Hungama Digital Services (HDS) announced that it will leverage the communication for Tata Steel Corporate across all its digital channels. HDS has been selected following a multi-agency pitch as the Digital Agency on Record (AOR).
Carlton D'Silva
Commenting on the win Carlton D’Silva, CEO and CCO, Hungama Digital Services states, “Tata Steel Corporate giving us the mandate  to assist them in this digital journey is a great responsibility as well as a huge moment of pride for the entire HDS family. To be associated with the world’s second-most geographically-diversified steel producer, operating in 26 countries and having a commercial presence in over 50 countries, in itself is an immense learning opportunity for us and we are all-set to deliver clutter breaking ideas with progressive communication.â€
The launch of the website Insight Buzzar- a platform for storytellers to share their stories with the world
By Anuka Roy
The All India Management Association (AIMA) in association with Storm the Norm – a thinktank of passionate bunch of marketing, innovation and entertainment professionals hosted a conclave called ‘InsightStorm’. It was an interesting format where leading lights from art and business came together to share the insights from their respective fields and also get insights from each other.
“The best insights are gained from conversations,†said Firdose Vandrevala, President, AIMA in his welcome speech at InsightStorm, the first edition of which was held on Wednesday, August 10.
The Conclave was divided in to two halves. The morning half was called ‘Being Extraordinary’ and the post-lunch half was called ‘Doing Extraordinary’. These two broad categories were further divided in to sub-categories.
In the ‘Being Visionary’ session, Indian film and television actor Kabir Bedi represented the art side and shared insights from his life and career. “Opportunity is a very strange thing and it does not come with marching brass bands,†he said. Bedi reminisced about the financial struggles he went through during his college days and which in turn helped him in being motivated to achieve and aim for bigger things. His concluding insight was, “Success is not an end. There are other worlds to conquer.†Ajay Bijli, owner of PVR Cinemas, represented the business side. But this session was a little different. Instead of Bijli sharing his insights straight away, he was asked three questions through which he explained the insights. He shared with the audience how his mini goal of offering something new to cinema goers gave birth to a bigger opportunity and more importantly the introduction of multiplexes in India.
The next session was about ‘Being Pioneer’. Multidisciplinary artist and storyteller Raghava K K and Shabir Momin, MD and CTO at ZengaTV.com represented art and business respectively. This session was predominantly about the art of storytelling and how it can be used profitably for business purpose. “Live the best story you can create,†said the storyteller. Momin narrated a personal experience of how his talented sister-in-law was initially hesitant to commercialise her painting talent but now, with his help, she is an established painter. Momin’s insight: “Do not mind, I will convert your art in to movement.†Finally, they both had a common insight for the audience. “Story is the new money and the companies who understand it will flourish.â€
On one hand there was the national award winning film producer, screenwriter and director Vikas Bahl representing art and on the other side Ananya Birla, founder of Svatantra Microfinance, one of the youngest participants of the Conclave represented business. Birla spoke how at the mere age of 17 she wanted to be an entrepreneur and a catalyst for change in rural India. She said, “There are no finishlines, just milestones to be celebrated.†Bahl said that trust is a very important factor in being a leader. So, the trust on thoughts and people should always be maintained. He also added, success and failures should be embraced equally.
In the midst of these insightful sessions, Anisha Motwani and Ranjan Malik, Co- founders and Managing Partners, Storm the Norm Ventures, launched their website Insight Buzzar, which will be live in the next few weeks. It is a platform for storytellers to share their experiences and stories, which can be under any category from business to entertainment or anything they want to share with the world.
