Category: SANJEEV KOTNALA

  • Sanjeev Kotnala: There is always a signal before Suicide

    By Sanjeev Kotnala

     

    I am not an expert as far as depression, suicidal tendencies, mental disorders and emotional imbalance. I think I do not have victims of these conditions around me. I think. I am not sure.

     

    I personally have been near that zone a few times before I started valuing life a lot more. I am not talking about being stressed in professional or personal life.

     

    I am emotionally sensitive to understand a bit. All it requires is sensitivity and willingness to lend help. You don’t need to be an expert to know.

     

    Yes, Birth and death are two fixed coordinates in our lives. One we celebrate and the other we fear. And, there are moments of weakness or strength when one willingly seeks death. It does not happen instantly.

     

    “For reasons we don’t fully understand, some people reach such depths of despair and pain that they begin to believe that they would be better off dead,” said Dr John Campo, the chair of psychiatry and behavioural health at The Ohio State University Wexner Medical Centre.

     

    The current period is no different. In fact there are more possibilities of fleeting suicide thoughts cropping in.

     

    FLEETING SUICIDE THOUGHTS ARE COMMON ENOUGH.

    You will be surprised that ‘Fleeting suicidal thoughts and feelings’ are relatively common. People contemplate ending their lives during periods of extreme stress or emotional disbalance, financial, family, professional or personal reasons. However, very few people act on these thoughts. They are transitory and last only for a very short time. The worst part about people dying of Suicide is that it can be prevented.

     

    INDIA SUICIDE WATCH.

    As per MINT in 2018, India accounts for over 33% of the world’s annual female suicides and nearly 25% of male suicides. As per Indian National Crime Records Bureau as of 2016, male rates ranged around 14 per 100,000, while female rates decreased from 9 to 7 per 100,000 over the 13 years. UN Health agency report released in 2019 pegged India’s suicide rate at 16.5 suicides per 100,000 people. These are huge figures. Yet, India does not have a strategy and the agency to look after prevention of Suicide.

     

    It IS NOT IMPULSIVE.

    There is always a period of contemplation and re-search. The period which decides which way the pendulum could swing. It is the period when any listening and togetherness of near and dear ones could change the future path. Then there is the zone of momentary madness and action. Here too, till the last moment, there is a possibility of disengagement with the thought.

     

    THE PRESSURE BUILDS UP.

    It is like the volcano that keeps building up or the tectonic plates that are pressured against each other. Both times to time need a release of the pressure for the calmness to continue. The human body and soul work on the first principle of survival. Seeking death is not a part of SOP. So, the person sends out signals. Unfortunately, because of the taboo surrounding such thoughts, the signs are cryptic and coded. However, the messages are always there. It is different that we misread them or tend to ignore them as an aberration.

     

    EMERGENCY AND TABOO.

    Thinking or talking about ending one’s own life should be considered a psychiatric emergency. And people really going through this zone rarely speak in those terms. Most keep their intentions a secret. They know what they are thinking or trying to do is not right, however, to them, life has lost its value or death seems the only alternative worth pursuing. When this happens, think of what torture the person would have gone through.

     

    WARNING SIGNS

    Depression, Anxiety, Loss of interest, Irritability, Humiliation/Shame, uncalled for Anger and even Relief or Sudden Improvement in behaviour are strong potential signals for suicidal thoughts. However, Warning signs are not always obvious and vary from person to person.

     

    The signs are always there. Some of the signs are; talking about Suicide, finding out how to end life, getting resources that can help end life, withdrawing from social contact, mood swings, feeling trapped or hopeless, severe remorse and self-criticism, talking about being a burden to others, increasing use of alcohol or drugs, insomnia, Panic attacks, abrupt lifestyle changes, excess philanthropy- giving away belongings or getting affairs in order, meeting people as they won’t be seen again, saying goodbye to people as if they won’t be seen again, being severely anxious or agitated.

     

    Be warned these signs can also be demonstrated by fully committed to life person without suicidal thoughts.

     

    So, be careful before you identify someone suicidal.

     

    PREVENTION

    Prevention is the only way out. So, if you or someone feels like this, the best way is to Get Treatment, so that the underlying cause can be treated. Establish a support network. Don’t expect the friends and family to fully understand you. But reach out, so that people who care, know what you are going through. It may be hard to talk about suicidal feelings, and your friends and family may not fully Remember, suicidal feelings are temporary. If you feel life’s not worth living anymore, remember that treatment can help you resync the perspective.

     

    YOU CAN HELP.

    If you know of someone with such tendencies, you too can help. Ask them if they are thinking about Suicide. Studies show such question and discussion does not increase the risk. Staying around and removing possible weapons of Suicide can Keep them safe. Most importantly, listen to them and make them trust you. Make them know you are there for them. Encourage them to call a qualified help. Following and being with them till after the crises is over.

     

    Collectively these can, in many ways, reduce the risk.

     

    HELP

    Getting help or directing help to the person is important. AASRA runs a 24×7 Helpline ( +91-9820466726) for emotional crisis situations, mental illness issues, and suicidal ideation. Families undergoing trauma after Suicide of a loved one are also welcome to seek their help. They listen, and they care. At AASRA, you can get support from professionally trained and skilled volunteers. Other helpline. Jeevan Aastha Helpline :Toll Free : 1800 233 3330 . WEBSITE : http://www.jeevanaastha.com/  EMAIL : help@jeevanaastha.com. ICALL  – 022-25521111 . ( references only and no qualified judgement on their process and support is being made)

     

    Take one step at a time and don’t act impulsively.

     

    ………….

    Reference : https://bit.ly/2C0ckgi, https://wb.md/30J3sGc,  https://bit.ly/2B8YDeN, https://bit.ly/2Au1QFQ, https://bit.ly/2MVOhl5,

     

     

  • Feeling Romantic in Asli Zindagi – Blame it on Cadbury

     

    By Sanjeev Kotnala

     

    Cadbury from Mondelez India defines chocolate in India. There are other brands like Amul, Ferro Rocher, Nestle, Hershey, Mars available in the country, but it’s Cadbury which has the highest TOMA ( Top Of Mind Awareness). It has slowly moved from primarily a taste-based reason and celebration, to a new symbol of romance.

     

    Cadbury Romance

    Romance and sharing are chocolate category cues. ‘How Far Will You Go For Love’ campaign launched with Valentine’s Day 2020 can be seen as an attempt to dominate or strongly associate romance with its products. As ever before the brands films remain very simple and always leave you with a smile. There is something Khas ( special) with the brand films. The subtle communication is beautifully crafted and leave you with happiness for being part of some ones expression of love. You want to the person on the screen, loving or being loved.

     

     

    This simplicity and directness of a very focused incident being visually rendered for you has always been the case with Cadbury. Even if the setting was a hospital bed, conference room or even a stage.

     

    The Cadbury Chocolates Umbrella film recently released is consistent with the brand imagery and a treat to watch. There could not have been a simpler storyline rendered simply. I am also fan of these almost devoid of dialogue communication. Everything is in the eyes, moments, gesture, expression and the smile. Possible because they involve two people in love.

     

    A boy is on the roof of a building and is holding an umbrella. He is moving from one roof to another so that he can provide shade to his ladylove walking on the pavement below. Wow.

     

    The choice of cast and the expressions and just brilliant. The indulgence with chocolate is a well-entrenched part of the story. You just want to the girl on that pavement or the guy on the roof. And, you know how consistent the emotion and its expression are.

     

    It is pure magic in its simplicity and may lead to many more such expressions of love. Here love is demonstrative, conversationalist with active engagement. I am not sure, if the brand should / would /could experiment with slight elderly couple or senior couple, in which the SBI ad ‘hera kya jane tumahri umar’ is a classic.

     

    Cadbury UGC

    One can find many user-generated films around Cadbury chocolate on YouTube. Many are part of the contest. Watch Bahubali singing the Cadbury song. Kiss me, close your eyes. And another one dedicated to ever-hungry boyfriend.

