By Harish Bijoor
#1 Brands tend to get inward looking. You need a guy from outside to get you looking outward. Get that guy!
#2 Brands are about outside people: Consumers. Your consumer facing may need to be corrected. Aligned. Modified. Get an outsider to do that!
#3 Brands need outsiders more than insiders. There is a certain degree of insider-incest that needs to get ventilated and aired, more often than not. Get him in!
#4 Brands get jaded by being continually fondled by insiders. Get the outsider in! For a while, before he starts behaving like an insider!
#5 Brands get pompous. You need a good consultant to get you off the pedestal of pomposity!
#6 Brands need Devil’s advocacy periodically. Get a consultant who is a devil!
Harish Bijoor is a brand expert and CEO of Harish Bijoor Consults Inc. His Twitter handle: @harishbijoor