Actor, model, producer and social activist Dia Mirza and Neeraj Roy, MD and CEO, Hungama Digital Media Entertainment were the speakers in the ‘Being Innovator’ session. “When an individual’s thoughts are inclusive of humanity, then an individual’s happiness in benefitted by multiplicity,†said Mirza. She spoke about personal experiences and how sometimes most of us tend to think our personal problems to be much bigger than the real problem that exists in the world. Roy made the audience laugh by stating that he founded the company on April Fool’s Day and that is why his people do not take themselves seriously. According to Roy, “Storytelling will become more immersive, interactive and gamified, with video becoming like ‘Air’.â€
Two successful business stories were shared by Radha Kapoor, Founder and Executive Director, Indian School of Design and Innovation (ISDI) and Raj Nayak, CEO, Colors – Viacom 18 respectively. Kapoor described the journey of ISDI and shared her insights. She said, “Good design may not always make commercial sense but going forward every business must make great design sense.†“We wanted to jump out of the box, we wanted to break free,†said Nayak about how the channel was conceived. He explained the journey of Colors so far. He concluded by saying, “Breaking the status quo and finding a differentiating factor is the key.â€
The ‘Doing Extraordinary’ part of the conclave started with Arnab Goswami, Editor-in-chief and President, Times Network and Sam Balsara, Founder, Chairman and MD, Madison World and Madison Communications.  The session was on ‘Conceive’.“Go with your gut feeling,†said Goswami. He said that during the Commonwealth Games scam story, he was initially paranoid whether to break the story or not but ultimately he went with his gut and broke the story. A veteran marketing services professional, Balsara said, “It is an advantage to recognise that you are at a disadvantage. And, if it is safe, it is risky.†According to Balsara, many great ad campaigns do not see the light of the day because they could not be sold. Hence, the ability to sell is very important.
The ‘Design’ session was initiated by Ashwin Sanghi, Author and Mahesh Murthy, Founder, Pinstrom and Co-founder, Seedfund. Sanghi narrated a funny story about his first book. When he went to a bookstore to see how his book was doing, he could not find it initially. Finally when he did find it, he purposely went and kept it in the best seller’s shelf. “An effective lie is one that stays as close to the truth as possible,†he said. Murthy described his investments in startups and how he noticed that the biggest brands in the world do not advertise. He said, “The dominant brand or name in a category is now the one who spends the least on advertising.â€
Rohan Joshi, stand-up comedian, writer and television presenter and Ashish Hemrajani, Founder-CEO, Bigtree Entertainment helmed the ‘Launch’ session. Joshi stressed on the obsession of clients about videos going viral and advised them not to think about the same since it takes away the essence from the larger picture. “A brand cannot demand a ‘viral’. It can only demand content. Virality is the internet’s decision, not the client’s,†he said. Hemrajani explained the rollercoaster ride of bookmyshow.com and how bid data helps them knowing their customers. He said, “Creating friction by asking information from users does not make for learning enough about your users.â€
The participants of the ‘Scale’ session were founder and blogger of MissMalini.com, Malini Agarwal and Radio Jockey, Actor, Anchor, Writer and Director Roshan Abbas. The common element between both of them was that both dared to dream and have been very successful in their respective fields. This session was predominantly about finding happiness in what you do and being happy in general. “It is great to scale fast but it’s ultimately about how long you last! Iconic brands are designed for longevity,†said Agarwal. Abbas stressed on the fact that it is important to find your replacement, so that you can focus on what has not been done. He said, “Start with spirit. Supplement with systems. And, find the balance between them.â€
Earlier in the day, painter and sculptor Jatin Das shared his story with the audience. He expressed his disappointment about the changing scenarios in terms of art and how commercialised it has become. “We buy more and see less, media celebrates the rich not the richness of our culture, change that at a primary level,†he said.
Digital media entertainment company Hungama, has raised an investment of US$25mn, led by leading smartphone company Xiaomi, along with existing investors Intel Capital, Bessemer Venture Partners and ace financial investor and Indian billionaire, Rakesh Jhunjhunwala.
With this round of funding, Hungama will expand the content library and further invest in world class technology on its mobile app platforms Hungama Music for music and Hungama Play for premium video including movies, television and original series. Hungama will soon add over 1500 hours of television content along with original content to its current Hungama Play offering of over 8000 movies in English and 12 Indian languages
Speaking about the funding round, Neeraj Roy, Founder & CEO – Hungama Digital Media Entertainment said: “India is adding 8 MN new consumers to the Internet each month with 90% of digital consumption being driven by mobile. Young Indians love their music and movies and the mobile will be the most used screen for this generation. Content will drive the next phase of Digital India and we are delighted to partner with Xiaomi as we prepare to bring premium and original digital entertainment to a 100 million Indians before the end of this year.”