     

    Sharing Cadbury Chocolate Expression Of Love

    Cadbury chocolate was always about sharing. However, in real-life sharing of Cadbury chocolate was the last thing in mind. You wanted it for yourself. And that is the beauty of pushing sharing. It is all after establishing taste superiority.

    Now, will Cadbury Silk succeed in making sharing a definitive symbolic expression of love is something we will have to wait for? Chocolate is anyway big in the romance vocabulary, and the shift needs consistent efforts.

     

    Cadbury Flashback

    Whenever one talks of chocolate advertising or Cadbury chocolates in India, the fame ‘Asli Swad Zindagi ka’ cannot be missed. It has been an iconic piece of advertising for many reasons and a foundation that the brand leverages. Here is the film, just for reference.

     

    A classic case of the client getting the creative they deserve. I think we will see many films under ‘How Far Will You Go For Love’ campaign. I hope they are as brilliant and as simple as the umbrella one. Till that time, let me bite onto a new pack of Cadbury Silk, or better still share it with the love of my life, my dear wife. And, if she asks why this sudden unexpected gesture, I can say, ‘Blame it on Cadbury’

  • Is Gillette Close-Shaving its Brand Purpose

     

    By Sanjeev Kotnala

     

    Advertising is a way to enhance Brand value. As a result, brands expect growth and higher revenue. Every era has a different approach that seems to work with the generations. Brand Purpose appears to the current favourite and brands are opportunistically flirting with it.

     

    A brand in its strategic madness must leverage topical opportunities. However, I think Gillette is diluting its image associating with a confusing brand purpose if any. What is the brand purpose? It is about being a secular product or an anti-racism advocate that avoids discrimination basis races and colour. Do you buy that for Gillette?~

     

    I have grown with Gillette selling me the golden dream of the masculine clean-shaven man. It created that image for my idol. The one every woman is fascinated with. At least that’s what the brand been telling me for long.

     

    I was young, the razor had just two blades. The 5pm shadow could be the difference between success and failure. Shaving an almost non-existent stubble was a ritual before any evening outing.

     

    Gillette had you by the balls and ruled the mind space.

     

    The times must have changed. It seems shaving is no longer about sharp, smooth, silky feel.

     

    System1 

     

    Every week I get System1 newsletter. It is a marketing outcomes agency. System1 picks up ‘the spot of the week’ by measuring emotion at scale and predicting the business impact of brands, communications and ideas.

     

    System1 says, ‘The more people feel, the more people buy. Emotional advertising leads to long-term brand growth’.

     

    You cannot fault this thinking.

     

    Mostly I agree with their analysis and find it absolutely bang-on. Just to say that our thinking matches. At times, System1 outlook does not pass my filters or fit the pattern of my thinking. I then talk about it.

     

    Gillette- Made Of What Matters.

    Last week, the System1 spot of the week was Gillettte; ‘MADE OF WHAT MATTERS’.

     

    Gillette advertisement stars British footballer Raheem Sterling. He plays for Manchester City.

    The advertisement was launched around the world in February 2020. It was about helping kids who’d become disengaged from education.

     

    However, it was not released in the US. Possibly the Gillette team thought that an unknown British soccer football player may not work in the US, where the game itself is of niche interest. Later, when Black Life Matter and racism wave hit the US, the spot was released. Now it takes a different cue.

    https://youtu.be/GnaChQh5Slo

     

    It Is About Brand Purpose Or Opportunity.

    The spot seems an answer to a topical opportunity. There is a seamless repositioning of existing creative. ‘Made of What Matters’ celebrates the idols in the game and outside it. The sports code of goodness, positivity and passion gets reflected in actions and life to push. Black lives matter. Made up of what matters.

     

    The protest around police violence in the US gives the communication a good head-start. However, the brand response if much delayed and deliberated. Forget the brand purpose. The TVC was available for release much earlier.

     

    It seems that learning from other brands like Pepsi (the Kendall Jenner ad), Gillette did not want to rush in. It waited to understand and evaluate the sympathy curve. When it became clear that the protest is triggering strong emotions across the nation. That the skin colour is not segmenting the protesters and that there is little chance of alienating a segment. It qualified as the window of intervention.

     

    Questions.

    Is Gillette opportunistic? In India, Gillette has recently been all about acts than ads. Does this imagery conflict? Or it does not matter. After all, it is about a silly sharpened plate of metal cutting beard.

     

    So what is the Gillette Brand Purpose?

     

    I am confused. The brand keeps shifting the dialogue to successfully leverage topical causes; obvious, insightful, created or opportunistic. Will someone on Gillette stand up and tell us what is the brand purpose. 

     

    Not The First Time For Gillette

    There was a lot of talk when Gillette asked men to be their best during #MeToo era. In communication, Is this what the best can get. Gillette asked men to measure their impact and try evaluating what they do. Much against a ‘boys will be boys’ attribute. It was wonderfully opportunistic. Remember the mother brand P&G. The economic power of women forced the brand to align with the dominant social statement. Oh, for a brand that is best for shaving.

     

    Branding and purpose branding is risky, and when you keep shifting the post, it is totally risky. Will, the brand Gillette, keep finding a new topical purpose to remain salient and fight growing competition or will it find a real purpose.

     

    In India, the brand tried discriminating between men who shaved or not. A clean-shaven man or with stubble. It keeps raising questions. Do women like a man with stubble? Is three-blade better than two?

     

    Gillette in India also presented the real-life story of Lt Col M K Sinha SM (Retd) and his father in an attempt to define the way for a new understanding of manliness and strength. Something that the next generation of men could aspire to. Was that the brand purpose? If yes, there is nothing wrong with it. However, somewhere we are lost in articulation or focus. Now, what is Gillette all about? As a customer, I am just seeking consistency 

     

    P&G: Mother Brand with a Sharper Focus

    On the other side, the mother company P&G has been on the track of undifferentiated living, equality and anti-racism. It made sense. Look at the #WeSeeEQUAL. 

     

    P&G says ‘A gender-equal world is a better world for all. Through our actions and the conversations that we spark, we aspire to build a better world for all of us — inside and outside of P&G — free from gender bias and with equal representation and an equal voice for women and men. A world where everyone sees equal’.(YouTube)

    https://youtu.be/g6E4pfAzUCE

     

    In other communication, P&G directly attacks racism with ‘The Talk- My Black is Beautiful’. It addresses racism frankly and direct, something that opportunistic razor brand has failed in trying to create a space for itself to embrace progressive causes. Oh yes, the Gillette brand purpose is to embrace progressive causes that give them topical momentum.

     

    “My Black is Beautiful” campaign focuses on the lessons black American parents have to pass on to their children. Lessons about language, presentation and beauty to help them survive in a majority-white society. The goal is to remind black Americans, they are valuable, worthwhile and capable of success despite obstacles. To encourage other audiences to think more deeply about biases they might hold themselves. (YouTube)

     

    OLD MEMORIES OF Gillette.

    When the first time I shaved, I needed a razor, and I wanted Gillette. At that time, people used the standard razer with the Topaz, Bharat, Swords, or Wilkinson type of blades.

     

    Gillette was power. Gillette was the mark. It had the rich history of more than a century of the woman falling for clean smooth-shaven men, full of confidence. Removing the 5PM light sky coloured shadows was an essential ritual before stepping out.

     

    Gillette has helped men to be their best in a totally different context. Now it wants to guide the next generation by telling them what it means to be made of what matters. Here is the link from Gillette to understand what women want.

     

    Gillette always remained faithful to women appreciation. So much that the brand promoted a crazy act of ‘Women Against Lazy Stubble. It sounded adventurously sexy and perfect fit. Then what?

     

    What am I a mere consumer wanting a clean, perfect shave make out of this slithery purpose shifting opportunistic moves of the brand?

     

    The Brand Purpose.

     

    The cause the brand promotes must be genuine and part of the brand/organisation culture and DNA. Reflected internally and externally. Relevant to the business, consumer-first than society. No functional brand can exist with the sole purpose of creating a better world. It is a commercial entity. It is not about being opportunistic and amplifying whichever purpose is relevant at that stage. Maybe the new generation values something they may miss in their life, a purpose. As Santosh Desai says, ‘You start with a purpose, you have it, or you don’t. You don’t source the market and latch on what is good for the time’.  

