
By Anuka Roy
According to Oxford Dictionary, nostalgia means a sentimental longing or wistful affection for a period in the past. This same longing for the past is being used by marketers to promote their products. Be it the #BacktoSchool campaign of Pepsi, which brought back our high school memories or the series of Maggi commercials that are on television today, or the Paper Boat ads, they strike an emotional chord with the consumers.
Taking a cue from the latest trend, the India Chapter of International Advertising Association (IAA) hosted IAA Conversations with Neeraj Kakkar, CEO, Hector Beverages and Santosh Desai, MD and CEO, Future Brands on ‘Marketing of Nostalgia’. Kakkar’s company produces Paper Boat, with traditional Indian flavours,  which have become quite popular since its launch. The brand is also known for the nostalgic ads they feature to promote their products. From sharing chilli guava after school to a mother secretly keeping aside a bowl of aamras for the daughter, Paper Boat has experimented with everything people feel nostalgic about.
So, is it marketing cashing on nostalgia? “Marketing connects with human motivations of various kinds and it talks to people about what they need. Nostalgia is a very important part of our lives. It has nothing to do with marketing. The idea of nostalgia is intrinsic to life. And marketing connects with anything that is intrinsic to life. So, ‘Marketing of Nostalgia’ is not in any way exploitative. It is perfectly legit able to connect it with nostalgia†said Desai. Paper Boat has been successful in pulling off nostalgia and marketing. Speaking on how they thought of this combination, Kakkar said, “All these recipes go back thousands of years. They are handed over from one generation to another. These are what we used to consume and these have disappearing because they are not available in packaged form. We are trying to preserve those cultural and traditional recipes in the newer age form. In our case we are trying to communicate authenticity by showing those pure innocent memoriesâ€
This is not the first time that brands are trying to make people reminisce their past, Internet Explorer launched their digital campaign ‘You grew up. So did we.†They took the consumers on a time travel trip to the 80s and 90s era. This proves that nostalgia as a key element has worked for marketers. “Whenever it is real, it works for a brand. In the case of Maggi for instance, what it presents is a memory that most people would share and nod, and say yes I was there too. That kind of nostalgia has way because it’s grounded in reality†said Desai. “It’s not necessary that nostalgia is a formula that would work in each and every case. I mean it must have some enabling conditions in which it can work. Authenticity, is one important element for nostalgia to workâ€
In most of these cases, it is seen nostalgia in the form of childhood has been major aspect to market the products. So, why not explore the other aspects of nostalgia? “When we were thinking about these drinks, I had a memory of a drink called kaanji. It was made for me as a child that drink has disappeared now. That drink is now a memory for me. Childhood is a state when we do not understand relationships, law, and gravity; there is so much of innocence in you. We are trying to communicate that same innocence and memories with this product†Kakkar replied. However, Desai had a relatively different point of view. He said, “This thing that nostalgia must necessarily be rooted in childhood is not true. Nostalgia is actually a return to an idealized and often imaginary state of innocence. So, I don’t think it is necessarily true. Nostalgia is almost always an idealized state of longing. It may refer to childhood, which is universal. But it could refer to other states tooâ€
Whether incorporating nostalgia in marketing helps generating revenue for these companies or not is a different question but it sure does take consumers down memory lane, which in every once in a while is a good path to be in.
The discussion was moderated by MxMIndia editor-in-chief and Consulting Editor, BrandStand (Zee Business) and dna of brands (dna). Earlier, Srinivasan K Swamy, President of the IAA India Chapter, welcomed the invited audience.