Hugo Barra, Vice President, Xiaomi said: “We think of smartphones as a platform for us to deliver Internet services, and this includes content. We are investing in Hungama not only to start integrating content into our smartphones, but also to grow together with them and deepen our understanding of the content sector in India. We have carefully selected Hungama because of what they are doing in terms of aggregating large amounts of content and delivering an amazing user experience.â€
Rakesh Jhunjhunwala, Chairman, Hungama Digital Media Entertainment said: “I have been invested into Hungama for several years and participated in this new capital raise as I believe they have built an unique leadership position with the most compelling music and movie OTT service for South Asians globally that is ripe for growth as India will embrace broadband and 4G. We welcome Xiaomi as one of our partners.”
Vishal Gupta, Managing Director, Bessemer Venture Partners, said “We are excited about the leadership position that Hungama has built as being the one stop OTT platform across music, videos and movies. We are delighted to have Xiaomi as our partners and will accelerate our growth and leadership.”
Citi acted as exclusive financial advisor to Hungama on this transaction.
Chef Sanjeev Kapoor announced the launch of an app containing his recipes along with delectable delights. The app named ‘Sanjeev Kapoor’s Recipes’, features cuisines from India and the world. It is a complete cookery manual that goes everywhere and helps one in the kitchen. It includes exciting features like ‘Shopping List’, ‘In Your Fridge’, ‘My Khana’, ‘Recipe Box’ and many more.
The app offers a wide range of features developed by Hungama Digital Media Entertainment. With the ‘Sanjeev Kapoor’s Recipes’ app, users can access detailed recipes with pictures, special notes by Sanjeev Kapoor himself and some innovative new features. Users can also learn more about Sanjeev Kapoor in the ‘About Chef’ section of the app; they can locate the nearest Sanjeev Kapoor restaurant with the ‘Restaurant Locator’ feature. The ‘How to Use’ and ‘FAQs’ sections contain a plethora of information and tips regarding the exciting features of the app.
Adding to the list of existing features, Hungama Digital Media Entertainment has included some industry-first special features called ‘In Your Fridge’ and ‘My Khana’. When you have only a few cooking ingredients to choose from, the ‘In Your Fridge’ feature allows users to select a category, add a list of ingredients they possess and look for recipes only as per the ingredients and category selected. The ingredient-based search is an innovation like no other. ‘My Khana’ allows users to submit recipes to the app and follow each other once they sign up. The app carries a gamification feature; users receive points on the recipes submitted. Users can view the top scores on the ‘Leaderboard’.
Sanjeev KapoorNeeraj Roy
Commenting on the launch of the app, Sanjeev Kapoor said, “If you ask me what’s happening in my world today, I would say it’s my new mobile app – Sanjeev Kapoor’s Recipes. With this app cooking becomes easy and fun. The app has everything from recipes for every day dining or festive dining or just cooking up a meal with whatever’s available in your fridge! Cherry on the cake, you can win points and thus exciting gifts by logging in. Now you and I come even more closer, with our common love, cooking!â€
Commenting on the features of the app, Neeraj Roy, MD and CEO of Hungama Digital Media Entertainment said, “We are delighted to partner with Indian culinary guru Sanjeev Kapoor to launch the ‘Sanjeev Kapoor’s Recipes’ app, which will assist users access scores of recipes with detailed descriptions and pictures. With the app we hope that we can make routine cooking a more fun and enjoyable experience for our consumers. The app will be available across Android, iOS and Windows platforms.â€
J. Walter Thompson South Asia has named Carlton D’Silva as the new Chief Executive Officer, Hungama Digital Services. Carlton will be reporting into Tarun Rai and will continue to lead HDS’s creative leadership as its Chief Creative Officer.
In his new role, Carlton will be responsible for leading the growth at HDS and further enhancing its creative output. He will partner Tarun to seamlessly integrate and deliver on J. Walter Thompson South Asia’s creative vision to offer the best value proposition to its clients. Carlton will have complete oversight of all six offices of HDS, including Hungama Promo Marketing.
Tarun Rai
Announcing his elevation, Tarun Rai, Chief Executive Officer, J. Walter Thompson South Asia said, “Carlton is a dynamic, creative leader with strategic capabilities, which makes him an ideal choice to head HDS. He is young, ambitious and has the drive to take HDS to the next level.â€
Carlton has spent close to 16 years with HDS. He is imaginative and inspiring and has diverse experience of working with some of the biggest brands in the country. He has won several awards and accolades for HDS across national and international award shows.