     

    …………………………………………………………….

     

    This article was written before the excellent debate on June 20 2020 titled ‘Brand Purpose; Responsible or opportunistic’ under the banner Vice&Versa  and presented by the Advertising Club. Santosh Desai spoke about how Brand Purpose is nothing but opportunistic and Josy Paul talked about how it is the core. The session was moderated by Agnello Dias. The article  was edited to add the Santosh Desai quote and recraft a few parts.

     

     

  • Sanjeev Kotnala: How Unlock 1.0 is driving vivid dreams?

    By Sanjeev Kotnala

     

    Dreams are part of life, but not many have lucid dreams or the power to script dreams. Many do not remember their dreams. However, during stressed times like coronavirus crisis, having intense vivid dreams and remembering them is not new.

    It is already dark. My family is approaching Maharashtra-Madhya Pradesh border near Dhule. I can police contingent lined standing against the barrier. Their jeep has a mounted searchlight that catches our vehicle in full focus and stops. A tall policeman approaches our car. He has a revolver on his hand, and he asks us to step out. We are not supposed to cross the inter-state border during this unlock1.0 or something like that he says. We show him a medical certificate from the doctor. Nothing impresses him. We will now be placed in-home quarantine. However, our pet, Milo Kotnala, cannot join us. The Government will take care of him. I protest. Milo is at a distance, unaware of the developments. The policeman levels his revolver and aims at Milo.

    I wake up with a start. I am sweating. I look at my mobile; it is 4 O’clock. I realise it was only a dream and then it strikes me, early morning dreams come true.

    I know, it was a  classic nightmare. However, it is unlike coronavirus pandemic dreams that many people are having every night. My vivid dream was purely triggered not only because of  lack of clarity about unlock 1.0 but also because of our plan to leave Mumbai for some time.

    We were to begin our journey in the next hour and we still did not know what was allowed and what was not. We, a literate and socially aware family, was confused and unsure if we will be allowed to enter Madhya Pradesh or will have to turn back.

    We had information from far too many sources. It came from an industrialist friend at Indore, from an ex-editor of a large newspaper group. WhatsApp, Twitter, Instagram, chats, internet. Some friends had friends and relatives crossing the border in last few days. They shared their own encouraging stories loaded with if, but, paruntu, lekin, and maybe. They all were painting a vague picture in my mind.

    We know the government has succeeded in many fronts and have failed in some critical areas.

    We see pictures that will define the memory of the pandemic. The small kid at the railway platform, trying to wake up his already dead mother. The images of home returning workers walking long distances. People are lining up for food, unsure what life holds for them. There are serpentine queues at groceries stores. The police force is hitting people who dare to step out during lockdown. The corona Warriors being chased and mobbed. People pouring onto the streets during the PM famed call for Ghanti Bajao and Diya Jaloa. They are all worrisome.

    We travel 590 km driving non-stop for nine-hours. Mumbai and Indore seem so much near. It is a drive-through wonderfully maintained roads, a smooth crossing of toll barriers with Fastag and hardly much traffic. Throughout the drive, we saw sights that unsettle you and question future possibilities.

    People are out on the streets. The weekly market is in full flow, business is as usual, and that is good and bad. Loaded into small trucks are jam-packed people comfortable with each other. They are walking together, having tea at the stall, selling and buying fruit and vegetables. Nothing has changed, and it seems nothing will change. Most of the people we saw, let me try putting a number to it, more than 80 per cent of them were not wearing any mask, and it seems unaware of the concept and need of social distancing.

    What could be causing this lack of discipline and disrespect for government instruction? Are they not worried of the consequences? Is it the result of utter Hopelessness? Don’t they know or do they believe none can help them. ? Or, is it because they believe Covid-19 will not harm them? Maybe for them, it is merely a big city problem.

    You can fight an invisible virus by breaking the chain. What you can’t fight is ill-literacy, mindset coupled with  lack of transparent and simplified communication reaching everyone. Not everyone knows. However, everyone is surrounded by information sources that can only distort the picture.

    During this period of coronavirus crisis, the government should have imposed and dictated compulsory information bulletin across all mass media to relay and share updates, clarifying positions. Maybe then the whole system could have been on the same page. The Governments across the nation failed to be responsible and to the citizens across the country. In fact instructions have been more complicated and confusing.

    It should not surprise us. Our is a country where 98% of people believe God has saved them. About 1.4% believe precautions like sanitising, social distancing, masking and staying at home. Merely 0.6% give credit to Covid warriors like medical fraternity and police. The above is from a research report in WhatsApp. It may be a satire and may not be a fake, but I think it is not off-target. In this nation many believe in the power of collective praying. In such a situation, the opening of religious places at this stage is highly questionable.

    During our drive, we saw no police anywhere on the 590 km of highway. No one questioned me. Nowhere I was asked for special permission and the famed e-pass. I am still unsure, what is right and what is wrong.

    We took precautions. Before leaving, we law-abiding citizen got the family checked at a well-known clinic. We were certified not to be suffering from any cough-cold or fever.  We sanitised our car, wore mask and decided to travel nonstop. So we travelled in our safe bubble from one state to another.

    In MP, at the society gate, our temperature was checked, and the car was sanitised.

    Now, look at the absurdity. The guards were sanitising only vehicles coming from other states. The cars with MP number plates were allowed to cross the gate without any check. It can only happen when they believe that the virus will not attach itself to cars from Madhya Pradesh.

    Lockdown was necessary. It was like the Chakravyuh. Everyone was in a hurry to implement but not ready with a plan to come out of it. No one fully understood the space and spectrum of its impact. No one knows much about it, We are slowly tackling it as and when we become aware of the implications and situation.

    Glaring errors and difference of opinion are acceptable, but why this lack of transparent clear guidelines shared in a language that common man understand and not what is meant for the bureaucratic files, that people have to interpret them.

    The unconscious mind meanwhile is busy triggering dreams. They have their foundation in emotions, experiences and expectations. They are psychological bursts, and in anxiety-driven situations become nightmares. The subconscious mind is trying to bridge the gap in an uncertain environment of unaware people. It is sometimes purely based on the difference between expectation and experiences. So, we are hearing of higher incidence of parasomnia (multiple time sleep breaking ) and increased dream recall.

    There are nightmares. And then there are  reaction to the unknown and uncertain during waking hours. They will be the  real drivers of consumer reaction to any offerings in the market. Smaller towns and villages may not show any slack unless cases are reported from nearby areas. But, most of us are like the deer stuck in a headlight. Loaded with inertia. Confused between essentials- needs, wants and desires.

    It may sound totally out of context, but for the economy to hit recovery in urban areas, we must tackle,  the ambiguously triggered vivid nightmare and the open-eyed dreams loaded with uncertainties. The consumer must gain some degree of certainty about the family and life per se. Some brands have tried priming the market so that the consumer is able to trust the information, be aware of the reality and have confidence on their actions and choices. It is important that the  uncertainty is reduced through proactive transparent information sharing.

    The art of lucid dreaming and scripting the dreams can help people to overcome coronavirus pandemic dreams. However, to correct the market demand and supply, we need more of concrete actions. Otherwise, till then Zindagi Jhandwa phir bhi Gamadawa.

     

  • Is it Fair to just Change the Name?

     

    By Sanjeev Kotnala

     

    Now, I may be jumping the gun like an absolute novice consumer of a cream that promised to make one fair and lovely. Remember, that cream brand claims, seven out of 10 women have used it.

    I think we have a fair idea as to what prompted the use of such a product?

    What was the promise the consumer was buying in?

    And what was the inherent societal pressure and preferences pushing them to buy and use something so ineffective, that should have been restricted under the Magical Remedies act. 

     

    Name Change Is Nothing.

    The company said that they are changing the name.

    They are dropping the word FAIR from the name.

    Now, what’s in the name?

    Nothing.

    A rose will smell the same even if you call it Rafflesia.

    So, it could have been better if the company was to stop manufacturing and selling the concoction formula that currently sells promising fairness.

