Kokuyo Camlin Limited (formerly known as Camlin Limited) has been in the business of manufacturing and selling of art materials and stationery products under flagship brands ‘Camel’ and ‘Camlin’ for more than 80 years. The company offers a wide range of products such as Fine Art materials, scholastic Colours and stationery, hobby products, office products, writing and drawing instruments, adhesives and notebooks. In the year 2011, Kokuyo S&T ltd, a Japanese corporation engaged in the business of stationery, notebooks and school furniture acquired majority stake in the company. Here’s what Saumitra Prasad, Chief Marketing Officer, Kokuyo Camlin Ltd. says on below-the-line promotions in this edition of ‘BTL Baatein’.
What according to you is the importance of BTL specifically for Kokuyo Camlin products in the world of advertising and promotions? While you do advertise in mass and specialized media, how much of point-of-sale and other BTL promotional activity do you employ?
Mass media is more cost effective and reaches to a larger audience as compared to BTL initiatives. However we have always supported our old iconic BTL initiatives with media to make them more effective and also ensuring that they reach more consumers. For examples the world’s largest art competition – Camel Art Contest – todays a digital media component for only promoting the event to more children even outside India, also ensuring that they can participate as well. This strategy has been applied to many BTL initiatives like Camlin World Art Day, Camel Art Foundation & Camlin Principal’s day etc
Kokuyo Camlin products are a household name. Do you really need to look at doing promotions to boost sales and salience? Or is it essentially engagement with the children and other buyers?
While it’s true that Kokuyo Camlin products have always maintained a strong connect with consumers for last many generations, it’s important to maintain that connect in the current times and not allow the competition to take it away from you.
Is your TG better served by BTL or ATL?
We use both BTL and ATL to reach our consumers, and if we have to pick one tool which gaining the maximum importance in recent times its social media
What about outreach and promotions with the trade? How do you achieve that by way of promotions?
We have also been looking at expanding our distribution so that we can reach small towns. The promotions here are targeted at increasing the passive distribution.
And typically what is the break-up of spends at Kokuyo Camlin…Â ATL v/s BTL?
Our current ration of ATL : BTL is 80:20
In terms of generating results esp. from consumers and in B2B, do you find BTL a more sure shot avenue than ATL?
We believe that both ATL and BTL will be required to drive the consumer & B2B business, and ideally they both complement each other and have multiplier effect.
While sales and salience are good indicators of its success, what are the attributes you/your clients look at to measure the success of a BTL campaign
Apart from the sales and salience, BTL can have a direct measurement of the participation and engagement of the consumers, and the word of mouth it has generated.
There are many organisations – especially in your space – who often do new launches almost entirely on BTL aided with or without an outdoor and/or digital blitz? Your view on this. Given rising media costs, do you see BTL managing on its own, without ATL?
In our category where Kokuyo Camlin has the widest range of presence and have a very high number of NPDs getting launched every month, it’s not possible to support it with media, hence good BTL supported launch is general practice for most of them. However,now social media has made it possible to amplify the launch support.