the English media witnesses a resurrection of sorts and brings back some good reading. But then reading in itself is a dying tradition.

     

    One of the main reasons why I am not relocating to a city like Mumbai is that good housing near the office is prohibitively expensive… even in rentals. Why don’t media organisations have provisions for housing for employees like many other private and government outfits?

    Ah, good point, yet it’s important to understand that no media organisation can afford to provide accommodation for all its people. Media margins are slim now (except for a handful of leaders) and hence capital investment/ high overheads is a tall order.

     

    Moreover, how many people can an organisation take care of? I know of several media companies who have provided company accommodation for a few senior people but this can’t be made applicable across levels and functions, for obvious financial reasons.

     

    I think it’s good enough that most discerning companies today provide for a fairly decent HRA (House Rent Allowance) that allows their employees to find something reasonably comfortable.

     

    I don’t think it’s a lack of inclination on the part of the company as much as the financial outlay required to create living space for a large number of people.

     

    I must confess that heart of hearts, I would be the happiest to see media professionals being provided with company accommodation but that seems highly unlikely!

     

    Is it true that a person with a research background sees faster growth in media organisations?

    No, this isn’t true! Yes, a research background is always beneficial but that doesn’t necessarily mean you have accelerated growth.

     

    It’s the advertising fraternity that sees a major affinity to research for the plethora of brands it works with. Hence for me, research is more a catalyst than a precipitator for a positive appraisal. 

     

    There are exceptions to this rule but that’s when the basic role demands a high degree of numerical acumen.

     

    If I were you, I wouldn’t worry myself on this. Just focus on your defined objectives and KRAs (Key Result Areas) and soon enough, you will be at the receiving end of accolades!      

     

    Do well, my friend. Career and growth will happen.

     

    In Delhi, schools stay shut because of the summer. But shouldn’t working professionals also be allowed the benefit of not having to go to office to beat the heat? Many jobs in India can easily manage it!?

    I completely agree with you on this. In fact peak summer sees productivity dipping in most field jobs. It’s inhuman to expect people to spend the entire afternoon out there in the blazing sun wth temperatures soaring 40deg’C ++

     

    While I don’t entirely agree with your view on working from home etc, I think a moot point must be arrived at, to solve this weather issue.

     

    One of the things that I have always thought of implementing at work, is the afternoon siesta in line with the Gulf countries. The tendency to sleep and put on weight notwithstanding, it may be a sensible idea to budget for a sleep hour during summer. This will allow for some recharging when you have run out of steam.

     

    Honestly, I don’t think this is about which job can manage all this luxury; Almost every role can, but how many companies think like this?

     

    And, yes, all the best with your’s, my friend!

     

    My friends, I do hope you enjoyed reading this weeks dose of Dear MxM. Do feel free to write and give us your valuable inputs. Believe me, we take these things seriously !

     

    And, yes, do take good care of yourself; It’s the raging month of May. So, keep yourself well-hydrated, indulge in those coolers, butter-milk etc and eat light. It honestly helps.

     

    And for those of you who have questions ready, please do write in to us at editor@mxmindia.com mentioning ‘Dear MxM’ and your ‘City’ in the subject line !

     

    Well, for those of you who don’t have anything to ask, sit back and relax, We will be back soon with yet another week of India’s only online counselling column for our industry. 

     

    So what if we say it’s the best too!

     

    Jaisurya Das, the maverick media-evangelist eats, sleeps and romances brands.

    His cerebral consulting interventions are aimed at making brands powerful and sustainable.

    He is also Contributing Editor of MxM India. For more information on his work visit www.xanadu.co.in

     

  • Guest Comment by Jaisurya Das: There is no option really… It’s cerebral or nothing for brand sustenance!

    By Jaisurya Das

     

    Fresh bathrooms are just a whiff away… or so we were told.  Godrej Aer, the freshener brand, gave The Times of India readers in multiple cities a great whiff of what sensory branding is about. I discussed this in Dear MxM a little over a month ago and was pleasantly surprised to see a great example on the ground.  No, I don’t consult with Godrej or its creative agency but, I certainly think they have taken the best step forward considering the brand category.

     

    What better than sensory sampling in such a category?! Nothing can match the sheer delight of the audiences when they start the day with a delicately fragrant newspaper. I am reminded of how I pounced on issues of Vogue, Cosmopolitan etc decades ago since I was so enamoured by the  lovely perfumes infused in their pages. From one perfume brand to the other, little scratch-n-sniff patches on the advertising delighted the readers. I still distinctly recollect how I cut those patches and actually put them under my primitive microscope to get to the bottom of this magic!

     

    The perfumers carried through this experience to their ‘point of sale’ giving customers a whiff of all their variants, not to forget the periodic spraying of their counters to attract the shoppers walking by Well planned strategy, though it comes across as just matter of fact.

     

    From great smelling aircraft to the tantalising aroma of a seething hot tandoor, every detail is carefully charted in a great marketing plan.

     

    Our senses define our experience and thus the immense potential of sensory branding in a fiercely competitive marketing environment. Mind you, this works both ways and hence a bad sensory experience can result in permanent boycott of a product / service. A musty hotel room for instance is an example of how shoddy housekeeping can result in customers being turned away for good.

     

    I must confess, I use this principle even at my modest office in Pune where fresheners are put to use couple of times a day. For long I imagined that I was the only one who realised the office had a pleasant aroma to it till very recently when two frequent visitors remarked “Your office always smells nice, JD!  Wonder if it’s something in your air-conditioning?” I smirked, most thrilled!!

     

    It’s not just the sense of smell, it’s about and experience beyond the ordinary… the sense of touch when you run your fingers over a shirt and decide if it’s comfortable enough or the taste of the melting milk chocolate telling you that it’s the finest Swiss you can get…

     

    Can a chocolate ever seem this nice without tasting it? No. Experience is about sensing characteristics, deeper quality and its compatibility with the individual.

     

    Earlier this month, I met a packaged food major in Bengaluru who believed that instant food is predominantly the traveller’s delight and thus his focus was on this community. Good thinking but myopic since instant gratification in the food segment is actually a mass need.

     

    Volumes will drive growth and not value. Availability and reach will make the difference. Variety and palatability will govern repeat purchase. Defined mass for many categories must emanate from the larger overall mass or pie. Hence chasing a niche thats success will be defined by volume would be outdated strategy and will not stand the test of time.

     

    Can sensory branding elements be the answer here? Is popcorn mass or niche? Think…

     

    Unfortunately we tend to take decisions on marketing strategy for a brand basis what we think is right; Exponential growth doesn’t come from gut feeling. It needs research, deep audience understanding and most importantly the ability to think beyond POP ( point of purchase ) danglers and hoardings! An open mind works best for a futuristic marketer and this is simply because no one in their senses can predict tomorrow. Unfortunately, we don’t have Nostradamus either.

     

    Consumer behaviour is the most misunderstood thing of our time and will only get tougher to fathom as we go along..

     

    If I can hazard another prediction: It would take less than a decade for technology to deliver touch and smell to our computer screens. Yes, I strongly believe this will happen and we will soon be enveloped in delectable aromas when we browse through food and food products..

     

    This is the future. Consumers will demand more for their buck and each buying decision will be governed by much more than variety, price, availability and peer review..

     

    Buying is an impulse for over 75% of online shoppers or so I believe; On the ground a bare 25%. of buying happens on impulse. Most buying decisions are taken before you step out into the sun and yet when it comes to sitting back and shopping online, it’s sensory branding again which governs your decision to hit the ‘buy’ button.You see images flashing before your eye, each one better than the other. All skewed to your basic need to fulfil your innate desire..

     

    The desire to own, to conform, to match and to surpass!

     

    And to think it’s just a fancy algorithm running background that requires no human interface to understand your need to buy that is making you salivate at the screen.

     

    Well, all this may just seem like ramble of a brand maverick but the fact of the matter is that there is a lot of essence in the need to understand audiences of the future.

     

    To leave my fellow marketers with food for thought here is my bucket list for the future…
    1. Consumers will not behave the way we do. They will follow their mind, not norm.

    2. Buying will be triggered by an innate desire to own and surpass.

    3. 75% of all advertising will be focussed on reminding, not triggering interest or purchase.

    4. Purchase decisions will be based on an innate experience with the product or service.

    5. Repeat purchase will be a million dollar guess !

    6. Flirtatious behaviour with brands will progress to completely flippant infatuations.

    7. Love and sustained relationships with brands will only stem from their ability to deliver an almost orgasmic experience time after time.

    8. Content/ copy will be judged basis their capability to titillate our senses. Not necessarily the kind with sexual overtones but enticingly engaging one way or the other.

    9. Well, the bottomline is that our senses will remain governed by the impulses our brain receives and records, be it brand imagery or just emotion.

     

    There is no choice really; Brands of the future will need to connect on a cerebral level.

     

    Jaisurya Das, the maverick media-evangelist eats, sleeps and romances brands !

    His cerebral consulting interventions are aimed at making brands powerful and sustainable.

    He is also Contributing Editor, MxM India and writes a weekly counseling-based column titled ‘Dear MxM’.  For more information on his work visit www.xanadu.co.in

     

  • Dear MxM by Jaisurya Das: Are a hug and foul language a done thing in the media? Or is it sexual harassment?

    By Jaisurya Das

     

    Ben Tornato Signore e signori!   Raised eyebrow? It’s just my customary welcome but this time in Italian. I sometimes wonder if the overdose of Fettuccine and Fusilli at the city’s restaurants are getting to me!

     

    Don’t get me wrong here, but when my neighbourhood Mangalorean joint has ‘Penne Arrabbiata’ and ‘Spaghetti Carbonara’ sharing space with the legendary ‘Neer Dosa’ and ‘Prawn Gassi’, it worries me!

