
By Avik Chattopadhyay
Here I am, on a blue-blooded advertising and marketing platform, taking a chance at expressing my opinion on WPP finally doing away with the famed “J. Walter Thompson” name. I am not an advertising professional, so do I have the very credibility to write on this subject? I think I do as I have been a ‘client’ for almost two decades dealing with various advertising agencies, including the one with a ‘p’.
Since WPP decided to give the agency a new name, or impose a name of an existing much smaller agency on the bigger one, many advertising professionals have lamented and lambasted the decision. “How can you take away such a venerable name?” has been the common refrain. “Who on earth knows the new name? No one!” has been the second most popular one. Most of these people have had careers in HTA / JWT / WT and have moved on in life.
So, will the name change see a change in business? Will it see a change in the ethos and culture? Will clients leave as they do not like the new name? Will employees leave as clients are leaving? Will the entire business come crashing down?
As someone had told me early in my career, “An agency is as good as the client.” This adage has had a 100% success rate in my professional career till now across eight organisations, six as a client and two as an agency. At every stage, whatever the context or occasion, the communication output has been as effective, efficient and enriching as the quality of the brief, the level of the involvement and most importantly, the depth of the understanding. Right across conventional advertising to media planning to digital marketing to out-of-home to on-ground activation and event management.
Just like brands have grown being with the right communications partner, so have the partners grown continuing with the right brands. The relationship is mutually impactful. If HTA / JWT / WP is the intellectual behemoth that it is today, it is because its relationships with certain brand behemoths have endured over decades. And these relationships have built its reputation. Just like any superstar, more than 50% of its work would be mediocre or pedestrian but it is that balance that has created the magic for it.
Over the years I have realised that using “partner” in place of agency and “brand” in place of client works better if you keep repeating them a thousand times in your head as then you start respecting the agency more as a partner and a client more as a brand. That makes a huge difference in the relationship and the quality of the communication.
Fiat became FCA. Peugeot became PSA. Then Fiat and Peugeot became Stellantis. One may argue that only the corporation names have changed while the customer-facing brands have remained the same. Okay. Ciba-Geigy and Sandoz became Novartis. ICI became Akzo Nobel. Sakura became Konika. Vam Organics became Jubilant. Phoenix became Firefox. Danone’s Bio became Activia. Bombay became Mumbai. The legacy brands wore new clothes and went about their work. The earth did not part consuming them for this act of blasphemy.
In fact, most of them benefited from donning a new name. it gave a new sense of purpose and direction. And the customer was the biggest gainer. In the enthusiasm of the new name, new ways of customer delivery, product innovation and delight were conjured up by the same team, almost like saying, “We have not only changed, we have gotten better!”
Advertising has evolved into communication. Communication is going through a tectonic change with the AI interface now rubbing shoulders with the creative human being. Mediums and methods are changing as rapidly as you can say “James Walter Thompson”. The new name VML has been consciously chosen to denote a fresh look at the world of communication. The consumer is changing. The brands needs to change. Should not the communication partner change too? As long as the people are the same and the intellectual capital only increases, the lamenters can rest easy. The clients will not run away. Neither will the employees. Nor will the operating standards fall.
As long as the ‘p’ of Thompson remains intact.
‘P’ for partner.
Cheers.

By Prabhakar Mundkur
The question really is how WPP is going to transfer the legacy of JWT and Y & R into a Johnny-come-lately company such as VML. What happens to 100 years of thinking about advertising and branding that made JWT famous?
Sir Martin Sorrell when asked what he thought of the Wunderman-JWT merger had once used a euphemism in his characteristic style when he said: “So in a way, and I will probably be chastised for saying that, but Wunderman would be like pinning the tail on the donkey here.” Of course his comment was on the Indian market, where JWT was a giant and Wunderman a little, fledging marketing services agency. Unfortunately, many other markets faced the same situation.









J Walter Thompson the agency which was first established in 1864, and celebrated its 150th anniversary with aplomb in 2014 is finally putting James Walter Thompson the founder to rest. In 2005, the agency tried to rid itself of any connection with its founder by rechristening the agency to its initials JWT, which involved a logo change from the earlier famous signature of its founder.  That seemed like an effort to tear away from its past.  In the process it might have lost some of its charm.  But on its 150th anniversary good sense prevailed and Sir Martin Sorrell decided to rechristen the agency as J Walter Thompson because he thought the name was immensely powerful.