Neeraj Roy
“We are delighted to elevate Carlton as the CEO of HDS. Apart from being one of the most experienced digital advertising professionals in India, Carlton has demonstrated tremendous leadership qualities in leading a team of top performers who have won accolades for their clients and given them innovative and sustainable solutions with impactful and engaging consumer interactions. In his new role, Carlton will prepare our clients from leveraging creative digital activations and transform their communities to transactions. I wish him all the very best, always!â€, said Neeraj Roy, Director on board, HDS.
In a bid to further augment its reach in the digital music entertainment industry, Hungama Digital has taken yet another step towards innovation by announcing the launch of its PRO service for Hungama mobile app.
Commenting on the robust digital music industry, Siddhartha Roy, Chief Operating Officer (Consumer Business & Allied Services) at Hungama Digital, said, “It is known fact that as Indian audiences we don’t just listen to our music but we watch it as well. It’s this specific gap, which has prompted us to rollout the Hungama music service that has both Audio & Video offering for our consumers. Hungama has been a pioneer in the digital music industry for over a decade and a half and basis our understanding we have observed that there is a need of providing consumers a solution where they are free from being dependent on their internet connectivity, specially where there is an issue with the quality of connectivity.
Given this, music streaming will continue to grow exponentially, Hungama is delighted to launch the PRO service, which allows consumers to listen to their streamed music without data connectivity.
The unique features of the Hungama app include:
:: Patented Loyalty feature and Gamification – that rewards you for every action on the app. You can earn (and redeem) points every time you watch videos, play/share music, invite friends or even create playlists
:: Patented Mood Discovery – finds and plays music to match your mood. This feature allows you to discover music based on your preferences – Mood, Tempo, Language, Genre or Era
:: Access to lyrics – You can experience music intelligence with an add-on feature which brings interesting trivia and lyrics with just a touch
:: Artist Radio: With over 20,000 artistes on Hungama.com, you have access to a massive music pool. Tune in to your favourite celeb’s music playlist on Artist Radio feature
Social Music: The ‘My Stream’ option allows you to invite, share and connect with your friends online through social networking platforms and create waves of interesting music conversations online
Hungama Digital Services has created a unique and one-of-its kind photography led social media campaign for Bing, one of the leading search engines by Microsoft.
Bing’s homepage displays images across genres that people like to engage with; keeping this as the driving thought, HDS designed Bing’s #TheBigShot campaign that aims to bring together budding photographers to share their images with Bing and MSN to become part of Bing’s homepage imagery. The six week contest kick-started on 10th March, 2014. Weekly themes will be unveiled by the Jury, thus inviting entries for submission in each of the categories.
“We are very pleased to partner with Hungama Digital Services for this initiative. The Bing search engine is steadily gaining momentum and its visual richness is one of its top features. We are therefore excited about reaching out to top photographers across the country with our joint campaign”, said Vinay Kumar, APAC Head, Bing Partnerships.
A celebrated jury comprising leading photographers of India such as Hari Menon, Rathika Ramaswamy, Venky of Photriya Photography and Dr. Ceaser Sengupta will not only be screening the entries, they will also aid amateur photographers with tips and tutorials to hone their photographic skills. The jury will declare a weekly winner in each of the categories, who will have their image featured on the Bing homepage for a day. Bing will also enlarge the image to poster size and send it across to them. Besides being featured in the downloadable wallpaper pack of the Microsoft website, the winning entries will be featured prominently on Bing and MSN India Facebook pages.
“Images can have a very deep and lasting impact. Bing is a pioneer in this space with the beautiful imagery that goes on every day on the search engine. It makes for a beautiful experience! So we thought, why not involve our fans and ask them to contribute? Through #TheBigShot campaign, we want to nurture budding photographers and provide them with a platform to showcase their work, making it a one of its kind social media campaign”, said Kunal Arora, Head Digital Services, Hungama Digital Services.
Bing’s #TheBigShot campaign is for everyone who is interested in photography including amateur photographers. In order to participate in the contest, fans have to follow Bing India’s official Facebook page and submit their images for various themes suggested by Bing India over a span of six weeks.
Filmkraft Productions’ Krrish 3 will launch its first look on Facebook, as the film’s star Hrithik Roshan chats with fans on Facebook on June 27 at 3pm, followed by a chat on Instagram (@hrithikroshan).