     

    It’s hard enough getting your ‘Chutney’ right so don’t complicate matters. If you have perfected the art, stick to it and ignore the long complicated names albeit their fancy aura!

     

    I wonder at times how good or bad I would have been as a Chef, if I had continued in the trade I was educated in. One gets enamoured easily by our environs and the rest is history. It’s important to understand that most of us are not built to fit every container that life throws at us.

     

    I remember the time when I told my father that I hated the hotel industry and hated my work, he smirked and said ‘“Stick to your knitting son but, don’t forget to check if you own the right set of needles” Thank you Dad, You were right through and through. I wasn’t equipped with the right tools for the hospitality industry. Amen.

     

    We do famously in our trade, earn a great reputation and then clamour for more, forgetting that one’s niche may be way better than mass. So we have media-men learning to cook and chef’s learning to be media savvy. Such is the world. Never satisfied are we?

     

    Well, if you’ve got it in you go ahead and flaunt it. But if you don’t, stick to your knitting, be it the carbonara or the chutney..

     

    On that divinely gastronomic note. It’s time to move on to our questions for this week from the cities of Delhi, Bhopal, Kochi and Bengaluru. As always, Dear MxM is at its candid best to guide you through this viciously super phase that we call life@work !

     

    Should it not be compulsory for media schools to necessarily have teaching faculty that has spent some years in the industry – in a creative or media agency or as a journalist?

    Hello and thanks for writing in to us with a pertinent question. I have reason to agree with you on this, since media and advertising is about experience both in terms of creating one and living another. A strong theoretical base is indeed important however, it’s incomplete without having gone through the grind at work.The finer nuances of our trade and the idiosyncrasies of its constituents is something that no text book can teach you.You have to be there to live this real time!

     

    I have had the opportunity to meet and interact with faculty at the best media schools in the country where the experienced colleagues always stand apart.

     

    They speak with authority and have answers to almost every question, as is becoming of a mentor who is powered by experiential acumen. Mandatory industry experience as a pre-requisite is a call that institutes and universities must take to ensure quality. Either way, I have always believed the wheat finally gets separated from the chaff, no matter what.

     

    I have a medical condition and my bosses tell me that they will not give me long leave. This has resulted in a situation where I aggravate my health or quit. Jobs are not available easily. What should I do? Please help.

    Oops! Tough call for both the parties involved… While I sympathise with you on your current dilemma, I must confess that its difficult in today’s circumstances its tough for firms to let go of their critical resources for long periods of time. Employers no longer buffer numbers to take care of such exigencies in view of the high overheads involved.

     

    With a volatile business environment companies are already grappling with poor bottomlines and hence cost measures get increasingly important. You are obviously an integral part of the working of the company and hence that much more indispensable at this juncture.   My only suggestion would be to seek a second opinion on your health condition and act accordingly. It’s best not to risk working here or elsewhere till you are perfectly healthy. All good wishes for your speedy recovery. May the force be with you.

     

    A senior colleague in my organisation behaved incorrectly with me. My friends tell me that I shouldn’t bother because a hug here and there and some foul language are a done thing in the media. What is your advice, Sir?

    Thanks for writing in to Dear MxM ! Am sorry to hear this. Unfortunately this has become a common concern across industries despite special committees and taskforces being set up every other day. Preventing sexual harassment is important, but easier said than done.

     

    No! contrary to what your friends said, this kind of behaviour is certainly not accepted in the media industry either. My honest advice to everyone is to kick where it hurts. I know this sounds almost childlike but I for one believe in the dictum “An eye for an eye”.

     

    Disgusting to say the least, the perpetrators actually get away scotfree most often. I believe almost 90% of these incidents are relegated to the archives as yet another misunderstanding that had nothing carnal about it! I have been part of two such committees in large organisations and consequently at the receiving end of complaints and justification/ explanations from colleagues on such incidents. The toughest part of being able to get anywhere with these cases is the lack of clarity on what defines sexual harassment.

     

    For the record, the law ‘Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013’ defines this in great detail, so much so, that most of us can be deemed guilty of sexual harassment one way or the other.

     

    Think twice before you pull up a colleague for non- performance ( and how it can result in him/her being asked to leave ) for the law implicitly states “implied or explicit threat about her present or future employment status” may be deemed to be sexual harassment. I know it sounds funny but believe there are people who use these clauses to haul people into court ! While this issue has its share of ambiguity, its amply understood that it cannot be taken lightly under any circumstances. This applies to the victim and the senior management of this organisation. Any attempt to hush this up and not report an incident such may precipitate this malaise further, besides being a violation of the said law.

     

    Apologies my friend for having digressed, but coming back to your question and the advice you sought if it’s about physical contact and the like, one good way would be a tight slap! Not many people enjoy getting that! If that doesn’t work, I would think the use of some of the best expletives available across languages would come in handy accompanied with a few more slaps.   And, yes, if all this fails, escalate the incident to the higher authorities in your company or just find yourself another job.

     

    I have just started a new website, and I am operating from home. Do I need to go in for a licence for operating a business out of home?

    Yes, you need to have an establishment licence in some states of our country (Shops and Establishment Act etc.) especially if you do employ any people to carry out your business.   As far as I know, there aren’t any laws governing the running of internet-based sites etc and hence there is still lack of clarity on the legalities for websites. However, getting yourself a registration under the respective state’s Shops and Establishment Act is advisable.

     

    While this will involve keeping some basic records etc, it’s not a very arduous process and hence sensible.This will give your business some amount of legal standing should the need arise.   Besides this, depending on your role and nature of work you will need to get yourself registered with the Excise Department for Service Tax. Some states like Maharashtra require you to have a Professional-Tax Registration as well.

     

    Income tax formalities have to be complied with and PAN and other numbers obtained for both the individual and business ( basis the type of business e.g. Pvt Ltd, Proprietorship, etc ) before commencement.

     

    All the very best to you! I wish the new web venture good tidings.

     

    And thus ended this week at Dear MxM ! It’s time to say Ciao and wish you all a wonderful weekend ahead! We will be back with fresh perspective, more entertainment and much candidity next Thursday, same space. Until then, do continue to questions us on editor@mxmindia.com superscribing ‘Dear MxM’ and ‘ your city’ in the subject line.

     

    Jaisurya Das, this maverick media evangelist eats sleeps and romances brands! His cerebral consulting interventions are geared to make your brands powerful and sustainable. Incidentally he is also Contributing Editor of MxM India. For more information on his work visit www.xanadu.co.in The views expressed in this column are his own.

     

  • Dear MxM by Jaisurya Das: If a journalist switches to PR, should s/he get a 2x jump?

    By Jaisurya Das

     

    Ladies and Gentleman, thank you for joining us on Dear MxM this incredibly hot week of May 2016.

     

    ‘Beware the Ides of March’ thundered this baritone day after day. None other than my  wonderful English teacher at Mumbai’s GD Somani School – Calley D’Mello. He taught with a careless abandon, be it Shakespeare’s Julius Caesar or the more prosaic Nissim Ezekiel’s “Night of the Scorpion”…

     

    This was his strength. The sheer recklessness of interpretation that a teacher needs! This young man ensured we enjoyed every moment of his class while we grappled with literature that we were meant to grow up with. Coming to think of it, am not sure how much of a difference it made spare the conversations we could carry with ease.

     

    I was most thrilled to see him decades later at a reunion as charming as ever, the same glint in his eye! The only measure of 30 years gone by was his silver grey hair. I didn’t get a chance to sit with him and relive a lot of those moments that we spent in the same class. Someday I will. If not anything, to listen to his baritone once again.

     

    I write this because some people leave an indelible impression on you. I still don’t know the reason. To be honest, I don’t even believe that he was the ultimate authority on English or English literature… but there was something about his passion that arrested me.  He lived each class and nudged us quite innocently into this infinite pool of learning. Yes, Calley if I can hazard that at my age….Some of us did learn English, a few of us more..

     

    We learnt to smile no matter what, display energy when there isn’t none and above all to celebrate life at the slightest chance…

     

    Sincere gratitude my friend. I must confess I don’t know even know what for, but yes you made a difference to my life. Am not a hypocrite and hence no extra praise, no pedestals, nothing. Just honest respect. I tip my hat to you my friend. You were always one and will remain so. God bless with you infinite good health and happiness.

     

    I know most of you are wondering why this week’s introduction reads like an autobiographical extract… Well, maybe this is an extract after all!!!

     

    Welcome to the real world of queries (this time from Delhi, Chennai and Hyderabad ) and responses in the inimitable Dear MxM style. Read on, I say … !

     

    I find that success has gone to the head of my colleague, and he thinks he knows everything… I want to help him realise his folly. What can I do? Or should I just let him be?

    Wonderful. He has just joined the unique group of individuals on mother earth who believe that they have learnt enough. Each time I meet a bunch of young practitioners or students in media, I preach the need to learn constantly…

     

    I for one have spent three decades in this industry and at the end of every day I realise I know so little. The burning desire to learn is probably the only fire one must play with!

     

    While I do think your inherent desire to help him is noble, my humble advice would be to let things be. They only way a ‘I know it all’ will learn is by burning his fingers in the enveloping uncertainness of the future.

     

    Sometimes, it’s best to let them the feel pain lest they hurt themselves further !

     

    It is said that if a journalist switches to PR, he or she should get at least a 2x jump. Is this true?

    Interesting concept!  Who did you said this?

     

    Tough luck, buddy. There isn’t any norm such. In fact most often it’s the journalists who are quite fed up of their beat or existing pressures who look at other avenues, PR included.