    Not that they will keep manufacturing it and maybe sell it under another name.

    This, to me, is the difference between being ethical and only business-minded.

    It also tells me how shallow the brand tweak can be.

    The market will know of the name change.

    The sales team itself will share and propagate that information.

    Maybe there will be a campaign claiming credit for the change and informing the consumers through earned, paid and owned media about the classical change.

    And the consumers will then know of the name change.

    If the consumer knows that the old fairness cream is now sold as XYZ, say GLOWING CONFIDENCE or Skin Colour Enhancer. They will continue to buy it for the purpose that the company says it wants to stop calling it or selling it.

    How comfortable is the situation!

     

    The Problem Is Not The Product Or The Brand.

    The demand for fairness is what has resulted in such products being successful in the market. The mere stopping of these products or the matrimonial site not asking for the skin colour filter (but keep showing the pictures) is not going to solve the underlying problem, biases and issues. However, the step could be in the right direction, fuelling or initiating the change.

     

    The would-be mother-in-law will still be asking for gori daughter-in-law. Everyone continuing to place higher weightage to fairness in spite of claiming they are colour blind, the guys still not chasing the differently-coloured. Moviegoers wanting to fall in love with the non-fair heroine. The problem is much deep-rooted. 

     

    I Wish For Disruptive Changes.

    How I wish, I did not doubt that the companies getting out of this fair business in a very demanding BLM scenario are opportunistic than purpose-driven.

     

    How I wish that these products promising skin colour change are placed under the magical remedies act.

     

    How I wish that the spa and saloon treating people for skin colour enhancement or whitish/white/fair skin are banned like gender determination sonography.  

     

    Biases Will Take Time To Get Erased.

    Social expectations and norms are like a continent shift. They are deep-rooted and take generations to change. But every millimetre counts. I do think we are in the right direction but need to do a lot more than just changing the name.

     

    Meanwhile, I don’t think that most of us will stop giving weightage to skin colour as a factor in overall beauty. Or that will not be more interactive and responsive to the skin colour.

    A rose will remain a rose by whatever name you call it. And if you have doubt here is Vir Das with his  sensitive humour on Fair and Lovely. 

     

    A SMALL QUESTION.

    I also have a question. It is simple and addressed to the ad agencies.

     

    Why did the agencies did not tell the company to take a walk? Tell that they will not promote a skin differentiator product that keeps enhancing wrong ideas?

     

    Why were they always working towards finding ways to circumvent the existing policies and norms and still sell the idea of FAIRNESS OF SKIN being the success formula.

     

    Why did so many celebrities endorse such products?  The list of celebrities endorsing Fairness creams and products is long and then there are many who refused endorsing fairness products.  Is it fair to assume that they found no issue with it and were fully aware of the advantages of being fair.

     

    LEGAL SUPPORT MISSING.

    On the other side, agencies are like law firms. And hence, they would do everything legally and within legal boundaries to promote and sell whatever is legally allowed. So, in addition to societal pressure, there is a need for some legal remedies against such products.

     

    Sanjeev Kotnala is a senior business and marketing strategist and educator. His views here are personal

     

  • Sanjeev Kotnala: Review of Salil’s Agrawal’s slices of life book

    By Sanjeev Kotnala

     

    I just finished reading ‘A chapter out of my Life, Gems from the lives of ordinary people’ by Salil Agrawal on Kindle. I was in two minds to review the book or not. The reason is simple and has a history to it.

     

    The Background

    Salil and I had a conversation on this project some four years back. When we both realised that we had a similar idea. The only difference was that I always considering people across industries and Salil was looking at Pan IIM contribution.

     

    At that time, I was working on my first novel ‘Chimera of Lansdowne; you will hate to be in her thoughts‘ which was published in 2018.

     

    When we spoke, I was also simultaneously working on my book of sharing real-life impact episodes. Before Salil’s book got published, by Jan 2020, I had curated and published two books on similar lines book.

     

    Life Reloaded & Reflections. My Books

    Book One: ‘Life Reloaded- Impact stories’ released in 2019. It had people from various fields sharing their life impact incidents, leaving the learning to the reader’s interpretation.

    Book Two: released at the annual get-together of the 1987 batch of IIM Ahmedabad at Hyderabad. Titled, ‘REFLECTIONS- it had 19 batchmates sharing 29 Impact stories from their lives.

     

    The Difference & Similarity

    My books ‘Reflections‘ and ‘Life Reloaded’ have more stories or episodes plucked from both personal and professional life. Salil’s book, ‘A chapter out of my life, Gems from the lives of ordinary people’ is more like essay and articles with clearly stated learnings. That is the difference between the two endeavours.

     

    There is a common link too. Ankur Mithal, my batchmate from IIM Ahmedabad has contributed to both the books.

     

    Decision to Review

    Finally, I decided I must review Salil’s book. I must because it does something that I firmly believe in and endorse wholeheartedly. These are real-life narratives. They are transparently placed before the readers to learn from jagbeethi (other’s experiences) this decreasing your dependency on aap-beethi ( self-experiences ) for all your learnings.

     

    The Review

    Salil Agrawal builds an entirely good case for you to read the book.

    ‘There are extraordinary people, and then there are ordinary people. People like you and me. People who are accomplished in their own way and who have had interesting lives. But they are not extraordinary, they are not celebrities. Their stories do not get published even though they are very inspirational. This book brings to you a story from the Life of nineteen such wonderful people. All of them are alumni of Indian Institutes of Management. They write about an experience from their Life that made a difference to them. 

    I know, it is not so easy to make such extraordinary people contribute so openly. Full credit to Salil to have persisted with his idea and finally managing to collect, curate and publish the book.

    Each chapter is an experience of the author of a phase where he or she had to take some critical decision. Mostly the kind of decisions that altered their life path. Though each chapter is penned by different alumni of IIM’s, they are smooth, easy reading. And in at least a few of them you could think of similar incidents in your Life. It is different. Most of them deal with a crisis and only a few celebrations of Life. Oh, as with all IIM project, most of them finally have a happy ending.

     

    MY CHOICE OF CHAPTERS: ‘A chapter out of my life, Gems from the lives of ordinary people’

     

    First one is ‘The Day I Became a Man’ by Prashant Yadav. It deals with him hating to be doing Metallurgical Engineering at IIT, so much that he gave the entrance exam again. This time he was offered Electronics. At the same time, the Institute told him that in fact if he wants he could take Electrical Engineering in the second year. A dilemma for a student. Should he waste a year and take admission into first-year electronics engineering or opt-out for Electrical in the second year and thus avoid wasting a year.

    The second story I loved was ‘A Slice of Paradise’ by S. Ramachandra. And this one has gratitude written all over it. It deals with experience and interaction, and I will not even give a hint.

     

    The third life sketch that impressed me with passion and objectivity is ‘Making Others Dream’ by Sony Goyal. It is about setting Pryass an education initiative at IIM Ahmedabad and later taking it to Bhatinda with a class for Combined Entrance Test ( CAT) and what result they have.

     

    Special Note

    Oh, I shared, there is one Author ( Ankur Mithal) who features in both ‘Reflections’ and ‘A chapter out of my life, Gems from the lives of ordinary people’ by Salil Agarwal. And his chapter is ‘How I became a writer’.

    I want to share an excerpt from the chapter:

    ‘Thus, the second question was addressed, after which came the third, and in an emotional sense the most troubling one, “What will people think? What if they do not like what I write?” The urge to be liked has been a strong one for me. To not be told off. To not be wrong. With such a mooring, how does one do new things? New things are not safe. They are risky. There can be failure. People can take offence. How does one get out of one’s comfort zone?’ 

    And in fact, the whole book is about such questions and critical moments. 

    The second excerpt I will share here is from the chapter ‘Pursue Dreams with Passion’ by Pramod Agarwal

    ‘The power of passion cannot be underestimated. But I also learnt that the power of making choices is important to pursue dreams. Learning from mistakes is critical for growth. Success does not teach one as much as the failures do, but yes, you cannot fail twice on the same thing. People play a huge role in your success. You have to take care of them for them to take care of you. Risk-taking is essential for disruptive and breakthrough moves. Mentors are God and make sure you have one who can guide you through your journey. I am forever grateful to my colleagues, my bosses and my mentors who played a huge part in fulfilling my dream. And more importantly to my family who walked miles with me in good times and in bad times, always with a smile on their face and simple words of encouragement – we are with you, you can do it’.