The Krrish 3 digital campaign is spearheaded by Hungama Digital Media Entertainment Pvt. Ltd. and will touch over 50 million people just on Day One of the launch.
The live video chat will be activated on four Facebook pages: Hrithik Roshan’s official fan page , the ‘Krrish 3’ movie official fan page , the BollywoodHungama.com fan page and the official Bollywood on Facebook fan page.
Listeners from FM radio station Radio City 91.1 will have a special opportunity to ask questions to Hrithik Roshan during the chat, which will be moderated by Radio City’s RJ Archana.
Hrithik Roshan said, “I am really excited about chatting with my fans through the Facebook Live video chat and eagerly look forward to the big unveiling of the Krrish 3 digital motion poster. Today’s technology is simply phenomenal, as in an instant we can get immediate reactions and feedback on our films. I’m a huge believer in the power of social media as it directly involves our fans and supporters, and for a movie such as Krrish 3 it takes the experience to the next level.”
Neeraj Roy
Neeraj Roy, MD and CEO of Hungama Digital Media Entertainment, said, “In India, 25 percent of all internet usage is for social networking. With over 78 million Indians on Facebook, digital really opens an array of opportunities that will impact the way entertainment is marketed and consumed today. With the launch of Krrish 3’s first look on Facebook, we are addressing not only the domestic audience, but 1.5 billion south Asians globally. This is just the kickstart for numerous of activities we will roll out for the film including music, videos, gaming, etc.”
Having spanned diverse verticals under the ambit of Media during her almost two-decade-long professional career, former vice-president of Integrated Media at Hungama Digital, Niloufer Dundh has now taken the entrepreneurial route by announcing the launch of Ventes Dundh. To operate as a sales consultancy unit, Ventes Dundh will offer solutions in the realm of Media Sales, Branded Opportunities and Consultancy.
In a note addressed to her well-wishers, Ms Dundh has cited her joining hands with three interesting opportunities that she have been following and monitoring for the past six months. These companies are in the space of:
Rural Mobility space, an ability to reach out to farmers. “I have always maintained that the real power of mobile will be when it can reach where SBI can’t possibly open a branch nor can Levers distribute its product. Finding a mobile grass root solution is always a challenge and I believe the company I have tied up with has the ammunition to provide meaningful opportunities to brands,” said Ms Dundh.
A kid’s digital eco-system, a confidential project which will be launched in Mar 2013. “I have always believed in Indian kids (my stint at Hungama TV showed me the untapped potential in the kids’ television space), now the India kid is on the net and is open to a world for herself. This is the core thought behind this project,” added Ms Dundh.
Crowdsourcing, something that has already shown great traction with brands and in the years to come will become a must do for brands who wish to be taken seriously in their digital initiatives. “In my digital tenure, I have experienced the true requirement for this and the poor quality that prevents brands to use this content in the way that they had envisaged it.”
Elaborating further about her projects, Ms Dundh told MxMIndia, “I have handpicked these projects looking at their need gap in a client’s media and advertising options. But the domain will be largely digital. Moreover, the opportunities are immense in the journey going forward as the projects allow for good brand synergy and engagement.”
When asked about her plans for raising a team and panning out operations across India, Ms Dundh asserted, “There will be no team as such and I will be operating solo for the first six months. I’m doing so as I want to work for the joy of working and feel the true pulse of being an entrepreneur.”
On her decision to float a consultancy unit at a time when the market is not exactly welcoming of new ventures, she said, “In fact it is the best time to go solo as people buy from people they trust and I am confident my sales-oriented approach of the past would have left a strong impact with clients and agencies who will want to work with me in the future. Also, the need of the hour is to show brands relevancy and good engagement options; the time for me-too and one-fits-all is over.”
#1 Keep up with the times. To be in tune with the changing milieu it has become imperative for a brand to be present in the digital medium. The brand else would look historic as digital presence is essential for any brand today. It is a way forward for the brands and a way to keep up with the new generation. In fact, the digital presence of a brand and its various innovations is what makes the brand different from the various traditional communication media.
#2 Connect where its TG hangs around. If one is targeting youth, which most marketers today do, then digital cannot be ignored. Data shows that 70 percent of the Indian youth are today online hence it is ‘the’ medium where your TG is and definite should be high on the radar of any marketer who is focusing on this segment.