     

    This is not to say that PR doesn’t attract good journalistic talent but a really strong content professional looks for more gratification and noticeability and media becomes the obvious choice. I have for instance heard names of content professionals being bandied around the media circles and this obviously has to do with the kind of work that is done . Lots of good work but not always upfront when it comes to the end consumer.

     

    Salaries are indeed higher in PR and Corporate communication etc but so are they in online and other forms of media. And this amazing formula you mention of 2x isn’t something that forms part of any rulebook! Am sure my friends who run PR companies will more than agree with me on this.

     

    Every company has its own pressures and policies when it comes to hiring and salaries are fixed basis the candidate and the level at which they are coming on board. The only formula I am aware off is x+ and what the + can translate to is anybody’s guess !

     

    So all the best with your job hunt! May you have x++ luck with this. Amen.

     

    I got my increment last week, and find that it is far below my expectations. I want to quit, but I know I won’t get a new job easily. So should I just grin and bear it?

    Believe me, I had a tough time sifting through the appraisal woe mails the past two weeks.. I was quite surprised considering there were fancy MNC predictions on robust increments across several sectors. Media stood at around 15-20% from what i recollect.

     

    Well, obviously this didn’t translate into fatter wallets on ground! Pity. Anyway this season has gone by and there is no point in doing a post-mortem. As far as you are concerned, the bigger worry should be your lack of confidence in your capabilities!

     

    Why are you resigning yourself into believing that there aren’t other jobs for you? While I honestly believe that the lack of a great increment one year doesn’t mean its the end of the road, I see no reason for your to despair like this.

     

    Chin up my friend. No company you work for can give you great increments year on year since there are several factors that go into these decisions. Your own performance, your departments numbers, the company in general, investments to be made and so on. So it’s pretty much the same all over. One or two years you may see yourself get majorly rewarded but the next two years could just be COLA (cost of living adjustment !) that they handed out. This doesn’t necessarily translate to your performance being under question.

     

    My honest advice would be to hang in there for another year ( provided of course  it’s work you are enjoying, nice colleagues, well performing company etc ) and review the scene then

     

    And yes, if they still hand you lemons, add some Tequila (consumption of alcohol is seriously injurious to health, yours and others!), a dash of salt and say cheers before you walk out ….!

     

    Last week, my boss banged my car in the parking. It’s going to cost me 7.5k. Now that’s not a small amount. My boss hasn’t offered to pay, and I am worried that if I ask him for the money, he will get even. And even not give me a good increment next year. Please advise. Thank you!

    By the way, who is this Boss of yours!??

     

    Well, what do I say?? This is where the wheat gets separated from the chaff.. Am sorry to say this (and I do hope your Boss is reading this !) but this is completely unacceptable and quite unbecoming of anyone leave alone a leader !

     

    But you find them in all shapes and sizes so we have to learn to live with them and also take them head on when required. May I request you to take a deep breath and imagine yourself in a similar situation but this time the culprit isn’t your boss ….

     

    Now, tell me what you would have done..! Why the special treatment? You gave nothing to lose my friend. If you are good at your work, then why the insecurity and concern about some increment a year later…?

     

    I suggest you meet him and ask him politely as to which garage he would like your car to be sent to. You could mention that you have taken an estimate and it’s only a 7500 bill that is expected.

     

    If this doesn’t work, do not despair and just repeat this act when there is someone in his room. Very matter of fact. “Boss, where did you say i should send my car for those repairs” Or would you prefer I get it done and give you the bill ?

     

    Sounds harsh ? This is the world my friend. An eye for an eye!

     

    All the best! And, yes, if you don’t succeed with this, let me know!!!

     

    On that sharp note, it’s time for me to say goodbye to this week at Dear MxM. Do take good care of yourselves and keep the happiness flag flying high.

     

    After all, life is about celebration no matter what the occasion!

     

    Do keep writing in with your questions at editor@mxmindia.com where all you need to do is type ‘Dear MxM’ and your city in the subject line. It’s almost like magic ! We will respond with amazing precision Thursday after Thursday for …

     

    Our raison d’être is making a difference. Dear MxM; Because we care.

     

    Jaisurya Das, this maverick mediaevangelist eatssleeps and romances brands! His cerebral consulting interventions are geared to make your brands powerful and sustainable.  Incidentally he is also Contributing Editor of MxM India.  For more information on his work visit www.xanadu.co.in Incidentally, the views expressed in this column are his own.

     

  • Xanadu Consulting ventures into Neuroconsulting

    By A Correspondent

     

    Senior media professional and author Jaisurya Das has announced a bouquet of new services for brands (media and non- media) powered by deep cerebral understanding.

     

    Recognized as one of the pioneers of neuro-enabled consulting techniques in India, Xanadu Consulting Group Ltd, the 13-year-old consulting firm that Das runs as Managing Director, will offer specialized services in brand management, start-up mentoring, audience augmentation strategy and newsroom re-engineering.

     

    “It all starts with a deep understanding of the way the brain works,” Jaisurya Das, MD, Xanadu Consulting Group said. “Our experience in the media consulting space for well over a decade has been instrumental in powering various initiatives for leading media organizations brands across the country. Having exemplified our expertise in brand management and audience augmentation for media, neuroconsulting and beyond is a natural progression for us.”

     

    Xanadu is headquartered in Pune, with operations in Bengaluru, Mumbai and New Delhi. Xanadu is slated to open an office in San Jose, California in Q4/2016.

     

  • Dear MxM by Jaisurya Das: Is it better to work in South or North India?

    By Jaisurya Das

     

    Ladies and Gentleman, it’s  lovely to have you back with us, this bright and sunny day of April 2016!

     

    Well, this is about how profound I can get… !

     

    Somedays are unique. Landmarks in your life, if I can say so. Today was one, as far as I am concerned. Interesting to say the least, and hence the obvious attempt to detail it for all of you.

     

    Earlier today, a great friend called and asked me ‘What is your USP? Or don’t you have one?  I need to know what is special about you, if at all..’  This hit me like a cold slap on a winter morning…

     

    Do I really know why I exist ? Who am I? Is there a USP at all? Why should you expect the world to talk about you? What’s special ? Flummoxing to say the least.

     

    Almost as bad as trying to decipher the fruits and peels in a plum cake! Fattened for Christmas and yet ignorant of what made it all up…

     

    This is the brutal truth. More often than once, we do not even know why we exist. We believe we live in this utopian world, where we exist within a glass domem  and yet remain unaware of our inherent strengths or weaknesses.

     

    My friends, we have it all in us! Spend that little time to introspect and work towards bringing the finest of our qualities up- front lest we are faced with embarrassing questions that we may have no answer to!!

     

    Yes, we have made a difference and continue to do so, but unless we figure what we do right, we fall short of replicating the good. Ask yourself those embarrassing questions and derive the answers from all over. You can be rest assured that this will come in handy sometime, be it career or life itself.

     

    Do not rest easy on your laurels, my friends! Walk that extra mile and keep that trophy shelf to the brim. We dare not forget that we are not meant to perish with our trophies. They exist to give us that extra adrenalin to perform beyond norm..

     

    And, yes, don’t make the mistake of believing you’re the best thanks to all the rubbish I say, because before you realise it, Galileo’s wisdom will be thrown at you…

     

    “ I do not believe that the same God who has endowed us with sense, reason and intellect has intended us to forego their use “

    Amen.

     

    Enough of this. Cut to the meat now… !

     

    Questions from the cities of Mumbai, Lucknow, Hyderabad and Pune.

     

    I have the option of choosing between South and North India for my final placement as a Management Trainee in the spaceselling team of a leading news media organisation. I have time till May end.

    Sir, what should I choose?

    West India? Oops, that’s not an option is it?

     

    Jokes apart, Western India is a great place to start your career in media sales. It’s probably the most active advertising region in the country and its constituents like Mumbai and Pune account for a significant share of the revenues that media houses acquire.

     

    Having said that, I must add that all markets are good, provided you are in the right organisation and have the right leaders guiding your career. At this stage of your career, it’s best to focus on equipping yourself with the right skills rather than worrying about one market or the other!

     

    Don’t overthink this my friend. Pack your bags and step into the Sun

     

    Sir, I have been in media buying for over six years now with a leading agency conglomerate and I find that the quality of sellers have really deteriorated especially at the lower and medium levels. The older lot don’t seem as interested either. Why is this happening ? Is screening and quality training a forgotten necessity ?

    Thanks for writing in with a very pertinent question!

     

    Yes, there is a noticeable fall in quality and sales prowess among the media sellers of today. It would be incorrect on my part to point fingers at any one reason for this.

     

    I think this can be attributed to the entire system today, starting from screening candidates to the training they receive (if at all!) in their early months.

     

    The focus now is so skewed to performance and business metrics that, refined sales process and skill is a forgotten virtue!

     

    Well, as far as the older lot is concerned, it’s the typical burn-out syndrome. It’s unfair to expect the same performance excellence 25 years down the line from the same individual.

     

    Contrary to what some may think, age does play a part in cognitive function and overall fitness doesn’t necessarily guarantee above optimal cognitive ability. Memory lapses, slower analytical thinking, irritability etc all set in as the years go by.

     

    Hence, it’s advisable to keep sharpening neuron function through mental exercises and the like. This will keep us cognitively relevant no matter what age we may be at.

     

    Coming back to your question. The need for careful screening and a rigorous ongoing training calendar is essential to develop talent in the industry.

     

    As I have always believed, the larger the brand, the faster the salesman will perish!

     

    Hence, it’s critical that high levels of motivation keep the younger sales staff on their toes with both skill and dedication to purpose. There’s little option really if you’re aiming for growth beyond organic levels.

     

    Last week, I contracted a cold and later a viral because one of my colleagues had got it. I spoke to my HR department and have said that people who have a viral/ bad cold shouldn’t be allowed to come to office and spread the infection. What is your view, Sir?

