MxMIndia

Tag: Big Bazaar

  • With the overall economy looking weak, customers are tightening their purse strings amid low increments

    Big retailers offer discounts as growth slows

    By Dipti Jain

     

    Just like an unusual April in Delhi when temperatures remained below 40 degress, retailers are dishing out discounts and special offers to attract buyers in early summer. From Future Group’s Big Bazaar to Lifestyle and Marks & Spencer, almost all retailers are courting buyers through special offers as growth remained muted in March and April. With the overall economy looking weak, customers are tightening their purse strings amid low increments.

     

    Big Bazaar just concluded its first-ever public holiday sales, while Marks & Spencer is offering 30 per cent discount to liquidate stocks. Ditto for FMCG major Godrej that has announced offers for its furniture brand. Woodland says it has intensified its promotional activities, Lifestyle Retail is offering discounts and freebies and Shoppers Stop is offering higher rewards.

     

    Although retailers are choosing not to talk at the moment, numbers point to slower offtake. For instance, Shoppers Stop, which reported an 87 per cent decline in fourth quarter net profit, has seen a 3 per cent rise in transaction size, despite the average selling price going up 9 per cent. Even conversion rate is down 5 per cent despite footfalls rising 29 per cent during the fourth quarter.

     

    Spencer’s Retail says its same store sales growth has moderated from 12-13 per cent during 2011 to around 8 per cent during January-March 2012. Same store sales is a measure used to gauge how sales have been in stores that were operational in the previous year.

     

    While brands are aiming to revive buying sentiments, for some the offers are intended to make up for the backlog from the last season. A store manager at a Pantaloon Retail outlet in Delhi said while it had increased prices by 12 per cent last year, in some cases the company has been forced to slash prices by around 20 per cent to boost sales.

     

    “Buyers are waiting for the sale period to make purchases as things have become more expensive. We have to offer some incentives to retain customers even though our profit margins have reduced,” said the Pantaloon store manager.

     

    “It has become more challenging for a retailer to keep his customers engaged. Buyers are now more demanding and are always looking for offers and discounts,” said Harkirat Singh, MD, Woodland.

     

    Godrej Interio associate VP Subodh Mehta said offers tend to get customers to purchase. With sales growth around 25 per cent, compared to the 30 per cent target, the company is not just offering discounts of up to 20 per cent on furniture but is jacking up ad spend by close to 20 per cent. Godrejs’ same store sales grew 15 per cent (3 per cent below target).

     

    “Buying sentiments will remain choppy due to the uncertain economic scenario. Customers need to get back disposable income to start spending again,” said Ankur Bisen, associate director (retail) at Technopak.

     

    Source: The Economic Times

    Copyright © 2012, Bennett, Coleman & Co. Ltd. All Rights Reserved

     

  • The value retail chain is not just retailing grain, but grinding it, kneading the dough and even making chappatis for its consumers – at no extra cost

    Big Bazaar brings new recipe to boost sales

    By Sarah Jacob

     

    Future Group’s Big Bazaar is making its biggest move into Indian households yet. The value retail chain is not just retailing grain, but grinding it, kneading the dough and even making chappatis for its consumers – at no extra cost.

     

    Such services, including de-seeding pomegranate, grating coconut as well as cutting pineapple and jackfruit on the spot, are presently offered only at its prototype Rajaji Nagar store in Bangalore, but will soon be rolled out in all the 12 family Big Bazaar outlets across the country.

     

    “The idea is to take care of all the pains of cooking, to reduce the negative labour that families do not typically reward the women for,” said Ashni Biyani, director of Future Ideas, the innovation and incubation cell of Future Group.

     

    “The consumer is familiar with modern retail and is willing to move to the next level,” added Future Group Founder and Group CEO Kishore Biyani’s only child.

     

    Industry watchers say the move will help Future Group, which launched value retailing a decade ago, win the loyalties of working women, students and singles with the new services. “This will help the company not just be relevant to consumers as international competition increases, but also in smaller cities such as Aurangabad, where the consumer may expect such services,” said Raghav Gupta, principal at management consulting firm Booz & Co.

     

    Big Bazaar has a team of ‘sevaks’ at the Rajaji Nagar store, which opened doors on Wednesday, to offer different kinds of additional services. If it’s vegetables, they can be diamond cut, in cubes, for salad or sambar as per choice and zipped into a bag or chutneys can be whipped up.

     

    With grain, the store allows the consumer to buy, for instance, a kg of multi-grain such as wheat, jowar and bajra. Once billed, the consumer has the option of getting it ground, kneaded into dough and even made into chappatis either for the full weight or in parts.