#3 Cross-function ability. I don’t think any other medium is so agile as digital, which has the ability to extract the good parts of other media and then take it forward. Like an on-ground activation can be recorded and put up on digital and it could go the viral route, thus the restriction of place that an on-ground activity provides can easily be overcome when the same can be viewed by people across. Digital helps in enhancing a traditional medium and can help it make a massive idea.
#4 Quantifiable. No other medium can be tracked better than digital. It can help in specific targeting while being non-intrusive, unlike spillages that happen on traditional media. Also its ability to lead to immediate transactions, like seeing an offer online that leads to purchase there and then, makes it the best option for converting an ad into a sale immediately.
#5 Last but probably the biggest reason why the marketers should adopt digital medium is that it facilitates conversation with consumers. The medium helps to connect instantly with the consumers and no other medium provides that. Also, if there is negative talk around the brand, the medium allows you to listen and then help in taking steps to amend the negatives.
Carlton D’Silva is the Chief Creative Officer at Hungama Digital
Never mind the famous introduction to Charles Dickens’ A Tale Of Two Cities; digital agencies today can afford to stop at ‘It was the best of times.’ Because, there has been no better time to be in this space. For one, marketers no longer need to be coaxed into going the digital route. Also unlike mainstream advertising, almost every new campaign or assignment has the scope for interesting, maybe even ground-breaking work; considering best practices are yet to be carved in stone. And finally it makes a lot of business sense. Through 2012, independents in this space both in India and overseas are being picked at a rapid clip and the people doing the picking are some of the biggest names in the marketing communications industry.
The one player that’s yet to announce a key purchase so far, Omnicom, is said to be keenly watching the Indian market, with a representative visiting practically every month. An industry insider is confident of at least three more acquisitions being announced before the year is through.
Amar Deep Singh
Not bad at all considering that many of today’s hottest targets started life a little over a decade ago, as a ragtag bunch of entrepreneur driven specialist shops. Many of them began either before, during or immediately after the great dotcom bust of 2000. It seemed a quixotic endeavour. Through the early years, most mainstream advertising and media agencies opted to ignore the space entirely. Says Amar Deep Singh, CEO, Interactive Avenues, “Traditional agencies missed the bus while advertisers saw value in using digital media. They now find it easier to buy than to build. It’s a win-win for both, because it gives traditional agencies digital expertise and it helps digital agencies get scale.”
Today, even as ‘old’ shops like Indigo Consulting and Hungama Digital Services get picked up by the likes of Leo Burnett and JWT, agencies and their holding companies are casting the net wider. While Ignitee which has survived two name changes and 12 years in the business is an obvious choice, even the three and a half year old 22 Feet which has worked on Titan Fastrack, Kingfisher and Lenovo is being approached. Brijesh Jacob, founder and director of 22 Feet, admits, “Every offer is tempting because it’s either an agency you adored growing up or someone that’s done awesome work.”
CVL Srinivas
In the fray are creative and media agencies, larger digital shops, holding companies and even IT firms. But among the first two, there’s a rivalry that’s as old as the days of unbundling. They have squabbled over who gets more face time with marketers and more recently over credits at award shows. And now, many senior practitioners on both sides are convinced that their firms are quite literally the best support system for a digital shop.
Media agency heads often argue that considering digital is a measurable, accountable, result driven medium, what better partner than a business that concerns itself daily with these very issues? Says CVL Srinivas, chairman, SMG, “Media agencies are ahead of the curve when it comes to digital. We hear this from clients and not just agencies.” Sudha Natrajan, founder of media consultancy, TMC and a veteran of Lintas Initiative Media believes, “The lines between creative and content, and analytics to chase, understand and convert consumers, do not exist. The talent and understanding in a media agency is more apt to capitalise on this, rather than a creative agency. Creative agencies have stopped understanding media a while ago; some are making a feeble attempt to understand the digital medium, but are failing.”
Sudha Natrajan
The creative agencies on the other hand argue that in the absence of ideas and content, there’s unlikely to be any consumer response worth measuring. Says Arvind Sharma, chairman and CEO, India subcontinent, Leo Burnett, “Agencies produce TV commercials and hand these over to media agencies who release them. But if you need to manage content on a live basis, just handing it over is not the future.” He believes media agencies can possibly work only in the short run and on specific clients where the communication is less dynamic.