    Bless you! My understanding of medical science is fairly decent and hence I can risk asking you as to how you are so sure about contracting this from your colleague?

     

    Is it the proximity of workstations (I need to know if this is an interior design flaw) ? Or is it something else ?

     

    Ok, on a more serious note, yes air-conditioned offices are known to be breeding grounds for bacteria! The common cold (apparently a virus !) is airborne and hence enclosed spaces tend to be catalysts for cross infection.

     

    However, this isn’t school and hence it’s difficult for the human resources department to really issue a stricture on all this. I strongly believe the onus is on the employee who is ridden with a viral/ contagious infection to stay away from office and prevent cross infection.

     

    Onus is also on the leaders who must reassure their employee’s that it’s fine to take a day or two off to recuperate, rather than suffering and infecting the other colleagues in such a situation.

     

    There is no known prevention in allopathy for the common cold, influenza and viral infections as far as I know, and hence caution is advisable.

     

    Brave the storm my friend. It always passes to reveal a bright sunny day so despair not. Be well.

     

    In my organisation, car parking is available only to senior staff. But senior staffers have their drivers, I can’t afford them. How can we prevail upon our HR and admin to allow even junior staffers to park their cars in the office parking?

    Ah ha! Now this something most of us have faced at some point in our careers and I more than sympathise with you on this…

     

    Yet, corporate policy is something we have little option to experiment with and more so when we are a constituent ourselves. Do remember, the chauffeur is most often pushier than his boss about parking in the reserved slot ! They have their own pride of place.

     

    However, I must add that this is more prevalent in smaller office spaces. The large corporates often have both reserved and first-come, first-served slots where other colleagues have the option to park.

     

    Finally it all really depends on what you are looking for ….

     

    A great company with no parking, or a huge company with parking and yet no heart when it comes to people and their work !

     

    No offence meant. You can have the best of both worlds in many organisations, yet the larger picture is about what you really want from a career….

     

    And yes, if good parking is the priority, a mall would be great place to work ! Amen.

     

    And with that we come to a close to this week’s Dear MxM, India’s premier counselling column.

     

    Have a fantastically funny weekend with much beer, food and good cheer !

     

    Let the hair down, party hard, drive safe and be good. Or at the least, be sensible !

     

    And yes, do keep writing in with your questions on editor@mxmindia.com with ‘Dear MxM’ and your ‘City’ in the subject line….

     

    For the moment however, it’s time for me to say Sayonara !

     

    Jaisurya Das, the maverick media-evangelist eats, sleeps and romances brands !

     

    His cerebral consulting interventions are aimed at making brands powerful and sustainable.  Incidentally he is also Contributing Editor of MxM India. For more information on his work, visit www.xanadu.co.in The views expressed in this column are his own.

     

  • Dear MxM by Jaisurya Das: My colleague has bad body odour… how do I advise her to take care of it?

    By Jaisurya Das

     

    Hey, it’s Dear MxM time again! Ladies and Gentleman, it gives me immense pleasure to welcome you to another exciting week.  For the academically inclined, this week’s introduction is devoted to a case in guerrilla marketing in my backyard!

     

    Friday evening 8.30pm, returning from work, I pull into my garage. As is customary, I check my postbox and extract the mail. A slick, sealed envelope addressed to me. No spelling errors either.

     

    I am quite used to my name mauled… Jayasurya and Jeyasuriya, J Suryadas and what have you! This time it was perfect and hence got my attention immediately…

     

    I opened this cover later the same night, and discovered a well-written one-pager on what could become a hugely successful idea that can acquire and retain a mass audience in a jiffy.

     

    It was a letter from a lesser known ISP (Internet Service Provider) who talked about how it has signed up with our building and will soon provide a free lifetime broadband connection for each of the 80 flats with no strings attached. Sounds shady doesn’t it?

     

    As a token, it was also throwing in a 10GB data pack to each flat. All you need, is to connect a router and begin to use it. Post your 10GB you can log on and buy a pre-paid pack. Simple yet brilliant! They also go to say that this can be your spare line in case your existing one (the building is pretty much run by a large telecom company who has wired broadband) is slow or is down for some reason.

     

    No mention of this being the best or that you can replace your existing one. All that it says is that this one’s from us and it’s available to you for life! Yes, lifetime infrastructure to every flat.

     

    Let’s read between the line. Nothing shady at all. What have the ISP folks done?

     

    They have worked out a formula with the society which is obviously happy with this additional service at no cost. They have also managed to ensure that they scale up their infrastructure with just the additional cost of cabling to flats…

     

    Lifetime quite simply means that they retain these households permanently. No one in their senses will decline this since it’s free. Pay as you use. No obligations, no commitments.

     

    If their 10MBPS line delivers as promised, they would have mopped up 80 apartments at one go! Something that the existing providers haven’t managed to do in years. And this is just one apartment block.

     

    Superlative stuff! I would love to meet the marketing professional behind this seemingly simple concept and perhaps learn a few lessons on such veiled aggression.

     

    Yet another example of how simplicity of thinking can produce the best results.

     

    Be there no matter what. Someday, you will be integral to the customer! This is probably what is pinned on this marketing head’s board. Amen.

     

    Well, it’s time to cut to our Q & A for the week with questions from Pune, Mumbai & Delhi.

     

    Read on my friends..

     

    Sir, why do you always ask for the questioner to name his or her city? While I have no problem in declaring I am from Pune, would it make a difference to you if I was in Patna or Panipat?

    Ha ha! Now this is one question I wasn’t prepared for…

     

    Ok, I guess I might as well spill the beans now! I ask for the city simply because it helps me decide the tone and content of my answer to your question.

     

    For instance, if you were in Mumbai, the market environment would be quite different from what it is in Panipat or Patna as you mentioned. You can be rest assured that this information is sought only to be able to give you a more accurate response to your query.

     

    Contrary to what you or anyone else may think, we are not in the stalking business 🙂  And yes, may I assure you that bereft of the city, you will still get your answer..  Provided of course your question merits it!

     

    I sincerely hope I have been able to address your concern. And If I may have the liberty of asking you a question now….

     

    If you had no problem in mentioning your city, then why didn’t you in the subject line? It’s not always a crime to follow instructions, is it?

     

    Are there any online help platforms for psychiatric help? Also, if one wants some counselling, should one go to a neurologist or a psychiatrist? Please help

    There are a few online portals for medical consultation as well basic counselling but this cannot help beyond a point. It is important to visit a good psychiatrist who will best diagnose the problem. A face-to-face interaction is critical for a psychiatrist since it’s not only about a dialogue but also about body language and other parameters.

     

    Yes it’s important to ask around in order to get the right psychiatrist. Yes, all are qualified yet some prescribe drugs rampantly. It’s finally about judgment and hence its best that you take a few days to get all the possible feedback on the right person. This is important.

     

    As for counseling, it’s normally done by clinical psychologists and your psychiatrist may refer you to one should he/ she deem necessary. Since you ask, Neurologists do see many patients with psychiatric disorders and often given them immediate medication but are not really into counselling. Once diagnosed, it’s important to be under the right medical care. There are several qualified, trained professionals across the country and they are well within reach.

     

    Counselling is a specialised stream and there are several qualified people to handle this. Some couple this with other modern methods such as hypnotherapy etc.  Cognitive behavioural therapy, cognitive re-training etc may be required case-to-case.

     

    For those of you who may be interested in detail, NIMHANS (National Institute of Mental Health and Neuroscience, Bangalore) is considered the ultimate authority on these subjects.

     

    They conduct regular research studies to be able to zone in on issues involving various age cohorts. As is typical of a government facility, NIMHANS sees an ocean of patients from all over the country and yet, each one is given the attention that is required, albeit the long wait.

     

    And yes, it’s as good as free. Selfless service in its true form.

     

    Whatever may the problem, do not let it be. Grab it by the collar and address it! There is a cure in most cases and for the others control.

     

    The other day I requested my office to serve staff ‘Nimbu Pani’ instead of tea. I was clearly told that if I want lemonade, I should get my own. Shouldn’t our media offices adapt with the times and stop serving only the regular tea and coffee to employees?

    Wonderful summer cooler that is! Yes, I completely agree with you on this. This is yet another classic example of ‘form beating content’ ! It doesn’t even make business sense since ‘Nimbu Pani’ (fresh lime juice) is am sure cheaper than tea and coffee it were made inhouse.

     

    On the one hand, you want to look after your staff well, and on the other you shy from adapting to what may be necessary, depending on a situation or the environment. This is the larger picture of this seemingly insignificant concern you have raised.

     

    All the same, changing the world isn’t an option, hence it would probably be a good idea for all of you to get together and shun that tea and coffee. Get in your own coolers and let them cringe while they drink their tea in this blazing heat..

     

    Quite simply do an ‘East India Company’ with the management..Boycott!

     

    Yes, an ‘eye for an eye’ is sometimes the best option. And, yes,for the summer, hit those lovely packs of ‘Chhaas’ (spiced buttermilk),lime juice and jal jeera !

     

    I find that my colleague has bad body odour. Not always, but often. I have even told my boss about it but she says that not much can be done. What would you advise is a good way to inform my colleague that she should take care of her BO

    Hi, thanks for writing in to Dear MxM!

     

    I do understand your concern and BO  Bromhidrosis, Osmidrosis /Ozochrotia) can be a really difficult condition to deal with. Interestingly more often than once, it’s linked to obesity, diabetes mellitus etc and intake of certain food categories. For the academically inclined, BO is caused by bacteria that thrives on our skin when they break down our sweat to acids.