     

    The store also has a tailor to stitch curtains and a vendor to dry clean carpets and provide after sales services for electronics. Future Group has also opened an office for citizen service centre Bangalore One, which allows consumers to pay utility bills within the store

     

    Source:The Economic Times
Copyright © 2012, Bennett, Coleman & Co. Ltd. All Rights Reserved
  • UCO Bank is the Banking Partner forMaharashtraand Madhya Pradesh, Dena Bank would be the partner forGujaratand Rajasthan and Corporation Bank for Karnataka

    Future Media takes its partnership with banks to regional level for ‘Sabse Saste 5 Din’

    By A correspondent

     

    It is that time of the year when hordes of people throng the alleys of the country’s most economical retail supermarket for a once-in-a-year opportunity to purchase goods at the most economical price ever.

     

    Big Bazaar is back with its ‘Sabse Saste 5 Din’ offer and has loads of surprises planned for the consumer. For the year’s most economical five days of shopping to be held from January 25-29, Future Media, the Retail Media arm of Future Group has partnered with three leading banks ofIndiaat a regional level.

     

    Having tasted success in 2010, Future Media has been tying up with various partners for a variety of Future Group’s properties. However, for the first time, staying true to the potential of the medium, Future Media has broken down the partnership at a regional level.

     

    While UCO Bank is the banking partner forMaharashtraand Madhya Pradesh, Dena Bank would be the partner forGujaratand Rajasthan and Corporation Bank for Karnataka.

     

    As part of the partnership, each of the banks get branding visibility across the stores in their respective markets and also a perfect platform to interact with millions of customers who will shop in Big Bazaars during this period.

     

    “For the first time, we have opened up the sponsorship at a regional level, thereby enabling banks to partner us in markets crucial to them,” said Sandip Tarkas, CEO, Future Media.

     

    “In addition to the Branding and Customer Interaction, these banks will also get presence across Big Bazaar’s ATL & BTL promotions”, he added.

     

    Every year more than 10 million customers acrossIndiashop in 200 Big Bazaar, Food Bazaar & Fashion@Big Bazaar stores spread over 89 cities, making it one of India’s largest consumer events.

     

  • On the occasion of Big Bazaar's 10th anniversary, Mudra has created a new campaign where Big Bazaar claims to be 'Naye India Ka Bazaar'.

    10 years of ‘Naye India Ka Bazaar’

    Since heralding the birth of modern retail in India in 2001, Big Bazaar has adapted to varying consumption needs over the past decade. It has not only catered to the Indian consumer’s inherent search for value, but also attuned itself to his emerging aspirations. Big Bazaar’s offerings were amongst the first to address these dual needs.

     

    On the occasion of Big Bazaar’s 10th anniversary, the challenge was twofold. They had to narrate the brand journey and also recast Big Bazaar’s promise – “Iss se sasta or accha kahin nahin” with a new and relevant meaning. They  needed to craft a promise which would mark Big Bazaar’s commitment to continual evolution.

     

    India of today was different from that of 10 years ago, and so was Big Bazaar. There was an existing symbiotic relationship between the two, which became the inspiration for the new tagline and logo.The promise of continuously evolving and keeping pace with the consumers was captured through the new logo and tagline – “Naye India Ka Bazaar”. The word “Naya” connoted an embrace of modernity while “Bazaar” re-instated the brands belief in rootedness and Indian values

     

    The journey of Big Bazaar would then be captured in the same way.

     

    The reason is simple; they are changing with their consumers. And in this journey of 10 years they accept the mistakes of the past, because Big Bazaar believes, ‘only when we accept and acknowledge our mistakes’ can real improvement occur.

     

    They have expressed their willingness to evolve through one simple word – “sorry”. A bold stance for any advertiser. And they express our gratitude towards our consumers by saying – “Shukriya” – Thank You.

     

    Credits:

    Mudra India (West)

    Office Head: Arijit Ray

    CCO: Bobby Pawar

    Creative Copy: Anil Bhardwaj

    Creative Art: Vinayak Nayak, Ninad Gharat

    Films: Vishal Sane, Mahen Solanki

    Production House: Red Carpet Entertainment

    Director: Rajkumar Gupta

  • Big Bazaar completes a decade of service to the aam janta

    Ten years of Big shopping

    By Johnson Napier

     

    The common man’s go-to bazaar where all the essential commodities and goods could be purchased at reasonably modest prices has crossed another milestone as it celebrates its tenth year of existence. To mark the occasion, Big Bazaar has undertaken a rebranding exercise that will see the retail chain don a new logo and unveil new promises towards their customers.