Mr Sharma counters the media agency claim about being result driven with, “Human beings are persuaded by content. In a simple thing like door-to-door retail, change the message and the productivity levels are up from 20% to 80%. Around the world, who are the bigger winners of Effies, creative or media?” Madhukar Kamath, group CEO and managing director, DDB Mudra says a tad philosophically, “I disagree with the point of view saying either digital or activation should rest with a creative or media agency. It resides with whoever thinks like a full service agency; addressing brand issues.”
Arvind Sharma
While pretty much everyone is speaking (or has spoken to) everyone else, a pattern is emerging where the more content and social media driven digital agencies find a space within a creative network and the more result and search engine optimisation focused shops opt for media companies.
It’s an arrangement that Atul Hegde, CEO, Ignitee finds essentially flawed: “They should be doing the opposite. Why shouldn’t a media agency acquire a strong creatively led agency? It will bring completely varied skill sets.” Some digital heads claim they don’t have a dog in the fight between creative and media. This is especially true since it’s quite impossible to go in for unbundling in digital. Says Chhaya Balachandran Aiyer, founder and managing director, BC Webwise, “It will have to be pure play; agencies are okay either continuing independently or merging with an existing digital arm.”
Atul Hegde
The agencies themselves have earned the right to be spoken to on their own terms. The offers are a lot less diffused than they used to be. While previous conversations were primarily about money, these days, companies attempt with varying degrees of success to draw a roadmap. And given how digital firms have grown in size and scale and the frequent inability of the acquirers getting richer, the founders can take pride in their creations continuing to exist as standalone brands for the foreseeable future.
Says Vikas Tandon, CEO of Indigo Consulting, “Being part of Leo Burnett gives us a chance to be at the table when a strategy is formulated at the top management level.” And yet he argues, “It would be foolish to not leverage the equity of Indigo.”
Chhaya Balachandran Aiyer
Gulrez Alam, COO, Resultrix says “We are the leading buyer of Google in India and Performics is the biggest buyer of Google worldwide. We will be representing Performics in India.” However the name remains unchanged even post merger with the Publicis Groupe firm – Alam says the only addition will be the line ‘a Performics company.’
There are others who have been in conversations for years and are yet to hear anything they really like. Mr Hegde admits, “There have been no compelling offers; no network that can add value to our growth plans. Being independent is our strength today, allowing us to work across agencies and brands. One of the biggest things about acquisitions is someone comes to you for what you are. Once they acquire you, they try to make you who they are.”
Vikas Tandon
Besides, there’s a bit of scepticism about what value an acquisition really brings to the table. An industry insider believes Webchutney is pretty much unchanged and the same applies to Quasar. For the moment though, it sure feels good to be wanted. And digital agencies with their PC, Mac and Tab saturated offices, internet meme based humour and boisterous geeky staff are the unlikely belles of the ball.
As India gets ready to celebrate her 66th Independence Day, one wonders how much freedom one really has to express oneself – specifically those who are in the creative business. While one has to be responsible when communicating with the masses – be it journalists, or planners for content that is shown on the various channels or the creative agencies that work on various communication strategies for different brands – but there are deterrents to this key element of freedom that the fraternity craves for to express freely.
Keeping these factors in mind, MxMIndia spoke to cross-section of people from the industry to get an understanding on their Freedom Fundas.
Bobby Pawar
Bobby Pawar, Chief Creative Officer and Managing Partner at JWT India is clear that there is no unfettered creativity that exists and that is probably best for a creative agency. He explained: “Our job is to come up with brilliant communication solutions for our clients, hence there is a purpose to achieve. So what we follow is creativity within a box where it is harnessed to achieve maximum result. We partner with various people to come up with this solution and hence we have to listen to various opinions. I do not profess complete freedom for the creative industry.”
However, Mr Pawar would like to have more control over the shape that an idea finally takes and how it gets executed. Also he definitely would like to have more control over the research that is handed to them and definitely over the way an allocated budget on a brand is being invested.
Research seems to be the bane of the creative frat. Rahul Sengupta, NCD at TBWA India too would want freedom from research. He feels that if one wants to do anything that’s trendsetting, often research acts as an impediment to take it forward. As for clients’ demands, Mr Sengupta said: “The client is the one sponsoring the idea, so definitely one would not want freedom from them! I have met clients who are hazards to creativity as well as those who are best guardians of an idea.”