     

    Sweat by itself doesn’t have any odour and only once broken down, is it sensed by us,

    And then the inimitable comparisons to pigs!! I mean, why not some other animal. Why does it always have to be a pig? Do pigs sweat?  Seriously, who has gone and checked all this rubbish ..!

     

    This is a tricky situation and more so, when it’s a colleague you have to work with day in and day out. It may not be a bad idea to actually get a few articles on this and its prevention, management etc and read it while both of you are at work…

     

    Casual remarks like ‘I wonder If I will get this considering this article says, eating such food can possibly cause BO’ and I am overweight too and so on.. I trust you get the drift.

     

    In such situations, it’s important to be inclusive and seem part of the problem rather than fighting it. This can be the eyeopener as well as the remedy. Hopefully !

     

    No one wants to live with BO and yet in over 80% of the cases the individual is completely unaware of its existence and hence aren’t to blame.

     

    I wish you luck. Coming to think of it, both of you.

     

    [Ends]!!! This week’s done the moment I see this familiar word in parenthesis.. My ‘Ed’ sends me this word each time he feels I am stretching an article far too much.. I of course, make his life difficult by ignoring this and everything else…. !

     

    Yet I know, it’s time to say farewell to this 16th week of 2016..

     

    I do hope you have enjoyed reading Dear MxM over the past few weeks.. Serious overtones, but matters of critical concern. We will not stop at counselling for work, careers, life and more.

     

    For us this means, giving it our best to alleviate larger concerns like depression, anxiety and

    burnout. Yes, we are candid,we do not mince words but when it comes to care…

     

    It’s always from our heart. This is what Dear MxM is about. Being there through thick and thin. Thank you my friends for believing in us week after week. This means a lot.

     

    Hopefully we are making a difference to your lives too.

     

    Have a wonderful weekend and do write in with your questions to editor@mxmindia.com with

    ‘Dear MxM’ and your ‘City’ in the subject line.

     

    Jaisurya Das, the maverick media-evangelist eats, sleeps and romances brands ! His cerebral consulting interventions are aimed at making brands powerful and sustainable.  Incidentally he is also Contributing Editor of MxM India.

     

    For more information on his work, visit www.xanadu.co.in

     

    The views expressed in this column are his own.

     

  • Dear MxM by Jaisurya Das: Is it cool for media firms to ban Facebook and LinkedIn? + Uncontrollable headaches, giddiness & insomnia could be due to stress, lifestyle disorders

    By Jaisurya Das

     

    Hello and welcome back to India’s very own ‘smack on the face‘ counselling column for the media, marketing and advertising fraternity.

     

    Just a week ago, I wrote an article on this site about depression and its perils. The importance of recognising seemingly unconnected symptoms and seeking help when necessary is often ignored unfortunately.

     

    While most content writers would be thrilled to get a staggering 16,000 page views for their piece, for me this was an eyeopener! I am happy that so many people gave this attention, but somewhere it also means that there is huge number of us who are affected by this directly or indirectly.

     

    What is going wrong? Is it our race that is genetically unprepared to handle the modern world or is it just our abuse of the body and mind?

     

    I asked this very question to a senior neurologist and an equally senior psychiatrist earlier this week.  It was exceedingly worrying to hear that my neurologist friend gets over 40 young patients per week who complain of uncontrollable headaches, giddiness and insomnia. Apparently in almost all the cases, the latent cause is far from a neurological disorder, and is attributed to stress and lifestyle disorders.

     

    Cut to the psychiatrist and it isn’t very different! Twenty patients a week and all between 21 and 35 feeling wired up, disoriented, complaining of acute insomnia, tremors, anxiety, nasty tempers and so on.

     

    Alcohol abuse, lack of any regimen, multi-tasking beyond capability and the infinite quest for the pinnacle of success are some of the diagnosed triggers I was informed.

     

    Ladies and Gentleman, where are we headed? As parents we give everything, and yet fall short of being able to rein in our children from abusing their system. As corporate citizens, we join the youth in leading a lifestyle that is anybody’s guess, and as friends, we disregard what may just be the most critical aspect of a friends life !

     

    It’s not enough calling and checking on someone who is going through depression. No, it’s not enough waiting to be invited. Someone who is in it badly won’t want anyone around. It’s for us to move that one step ahead to extend the hand of help. Yes, you will face anger, indifference and more…but that’s what friends are for aren’t they? Don’t forget, it could be you.

     

    It can happen to any of us, any time, with no apparent cause and yet with help 100 per cent  recovery is more than possible. Please do not turn your face away from someone who is going through depression. God forbid, It may just be you tomorrow!

     

    Have the patience and understanding.

    Be that pillar of support and not a cowardly sprinter.

     

    We can make a huge difference. Believe me, it’s possible…!

     

    Am sorry I had to take you through an intense few paras but I just don’t want to stop trying to get everyone’s attention to a malaise that can well become the next swine flu…

     

    I think it’s safest for me to cut to the Q & A for the week lest my readers disown me completely…

     

    Ladies and Gentlemen, from the cities of Pune, Mumbai, Delhi and last but not the least Kottayam for the first time this season…Welcome 🙂

     

    Recently my colleague was reprimanded and penalised for being seen at a nightspot consuming alcohol. Is there a law restraining employees on their behaviour outside work?

    No, there isn’t a law such, as far as I know ! However, corporates and educational institutions are getting increasingly tougher with their decorum policy.

     

    To be honest, I don’t blame them considering that this has been precipitated by a series of incidents involving employees across locations. To make things worse, quite a few of these incidents turn nasty and end up having legal ramifications. That’s when the company has to step in to sort things out and use their good offices to diplomatically solve these issues.  Prevention is better than cure, I guess !

     

    I agree that this is policing beyond what is necessary and everyone has a life beyond work hours but not at the expense of decorum. As is the case with most things, a few rotten eggs ruin the entire basket!

     

    Hopefully things will stabilise and we will all see a regimen-free world to live in, but that can happen only if we ourselves behave responsibly in the first place. Yes, irrespective of whether it’s under the influence of alcohol or not!

     

    Is it advisable to avoid working in the same organisation as your spouse?

    There’s nothing wrong in working in the same place. Yet, certainly not in the same department, or in roles that require professional interaction/ supervision involving each other. This isn’t about biases.

     

    It’s more about comfort and professionalism and the ability to take independent decisions.

     

    I have had couples working in the same office, but in different roles and there has never been any cause for concern or lack of effort on their parts. In fact in the entrepreneurial world, this is very common and is a much accepted practice too.

     

    Retail sees this as well and so do other streams such as medicine, architecture, finance etc.

     

    Several couples practise together, be it Doctors, Lawyers, Architects, CAs and almost all of them do very well too. Finally it’s about how professional you are at work. Nothing matters any more!  As long as there is perfect understanding and egos are put to rest, great work will emanate for sure.

     

    So, go ahead and work in the same office, my friend..Both of you will only be happier!

     

    However a word of caution : Be sure to keep your flirting in check while the wife is around 🙂 Now, this is certainly advisable.

     

    Sir, you wrote about appraisals. My boss who relented under pressure from HR to give me a good rating is now out to nail me for no fault of mine.  Should I complain to HR?

    Wow! HR intervened and told your boss to rate you well? This is a new one indeed ! This probably means your previous appraisals haven’t been fair or you have a highly

    pro-active HR team!

     

    Yeah no boss is going to like instructions being given to her/him on appraisals..but taking all this out on you isn’t something that is sensible or acceptable!

     

    I guess it’s finally about mega egos and this will never change. I so wish people realise the folly of sitting on artificial pedestals and behaving like autocrats. They often forget that finally its only the chair that is commanding respect. And a chair can be taken away in a flash !

     

    Personally, I would suggest you casually broach the topic with HR and simultaneously have a chat with your boss to tell him/her what you feel. It’s important he/ she knows that you have recognised the causticity of his behaviour with you.

     

    There is a strong chance that he/ she may realise the mistake and back off, which is the ideal situation but if not, it may be sensible to escalate this!  Please do understand that your performance and raison d’être in the company will play a major role when this is escalated. I have assumed for now that you are an important part of the enterprise and responded accordingly.

     

    Is it cool for media firms to ban Facebook and LinkedIn. They are now platforms for people to communicate with each other. Your comments.

    Thanks for writing in with a pertinent question! I completely agree with you on the importance of these social platforms in ones life, but this doesn’t necessarily amount to a passport for 24/7 use!

     

    Organisations end up banning this because of its addictive properties. Social media is much like a mood elevator and tranquilliser rolled in one, and consequently highly addictive too! Yes, it gives you a high, but has its downside as well. Stay away from narcotics, be it the real thing or in the virtual form. Yes, the virtual can be embraced but it’s far too dangerous to take to bed…

     

    Metered doses. Always the most effective. Proved beyond doubt!

     

    And please don’t tell me that its required for networking and hence must be done at office. No, it isn’t and you can do it on the move, or when you have the spare time. No heavens will fall if you haven’t send a connection request in the past 24 hours or that important post hasn’t gone up yet….

     

    Use social media but don’t let it take over your life. Get your priorities straight and follow them. Social media is here to stay and so is your timeline. Relax, there is time in the day for every task. Stop mixing oil and water! We haven’t forgotten our basic physics have we? Density and so on…

     

    I rest my case. Amen.

     

    Now, this is the part I don’t like!!

     

    Goodbye, Au Revoir and so on! But what has to be said must be said (so said, JD!) and hence it’s time to bid adieu.

     

    Do not despair my friends, for we will be back with Swiss precision on the 21st day of April.

    Well, this is what we are made of! Being there.

     

    And for those of you who may have a question, please inbox us on editor@mxmindia.com

     

    and yes, don’t forget to mention Dear MxM and your city in the subject line.