     

    As part of its rebranding plans, the retail chain unveiled a new tag line, ‘Naye India Ka Bazaar,’ replacing the earlier ‘Isse Sasta Aur Accha Kahin Nahin.’ A television, print and social media communication initiative is being launched to mark this event. The new logo design has been developed by Bangalore-based design house, Idiom and the media campaign has been developed by Mudra.

     

    Asserts Vibha Rishi, Director, Future Group Strategy and Customer, “The logo and tagline will become an integral part of all our communication. With the new change we are moving on to a more emotional level of positioning. The new logo and tagline are contemporary and reflect a changing India and the ethos of shoppers here.”

    As for the new changes to be expected from the retail chain, a senior source from Big Bazaar said, “The retail chain will now be focusing on providing valuable service to the customer – an introspection measure drive. The new campaign will illustrate such an austerity measure being undertaken by the retail chain, inspiration for which comes from an ancient Jain custom of Michchami Dukkadam, meaning ‘Please forgive me if I have offended you knowingly or inadvertently’.”

    This apart, Big Bazaar also plans to provide a platform for people to do good deeds and contribute to the welfare of the society. Says the source, “A tula will be set outside select Big Bazaar stores where we plan to weigh children (below age of 12 years) of all the employees and commodities like rice and flour equivalent to their weight, will be donated to NGOs. Customers too can participate in this ritual and donate any product of their choice.”

    Apart from a commitment to further improve services provided to customers, a key initiative being rolled progressively across all stores are priority counters for senior citizens, pregnant women and mothers with infants. Big Bazaar stores will also have more customer feedback sections. Stores across the country will also be rolling out signature community initiatives like Annasantharpane and Protsahan.

    First launched in 2001, Big Bazaar has grown to over 154 stores today spanning 90 cities. “The plan is to touch 175 stores by the end of this fiscal year,” added the source.

  • How do I gift stuff to anyone if all my savings have been burnt on getting KLPD*? Still, three ads caught my attention.

    Debrief: The Diwali Special

    By Anil Thakraney

    Diwali special

     

    Not much Diwali themed ad action this season. Guess because the sentiment is a bit dull in the market place, thanks to the heavy inflation. How do I gift stuff to anyone if all my savings have been burnt on getting KLPD? *(For the one-track mind wallahs, that’s Kerosene, LPG, Petrol, Diesel.)

    Still, three ads caught my attention. The Cadbury’s ad I have already dealt with earlier. The other two are from Coke and Big Bazaar.

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    [youtube width=”320″ height=”200″]http://www.youtube.com/watch?v=IfH9hm9Ea7o[/youtube]
    Rating: (On a scale of 1 to 5): 2. Only for the jingle. Watch this commercial with your eyes shut, and it works rather nicely!

    Coke: Great audio, poor video

    To begin with, there’s no direct connect between a soft drink and Diwali. No one gifts a cola on D-day. Unless, of course, very subtly the Coca Cola guys are asking us to do just that, since we are all so bloody broke! Coke’s ad wants us to light ‘two extra diyas’ this Diwali. I suppose this is an extension of their ‘open happiness’ idea. And the execution involves kids lighting diyas at their regular haunts. College canteen, girls’ hostel, on the wall that serves as ‘stumps’ for their cricket matches, etc.

    I think it’s a nice idea wasted on juvenile imagery. Coke should have taken the ‘share happiness’ route and come up with situations that are touching and emotional without being heavy. ‘Khushiyaan baanto’ as a concept lends itself to emotion very well. Even the jingle is warm and tugs at the heart. But the silly visuals leave you cold and detached. I suspect this is what happens in the desperation to feature kids at all costs. Even accepting that, surely there’s more to youngsters than canteen and cricket.

     

    Rating: (On a scale of 1 to 5): 3.5. For the advertiser’s deep empathy with the target consumers. 

    Big Bazaar: Relevant and thoughtful

    It’s a simple, no-frills Diwali commercial. And you know what? It works perfectly well for me. Because the idea and the execution reflect a clear and sharp understanding of Big Bazaar’s core target market.

    The TVC features a teenage girl inside her home. She looks fed up of her regular salwar kameez, and yearns for a stylish one she spots in a magazine. The setting and the casting clearly tell you this is a lower middle class household. However, her dad, who’s decorating the house, smiles and tells her: ‘Diwali aa rahi hai’. And yes, it’s time to hit Big Bazaar and get hold of that salwar kameez, and more!

    Good one. I like the fact that Big Bazaar is totally clued in on their key customers, which is the middle and the lower middle class segment. And this results in an engaging, warm, and very relevant communication. Big Bazaar and the ad agency will definitely not win any awards for this effort, but the store will surely get many footfalls this festive season. And in the end, that’s what really matters.