     

    Go Ahead, Read Three Books

    In case you have enjoyed reading . ‘Reflections- Life Re-loaded, class of ’87, IIM Ahmedabad; primarily professional and personal life episodes and ‘Life Re-loaded- Real Life Impact Stories‘, Which has a spectrum of people sharing their impact moments of Life. Do pick-up ‘A chapter out of my life, Gems from the lives of ordinary people’ by Salil Agarwal with life-sketches that are primarily dealing with professional Life. And if you are yet to read REFLECTIONS and LIFE RELOADED- do so.

    If you like these books, I can bet you will like ‘Catalyst‘ and ‘Getting Better At Getting Better’ by N Chandramouli. These two books I recommend participant in Brand-I workshop to read.

     

  • Sanjeev Kotnala: Mask, Mask, Mask… the Covid-19

    By Sanjeev Kotnala

     

    If it was not for WhatsApp, I would have missed this communication on promoting the use of the mask as an effective precautionary tool against Covid-19. Creative developed by McCann Delhi office for client Niti Aayog. Thank you, Ashish Chakraborty (McCann) for sharing it on the Anthem Group.

     

    Another case of the client getting the creative they deserve. And I was surprised to see such cool work coming from a government client. Someone at Niti Aayog and the team at McCann is working in tandem. The client and the agency seem to be aligned towards the same cause. The digital campaign is from children point of view.

     

    Children are propagating the use of the mask. In a threatening tone, they share the possibilities and message that the adults send when they don’t wear or not wear the mask properly. Threaten the elders for compliance. It is a reminder for the mask they must wear in the fight against the virus. 

     

    High Likeability Quotient.

    The beauty is in the situations used. The copy is brilliant. It is short, sweet and to the point and uses very regional context and references. Something that every stakeholder can relate to.

     

    IT IS FOCUSSED.

    I like the creative for the sharp focus. It is Mask, Mask and Mask.

     

    Wear it when you step out. Cover the nose. Don’t let it hang. Sanities and wash it.

     

    There is some amount of warning and threat and advice. In fact, the digital post seems to cover all the four possibilities under SHAAM DAAM DAND BHED (Logic, Price/cost, penalty/punishment/barrier and Differentiation/doubt). And in that way raises the possible relatability and impact. The client and team must be congratulated for it and especially the copywriter.

    The template is set, and visuals are totally relatable.

     

    Moreover, it is absolutely actionable.

     

    And it addresses the not-often addressed subset who can help to check the use of mask at the first point of contact.

     

    POTENTIAL.

    Mask Nahi To Tokenge. Karona Ko Rokenge’ has the potential to become the slogan.

     

    I hope the client goes beyond the digital post.

     

    I hope that the actionable creative is pasted at the society doors, rikshaw’s etc.

    I hope people share these posts to reach rest of their friends and families.

    I hope people use them as an advice card or a message in social media.

     

    Above all, I hope people take the prints and place them at the strategic points.

     

    If possible and the best possible use of these will be if children groups and gangs adapt them. 

     

    EXTRA.

    Use of kids as influencer, marshals and stakeholders is not new.

    And it is at times not what you do, but how you do it that matters.

     

    Remembers the Swachch Bharat communication and a case of village where kids with whistle warned people against open defecation or in a way defined what real progress was all about.

     

    …………………..

    And here is something on Covid-19, that is perfectly right.

     

  • Woes UnLtd with Creative Pitches

     

    By Sanjeev Kotnala

     

    No one is surprised by the number of business pitches happening in the MAdTech world. There is a different world of uncertainties out there. To compete and succeed brands needs new thinking that comes from the collective efforts of many brilliant minds.

     

    A pitch is a process where multiple pre-identified agency organisations, in anticipation of co-partnering the brands in its success, willingly and freely provide inputs into thinking and strategy.

     

    Nothing has changed in the pitching, and the MAdTech world in spite of the Covid-19-forced lockdown and digital focus in media.

     

    YESTERDAY.

    Early November 2019, once again, there was a buzz in the industry. A large agency had publicly sued and taken on a large mobile brand for plagiarism.

     

    Everyone was watching. The case could have helped break industry inertia about pitches and idea shopping. The industry failed to realise, they were not just part of the problem, but the problem.

     

    Nothing happened, and the case as expected was settled amicably. The business part overshadowed the ethics and the pain of seeing the idea plagiarised. The will to fight for the cause died its natural death.

     

    No, it is not the only case. But it is a case people spoke about. It looked as if the industry was finally going to act. Many industry leaders raised voices and shared their solutions to the problem of idea shopping and plagiarism. But- nothing happened.

    Nothing ever changes. Nothing is changing.

     

    MULTIPLE IDEAS.

    Meanwhile, it is learnt that the Advertising Agencies Association of India (AAAI) defined norms for member agencies participating in media pitches.

     

    In case of Creative and Strategy Pitch, many ideas and suggestions to tackle the menace of pitches, idea shopping and plagiarism have been discussed.

     

    Starting a PITCH CREATIVE DIGITAL VAULT. A place where Pitch creative get registered and archived. They could be released in case of a conflict.

     

    Evergreen non-starter idea; PITCH FEE.

     

    Signing an NDA. The concept of client signing pitch creative and the deck. Agencies know how effective it can be.

     

    REGULATING PITCHES. If a client calls for a pitch, it gives notice of separation to the current agencies. It terminates the client-agency relationship or sets a dateline for termination. And, the client does not invite the current agency to the Pitch.

     

    But as expected, nothing happened. Or nothing that has been presented in the public domain. 

     

    TODAY.

    The pitching season is on. Agencies are willingly providing best effort collective thinking with no obligation to their so-called prospective client.

     

    The client enjoys the focus. They are the rule-makers, referee and the player in the pitching process. The pitch helps the client in gaining a better understanding of the possibilities and potential of the brands in the new scenario.

     

    As the agencies match in with their best pitch marshals, the client is getting wiser with free consultancy from agencies. Larger client teams sit through these presentations and get trained on thinking and market understanding.

     

    Multiple set of strategist and iterators are working on the brand. There is no obligation on the client to take a timely decision. There is no fee. There is hardly any cost other than maybe a few rounds of tea and working lunch. The business goes on. 

     

    YOUR IDEA, HER/HIS IDEA. MY IDEA.

    Wait for the festival period, when the war for a share of mind and wallet will peak. Brands hopefully will release new campaigns.

     

    Many agencies will be surprised to see uncanny similarities between their pitch work and the work released by a client. The agencies will discuss internally and come to the natural conclusion that the client’s agency got inspired by their work. They will abuse and craft choicest of creative expressions for the client. They will talk of it not being ethical over old Monk or Johnny Walker as the case may be. The agencies will accept it as part of the business. They will not take any offensive action. Nothing will change. 

     

    INACTION IS AN ACTION

    Inaction is always an alternative, and hence choosing it is a deliberate act in itself.

     

    It is a price the agencies are willing to pay. A price they will keep paying again and again when they enter the arena of free pitches. In the process, their inaction is an approval of this game.

     

    The client does not mind. S/he gets habituated of pitches whenever wanting a change of faces or the strategy. The client use pitches to understand the market scenario and blatantly idea shop. The hapless agencies accept it. The industry norm gets further strengthened. It is Okay.

     

    Oh, there will be newer excuses as to why they cannot do anything. Why in the new normal the business is tough and economy in tatters. Some would tell you, No one in the industry is doing it, and hence they cannot be leading the change.  Yeh toh hota hai 

     

    TOMORROW 

    Yes, the same talent will design purposeful CSR campaigns on the ‘power of one’. They will tell you how every act and vote matters. They will talk idea shopping pitches and plagiarism and how it is eating the industry. They will find inspiration to create scam ads while talking of originality, relevance and impact in their speech of acceptance.