     

  • Dear MxM by Jaisurya Das: I’ve just finished a course in journalism but now I figure my real interest is in baking…

    By Jaisurya Das

     

    Ladies and Gentleman, Welcome back to a fresh edition of Dear MxM, India’s Only ‘Agony Uncle’ for our industry!

     

    This week, I will briefly take you through a startling reality that is staring at us…

     

    In another two decades, procreation of mankind will no longer require sexual intimacy!

     

    Yes, this may sound absurd but more and more people across the world are looking at medico-tech interventions to make the process lab driven. People will actually be given an opportunity to screen the eggs before they are implanted. The complex (major congenital issues etc) ones screened out and so on. Holy hell! This sounds like a poultry farm doesn’t it?

     

    On the one hand, all this is exciting and could mean a lot, consideringyou would probably have healthier babies with less risk of congenital abnormalities.. and yet on the other we are slowly turning to robots. Human life is known to be robotic with daily routines and the pressures of society, and to top that now, even sex will get relegated to timed precision. Get your stopwatches in place !!

     

    May be it’s time we introspect and figure if this is what we actually want from life; Ours and the ones we give life to? What would all this mean to relationships? If procreation can be controlled in a lab, soon intimacy itself will be engineered with a special pair of remotes!

     

    I wonder if it’s really the lack of time or our seemingly busy schedule that controls our lives to this extent? Honestly, all this may seem nice, easy and highly practical yet somewhere there is a huge void in this never-ending journey of scientific discovery…

     

    I know not what the void isor will be, but I certainly know, it’s time to wake up and smell the coffee !!!

     

    Procreation or otherwise, Questions have to be answered with clockwork precision.

     

    Read on…

    Readers from Mumbai, Kolkata, Goa and Kochi…

     

    Sir, you had written once that you receive several questions and you pick only four every week. What is it that you look for in a question while selecting ?

    Did I bump your question off some week?? May be I did, and hence you were prompted to ask me this today. To be honest, there is no fixed criteria in deciding which ones I take that week.

     

    However, yes, I do try and pick up the ones that are incisive, interesting, topical or downright hilarious! Some weeks this is a simple exercise yet, there are sometimes when I am tearing my hair out trying to sift through really boring questions!

     

    Contrary to what many of you probably know, this column is read by a huge cross-section of people across cities, genders, ago cohorts etc, and hence its important to keep the interest levels high. If it’s a smart question or a tricky one, you can be sure that it will appear the following week!

     

    And, yes, simple as it seems, it’s quite a task answering the complex ones and yet remain diplomatic in the public eye 🙂

     

    Having said that, keep it coming my friend! Thanks for writing in.

     

    I just turned 25 and I think I am a loser as I see people like the founder of OYO Rooms and In Shorts doing so well at such a young age. Please help me!

    Sure I am going to help you friend!!!! You need to wake up and smell the coffee, tea… whatever !!! This is probably the most ridiculous problem I have seen in the past year.

     

    What gives you the impression that winning and succeeding  is all about business or a great startup ? Agreed, Ritesh Agarwal is a success and OYO is a houcsehold name today but that doesn’t make him the epitome of success. He’s worked hard for it and so have the founders of in shorts to get to where they are today.

     

    How much of effort have you put in? You’re all of 25 and actually think your’e a loser! How in the world do you expect to be successful with an attitude such? Winning doesn’t come easy!

     

    It takes huge effort, patience, understanding, respect for others and more importantly the die hard resilience of a winner.

     

    You have to believe in yourself before you even get onto anything. How else will you make an impression on anyone irrespective of what brilliant idea you may have?

     

    Get your house in order my friend, before resigning yourself to being a loser…

    And if you don’t, don’t be surprised if you become a victim of depression and the like.

    That is unfortunately natural progression when you harbour such negative thoughts about yourself.

     

    So go ahead, moan and groan about what you don’t have in life but at your own peril!!

     

    I rest my case. God bless you my friend. May the force be with you!!

     

    I just finished a course in journalism, spent Rs 10 lakh over two years, but now I figure my real interest is in baking. What should I do?

    Bake a cake obviously! No, am serious. If you are so keen about pursuing your passion for baking, then you must go for it.  Finally it’s about satisfaction of what you are doing, and that is what translates into great talent being exhibited.

     

    Baking is today a very creative science and with the flurry of gourmet baking outlets in the country, this will only get more and more popular.

     

    Gourmet cooking and baking has today grown beyond the metros to mini-metros and towns across the country. Am sure you are already good at this, and hence making a mark shouldn’t be difficult.

     

    As for the journalism training you went through, my suggestion is to use your academic training to publicise your bakery through social media, blogs and the like!

     

    Today, the online content industry is always looking for quality talent, and you could become a great food writer with your skills in that domain.

     

    Hence, this may be the big break for you with such an effective combo !

     

    Now this what we call ‘ Have the Cake and Eat it too ‘.

     

    All the very best to you….. and yes, your inaugural bakes may kindly be sent to our office 🙂

     

    A colleague has been shown the pink slip. More than the girl, her parents are upset and think her daughter is a loser. Please help.

    Is there any way I can meet the parents or speak with them?? I would love to talk to them and try and make them understand their enormous folly!

     

    This is really unfortunate for more than one reason. For a start, they should leave the young girl alone and not run her life! She has been working and is obviously wise enough to take care of herself.

     

    Yes, I am a parent too, but am aware that I can’t interfere in my children’s lives more than what is required.Justwhen they are ready to take flight and soar in the sky, I dare not cripple them with my views on how life is to be led. I believe as parents we have given them character, maturity and the ability to decide on whats good for them. In this we trust. Amen.

     

    This poor colleague will get seriously affected by this psychological warfare (!!) that her parents are unleashing on her. My suggestion would be to have her find a job and relocate away from her parents for a while. This would be in her best interest.

     

    More proximity would mean losing her self confidence, andfor no fault of hers!

     

    And yesas for the parents, they ought to be seeing a good counsellor who can make them differentiate between winning and losing in life! Hopefully they will figure that this isn’t about jobs or the lack of them.

     

    Parenting is about believing in your own. Everything else will follow.

     

    And here’s another week gone by! Thanks once again for being with us each week.

    Seriously means a lot. Dear MxM is about you and will always be so!

     

    Do take great care of yourselves, be good, and walk head high And, yes, if there is even the slightest doubt on anything that really matters to you, write in to us at editor@mxmindia.com

    superscribing the subject line with ‘Dear MxM’ and your ‘City’.. We will take care of the rest!

     

    Till next week then, here’s JD saying Sayonara!

     

    Jaisurya Das, the maverick media-evangelist eats, sleeps and romances brands !

     

    His cerebral consulting interventions are aimed at making brands powerful and sustainable.

    Incidentally he is also Contributing Editor of MxM India. The views expressed in this column are his own.

     

  • Why we mustn’t ignore Depression

     

    By Jaisurya Das

     

    I was pained to hear about Pratyusha the 24-year-old television actress who is reported to have taken her own life.

     

    A life that had fame, admiration, pride, and thousands of fans who religiously believed in all that she advocated in her screen avatar.

     

    Anandi, the epitome of resilience, affection and selfless devotion probably couldn’t come to terms with her own life. Tragic and truly agonising. All of 24 years and taken away by mental instability that went unrecognised or was it just a pure error in judgment that moment when time stood still?

     

    Media, entertainment, advertising, glamour and fashion are industries that have become very volatile for its constituents rendering many victims of depression, anxiety, alcoholism and drug abuse. And for the unfortunate, some escape only in death.

     

    I have spent time discussing these stress-related issues with many from each industry I have friends in –be it media, advertising, films, fashion etc in my hope that I would be able to reach out and help in whatever way I can.

     

    I realised that the pressures of work and multi-tasking aren’t different from what we faced in the corporate world etc. Yet, there is a stark differentiator!

     

    Personal lives are highly convoluted today and often due to self-created stress. Today, the younger generation (yes, the bulk of my readers) are far too involved in every single nuance of their personal life.

     

    For instance, today’s world includes a camera following you around always. It’s almost like they walk through the day with a mirror facing them. They have to look good, have to appeal, must have a differentiator and above all must achieve everything that they believe is important.

     

    And this could be as prosaic as getting the right dress or the right companion for that evening party… it may seem silly to us, but for this generation, this is about life and death. It’s about trailing behind. It’s about being known to be perfect. It’s about being a winner always… 24/7, 365 days a year!

     

    They work like the proverbial horse often till the midnight hour. There is no rest post that either as their personal life starts only then. Lack of sleep, dark circles (more make up!) form part of their daily routine. There is little time to cater to anything as basic as food, water or even intelligent conversation.

     

    Reading of course is a forgotten art. Who needs to, You have everything on your smartphone after all! However, despite all this, a huge void forms, that gets larger by the day. They know not what creates this void since they are too immersed in their pursuit of artificial happiness. The happiness that fluff gives. The happiness that comes laced with the finest chocolates and roses like there’s no tomorrow. Living is today about demonstration and nothing else.

     

    Unfortunately, this void grows much like a hole when the earth is removed. And soon enough they trip and fall into this huge black hole… Symptoms are always there, yet ignored.

    • Insomnia
    • Loss of Appetite
    • Lying in bed longer than usual.
    • Difficulty in performing routine tasks
    • Indifference to vanity
    • Loss of libido
    • Lack of confidence, fear of facing people
    • Restlessness, anxiety

     

    Well, if you do exhibit one or more of these symptoms you may be unwell and require treatment. Yes, ladies and gentleman, depression is just another illness much like a viral infection. Needs medical intervention which can get you back on your feet… 100% cured.

     

    No taboo, exceedingly common and can be treated effectively but shouldn’t be ignored. Letting it be is extremely dangerous. It’s just a chemical imbalance in the brain that requires the apt medication to set it right.

