Tag: Shaleen Sharma

  • Shaleen Sharma appointed Vice President – Strategic Planning & Analytics for TracyLocke India

    By A Correspondent

     

    Shaleen Sharma, Partner and Chief Strategy Officer at Wire frame with an experience of 16 years, working across places like Boston Consulting Group, Mindshare, JWT etc. has joined TracyLocke as Vice President – Strategic Planning & Analytics. Shaleen would be reporting to Sameer Mehta, Head- Business & Operations, TracyLocke and would be the lead strategist across the agency’s clientele and service offerings that include shopper marketing, trade marketing and retail solutions.

     

    Having worked across various categories, he brings on board a significant understanding of consumer engagement, brand management & building strategic marketing platforms that combine digital, media & entertainment domains.

     

    Shaleen is currently working on the development of a qualitative tool that reveals human needs and motivations and places them in a contextual and cultural framework. The primary application of this tool is about driving a deeper connect between brands and their consumers. He has also developed a real time web analytics tool that is capable of integrating all the brand variables, like sales, click through rates, foot falls etc.

     

    Quoting on Shaleen’s appointment, Sameer Mehta, Head- Business & Operations, TracyLocke said, “At TracyLocke, we believe in Bottom – Up Grass roots approach to enable our clients with a business solution, which is powered by the Shopper insights. Shaleen brings in relevant experience in Shopper engagement strategies aligning it with brand Management & building strategic marketing. His understanding and expertise on Digital will only add to our vision of providing Technology lead Shopper insights and shopper experiences encompassing Path-to-purchase across the Retailers and e-tailers.”

     

  • From TA to TE – How jazzed are you?

    By Shaleen Sharma

     

    In baseball, there are “good hitters” and then there are “power hitters”. The epithets themselves are self-explanatory. Power-hitters are those who swing the ball harder with roughly the same stance and effort.

     

    Maybe, that is why, coaches believe that if you can teach a “good-hitter” some extra bit of power, it is an endeavor worth the effort.

     

    If I were to choose a singular concept in Marketing as if my life depended on it, I would choose Positioning. I hope many of us would do the same.

     

    But one concept that edges close is Target Strategy.

     

    It is great to see most marketers putting so much of creative energy working out the positionings of their brands & product lines. May be, some bit of that creative energy needs to be directed towards developing a better sense of what is clinically called – Target Audience.

     

    It is surprising to witness the sheer agnosticism around the TA field in marketing briefs. While Positioning is regularly evaluated & refreshed in consonance with the changing times, TA understanding is seldom revisited or re-scripted.

     

    The world we live in spawns a consumer culture that is fast changing. Amidst such an environment, the right user group can be the best “message amplifier” for a Brand.

     

    Apart from right positioning this can be the single biggest opportunity window for the success of a marketing / brand campaign.

     

    Let me exemplify it with two recent & extremely successful campaigns / products where the positioning remained more or less the same but the real innovation was in rethinking the target audience strategy.

     

    Breaking Dawn -An audience with a muscular commitment:

    On November 16th, Summit Entertainment released a much awaited sequel to the 2011 film – The Twilight Saga: Breaking Dawn – Part 1. Needless to say, Breaking Dawn – Part 2 has witnessed an unheard of viewer response.

     

    What could be the reasons?

    For much of the last decade motion picture as an entertainment product looked for teenage males as their target audience. But this TA was gradually being lost to Games, Television & Social Networking etc. Twilight in that sense made an exception. It pitched itself to an overwhelmingly female audience. With Kristen Stewart as the emotional centre of the franchise these women audience embraced the product and made it into a blockbuster.

     

    One important point-of-difference these women audiences had from males was that they were more enthusiastic about the movie, made it a point to tell it to at least a couple of their friends and created a swirl of buzz around it. These women were not just consuming the product. They were propelling it. They were not just Target Audience, they were evangelizers.

     

    To their credit, the creators of Twilight have understood this quite well. The producers of Twilight have been running a successful online & social media relationship with these Target Evangelizers.

     

    On Twitter and Facebook the Twilight network has 1.1 million & 80 million followers respectively.

     

    When Bill Condon, was brought on to direct Breaking Dawn, he introduced himself to the fans on the Facebook page. In that sense, it was not what classic advertising would have done. It was like a classic gossip-update with friends.