     

    Meanwhile, some observant consultant having no idea of a possible viable solution to this highly rational problem will write a blog.

     

    Nothing has changed, and nothing will change. After all, pitching is as old as scam ads for awards.

     

  • Saif-Kareena and their water tank romance

     

    By Sanjeev Kotnala

     

    Recently a new advertisement featuring Vectus and the power couple Saif Ali Khan and Kareena Kapoor was released. The theme was romance and the campaign line said: ‘India ki waterline ‘.

    You may not have heard of Vectus before, but now you have with all the talk surrounding this ad. Vectus is a fairly large brand with a range of products in polymer-based water storage and piping solutions. Headquartered at Noida, the brand caters to residential, commercial, industrial, infrastructure and agricultural sectors.

    Vectus Industries Limited has three brands of water storage tanks. Ganga  and Waterwell with features like micro-ban (no smell), virgin raw material, no heavy metal use and threaded lid!

    Vectus, the brand in focus with Saif Kareen Romance claims to be anti-microbial, free of heavy metal usage and made as per European standards.

    The Vectus  earlier communication is about the importance of water and healing preventing leakage and seepage as the brand feature or purpose. These features and promise have not changed.

     

    Kareena and Saif Ali Khan were announced as Vectus brand ambassadors in March 2020. It was the first time the brand was associating with celebrity. Fair to presume that the scripts were ready by that time. Rajesh Alagh, President-Sales & Marketing joined the group in April 2020. So one assumes he got the campaign in legacy and maybe is not part of the development.

     

    There is a second Saif Kareena film titled Dance  and has light flirting between the couple. It is no longer available on the Facebook page. However, one can be accessed on Youtube.

    https://youtu.be/lKWMF76SpsY

     

    Look at Instagram post. You see an unmasked crew in behind the scene which was well covered and reported. So, it is a pre-lockdown shoot. One more excuse goes down the drain. Picture from Bollywoodshaadis.com

     

    Water Storage tank and pipes are primarily B2B category with a very regional bias. There is not much TV advertising. Digital media has opened a new window for the category to reach out to a broader audience.

     

    This romance E film of Vectus has got a reaction that the brand was not expecting.

     

    One tweet read, Zenith of advertising has been reached.

     

    People questioned who wrote this? No clue. How this gets approved? Like all ads do, by the person funding making and release. Why did said Kareena agree? She has not shared the reason. They equated it end of advertising.

     

    An industry senior tweeted, ‘Once the celebrity fever enters on Industry, all brands jump in. Chappals to Banyan to Tank/pipes now!’. What’s surprising? Are these categories not authorised to use a celebrity. Another in his style tweeted, ‘Now we are really tanking in ‘Chullu Bhar paani‘ I suppose.

     

    They are right and wrong at the same time. These tweet experts have the right to an opinion, and most may agree with them. And I presume they must not have seen the two films.

    Definitely, Vectus could have better used the celebrity couple.

    Maybe the script could have been better.

    The features of leakage and seepage prevention could have been told differently. Remember the MSEAL ads which were also about leakage and there instead of the MSEAL it could well be the pipe.

     

     

    Or even SHEETAL tank ad tried making some sense with wordplay.

    https://youtu.be/zss6k66-LfU

     

    People presuppose that Vectus Saif Kareena is a client written and produced the film. See the second film, dance, and it does not seem so. But no agency has come forward to take the credit or the blame or to defend it.

     

    Brands like Vectus do not have high exposure to advertising. They are small-town brands ( Vectus registered office- Gwalior), and they are trying to open up, dream big.

     

    The water storage and piping category has brands which have in the past tried being creative. These brands are still evolving in their communication. Maybe the category is yet to see the real advantage of investing in advertising agencies and creative product then media. Or perhaps they are happy for having done something that was out of their reach. Maybe in the case of Vectus, this Saif-Kareena Romance and dance is creative enough.

     

    Most of us did not make an excellent piece of creative the first time in our professional life.

    We may not have done right in mathematics in our school. However, today we wonder why the fourth standard student is unable to do the simple maths.

     

    Why should every advertisement from every brand be great? Be error-free? Why must they be evaluated on the same parameters? This Industry also follows the bell curve. There will be brands at the outer spectrum. We should not be worried and raise the alarm if the brands do something better every time. We should be encouraging and not laugh at the efforts.

     

    The brands will learn with time and experience.

     

    Yes, it will cost them money and efforts. But then, brands and owner-driven brands rarely gives consultant or the creative agencies complete freedom to start with. Maybe they will now listen to and hire better consultants with experience of working in owner-driven company culture. Perhaps they will re-evaluate three brand strategy against a mother brand and adapt if it fits with their future dreams.

     

    WHY BLAME THE CLIENT?

    On seeing an advertisement like the Saif-Kareena Vectus film, why do people presuppose it to be an advertisement written and produced by the client? Why do they think that some crazy agency is not responsible for it? Yes, finally the client is responsible, but the client acts basis the experience, expectation and the advice it gets.

     

    CATEGORY CUES.

    Sometimes actions are category -driven. The brands may see the use of celebrity as an easy way out. Or no other way out. Maybe such communication is usually a play for dealer distribution enhancement and confidence buildup.

    Look at the other brand PLASTO work here.

     

    And here is PLASTO  earlier work from before 2014. You see the change. Good or bad. Evolution part of any brand journey. Yes, they can look at professional help to reduce the mistakes.

     

     

    And then there are brands which have been category leaders. Sintex is one such example. It originated sometime around the late eighties and joined forces with Mudra. Here is some of their work of. SINTEX WORLD RIVER DAY 2017. SYNTEX WATER STORAGE SOLUTIONS.

     

     

    https://youtu.be/hNhvPqxLbUM

     

    So, let us not be harsh and accept that in Industry, we will get creative of every nature. Yes, ultimately, the client gets the creative they deserve. They grow and evolve with experience and expectations. Let us hold hands and see how well we can contribute.

     

    …………………………………………..

     

    OTHERS ADS IN THE CATEGORY.

     

     

     

    And then here are links to more ads.   Topline 5 Layer TanksMangalam Water Tank.

     

    ……………………………………….

     

    MORE ABOUT VECTUS.

    In one of the videos, Vectus claims to be the world’s largest manufacturer of Molded Water Tanks. In 2015, Latinia Limited, an affiliate of Creador II LLC invested Rs 100 crores (USD 16.7 million) for a minority stake. This stake as per shareholder pattern in 2018 was 21% in an otherwise privately held Vectus Industries Limited (Vectus) between Bahetie’s and Ladha’s.

    Now the brand has been in the market for the last 20 years. In fact, it has a network of 4300 dealers and distributors, 13 manufacturing plant and 5 depots across the country; thus making it one of the leading and fastest-growing water storage and Piping system company of India.

     

     

    Sanjeev Kotnala is a senior brand and marketing strategist and educator.  An IIM Ahmedabad alumnus, he has more than three decade of experience. He writes every Wednesday on MxMIndia, and sometimes on other days as well. His views here are personal.

     

  • Sanjeev Kotnala: Reivew of Atomic Habit by James Clear

    By Sanjeev Kotnala

     

    Every book has a story. My urge to read ‘ATOMIC HABIT; Tiny changes, Remarkable returns‘ by James Clear can be traced back to the article ‘Why Facts Don’t Change Our Minds’, my IIMA batchmate Rajeev Kakar shared on LinkedIn.

     

    Many people recommended me to read the book ‘Atomic Habits’. It was delivered in late June to at Indore. I read, one chapter at a time. After all, it is all about tiny progress leading to a final change and success.

    I visited his website and was suitably impressed with James Clear, one of the experts in the field of Habit creation. James writes about habits, decision-making, and continuous improvement. His work has appeared in the New York Times, Entrepreneur, Time, and on CBS This Morning. He is a regular speaker at Fortune 500 companies, and his work is used by teams in the NFL, NBA, and MLB. I subscribed to his Thursday newsletter after reading the first article full of actionable wisdom.