     

    No, there is no research in all these decades that can pinpoint what causes depression but yes, we do know what it can do, if unattended.

     

    It’s time the generation today introspects to arrive at what they actually want.. No, none of us can be perfect in every sense. No, it doesn’t matter if you didn’t look good in that photograph. No, it doesn’t matter if your friend fought with his/ her companion. No, it doesn’t matter if your colleague didn’t compliment you today. No, it doesn’t matter if your boss scolded you in front of two others.

     

    What matters finally is your happiness and inner peace. Look within. Do not expect anything from the world around you, What comes is a bonus!

     

    And for god’s sake don’t drown in your woes. Every little thing in your life needn’t be dramatised.

     

    It’s fine to feel low, to have a headache etc. Don’t make it sound like the end of the world. Remember the universe returns all that you transmit to it. So the more time you spend on self-pity and expression of agony, the more you will get back.

     

    Sit down and list all the things are the working well in your life. Count your blessings!

     

    There’s so much good in your life. Why are we forgetting all of this? What makes us ignore the good?

     

    The answer is simple; It’s us!

     

    We love sympathy and yet we forget that beyond a point, No one wants to be around someone who’s constantly complaining on how bad his/ her life is. Safer to stay away since this can be contagious.

     

    Go on like this and soon enough you may find yourself in a fortress with huge brick walls around you. Brick by brick we lay it thick. No one can impregnate this!

     

    Unfortunately you forget that you can’t get out either. Another brick in the wall!!!

     

    Yes, for someone who identifies with what I have said, this may seem like ramble and easier said than done. No, I say this with vehemence today!! I have seen the black hole and it took me long to jump out simply because I couldn’t reason with it. But I did, and today I try hard, very hard to be able to share some wisdom on this illness called depression.

     

    Give yourself room, breathe, don’t take on too much. Believe me, life is about living and not competing day after day.

     

    Be well, be happy, You won’t regret it.

     

    Jaisurya Das, the maverick media evangelist eats, sleeps and romances brands!His cerebral consulting interventions are aimed at making brands powerful and sustainable.

    He is also Contributing Editor of MxM India. 

  • Dear MxM by Jaisurya Das: I have two bosses. my admin boss is a tyrant and wants to get even with me because I don’t report to him on work

    By Jaisurya Das

     

    Good day, Ladies and Gentleman, and a very warm welcome to your favourite distraction; Dear MxM now in its second season live on your screen!

     

    I couldn’t but notice the huge impact PAL is making in the FMCG (Fast Moving Consumer Goods) market. Patanjali Ayurved Limited is indeed Baba Ramdev’s baby. From being a self-styled yoga guru he has grown into a huge phenomenon today with his herbal products and formulations. Yet, whoever would have thought he would give sleepless nights to FMCG giants in the country!

     

    This is precisely what is happening though. Not many of you may know that Patanjali is today a Rs 2000 crore FMCG empire built in lightning speed with stealth like progress. Market estimates predict PAL growing to Rs 20,000 crore in less than five years. Now this is enormous and quite something, considering that this is a homegrown brand. Indian enough to sell atta and western enough to market noodles, these guys have it all!

     

    What is even more interesting, is that they have used ‘penetration pricing’ (lower priced than segment ) and yet ensured top quality. I spoke with a few of their regular customers and all were more than happy with the products they bought and had decided on repeat purchase.

    Whether it was the honey, the toothpaste, dishwash bar, or the noodles for that matter.

    Today, all of them are busy trying out PAL’s other products.

     

    Repeat purchase in itself indicates that the ‘low priced = bad quality’ mindset that most of us have is all but a mindset ! The brand which was the pioneer of invitation pricing (media) is Economic Times who in fact gave their best offering at their lowest cover price for the week.

    The rest is history….

     

    Yet, I wonder what makes them tick? Is it about Baba Ramdev? Or the purity and good health he stands for? But, if it’s good health, why do their detergents and soaps sell like hot cakes too?

     

    I wouldn’t be surprised if this is going to herald a revolution of sorts with every single icon of Ayurveda and yoga launching their own range of products across segments.

     

    With ‘Sri Ayurveda’ (Sri Sri Ravishankar) and ‘Isha Arogya’ (Sadhguru) consumers are going to have a fiesta of sorts and will quite simply drown in herbs. Jokes apart, will someone tell me what soap I should buy the next time I visit the supermarket ?

     

    No. This isn’t a PR piece for PAL or anyone else. We say what must be said, no matter if it’s about detergent or a fancy new soap as long as its making an impact on our lives.

     

    One lesson we can learn from all this is, that no matter what, if you set your mind to it, you can make it happen! If Baba Ramdev can spearhead what is today the fifth=largest FMCG company in India ahead of Emami and the likes, anything is possible.

     

    Make it simple, add true value, and position it at the right price point while aiming it ‘on the face’ of the apt audience and I can bet you, you’ll have a winner!! Quite simply neural understanding of what the audience needs today…..

     

    So herbal is the catchword as we move on to our Q & A for the week. Direct questions, straight answers only in Dear MxM, week after week ! Thank you for staying with us….

     

    Questions this week from the cities of Mumbai, Delhi and Pune.

     

    I have been reading about the CEO of a global ad agency having to quit because of a sexual harassment case. I have heard of cases in India too, but organisations do not have the mandatory committees to keep a check. While there may be legal provisions, what according to you is a practical solution to the problem… with specific reference to what can you do if you find an executive being harassed just because of her gender?

    Good question indeed! Let me at first clarify that, contrary to what you may be aware, several organisations have committees for sexual harassment. There is a panel that is put in place which has representatives at various levels including lady representatives.

     

    The very reason that we don’t have hundreds of these incidents happening in our country points to the efficiency of these panels. They are obviously able to monitor and redress situations well before they get troublesome.

     

    Having said this, yes, there are several incidents that go unreported too. Having handled large teams during my stints with the corporate world, I can quite emphatically say that a lot of these situations happen because of insufficient communication between leaders and their teams.

     

    The more you connect, the more you move around and the better informed you are! In simple terms, you can see trouble brewing and minor intervention in the initial stages can settle it once for all. The problem gets tough to handle when we let it be and pass it off as innocent friendliness. The dividing line between bonhomie and sexual harassment is thin and often misinterpreted. Ask a woman and she will sense the difference a mile off!

     

    It may sound unusual, but my personal suggestion to all leaders is to view these incidents from the eye of a woman. You’ll probably figure what’s bonhomie and what’s not….

     

    I know there are cases the other way around too. Nasty allegations for personal vendetta.  I know men who have been at the receiving end of flak and legal cases for no fault of theirs’. This is where good leaders who know their people personally can make a difference. Spend time, befriend and am sure you’ll read through their character soon enough, be it a male or a female colleague.

     

    And yes, since you ask, I would meet both the sides in such a situation and decipher through a series of questions as to who is speaking the truth and whether what happened actually tantamounts to sexual harassment. I may not be the best judge but try I will!

     

    Thanks for your article on appraisals. I showed it to my boss who said that it doesn’t seem to work for him because he’s snowed in with over 30 appraisals and the need to do it with regular work. Impractical, he said. Please help!

    Thanks for writing in! At this point I can only sympathise with you more than anything else…

     

    Each to his own! I must confess that what I wrote isn’t gospel truth and hence could seem impractical for many…However, what I fail to understand is why 35 appraisals are bogging him down so much! Unless of course he doesn’t like to be told what to do…?

    He’s the boss after all !

     

    Showing it to him may not have been a great idea. Maybe an email saying “ Here is something I thought you would be interested in” may have been the better way 🙂

    You can still try it . Only two possible outcomes in such a case:

    1. He gives you a terrible appraisal and proves that he is the boss.

    2. He reads it and actually finds the time to implement some of those points in his methodology of conducting this appraisal.

     

    Hence, proceed but at your own peril

     

    I have just got selected by a leading media company at what I thought was an excellent salary. But I have now learned that entry-level employees from premier institutes are paid twice my salary. Why this discrimination

    Congratulations on your new assignment!

     

    If I may, here’s a piece of advice for you. Don’t ever bother about wasting your time on checking the salaries and perquisites of colleagues. This isn’t what your career needs. Focus on the new role, the new challenges and the success that lies in store.

     

    As long as you are happy with your package, how does it matter if someone is getting a higher salary? The grass is always greener on the other side, isn’t it ?

     

    However, for the record, entry level scales for premier management and media institutes are indeed high but I don’t imagine they will be twice the normal. Please note that this is done to attract the best talent into the organisation. It’s important to understand that these young graduates and postgraduates come with 2-3 years of solid grounding from both academic and practical perspectives.

     

    This doesn’t necessarily mean that you will be given a raw deal. It’s just going to make competition tougher for everyone and that’s the beauty of it. So you have someone like you who comes with experience versus someone who’s come with academic training and both are competing to climb the same corporate ladder…

     

    This is the time to exchange notes, work together as a team and move on. If you have craft,

    there is only one way to go and that is UP ! All the best, my friend !

     

    I have two bosses. But only one of them is my administrative boss. And he’s a tyrant and wants to get even with me because on all other things regarding work, I am reporting to the other boss. What should I do?

    Jeez! Now this is a tough one! I don’t envy you my friend. I have had this unique honour of having to deal with three bosses at one go! Also the classic one – a tyrant!

     

    Nevertheless, it’s important to be able to handle this kind of unique pressure, since in this case it’s all about egos. You get clearance from one and the other is upset! So, it’s important to keep the administrative one also informed. I repeat, informed and not consulted. If it’s a matter of ego, it may not be a bad idea to compliment the tough one on his lightning speed in decision-making etc.. Always strikes a good note. Different matter that you may not agree with it 🙂

    To be honest neither do I!!!!