He added pragmatically: “Of course, there are frustrations and there is lack of freedom but if I would rather have freedom from research than clients as latter can be worked amicably to enhance the client-agency relationship.”
We also spoke to people at mid level like Auro Chattopadhyay, who quit Ogilvy recently, who also wanted freedom from research. He said: “Often research might not help in the brand story, but insistence to stick to it hinders creativity.”
A creative hand at JWT pointed that conflict happen when there is no match with one’s creativity and that of one’s higher up. Fortunately, this has never happened with him. He feels that the creative industry gives him much freedom to use his ideas as opposed to many other professions.
However, another stated that hierarchy means towing the line of ideas that the higher in authority believe in. Freedom of creativity in such cases often refers to agreeing to somebody else’s vision.
The case, however, is different in the new medium such as digital where there is largely freedom to execute an idea. Carlton D’Silva, CCO, Hungama Digital, said: “Right now, digital is like the last three slide of a presentation- very much an afterthought. Hence, spend on the medium is miniscule. There is a fair amount of freedom to explore creativity. However, one would like freedom from data as often clients demand for it but in digital especially, when suggesting some new technology and a unique idea to take shape, there is no data available.”
Prosenjit Datta Courtesy BusinessWorld
We also spoke to people from the print and broadcast industry to give us an understanding of freedom they enjoy at work. Cyrus Oshidar, Creative Director at Bawa Broadcasting is credited with creating some unique content at MTV and even pushing the boundaries. His view: “If one only wants creative freedom then one should be an artist. If you are producing or making a show for which a client is paying, then there will definitely be some constraints. Ratings do matter in our business and sometimes might even alter one’s choice rather than giving the freedom to do something which one really wants to. Also, one needs to be politically correct in this country. Even the government which is supposed to protect people’s freedom sometimes backtracks from its duties. One needs to be careful about how they approach an issue without offending or hurting feeling of any section of the society. Honestly speaking, we have too many restrictions which are created by us. There is no true democracy in this country.” Mr Oshidar clearly pointed that freedom in creative business is a myth.
Sucheta Dalal
Prosenjit Datta, Editor, Businessworld, giving his take on the print industry, said: “Every magazine or a newspaper has a certain set of audience and purpose. For instance, a business magazine like ours won’t focus so much on political stories as political or general magazine would do. So, what stories they choose and how they analyse will be different from genre to genre. Hence, it would be unfair to say that there isn’t creative freedom or if media is ‘restricted’. We don’t have any management policy which will hamper or obstruct our editorial approach. A lot depends on the editors too as they enjoy full freedom to how to go about an issue.”
Pointing out the restriction that comes with the economics of business, Sucheta Dalal, senior journalist, commentator and consulting editor, Moneylife said: “With so many newspapers, magazines and news channels making losses, it is hard to say or believe that they are not dictated by marketers. Today, we can even see head of various companies writing with their bylines which wasn’t the case earlier. I don’t know how things are right now as I’m not working with any newspaper at the moment, but when I was with Times and Express, the pressure from the advertisers was quite evident.”
Sunil Lulla
And how is it in television? Said Sunil Lulla, CEO and MD, Times Global Broadcasting: “Over the past decade or so, the television industry has evolved. There is greater sense of self-regulation and discipline as well as maturity on entertainment and news channels. Though there are guides and policies set by regulatory bodies like IBF, industry enjoys the freedom to operate freely. Besides, there is greater acceptance of TV now which enjoys sense of confidence and responsibility. So, there is culture of freedom in media.”
Sudhir Sharma
Said Sudhir Sharma, Producer, Sunshine Productions: “TV as a medium is for the masses and targets everyone from kids to adults to old folks. We make TV shows to entertain. We do follow certain guidelines and censorship which is surely a necessity. By and large we surely have the freedom to make the content we want to show. Creative freedom parameters may vary from producer to producer. Compared to films, TV censorship guidelines are surely stricter keeping in mind that television is accessible on the press of a remote button. In my opinion, we have enough creative freedom and we as makers are progressing and so are the maturity level of audiences.”
Freedom, limited freedom, no freedom… we received no clear answers to our question. However, the fact remains that despite the current slowdown, the fraternity is still managing to survive and thrive in the prevailing system.