    GOOD HABITS DELAYED RESPONSE

    His book, Atomic Habits, is about how simple steps, surrounding and tiny changes can help build good habits that lead to a remarkable difference at a later stage. His focusses on making a 1 per cent change. Just a tiny change, without any high expectations. You repeat the move every day, irrespective of good or a bad day, results or no results, makes all the difference. Habit creation is about being loyal to the process rather than the outcome, and as results take a long time to materialise, it is important to not lose focus

    PROFESSIONAL Vs AMATEUR

    This process focus also differentiates an amateur and a professional; the consistency of efforts, habit formation, and never giving up. ‘Professionals stick to the schedule; amateurs let life get in the way. Professionals know what is important to them and work towards it with purpose; amateurs get pulled off course by the urgencies of life’. Professionals have been using limited resources and leveraging constraints to continue working to better their benchmarks. That is the power of Habit. Tiny Changes- remarkable results. It is all about the process- which is a Habit.

    HABIT

    HABIT is a behaviour that has been repeated enough times to become automatic. They are simply reliable solutions to recurring problems in our environment. Hence we all want to develop good habits.

    ATOMIC HABITS WORKS

    You want to build on a habit or break one, Atomic Habits will definitely be of help. There is no scientifically researched and proven model in the book. It is the experience and observation simplified into simple four rules of Habit formation.

    Some of the sections helped me understand myself. Hopefully, my learnings from Atomic Habits will nudge me to change for the better. Sometimes, it seemed James is only better articulating what I have shared time and again with my team members. 

     

    EXCERPTS FROM ATOMIC HABITS

    ‘If you keep saying something is a priority but ever act on it, then you don’t really want it. It’s time to have an honest conversation with yourself. Your actions reveal your true motivations. Your actions reveal how badly you want something’.

    Wanting and liking are two drivers of behaviour. If it is not desirable, you have no reason to do it. Desire and craving are what initiates behaviour. But if it is not enjoyable, you have no reason to repeat it. Pleasure and satisfaction are what sustains behaviour. Feeling motivated gets you to act. Feeling successful gets you to repeat. Desire Initiates. Pleasure sustains. 

    USING QUOTED WISDOM.

    James has used many well-known and some not-so-well stories of role models and successful people to bring alive the picture of consistency and being at it. He has also borrowed from various authors and intellectuals to make his point.

    For example, to discuss happiness, he uses Seneca’s famous quote; ‘Being poor is not having too little, it is wanting more’. At another place, there is an absolute gem of a definition of happiness. This time it is from Caed Budris; ‘Happiness is the space between one desire fulfilled and a new desire forming’.

    And many times the difference between success and failure or giving up is all about boredom. In context to athletes, an elite coach shares with him; ‘At some point it comes down to who can handle the boredom of training every day, doing the same lifts over and over and over’.

    When I read his statement’ Emotions drive behaviour’, I smile as the thought is in sync with my thinking. He writes, ‘Every decision is an emotional decision at some level. Whatever your logical reasons are for taking action, you only feel compelled to act on them because of emotions… This is why craving comes before the response. The feeling comes first, and then the behaviour’. 

    MAKING A HABIT.

    This supports James four-step model of human behaviour. And, the problem phase which is about the CUE and the CRAVING. And the solution phase about RESPONSE and REWARD. ( which also is something we talk in PARAM)

    To make an action a habit, you have to make it obvious, attractive, easy and satisfying. 

    Behaviours are effortless when they are obvious and difficult when invisible. Behaviours are effortless when they are attractive and difficult when unattractive. Behaviours are effortless when they are easy and difficult when they are hard. And finally, behaviours are effortless when they are satisfying and difficult when unsatisfying.

    Lockdown must have shown you the importance of good habits in being productive while working from home. And you would have realised the need to do some inward thinking, re-search to determine what are good and bad habits. So you may now have a set of good habits to adopt. Well, what you waiting for. Good habits help create  Brand-i.

    Do read the book, Atomic Habits by James Clear. I am sure it will help your habit management. And in case you are unable to read the book, just remember the four rules of behaviour shared above and the Goldilocks rule. ‘The human experience peak motivation when working on a task that is right on the edge of their current abilities ( scientifically 4% ahead)’.

    Not too hard. Not too hard. Not too easy. And that is true about Atomic Habits.

     

    ATOMIC HABITS

    by James Clear

    Penguin Company

    Price: Rs 699.

     

     

  • Sanjeev Kotnala: How I captured wonderful nature in a series of 12 Tree Doodles

    By Sanjeev Kotnala

     

    I am a compulsive doodler and to me, doodling is a way to meditate. My experimentation with doodling led me to develop a unique style of ‘Doodle Signature’ and I have received very positive feedback from people who commissioned their signature art. These artworks have found their way into office cabins and living-room walls.

    But that is not what I want to share today.

     

    TREE SERIES FOR VANASHAKTI

    That blog ( Doodling to Signature art) interested Meenakshi Menon, one of the founder member of Vanashakti, a Mumbai-based non-profit environmental NGO. It commissioned  a 12 Doodle Series on Trees.

    Vanashakti thrust areas are forest, mangrove and wetland protection, environmental education for schools both urban and rural, livelihoods for forest-based communities and scientific investigation into local environmental degradation.

     

    TREE DOODLE ASSIGNMENT

    I initiated the assignment in  mid-June, Thank you, Meenakshi, for seeing the potential and possibilities and for  making it a reality. The assignment is now delivered, and Vanashakti informs me they plan to auction ‘Tree series doodles’ at a later stage. Anyone interested in acquiring them, please connect with Vanashakti here or write to vanashakti@gmail.com.

     

    TREE DOODLE SERIES LEARNING

    Getting the assignment was one thing, completing it quite a different task.

    The first attempt looked stupid. It was neither a sketch nor a doodle.

    I realised, there was a subconscious pressure and I was attempting to bring realism to make the tree’s identifiable. Lack of  large spaces were creating problem for patterns. It was not working out. It was more like paintings I used to do on my Samsung Note.

    This was not the first paid doodling assignment still there was pressure in terms of desired results which was more of self-creation than client brief.

    Doodle is full of mindlessness. They are a tool of focussed meditation through patterns. It is about acceptance of imperfection. It needs you to stop chasing the myth called perfection. Doodling is about fluidity and fun. And as I was doing Pen on paper, there was no scope of major  corrections at any stage.

    Another attempt and the result was no different.

    What should have been an activity of concentration and happiness was becoming somewhat of constraints. I discussed it with Meenakshi, and we agreed on a few guidelines.

    The assignment was simplified.

    I was allowed to do whatever way I wanted to doodle, but on one simple condition.  In the end, the 12 artworks should look like a series. The choice of trees and the way of representation was left entirely open to me and my interpretations.

    Suddenly I was liberated.

    The ideas, patterns started jumping out. Leaf by leaf the trees came to life in unique signature doodles.

     

    OPENING TO DIVERSITY

    I am an Engineer and a Management student, not a botanist. So, I had to start from the basic.

    I started observing and studying trees, their structure, leaves, veins and patterns. I was  learning and understanding trees from a different perspective. I was surprised at the range of leaves we have from conical to plantation, large and small, leaves that branch out giving the impression of a circle and neem which follows a 1-3-5-7 pattern.

    How was I blind to them.

    It was the same space I was covering now, but the trees and leaves had a different interest for me. I was deep in conversation with the pictures of trees I shot.

    Some trees gain vertical height, means they just shoot as perpendicular to mother earth as possible. Some have branches almost parallel to the ground and in case of few trees the branches point downwards.

     

    The tree trunks have their own patterns and structures.

    During my walk at Indore, I was more into observing trees.  In Mumbai, while taking Milo Kotnala for a walk, I repeatedly stopped to marvel at the trees we have. Some people thought, it was the lockdown pressure.

    Before the assignment, I was blind to this beauty surrounding us.

     

    FRESH PLANS. I am OPEN for more doodling assignments

    Now, I plan to start a series on Tyres with their beautiful almost mandala type radials wheel designs. If anyone interested or knows marketing people in any of the tyre companies ApolloBridgestone or MRF Tyres – let me know.

    The offer on Signature art is still open.

