So this is a serious question, and not around our industry. It’s to BD, the industry boss, but Dr Bhaskar Das, the academic guru. So let’s hear it from him in the November 18 edition of Das ka Dum. Read on…
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Q. The normal sentiment is that marketing is essentially about advertising and communications. Whereas it’s actually loads more. Can you offer our readers a quickie definition to dispel this myth?
A. One can’t put a tag of “normal sentiment” to rationalise a narrow perspective of a statistically insignificant and unrepresentative sample.
There are many definitions of Marketing. I don’t want to take a class on that. I love late Peter Drucker’s observation on the subject: the purpose of business is to create a customer. The business enterprise, he opined, has two basic functions: marketing and innovation. For Drucker, marketing and innovation produce results; all the rest are costs. Anything that embraces the whole range of activities for creation and sustenance of customers, concerns Marketing. Period.
Welcome back. Now that Diwali 2020 is past us, it’s a question we thought we’ll ask Dr Bhaskar Das. Especially since many put up lights and diyas with a vengeance. Could the oil in the diyas have been saved for the needy? Could the spends on electricity have been donated to charity. Here’s the November 17 edition of Das ka Dum. Read on…