By Our Staff
Havas CX, the specialised customer experience unit of Havas Creative Group India, has bolstered its leadership team with key appointments.
Arunima Singh has been appointed Vice President – Customer Success and Ashtad Gandhi has been roped in as Associate Vice President – Data & Analytics. Both will report to Prashant Tekwani, Managing Partner, Havas CX India.
Said Rana Barua, Group CEO, Havas Group India: “Havas CX India has witnessed exponential growth in less than 2 years through massive business wins across Mumbai and New Delhi. In addition, it has successfully built resonance in the industry through its annual report X Index. We understand that brands that get CX right will be the ones that stay relevant in the future, and therefore, our aim now is to scale up Havas CX to the next level and further expand both its expertise and our teams.”
Added Tekwani: “Over the past few years, we have partnered with brands to create business solutions with data and technology playing an integral role. As Arunima and Ashtad come on board, we’re embarking on the next phase of our rapid growth. The experience and expertise that both bring to the table will help us strengthen our offering further and empower us with the necessary tools to provide strong, strategic counsel to our clients.”