    I am open to new assignments, and it could be a location, structure- that you want me to doodle- or a Shriyantra or a Mandala- let me know here. Would love is to do a full saree border if someone could help it get printed- any designer friend interested.

  • Sanjeev Kotnala: Consultants must survive to fight another day

    By Sanjeev Kotnala

     

    It is yet another normal day in lockdown. Yet another zoom  meeting to review packaging for an oral care product. The agency was simply naive or trusting to have sent the creative before the meeting.

    Babujee in his early seventies representing the client along with a pretty young talent  helping him with the technology. The sales head was there to show support to whatever Babujee said. The agency was in full force, represented by the creative duo in art and copy, the VP on the account and the client servicing supervisor who was coordinating and confirming all were in.   And finally on the client side was the consultant with his greying hair, Mr Vermajee. All called him Vermajee like all called Babujee Babujee.

    Each of the faces on the tiled zoom screen had a different perspective and idea on packaging.

    The central focus of debate was the picture representing the user or the target audience on the ack. In the last round, The client felt the picture was too too small to be noticed and wanted it to be enlarged. Babujee’s experienced eye’s also demanded that the circular cropping of the picture was imperfect and it must go a bit lower on the body. He had said,  ‘If no one is going to see the picture why have it at all? And if they are going to see it, then why just a mug shot’. No one could argue with that global truth.

    For Babujee, every square Nano millimetre of the packaging surface was like the  Aryan bridge at marine drive.

    The consultant had earlier suggested a pristine white surfaced pack with the brand name RESHUM FRESH displayed prominent. It was premium and full of trust.  The  internal research  among wives of the mid-level executives in the  manufacturing plant pointed out that was not getting the  promise, and it needed change.

    Today, the new Ghinchak pack with Chamkeela touch was under discussion.

    The project was old and the agency was slowly losing interest in it. No one remembered where the name Reshum Fresh was coined. Unconfirmed rumours suggested it was a derivative of Reshma who was like a fresh air in Babujee’s life.

    ………………………………………

    Vermajee looked at his notes on iPad and remembered the last conversation.

    Why have a woman in the picture?

    Because we can’t show the whole family and the dog. It irritated the consultant. It looked as if Babujee was yet again questioning his Management credential along with decades of experience in multinational advertising agencies. But, then the fee he was paying, allowed Babujee the freedom to ask silliest of the questions.

    But, is she going to use my product?

    The consultant wanted shout and tell the agency and Babujee, definitely he is not the one who is suggesting the new packaging with the woman picture. Yet he kept quiet and decided to slowly nudge the discussion in the right direction. She is going to decide on the purchase and maybe bring at home.

    What about our taste, we sure the  kids will ask for our bubble-gum chocolate flavour?

    OH, but it needs to first pass her scrutiny, enter the home and then maybe the repeat purchase will happen. Which may also be controlled by the kids..

    Every household may not have a kid of that age. We will be restricting the appeal?
    Off course you cannot satisfy every consumer. You are trying to address a niche that is big enough. Babujee we have the milk supplement homes with this oral care product. Vermajee looked at the R&D representative and got a blank stare in return. He could not say that they have gone through this discussion many times and it’s time to move ahead. He also was trying to estimate the size of 10-15 year old kids who would nowadays like a  bubble-gum chocolate flavour oral care product.

    ……………………………………..

    Quite early in the meeting the discussion went out of control.

    We already have shortlisted a Fair model for the shoot. Said the art director.

    Fair enough, but fair is the new four-letter word, we can’t have fair-skinned model any longer. Babujee was on top of the conversation.

    She is a real housewife. The art director pushed.

    So she is not sexy enough for men to purchase the product.
    Babujee had just finished a side call with his wife.

    We can have her with a kid. The agency VP interjected.

    And tell the people she is already married. Aab hame advertising samhjani padegi. Aap sabko pata hai ki Model kyu hai pack mai.  Next time ensure the we see a bit more of her in the picture.

    No one reacted bit every one understood.

    The art director made a note for model coordinator.

    If we don’t want a fair skinned model and still want wow, you know, we can have  husky Madame N Das type model. We have their portfolio ready. It was the copywriter’s chance to earn brownie points. It is also BLM time.

    The consultant was quick to notice that Babujee has failed to understand. So, he, asked the agency people to pause the discussion for short time and  sent a WhatsApp message to the young talent asking her to share the message with Babujee.

    The young talent leaned in and softly whispered to Babujee.

    The agency would have got the message who is controlling the business.

    ‘Black Life Matters. Remember you daughter  Alka told you when she called from US. The riots happening there because a white policeman killed a black person- who could not breathe.’

    This was perfect place for the sales head sitting next to Babujee to get in. ‘Oh but we all are brown here. Here Black or no black. no life matters. As a principle I would have a dark-skinned face on that pack. But it wo’t sell. Aap kamal kartey hai Vermajee. What Will happen.  Here light brown is fair enough in the country’. Sales head was still alive.

    What will she be wearing? Babujee shifted the topic.

    She will be wearing a saree, Bindi and her mangal-sutra and sindoor will be visible. As per the brief and the research, we want young married women?

    The agency VP who had read the note that arrived with the zoom link some 30 minutes before the meeting interjected.

    Consultant smiled, this was his turn to jump in.

    But what about the women who don’t wear Mangal-sutra? What about Bindi? Are we not alienating Muslims segment? What about the unmarried young woman  and men. unmarried? Are we as a company not sensitive about the  gender equality or women empowerment? Why are you complicating?  Don’t you know BLM, Fair, Glow, Lovely, that brite and other brands? Why are we, again and again, digressing? Where is the health and immunity in this era of Covid-19? What should we do when the face is covered with mask and if you have bad breath only you know of it? Can anyone in the agency tell me  what is the  purpose of the brand?

    What silly questions these people ask. The purpose is to make money what else, Babujee laughed answering.

     

    The consultant smiled, that is always true but we  are not going to tell that to the consumers. What are we adding to life. I am surprised that in trying to be award winning, you all forget the necessary foundation, the reason of existence of this product.

    His eyes surveyed tiled portraits of people in the meeting and zeroed on to the young new talent in the company. The consultant adjusted his screen and realised it adjusts only his camera. He looked up and asked, what do you think. What’s your name.

    Sir, my name is Pooja and to me,it is about the FREEDOM TO BREATHE anywhere everywhere. It is about confi…

    The consultant turned, yes breathe, stand tall, confidence and many more thing but at the base BREATHE, that is the purpose. So, make the elements on the packaging and make them breathe, give them space, a tender moment, a fair chance, sorry just a little bit of chance to to smile.

    The consultant was sure, This was not the time to risk any controversial visual representation. God knows what people will react to and how. We as a client are not savvy enough to understand such nuances and there is no point in risk consultancy for a picture.

    So, he continued. In  case the agency thinks we do need some visual I suggest we have a young representative like this young talent with Babujee on the pack. It symbolises traditional and is yet modern in its outlook. Moreover, it also has a family touch to the whole thing..

    Babujee looked at the consultant with new respect and  awe. How clear  is Vermajee’s thinking. If today, he was not here, we would still be stuck at the picture. He smiled and made a mental note to thank his friend, who recommended the consultant. He also looked around and made another mental note to meet the young talent later in the evening.

    …………………………………..

    After the meeting, The consultant called the agency and shared a tip.

    Get away from anything that can lead to controversy. Unless you want to lose the business. And let’s close this packaging next week and plan for the launch.

    The packaging is never the central idea. We can research and change it anytime. But if the market or Babujee mind changes the whole media exposure and launch will go kaput. Think of the 4-minute digital disruption and maybe a press ad. If the account and life remain, changes will keep happening. Live another day and choose the battles to fight.

    He addressed the art director. Don’t feel bad, we will find some modelling assignment for your girlfriend, Aai shapat. Tell her to meet me with the portfolio.

    The markets are opening, and we must plan to visit Babujee.
    Meeting the young talent was the unsaid agenda.
    And yes Maybe call it Pooja Fresh Breathe, sorry Reshum Fresh Breathe. That way you can have a visual dominated ad with just the brand name. The kid that wins awards.