     

    Obama – A tale that grew in the telling:

    Similarly, what has made Brand Obama successful is not just the voter turnout this year. It has been a cache of people spreading the “Obama message” full time. Right from 2008, especially in the swing states of Virginia, Ohio & Iowa, these people had been evangelizing the Product Obama.

     

    David Plouffe, senior adviser to the Obama campaign called it the “persuasion army”. What this “persuasion army” did was to send e-mails, make phone calls & conduct meetings in their own real-life social circles. USA Today reported that by January this year this persuasion army held 2700 house parties. These people were not just consuming the Obama product. They were abetting it, giving it momentum and making it unbeatable.

     

    So how would you like to characterize your Brand’s consumers? Target Audience or Target Evangelizers?

     

    The writer is Partner – National Planning & Strategic Initiatives, RK Swamy BBDO, New Delhi

     

  • Guest Article: Adventures in an accelerated world

    By Shaleen Sharma

     

    “The tragedy of the modern spirit consists in that it has solved the enigma of the universe only to replace it with the enigma of itself”. – Alexander Koyre, Newtonian Studies

     

    In a recent piece in Newsweek, Lawrence Summers points to an interesting analogy. During the Industrial Revolution, the average living standards of a European rose by 50 percent in his lifetime (40 years was the average then).

     

    In Asia, particularly China, as per Summers the average person’s standard of living has risen by 10,000 percent in his lifetime. They say that China is the “shop floor of the world” with a manufacturing base of close to 40 percent. In fact, in the Industrial heartland of China, there are places that have witnessed the same level of urbanization, social transformation and industrialization that Europe witnessed in two centuries.

     

    Ray Kurzweil wrote in 1999, in the Age of Spiritual Machines how technological evolution will outpace and impact biological evolution. The thrust in his argument was more on artificial intelligence and technological leaps and how these would go on to spawn a technological singularity. Kurzweil posits that we are living in an accelerated continuum where the rate of change is galloping.

     

    I believe the time has come for us to gain some depth and perspective on this. We need to understand and appreciate how human civilization is accelerating with all the wheels interconnected – Technology, Markets and of course Culture.

     

    When Michael Lewis says that “Everything is co-related” in The Big Short: Inside the Doomsday Machine, it drives the point perfectly. And precisely so because the world is accelerating across all the dimensions of our lives, especially so in areas that were hitherto static or slow moving.

     

    According to reports, boys and girls are maturing faster not just in terms of cognitive development but also in terms of their physiological markers (like the beginning of menstrual cycles and onset of puberty, etc).

     

    The internet is abuzz with a report titled The Rise of Post-Familialism: Humanity’s Future?” written by Joel Kotkin, Anuradha Shroff, Ali Modarres and Wendell Cox.

     

    Consider this, even a young country like Singapore is witnessing stunningly quick demographic and cultural shifts. Like most Asian societies, family used to be the basic unit. As we move towards 2013, the rate of marriage has plummeted. The country has some of the lowest fertility rates in the world.

     

    In SEC A families all around the world, people are postponing marriages and having children. The irony is that there are more number of dogs than children in such families.

     

    The practice of marketing and product planning has hardly been unaffected.

     

    I was reminiscing with one of the product managers on how those days of product design when everything was thought upon for days on end before even the first prototype was built are well over.

     

    Nowadays, the time-to-market counts as a competitive advantage in itself. In Chess, there is a particular style-of-play, what they refer to as “move first think later”. Modern marketers seem to have given it a new spin – “First do, then learn”.

     

    Consider a company that has used “acceleration” to its advantage – Apple, a company that was just 90 days away from Chapter 11, has become one of the most valued stocks in the last two years.

     

    They understood the direction and momentum of personal technology better than most. For all practical purposes, they are a phone company now with the i-phone contributing close to 50% of their revenues and are trying to do a similar thing with their tablets now.

     

    Nokia, on the other hand is becoming a case study. Nokia had such a head start in their business controlling more than 50 percent of the market in their business.

     

    A couple of strategic missteps and the situation got compounded with the fierce rate of change in their category. According to the latest results in the growing Smartphone segment (read the future of mobility) Nokia has sunk from third place to the seventh, in just one quarter.

     

    Where are the trend-casters and crystal-ball gazers going wrong? May be, they are watching trends closely enough but not in the way those trends interact with each other. Or maybe we just need to watch how technology, societies and cultures interact to spin new directions, new dimensions.

     

    Shaleen Sharma is Partner, National Planning & Strategic Initiatives, RK Swamy Hansa Group, New Delhi