     

    And, yes, the boss your’e reporting to is not likely to be ruffled by all this, since he’s got enough on his plate. So smile your way up with great work!

     

    Well, if it gets too much for you, there is always ‘entrepreneurship’ or another job where your craft will be valued.  Ask me, I took the plunge over a decade ago. Never regretted.

     

    All good wishes to you. Stay a diplomat as long as you’re there, and run an ‘Agony Uncle’ column once you’re out!!! Amen.

     

    Now that we are done with the column, may I take this opportunity to wish you all a mindblowing New Financial Year!!!  May all your goals and objectives be met with ease…

     

    As always, we are wth you, no matter what…for this is the reason for our existence on these pages.  Dear MxM is here to make a positive difference no matter how insignificant it may seem….

     

    Yes, we will be back with our trademark ‘Rolex’ precision, next week, same day and same space ! Till then, here’s JD and ‘Dear MxM’ saying Au Revoir…

     

    Be good, be well, and keep mailing those Questions to editor@mxmindia.com Please don’t forget to add ‘Dear MxM’ and ‘your city’ in the subject line.

     

    Jaisurya Das, the maverick media-evangelist. eats,sleeps and romances brands! His cerebral consulting interventions are aimed at making brands powerful and sustainable. Incidentally, he is also Contributing Editor of MxMIndia.

     

    The views expressed in this column are his own.

     

  • Dear MxM by Jaisurya Das: My boss tells me I can’t play Holi as the colours show the next day…

    By Jaisurya Das

     

    Last week I introduced sensory perception and its interesting connect with brands. I am most thrilled by the huge response. Thank you!

     

    I have received mails, messages, calls etc from people all over our country and a few outside India as well.

     

    Interestingly most of them listed the various scents that they have encountered and how they helped bring them closer to the brand or service. At the risk of sounding repetitive, I must list a few of these interesting examples of how people connect to people, brands and varied environments.

     

    A very dear friend called to tell me how an open bottle of concentrated phenyl reminded him so much of the hospital that he spent time in nursing his father. I know this isn’t the greatest of memories but the fact is that almost instantly, he connected to that very hospital. Not hospitals in general.

     

    This morning I had a young lad who is an aspiring journalist, tell me that the aroma of an army canteen was so unique. Apparently it smelt like a collage of soap, shampoo, detergent and lots more. This is a memory that he cant forget easy. The son of a Major, the visits to the canteen were quite often, be it for groceries or a new pair of shoes. I am almost certain, he will recall most of the brands on the shelves that contributed to this heady aroma.

     

    The aroma of eggs on the pan for instance, instantly reminds me of my bachelor days in Chennai where every dinner meant going to a neighbourhood push-cart to eat hot dosas and omelettes! No brand, nothing. Just a familiar roadside eatery that can get your taste buds doing a triple summersault. But, yes, I do connect those days, my friends, our bikes and living alone. And to think, all I did was make myself some fried eggs this morning !

     

    Am not too sure how many of you have experienced the unique clove cigarette Gudang Garam from Malaysia. Been there for decades I would imagine. Smells a bit like fresh marijuana with all the sweet and spicy scents mixed in one. No, don’t smoke. You can experience this aroma even if you are in the vicinity of a Garam smoker.  Oil-stained smokes that are as dangerous as any other, and yet once lit you’ll recognise it from a mile off. Guiding Garam or Garam as they call it.

     

    So, as is evident, there are thousands of such brands and services that are remembered for their aroma. Instant recall and yet not positioned such. Much can be done, be it a new brand or a much flogged one. And yes, the sense of smell is only one example of how we react. Don’t forget the human body is equipped with other senses as well !

     

    Marketers underestimate the power of the senses. People tend to stay far away from the brain, and its prowess to understand the tiniest of signals.

     

    My fellow marketers, if you have the time and inclination, start deciphering the brain.. and if you don’t, call an expert!

     

    Well, currently it’s time for the ‘ Agony Uncle ‘ to step in as the expert!!!

     

    Ladies and Gentlemen here are our questions for the week all the way from Coimbatore, Delhi and Mumbai. Ya ya, Uncle has answered them as well!

     

    Read on my friends….

     

    I joined this large newspaper in the ad sales team. My boss has told me that I can’t play Holi because the colour shows the following day and I can’t be making sales call. But in my community, Holi is the biggest festival. I am even ready to quit because of this, or take a week’s leave for the colour to go. How can organisations impose such bizarre rules. Please advise.

    Hold your horses, my friend! Your boss is right and he’s just following the typical corporate code of conduct. No organisation will want its front-end ambassadors meet with clients with residual dyes and colours all over. This isn’t an accepted practice.

     

    I completely understand your sentiment on the festival of Holi and you can still enjoy it provided you use organic/ natural colours. They are complete water soluble, safe on the skin and will give you more than enough fun too! Don’t forget the tradition of Holi began many many years ago, and long before chemical dyes and paints were used.

     

    All colours that were used were vegetable- and plant-based natural dyes which were completely safe. Thank god, these organic colours have made a comeback. I would however urge you to ensure good quality ones since I understand all dyes packed nowadays for Holi carry labels saying ‘Organic’.

     

    So, go ahead and have a colourful Holi and be organically squeaky clean for work next morning !!

     

    PS Don’t overdo the ‘Thandai’! We do not want to lose our way to office, do we?

     

    Why is it that language publications aren’t able to attract as much revenue for their ads as the English language publications do? This is even when the circulation numbers of a language publication may be more than that of an English language daily?

    Contrary to what you may think, language publications do earn large advertising revenues especially from the key markets. In fact there are several markets in the country where language publications earn significantly more than English. Kerala is a typical example of this.

     

    However, you do find the reverse too and this is primarily because English publications have higher advertising rates. Superior marketing teams, more pages, more supplements, more colour and more premium slots contribute to high revenues for the English leaders.

     

    English publications tend to revise advertising rates also faster. Its also a perception based situation where English commands higher rates. No, this isn’t about content, its about strong branding, powerful marketing teams and an assertive mentality. Considering that the lions share of the English daily market is owned by one leading media group, we are bound to see dynamic rates and high revenue flow.

     

    I don’t think this equation will change in a hurry either, though growth is seen majorly in regional markets. English is premium in the mind of the consumer and the advertiser. He wants to be seen there irrespective of what it will cost him.

     

    This is the magic of great marketing !

     

    Do media organisations compromise their editorial integrity when they organise events and awards especially? And have to invite bigwigs, and thereby take favours?

    Hi! Thanks for writing in to us at Dear MxM.  The T20 fever seems to be raging.. From ‘Googlies’ in the past, I now have to deal with Bodyline ‘Beamers’ too!

     

    Good question my friend. I wish I could duck for cover but that isn’t our raison d’être at Dear MxM, and it never will be..

     

    Having said that, let me reiterate that editorial integrity can’t be questioned purely basis the fact that events and awards are conducted by the same group.

     

    Yes, celebrities, industrialists, politicians, bureaucrats, defence services etc all make the tightly guarded invitee list and this list is really never ending. I know the kind of pressure faced on passes

    when you conduct large events and hence am not sure who’s favouring whom !

     

    But, yes, all business relationships do have a little give and take,  Networking is what it’s called, isn’t it ? You scratch my back and I scratch yours. No harm done really provided it stays within limits.

     

    Editorial integrity as you mention cant be attributed only to the media house as this has a lot to do with the individuals involved. Integrity and sanctity must be maintained, but at all levels.

     

    For instance, a senior journalist attending a high profile cocktail party or travelling to Greece, or Morocco or some other exciting destination all paid for, can be deemed to be doing his/her job and yet can raise eyebrows !!

     

    Hence in my opinion, a favour is a cause for concern only if its going to dilute the brand or the breed of journalism it is known for. Beyond this, it is purely a business relationship be it passes for an event or a jaunt to promote tourism !!

     

     

    Can a company ownership which doesn’t like/consume non-vegetarian food impose that none of the employees can have non-veg on campus? Is it legally tenable?

     

    I am afraid, the answer is yes! All employees adhere to a code of conduct as per company policy and duly sign a copy of the documentation of the same. This could be included in your appointment letter or as a separate annexure.  This document is tenable in court and is considered valid proof of a contactual obligation between you and the employer.

     

    Hence company policy can mean several things, ranging from a dress code to decorum and more. In this case, choice of food as well !

     

    I would have however imagined, that discerning candidates do some amount of research before they decide to join a particular organisation but I guess I was wrong….

     

    There are two options before you now :

     

    1. Dump the job and join a good streak house.

     

    2. Gorge on salads,good dal (lentils), nice sabji (vegetables dry sautéed) a few onion pieces, some pickles accompanied by some home made chapatis/ phulkas/ rotis (whole wheat bread) and focus on the work that you’re paid for.

     

    I rest my case. God bless.

     

    On that note it’s time to say Sayonara… Have a multi-coloured Holi with much organic fun!

    May the hues of this age-old festival make your life super colourful and full of joy…

     

    One long weekend this is, so take good of yourselves, unwind, relax those muscles and let your feet soak in a hot tub. You deserve it.

     

    And yes, we will be back with the our characteristic (!) punctuality; The same space, same day, smashing questions and smashed answers @ Dear Mxm !

     

    It’s fine, you can inbox us even on holidays at editor@mxmindia.com with ‘Dear Mxm’ and your city in the subject line.

     

    Jaisurya Das, the maverick media-evangelist eats,sleeps and romances brands..

    His cerebral consulting interventions are aimed at making brands powerful and sustainable.

    He is also Contributing Editor of MxM India. 

     

    The views expressed in this column are his own